Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I paid for a tier 2 box in aprils mystery boxes and got a ladies timex with an extremely damaged crystal, an extremely poor quality leather band, and an actual hole in the case at the crown. The gold... Se mer

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Betygsatt 3 av 5 stjärnor

I probably wouldn’t do this again tbh. My partner and I both entered tier 1 hoping for a nice watch even just one of us . When we got it, we both got the exact same watch. Silver Casio (it’s quite fu... Se mer

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Betygsatt 1 av 5 stjärnor

I have received my order, and I must express my dissatisfaction. The website strongly implies that customers have a realistic opportunity to receive a luxury timepiece, using wording such as “... Se mer

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Betygsatt 5 av 5 stjärnor

Was part of the February mystery watch drop & ordered a number of mystery watches. Very impressed with the packaging & the mystery box feeling. Pulled a luxury Omega De Ville within the group of w... Se mer

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Företagsinformation

  1. Klockbutik

Skrivet av företaget

Discover Rare Timepieces at Watch Harbor – Your Premier Source for Luxury and Vintage Watches Watch Harbor is your trusted destination for buying, selling, and trading luxury and vintage watches. Whether you're a seasoned collector or a passionate enthusiast, our expertly curated collection features authentic, one-of-a-kind timepieces from the world's most iconic brands. Stay informed with our daily watch industry blogs, covering market trends, brand spotlights, and collector insights. Join us for exclusive watch events and enjoy our free magazine, packed with expert commentary, behind-the-scenes stories, and timeless inspiration. Visit our boutique store in Harrogate, UK, to explore our full range of rare watches in person and speak with our knowledgeable team. At Watch Harbor, we’re dedicated to delivering an exceptional experience to every watch lover — whether you're looking to invest in your next timepiece or simply appreciate fine craftsmanship.


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2,6

Dålig

TrustScore 2.5 av 5

152 omdömen

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

I recently purchased a mystery drop…

I recently purchased a mystery drop watch from Watch Harbor and was pleasantly surprised with the outcome. The watch I received was an Accurist, and the overall quality exceeded expectations for the price point. It has clean finishing, balanced proportions, and a classic design that works well for both everyday and formal wear. It feels solid on the wrist and has been keeping accurate time so far.

Communication during my first order was smooth and professional, and the watch arrived securely packaged and exactly as described within days despite international shipping. The mystery drop concept adds an element of excitement, and in my case, the result was definitely worthwhile. I am currently awaiting my second order and based on my initial experience, I’m optimistic it will be handled well.

Overall, a positive experience and good value for money.

14 februari 2026
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Svar från Watch Harbor

Thank you so much for taking the time to share such a detailed review, it genuinely means a lot to us.

We’re really pleased to hear that you were happy with your Accurist and that the overall quality exceeded your expectations. That’s exactly the kind of experience we aim for with our drops.

We’re also glad your first order experience, especially as an international customer, felt smooth and professional. We know that clear communication and secure packaging are just as important as the watch itself, so it’s fantastic to hear that everything arrived safely and within a good timeframe.

The mystery element is definitely a big part of what makes this concept exciting, so it’s brilliant to hear that in your case it paid off and felt worthwhile. We truly appreciate you placing the order, and we’re looking forward to seeing what you get next!

Thanks again for the thoughtful feedback and for being part of the Watch Harbor community, we genuinely value your support.

Betygsatt 1 av 5 stjärnor

Avoid!

Watch worth £45 charged a £100 for the special edition mystery watch and £20 for shipping in the UK absolute joke!

16 februari 2026
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Svar från Watch Harbor

We’re really sorry to hear you feel this way, and we’d genuinely like the opportunity to look into this properly for you.

If you’re happy to, please contact our team directly and let us know exactly which watch you received. That will allow us to review the specific piece and respond more accurately.

