Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I paid for a tier 2 box in aprils mystery boxes and got a ladies timex with an extremely damaged crystal, an extremely poor quality leather band, and an actual hole in the case at the crown. The gold... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

I probably wouldn’t do this again tbh. My partner and I both entered tier 1 hoping for a nice watch even just one of us . When we got it, we both got the exact same watch. Silver Casio (it’s quite fu... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I have received my order, and I must express my dissatisfaction. The website strongly implies that customers have a realistic opportunity to receive a luxury timepiece, using wording such as “... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Was part of the February mystery watch drop & ordered a number of mystery watches. Very impressed with the packaging & the mystery box feeling. Pulled a luxury Omega De Ville within the group of w... Se mer

Företaget har svarat

Företagsinformation

  1. Klockbutik

Skrivet av företaget

Discover Rare Timepieces at Watch Harbor – Your Premier Source for Luxury and Vintage Watches Watch Harbor is your trusted destination for buying, selling, and trading luxury and vintage watches. Whether you're a seasoned collector or a passionate enthusiast, our expertly curated collection features authentic, one-of-a-kind timepieces from the world's most iconic brands. Stay informed with our daily watch industry blogs, covering market trends, brand spotlights, and collector insights. Join us for exclusive watch events and enjoy our free magazine, packed with expert commentary, behind-the-scenes stories, and timeless inspiration. Visit our boutique store in Harrogate, UK, to explore our full range of rare watches in person and speak with our knowledgeable team. At Watch Harbor, we’re dedicated to delivering an exceptional experience to every watch lover — whether you're looking to invest in your next timepiece or simply appreciate fine craftsmanship.


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

152 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Watch Harbor is an amazing project

Watch Harbor is an amazing project and I’m living proof that it’s 100% real. The team truly delivers and always does their best.

I was one of the members who received a luxury piece: a Rolex Datejust Ref. 1601.

I’ve already received other watches too, and the best part of the mystery box is the excitement, you never know exactly what you’re going to get, but you will receive something. Honestly, I’d be happy with any piece because I know how much effort the team puts into every drop.

The community is strong, supportive, and fun to be part of. Cameron is always available and reachable. I’m already looking forward to the next drops!

Cheers from Spain!

19 januari 2026
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Thank you for taking the time to write this and for being part of Watch Harbor. We really appreciate you recognizing the work that goes into each drop and the transparency of the mystery format.

We’re glad you’ve had a positive experience across multiple drops, and it’s great to hear that you’ve enjoyed both the watches and the community around the project. That’s something we put a lot of focus on.

Thanks again for the support and for sharing your experience, we’re looking forward to continuing to improve with future drops.

Betygsatt 4 av 5 stjärnor

Watch Harbor Mystery Drops

I’ve participated in two "Mystery Drops" from Watch Harbor. Overall, I think it’s a fantastic concept backed by great branding, helpful explanatory videos, and a very user-friendly website. However, there is definitely an element of luck involved.

My Experience:
December Drop (£109 "Film & TV" Special Edition): I received an AVIA Q & V quartz. Unfortunately, the market value was only around £20, so I lost out on value here. Additionally, the link to the "Film & TV" theme wasn't clear—I’d love some clarification on how this specific piece fit the category.

January Drop (£59 Standard Edition): I received an Ingersoll quartz. This was another "affordable" tier result rather than a luxury win.

Pros:
Great Branding: The marketing and website are professional and engaging.

Fun Concept: It adds an element of excitement to watch collecting.

Room for Improvement:
Transparency: Currently, only one watch per brand is shown beforehand. It would be much fairer and more transparent to show all possible watches in the pool. Since buyers rely heavily on the seller's goodwill, knowing the full range of options would build more trust.

EU Buyers: Be aware of significant customs and import duties if you are ordering from the EU.

Summary: It’s a fun gamble for "affordable" watches, though I’ve been unlucky twice now. I’m hoping for better luck in the February drop!

19 januari 2026
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Thank you for taking the time to write such a thoughtful and honest review. We really appreciate you sharing both the positives and the areas where you feel we can improve.

It’s great to hear that you’ve enjoyed the overall concept, branding, videos, and website. A lot of work goes into making the experience clear and easy to navigate, so that feedback genuinely means a lot to us.

You’re absolutely right that luck plays a role in the Mystery Drops. Each drop includes a wide range of outcomes across different value levels, and while some people can receive higher-value pieces, others can receive more affordable watches. That randomness is a core part of the format, and we do our best to communicate this clearly before purchase.