With our Special Edition drops, we are always very clear that the format includes a range of values. In order to offer customers the chance of receiving watches valued at up to £3,500, some pieces in the mix will naturally be valued below the box price. We make this clear before every drop through:

A full YouTube video outlining all brands included

Linking that video directly on our website

Sharing the details across our social channels and groups before launch

We aim to be as transparent as possible so customers can make an informed decision before purchasing. The mystery concept does involve risk, and while many customers are thrilled with their pieces, we understand it won’t feel worthwhile to everyone.

Regarding shipping, it does not cost £20 for UK shipping?

We’d genuinely welcome the chance to speak with you directly and resolve your concerns.

Betygsatt 5 av 5 stjärnor

Watch Harbor - The new innovate way of purchasing quality vintage watches

I cant recommend watch Harbor enough, this new and exciting way of purchasing vintage watches, for margins of the price with the anticipation and surprise of not knowing what your going to receive is refreshing.

I’ve purchased 6 watches now from both luxury and special categories and received watches from brands such as Omega, rotary, tissot, seiko, Raymond Weil and Woodford. They have all been genuine vintage pieces and in working order and I’ve been extremely happy with all received.
Communication has always been fantastic and all pieces have arrived safely with no issues.

Once again I can’t recommend this new innovative way of purchasing quality vintage watches.

16 februari 2026
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Svar från Watch Harbor

Thank you so much for this incredible feedback, it genuinely means a lot to us.

We’re absolutely delighted to hear that you’ve now purchased six watches across both our Luxury and Special categories and have enjoyed the experience each time. Receiving brands such as Omega, Rotary, Tissot, Seiko, Raymond Weil and Woodford is exactly the kind of varied mix we aim to curate, so it’s fantastic to know you’ve been happy with the pieces and that they’ve all arrived genuine, in working order, and as expected.

The anticipation and surprise element is a huge part of what makes this concept exciting, so hearing that you find it refreshing is brilliant. We’ve worked hard to create something a little different while still focusing on quality and authenticity.

It’s also great to hear that communication and delivery have been smooth throughout your orders! We put a lot of emphasis on keeping customers informed and ensuring every piece arrives safely.

Thank you again for your continued support and for taking the time to share your experience. It truly helps us grow and keeps us motivated to make each drop better than the last.

Betygsatt 1 av 5 stjärnor

Disappointed

Received the February mystery box and was very excited like most people would have been. Firstly I was very disappointed in the packaging, the box was damaged and everything about it felt cheap. I understand the concept of a mystery box but getting a watch that I can get for £15 of Amazon from a “Premium Box” wasn’t what I expected from a £60 box. Also wasn’t expecting a £10 delivery fee when you are based only an hour away from me. A far lower delivery charge would be expected. It may just of been my experience but it wasn’t a good one. If a refund is possible then I would be more than happy.

14 februari 2026
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Svar från Watch Harbor

We’re really sorry to hear that your February Premium Box didn’t meet your expectations, especially when you were understandably excited to receive it.

Firstly, regarding the watch itself, we want to be clear that we do not purchase watches from Amazon to include in our drops. Every month, before a drop goes live, we publish a full YouTube video showcasing all brands included in that specific release. That video is also linked on our website so customers can review the full mix in advance. This is part of our commitment to being transparent about what could be received.

With any mystery format, there has to be a range of values included. In order to make the drops possible, and to offer customers the opportunity to receive significantly higher-value watches, some pieces in the mix will naturally be more affordable. We always try to communicate this clearly before purchase so expectations are set upfront.

Regarding delivery, shipping costs are calculated and shown at checkout before payment is made. While we understand you’re located around an hour away, parcels are sent via courier rather than hand-delivered, and the shipping fee reflects packaging, insurance and handling as well as postage itself, not just distance.

That said, we’re genuinely sorry the overall experience, including the packaging, felt underwhelming. We do share a video almost every day showcasing the exact packaging that arrives. If the box arrived damaged, that’s something we’d absolutely want to review with the courier.

Betygsatt 1 av 5 stjärnor

Terrible

Terrible. I entered the £109 more expensive draw and got sent a watch ypu can buy 2nd hand for £19.99 or £44.99 new. I reached out to explain this isnt luxury nor is it vintage. The reply i received was not everyone can get a watch worth £109 which i understand but the watch they sent is a insult really. If you are interested in this site I hightly reccomend you stay away.

14 februari 2026
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Svar från Watch Harbor

We are genuinely sorry to read your review. Choosing one of the higher tier drops naturally comes with bigger expectations and we understand why you would feel frustrated if the watch did not meet them.

If you are open to it, please contact us directly with the exact model you received so we can review it properly. Prices seen online, especially on second hand marketplaces, can vary significantly depending on condition, age, servicing history and seller pricing. We would prefer to assess the specific piece rather than rely on general listings.

Before every drop goes live, we clearly explain in our YouTube videos and on our website that each category contains a range of values. Some watches will exceed the entry price and others will fall below it. That structure is what allows us to include higher value pieces within the same draw. We aim to be transparent about this so customers can make an informed decision before purchasing.

That said, we never want anyone to feel insulted or disappointed. That is not the experience we are trying to create.

If you are willing to reach out, we would appreciate the opportunity to discuss this properly and review your concerns in detail.

Betygsatt 5 av 5 stjärnor

Amazing!

Bought the £59 category and the premium category, could not believe that I pulled a Longines watch out of the £59 category. Absolutely fantastic service and can’t fault the product. Watch is going straight into my personal collection. Could not be happier with the whole process.

14 februari 2026
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Svar från Watch Harbor

This is amazing to read, thank you so much for sharing your experience.

Pulling a Longines from the £59 category is exactly the kind of moment we hope for when we put these drops together, so we’re absolutely delighted it landed with someone who truly appreciates it. That’s what makes the mystery format so exciting.

It’s also fantastic to hear that you were happy with the service and the overall process from start to finish. We work hard behind the scenes to make sure sourcing, communication and delivery all run smoothly, so feedback like this really means a lot.

We love that it’s going straight into your personal collection, that’s what it’s all about.

Thank you again for your support and for being part of the Watch Harbor community.

Betygsatt 1 av 5 stjärnor

Not worth the gamble

It’s not worth the gamble I suggest you watch the videos on you tube exposing watch harbour giving away its luxury drops to bloggers . I spent £59 plus del and received a watch you can buy on eBay for £7 plus del. Would defiantly not recommend at all. The other annoying thing is they don’t actually have the watches until all the money is in then they go out and buy them.

14 februari 2026
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Svar från Watch Harbor

We’re really sorry to hear that you feel this way about your experience, and we genuinely appreciate you taking the time to share your concerns.

We do want to address a couple of the points raised.

Firstly, we have never purchased a £7 watch from eBay to use in any of our drops. While we may occasionally source a small number of pieces from various platforms when we spot genuine value (as part of sourcing 200+ watches per month), we do not buy ultra-low-cost items purely to fill boxes.

Secondly, it’s not accurate to say we only buy watches after all the money is in. All watches are sourced and in our possession before the drop goes live. In fact, before every release we publish a YouTube video where we stand in front of the actual watches, show the brands included, and physically demonstrate the quantity available. This is part of our commitment to transparency so customers can see the stock before purchasing.

We clearly showcase all brands prior to launch so people can make an informed decision. The mystery format does involve a range of values, that’s what allows higher-value pieces to be included in the same drop, but we never misrepresent what’s in the mix.

We understand that mystery watches aren’t for everyone, and we’re sorry this one didn’t feel worthwhile to you. We do, however, stand by the transparency of how our drops are run.

Cameron
Watch Harbor

Betygsatt 1 av 5 stjärnor

I wish i could give 0 star

I wish i could give 0 star
I paid £59 for a mystery watch and received a very low-quality item that appears to be available on AliExpress for around £2.79.