We also really appreciate your feedback around transparency. Showing representative watches from each brand is intended to give an overview of what’s included, but we understand the desire to see a broader range of possible outcomes. Feedback like this is valuable and helps shape how we improve future drops while keeping the mystery element intact.

Thank you as well for highlighting the point about EU customs and import duties, that’s useful for other buyers and something we’ll continue to communicate clearly.

We’re grateful that you’ve taken part in multiple drops and shared your experience so openly. Fingers crossed the next one brings you better luck, and thank you again for being part of Watch Harbor.

Betygsatt 1 av 5 stjärnor

Extremely disappointed with the watch I…

Extremely disappointed with the watch I received.

I understand from some of Watch Harbor’s replies to other negative reviews that receiving a lower-end brand is “possible.” However, I specifically checked the video for my drop, and this was not mentioned once. Based on how the business markets itself, the watch I received was far below what a reasonable customer would expect.

The watch appears to be a new, fashion-style quartz watch from a defunct or unknown brand, using a very cheap Chinese movement. This is the type of watch that can be bought on eBay for around £20, and I do not consider that fair value for a paid “mystery watch” service positioned as a serious watch business with a twist.

What makes this particularly disappointing is that the issue is not the price alone, but the lack of thought and story behind the product. I would have been far happier receiving:
• a £20 vintage watch with character and history, or
• a slightly more expensive piece from a now-defunct but reputable brand with genuine build quality.

That would align far better with the way Watch Harbor presents itself.

I’ve also seen responses suggesting that “only people who get bad watches complain.” Of course that’s the case—because when the lower-end outcome is this low in quality and value, it highlights a real imbalance in the offering. The downside risk for the customer is simply too high.

Mystery should be part of the fun, not an excuse for offloading watches that don’t meet a basic quality threshold. It would be entirely possible to curate mystery drops using entry-level but respected brands (Tissot, Seiko, etc.) or well-chosen vintage pieces and still make a profit—while ensuring customers feel they’ve received something considered and worthwhile.

As it stands, the watch I received does not match the brand’s marketing, positioning, or the expectations they set.

14 januari 2026
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Thank you for taking the time to share your feedback in such detail. We’re genuinely sorry to hear that your experience fell short of your expectations, and we appreciate the opportunity to clarify a few important points.

First, we want to be very clear: we do not include cheap fashion watches, defunct fashion brands, or watches built around low-grade Chinese movements in our drops. That simply isn’t part of our curation criteria. Every watch included is selected intentionally and shown in advance as part of the drop.

For transparency, all watches that can be received are displayed ahead of time in the pre-drop YouTube video, as well as photographed and listed on the website during the drop. We also reinforce this information through our emails, group chat, and product descriptions. We feel this approach represents the contents of each drop as accurately as possible before anyone chooses to participate.

Because of this, we’d really like to review your specific case rather than respond in general terms. If you’re willing, please contact us directly with your order number and the brand/model you received (or a photo of the watch). If something has been misidentified or if there’s been a genuine error, we want to address it properly.

The mystery element is a core part of the experience, and outcomes will naturally vary, but mystery should never mean misleading or a mismatch with what was presented beforehand. If the watch you received does not align with what was shown for that drop, that’s something we take seriously.

We appreciate your feedback regarding expectations, curation, and perceived value, and we’re always working to refine the experience further. Please do reach out so we can look into this with you directly.

Kind regards,
Watch Harbor Team

Betygsatt 5 av 5 stjärnor

immaculate condition for its age

I received my watch today from the January drop and overall I’m really happy with it. The watch I received was in immaculate condition for its age, which really impressed me. It’s not the type of watch I would usually wear as it’s a little too dressy for my personal style, but that’s the nature of a mystery draw and part of the fun. The concept of this business is great, especially for anyone who enjoys the excitement of not knowing what they’ll receive, the quality clearly shows that care goes into selecting the watches. I will definitely be trying my luck in another drop!

14 januari 2026
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Thank you very much for taking the time to share your experience with the January drop. We’re really pleased to hear that you were impressed with the condition of the watch, especially given its age.

You’ve summed up the mystery concept perfectly — not every piece will match everyone’s personal style, but that unpredictability is part of what makes the experience enjoyable. It’s great to know that the care we put into selecting and preparing the watches came through.

Thank you again for your support and for giving the concept a fair and balanced view. We look forward to having you involved in another drop soon.