The product quality does not reflect the price paid, and the marketing creates an impression of significantly higher value than what is actually delivered.

Consumers should be aware that the item received may be worth far less than the purchase price. I would not have reacted this way if the watch had been of reasonable value (even £30–£40 quality), but receiving something that appears to retail for under £3 is extremely disappointing.

As this was purchased with my credit card and the money is hard-earned, I will be raising this matter with my card provider to explore my options.

Very disappointing experience.”

14 februari 2026
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Svar från Watch Harbor

We’re genuinely sorry to hear that you feel this way about your experience.

We do want to clarify a few important points. Before every drop, we clearly showcase all participating brands in a dedicated YouTube video so customers can see exactly the types of watches that may be included. We believe this makes our process extremely transparent. We have never purchased watches from Alibaba (or similar marketplaces) to include in any of our drops.

As discussed on our call today, a full refund has already been issued to you.

We also clearly state on our website and in our videos that not every watch in a mystery drop will match the full retail value of the box. In order to include high-value pieces such as Rolex and Omega models in the drop, there must also be more affordable watches included. That’s how the model works and how we’re able to offer customers the chance to receive significantly higher-value pieces.

That said, we understand that mystery products aren’t for everyone, and we’re sorry this one didn’t meet your expectations. We appreciate your feedback and wish you all the best moving forward.

Cameron
Watch Harbor

Betygsatt 1 av 5 stjärnor

Very very disappointing!

Very very disappointing!! Would not recommend at all.

I know they have to make money out of this but the watch I received was beyond poor. Roughly £10-15 ‘Limit’ watch. Nowhere near the advertised types of vintage watches that are reasonable.

Of course I’m not expecting a Rolex/omega but a cheap mass factory cheap watch with a leather strap thrown on is not what I expect for £60.

Very disappointed and will not be using again. I would advise people to think twice before throwing their money down the drain.

14 februari 2026
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Svar från Watch Harbor

We’re genuinely sorry to hear that you’re disappointed with your watch, and we do appreciate you taking the time to share your feedback.

Before every drop goes live, we publish a full YouTube video showcasing all of the brands included in that specific drop. That video is also linked directly on our website so customers can review the full brand mix before purchasing. In this particular drop, Limit was shown as one of the more affordable brands included in the lineup.

In order to make these mystery drops possible and give customers the opportunity to receive higher-value pieces (such as a Rolex Datejust valued at £3,500), there do have to be some more affordable watches included in the mix. That balance is what allows us to offer the format at £60 per box.

We always aim to be transparent by:
• Showcasing every brand in advance via YouTube
• Linking the video on our website
• Clearly explaining how the mystery format works

https://www.youtube.com/watch?v=WCPSQwTb0fg

That said, we understand that mystery products aren’t for everyone, and we’re sorry this one didn’t meet your expectations. We genuinely appreciate the feedback and wish you all the best moving forward.

Kind Regards,
Cameron
Watch Harbor

Betygsatt 2 av 5 stjärnor

Steer clear

Long turn around time, and when you pay a set price of £60 you expect something a little better than a £20 Casio that you can pick up at Argos. I understand it’s a coin toss of what you get but the watches a nothing like what is advertised. Very disappointed and will be advising people to steer clear of this.

14 februari 2026
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Svar från Watch Harbor

Hi there

Thanks for taking the time to share your thoughts, and we’re truly sorry that your experience didn’t meet your expectations.

We completely understand that when you pay £59, you’re hoping for great value, and that’s exactly what we aim to deliver. Before every drop goes live, we publish a full YouTube video showcasing all the brands included in that month’s mystery drop so customers can see exactly the range of watches that could appear. You can view the video for this drop here: https://www.youtube.com/watch?v=WCPSQwTb0fg

In that video (and on our website where it’s linked), you’ll see that the drop contains a mix of brands, some more affordable and some higher-value pieces. Including some more accessible watches like the Casio pieces you mentioned, we have to include some affordable options to able to offer the chance for customers to receive higher-value watches like Rolex valued at £3500, Omega Speedmaster valued at £3000 and other luxury models.

We appreciate honest feedback like this, it helps us improve how we communicate and manage expectations. That said, we’re really sorry this drop didn’t land the way you hoped, and we wish you the best in your future watch collecting.

Kind Regards,
Cameron
Watch Harbor

Betygsatt 2 av 5 stjärnor

I wasn’t expecting a Rolex

I wasn’t expecting a Rolex, but paying £70 for a Casio is taking the mick. I at least expected a vintage watch, You can pick the A158W in Argos for less than £20. Didn’t realise until after I’d ordered and the watch and it had shipped that most of the watches were crap when I stumbled into their YouTube. Nothing like instagram advertise, one of the most recent posts showcasing the affordable options showed vintage Seikos, Citizens and Rotarys, which I would’ve been more than happy with. This feels like an afterthought. I obviously didn’t do enough research. Avoid.

14 februari 2026
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Svar från Watch Harbor

We’re really sorry to hear you’re disappointed, and we completely understand that paying £70 comes with certain expectations.

You’re absolutely right, most customers aren’t expecting a Rolex. What we aim to offer is a genuine mix of brands and styles, which can include vintage Seiko, Citizen and Rotary pieces, but also more accessible brands such as Casio. Casio models are included within some drops and are shown in our content.

We just want to clarify that our YouTube videos are not different from what we promote on Instagram. The YouTube video released before each drop showcases the full range of brands included in that specific release, and our Instagram content reflects that same mix — including the more affordable options. We do feature Casio models in our Instagram videos where they are part of the drop, as well as vintage Seikos, Citizens and Rotary watches when they’re included.

We always encourage customers to watch the full drop video before purchasing, we push that video everywhere and link it on the website, as it clearly outlines every brand in the mix so expectations can be set upfront. The mystery format means there will always be a range of values included, the higher-value vintage pieces are made possible by also including more entry-level watches within the drop.

That said, we genuinely appreciate you acknowledging that you may not have seen all the information beforehand. We’re sorry the watch you received didn’t align with what you were hoping for, and we do value the feedback.

Kind Regards,
Cameron
Watch Harbor

Betygsatt 1 av 5 stjärnor

DO NOT BUY FROM THEM OR AT LEAST DO NOT…

DO NOT BUY FROM THEM OR AT LEAST DO NOT GO FOR SPECIAL EDITION IT ISNT WORTH IT. I spent £119.99 (Shame on me). I understand that to get a very good watch its luck but what I received was a horrible watch from eBay that is sold for £16.99. Terrible terrible watch for £119.99. Would have been better of buying a cheap Casio instead of this. It really isn’t worth the price. The chances of getting a decent watch is not in your favour and to buy a horrible watch of eBay and send it to you when it is supposedly sourced and prepackaged is a complete sham and disrespectful. Also if you try and comment on their TikTok’s in a respectful way informing people of what you got for the money you spent they delete your comment then proceed to block you

AVOID.

14 februari 2026
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Svar från Watch Harbor

We’re genuinely sorry to hear how disappointed you feel, especially after spending £119.99, we completely understand that this comes with high expectations.

We’d like to clarify a few important points.

Each month we source over 200 watches to build our drops, which is a significant task. While the majority are sourced through established suppliers and trade contacts, we do occasionally purchase a small number of pieces (typically around 10–15 per drop) from platforms like eBay when we spot genuine bargains. This allows us to secure strong-value pieces for the mix.

For example, the Rolex Datejust (valued at approximately £3,500) included in last month’s drop was sourced this way as a luxury option. Ultimately, what matters most is authenticity and value — not the platform it was purchased from. We don’t believe anyone receiving that piece would feel disappointed knowing where it was sourced.