Betygsatt 5 av 5 stjärnor

So I’ve now done two mystery drops from…

So I’ve now done two mystery drops from watch harbor and can definitely say I’ve not been disappointed. It’s not guaranteed you’ll get a luxury piece but on my first drop I pulled a two tone Tag Heuer professional 2000 with this being a vintage piece it wasn’t perfect but that’s what you should expect with a vintage watch……however this month I pulled an incredible Cartier tank vermeil the condition is amazing and in full working order!

10/10 would recommend watch harbor to any true watch enthusiast who want the chance of pulling a vintage piece!

14 januari 2026
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Thank you for sharing your experience and for taking the time to leave such a detailed review.

It’s great to hear that both of your drops have been positive, and congratulations on the Tag Heuer Professional 2000 and the Cartier Tank Vermeil — that’s an exceptional pull. You’re absolutely right as well: with vintage watches, some signs of age are to be expected, and that character is part of what makes them special.

We really appreciate your recommendation and your understanding of the mystery format. Thanks for being part of the Watch Harbor community, and we hope you enjoy many more drops in the future.

Betygsatt 5 av 5 stjärnor

Bagged a great watch and loved the service

I have entered the mystery watch draw a few times now over the last six months. I often miss out because the sell so quickly, but there is now the option to preorder which helps manage the popularity a bit.

I really enjoy the excitement of being involved and not knowing what I’m going to get. I’ve been both lucky and unlucky in my efforts but have always received something that I’d wear and can enjoy. Two the watches were not performing as I’d hoped they would (setting date was tricky), I reached out to Watch Harbour and Cameron got in touch pretty quickly offering to have them assessed and serviced for me. I sent them back and was ultimately offered a full refund, which I used for a new entry in the Jan draw. I bagged my best one so far, so am very happy.

Fun concept, great service and very trustworthy.

They deffo had some teething issues with delivery speed and packaging quality, but they are just getting better and better, which is all you want from a business!

Good luck folks

13 januari 2026
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Thank you very much for such a thoughtful and detailed review. We really appreciate you taking the time to share your experience over the past six months.

It’s great to hear that the introduction of pre-orders has helped and that you’ve enjoyed the excitement of the mystery draw, even with the natural ups and downs that come with it. We’re also glad we were able to support you when a couple of watches weren’t performing as expected and reach a fair resolution — and even better to hear that it led to your best pull so far in the January draw.

We also appreciate your honest mention of the early teething issues. Like any growing business, there were areas we needed to improve, and we’ve worked hard to address delivery times and packaging quality. Hearing that those improvements are being noticed means a lot.

Thank you again for your trust, your patience, and your support. We’re glad to have you as part of the Watch Harbor community and wish you the best of luck in future drops.

Betygsatt 2 av 5 stjärnor

Beware of the other ‘affordable’ watches

I pre-ordered a special order in Dec for January. £109, ending around £120 with postage. Notification to say the watch has been posted the day of the Jan drop. I have just received the watch.

I totally understand it is a game of luck and thought it would be fun to try. A chance to win one of 5 expensive watches or a quirky vintage watch if luck isn’t on my side.

I have opened the watch to find it’s a new line of ‘OMAX’ that seiko have released. Not remotely ‘vintage’ just the name on the watch being classed as such. I’ve also come to find they are £24 to buy on eBay, with multiple listings, brand new, box and papers. If trust pilot would let me attach images I would prove the multiple listings, but an example is EBAY listing 154921381995.

I would have expected the watch to be at least close to half of the value as to what I have paid, especially being ’special edition’. It feels the watch would have been better suited in their ‘premium edition’ category.

I have emailed watch harbor expressing this and whilst expressing they have taken my comments on board, I do feel little ‘scammed’. They re-iterated it is just ‘nature of the drops’.

I don’t think I would bother again especially not at £109 a go to receive something that is ultimately a new cheap Chinese made watch destined for the bin.

I am leaving this review to give people an insight into what they may receive if they aren’t lucky enough to land one of the good watches.

EDIT:
As from there reply, they keep referencing the YouTube videos that show the brands in the drop in which OMAX is shown. However this does seem to be an actual vintage OMAX and not the modern made watch I received which wasn’t in the video. You can see this for yourself by looking at that the eBay listing of the exact watch where they probably got it from.

I totally understand there is ‘affordable options’. However £24 worth of goods when paying £109 is a pretty big margin. If it was closer to £40 worth of a watch I think it would be a fair gamble.

It is a really good concept, but does need work to make it fair and reasonable.

Second Edit:
They are now flagging my review as ‘defamatory’ to try and hide it. Says a lot about the ‘company’. I will re-iterate I understand it is a game of luck and it is a good concept. I just believe they’re could be a bit better value for money for those who aren’t as fortunate to receive one of the better watches.