Before every drop goes live, we publish a full YouTube video showcasing all brands included in that specific release, and we link that video clearly on our website. This is to ensure customers can see the full range — from entry-level brands through to luxury pieces — before deciding to take part. As with any mystery format, there is always a mix of values included. The higher-end watches are only possible because there are more affordable pieces within the drop.

We completely understand that mystery boxes are not for everyone. The format involves an element of chance, and while many customers are thrilled with what they receive, we appreciate that it won’t feel worthwhile to everyone.

We’re sorry this experience didn’t meet your expectations, but we do appreciate you sharing your feedback.

Kind Regards,
Cameron
Watch Harbor

Betygsatt 2 av 5 stjärnor

Just buy a lottery ticket instead

I understand there is an element of gambling in this, its the whole business model. However receiving a cheap £10 watch is disappointing, especially when you pay for the premium category. On a positive the service was quick.

13 februari 2026
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Svar från Watch Harbor

Thanks for your feedback, we genuinely appreciate you taking the time to share it.

We completely understand that there’s an element of chance involved, but it’s important to clarify that this isn’t a lottery. With a lottery ticket, there’s typically one winner and everyone else leaves empty-handed. With our drops, every single customer receives a watch, and everyone also has a chance of receiving a luxury piece such as a Rolex.

It’s also clearly stated on our website and across our videos that not all watches are valued at £59. In order to include 25+ luxury watches in a drop, such as a Rolex Datejust, Cartier Tank, JLC and many others, at a £59 entry price, there must also be more affordable pieces included. Without that balance, offering genuine luxury watches at that price point simply wouldn’t be possible.

We’re glad to hear the service was quick, and we do appreciate your honest feedback. If there’s anything you’d like to discuss further, feel free to reach out to us directly.

Kind Regards,
Cameron
Watch Harbor

Trustpilot utreder omdömet enligt vår rapporteringsprocess.

Trustpilot utreder omdömet enligt vår rapporteringsprocess.

Betygsatt 2 av 5 stjärnor

Really really basic watch worth 20-30 euros

Really really basic watch not even in a nice condition. Watch is worth around 20-30 euros and the import payment was already 22 euro’s. For me it is clear how they can afford the nice mystery pieces.

I would not recommend this to anyone. Waste of time and money.

28 januari 2026
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Svar från Watch Harbor

Hi Bastiaan,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations.

We’d like to clarify that we are not a scam. All brands included in our drops are shown transparently in our videos prior to release. Mystery and special edition boxes include a range of watches at different price points, which is what allows us to offer these drops.

We do provide refunds for damaged items, and as outlined in our return policy, return shipping is the responsibility of the customer.

We understand that mystery boxes aren’t for everyone and appreciate you sharing your perspective.

Best regards,
Cameron

Betygsatt 1 av 5 stjärnor

It's a SCAM

It's a SCAM! Paid for special edition drop and got a £7.00 POS watch! Stay away from this scam.

Response - I understand, but a £7.00 or less sent? It's a scam! People, read reviews all over the internet, TikTok and YouTube videos about this scam!

26 januari 2026
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Svar från Watch Harbor

Hi,

We’re genuinely sorry to hear that you were disappointed with your experience, and we understand how frustrating that must have felt.

We’d like to clarify a few points for transparency. We do not send out £7 watches. All watches included in our drops are carefully selected for quality, fully working, and checked prior to dispatch. Ahead of each drop, all included brands are shown publicly, so customers can see which brands may be received before entering.

Our Special Edition and Premium Mystery drops are sold as surprise selections from the displayed lineup, rather than a guarantee of a specific model or retail value. We understand that the mystery format isn’t for everyone, and expectations can sometimes differ from the experience.

We’d really like the opportunity to look into this properly for you. Please contact our team directly with your order number so we can review your case and see how we can help.

Cameron
Watch Harbor

Betygsatt 1 av 5 stjärnor

Avoid this company at all costs

I paid for the premium/ special edition watch for $169. You have a chance to receive a higher value watch but at a minimum you are supposed to receive a special edition watch. I received a $10 watch that is only sold on Alibaba or I’ll overseas purchasing sites. The brand they sent does not even have a website. It is not special edition and worth less than 10 times what I paid. I tried reaching them for a week via email and via direct messaging to discuss this and then finally after many attempts I received a response. They basically said tough luck and to reach out using WhatsApp in lieu of their email address. Many others in the same situation. Do your research. Look at the other Trustpilot comments and check Reddit forums. Don’t make the same mistake.

18 januari 2026
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Svar från Watch Harbor

Hi Bryan,

Sorry to hear you feel this way, we just want to clear a few things up.

We’re definitely not fraudsters or scammers. We put a big focus on being transparent with what’s included in each drop. Before every drop goes live, we post YouTube videos showing all the watch brands, and we also include brand videos on the product listing and list every brand clearly in the product description.

In terms of messages, we always aim to respond to everyone as quickly as possible. We usually reply on WhatsApp within around 12 hours, and at the moment we don’t seem to have any messages from you there. We also have a chat button on our website that’s available for anyone to use.

When you mention that this is a common issue, we’re honestly not sure what you’re referring to, as most customers receive quick replies and clear communication from us.

If you’d like to get in touch to talk things through, we’re always happy to help via the contact options on our website.

Kind Regards,
Cameron
Watch Harbor

Betygsatt 1 av 5 stjärnor

Scam

I entered the January Premium Mystery "Draw" order No. 4345 , I was so exited to see what I was gonna get, as soon as I opened, total disappointment.... A Beat up Casio F-91W. I could have bought that at Walmart for 15 bucks (brand New). My concern is that a Pre paid for the "Special" Edition one and another premium for next month.
Will never get anything from them ever....

16 januari 2026
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Svar från Watch Harbor

Hi,

We’re sorry to hear that you were disappointed with your experience and we appreciate you sharing your feedback.

To clarify, the Premium Mystery Draw is a surprise selection from the watches shown prior to the drop. While some items may be more collectible or higher value than others, no specific model or value is guaranteed, including condition expectations beyond what is stated on the product page.

All watches included in the draw are fully working and checked before dispatch. Models such as the Casio F-91W are included intentionally due to their iconic status and collectability. Condition can vary depending on the specific piece, which is part of the mystery-draw concept.

We understand that this style of product isn’t for everyone, especially if expectations differ, and we’re happy to review your order directly. Please contact us with your order number so we can look into your concerns regarding both your current and upcoming entry.

Cameron
Watch Harbor

Betygsatt 1 av 5 stjärnor

DO NOT BUY

Edit nr.2: finally they replied and offered me a full refund (after trying to take my review down), so at least there is some customer service.

Edit: They replied here to contact them, I did but they stopped replying.

Ordered a “special edition” mystery watch for €140. What I got was a cheap watch I found on eBay in 2mins for €25.
The watch I got says “Oskar Emil”. No product code on the watch whatsoever. Only says “steel case back”, the full case isn’t even steel and you can feel it, very light crappy watch with a cheap quartz inside. The strap is shitty fake leather.
Do not buy!!

20 januari 2026
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hi there,

We’re sorry to hear that you’re disappointed with your order and appreciate you taking the time to share your feedback.

For clarity, Oskar Emil was shown and listed as one of the possible brands included in this mystery drop. All watches available in the drop are displayed in advance, and purchases are made with the understanding that the specific model received is a surprise from that selection.

Every watch we ship is fully working and checked prior to dispatch, and the specifications provided on the product page (including movement type and materials) are accurate. That said, we understand that personal expectations and preferences can vary.

If you’d like us to look into your order in more detail, please contact us directly with your order number so we can review this further.

Cameron
Watch Harbor

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