13 januari 2026
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Thank you for taking the time to leave a detailed review and for sharing your experience.

We’d like to clarify a few points for accuracy. The OMAX you received was not purchased from Ebay? We do state not all of the watches are vintage. And none of the watches we supply are manufactured in China. The OMAX watch received is not Chinese-made, and the brand itself was clearly shown as a possible outcome in our monthly YouTube drop video, as well as included in both the product images and description on the listing prior to purchase.

Our drops are designed to work on a luck-based system. In order to make it possible to include a small number of high-value and rare watches, there must also be more affordable options within the mix. This structure is explained openly before purchase and is the nature of the format.

We understand disappointment when luck doesn’t land in your favour, and we appreciate your feedback. While we’re sorry to hear this drop wasn’t what you hoped for, we aim to be fully transparent about the brands, categories, and potential outcomes involved in every release.

We genuinely appreciate you giving the drop a try and taking the time to share your thoughts.

EDIT:

In response to the edited review, we do mention on the website and in videos not all watches are vintage mate. It would be almost impossible to find over 200 working vintage watches every month to put in the drops, so there does have to be some modern watches in the drop. In the video we post to youtube it is very clear not all of the watches are vintage.

Betygsatt 5 av 5 stjärnor

Exactly what a mystery box should be

I really enjoy the concept behind WatchHarbor. I’ve been playing for a couple of months now, and it’s a fun and engaging way to expand a watch collection.

The mystery box format is exactly that — a mystery. You can receive anything from more affordable vintage pieces to higher-end watches, and that unpredictability is part of the experience. Sometimes I’ve received watches I genuinely like and enjoy wearing, and other times pieces that aren’t really my personal style — but that’s the nature of a mystery box.

I think it’s important to understand what you’re signing up for. These are vintage watches, not brand-new items, and you’re essentially playing a game based on chance. You won’t love every single piece, and that’s okay.

Overall, I see it as an entertaining way to discover watches I might not have chosen myself, and when you approach it with the right expectations, it’s an enjoyable experience.

1 december 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Thank you very much for taking the time to leave such a detailed and thoughtful review. We really appreciate you sharing your experience after being involved for several months.

You’ve described the concept exactly as we intend it to be: a genuine mystery experience built around chance. The unpredictability — ranging from more affordable vintage pieces to higher-end watches — is a core part of what makes each drop exciting, and we’re glad that came across clearly in your experience.

We also appreciate you highlighting an important point about expectations. These are pre-owned and vintage watches, not brand-new items, and not every piece will suit every individual taste. Approaching the drops with that understanding is key, and it’s great to hear that you’ve been able to enjoy the process of discovering watches you might not have chosen otherwise.

Thank you again for your continued support and for being part of the Watch Harbor community. We’re glad to have you involved and look forward to bringing you many more exciting drops in the future.

Betygsatt 1 av 5 stjärnor

I paid for a “premium “vintage mystery and received late 90’s Trash!”

I paid for a “premium “vintage mystery drop watch that in November to receive my watch in December finally I get it and it’s a shitty Accurist watch that’s for the late 90’s valued at $40 not even a Vintage watch the back piece of the watch was almost off the whole watch is all scratched up !

15 december 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hi Hugo,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that the watch you received wasn’t what you were hoping for, and we understand how disappointing that can feel.

Before each drop, we make a point of showing all possible brands included and the expected condition of the watches, as these are pre-owned and vintage pieces rather than new. Accurist was listed as one of the brands in the Premium Vintage Mystery category for this drop, and natural signs of wear are to be expected.

We do carefully check watches before shipping and would never intentionally send out a piece with a known issue. If there’s a concern with the caseback or overall condition, we’d really appreciate you reaching out to our support team directly with your order number and a few photos so we can look into this properly for you.

Our goal is always to be transparent and fair, and we’re more than happy to review this with you and see how we can help.

Kind regards,
Watch Harbor Team

Betygsatt 5 av 5 stjärnor

This company has outstanding customer…

This company has outstanding customer service, I’ve done two drops getting a Rolex in the second. Could not recommend enough

12 december 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hi there,

Thank you so much for the incredible feedback! We’re absolutely thrilled to hear about your experience and a huge congratulations on landing a Rolex, that’s an amazing result.

We really appreciate you taking part in multiple drops and for highlighting our customer service. Our goal is always to be transparent, responsive, and make the experience as enjoyable as possible, so it means a lot to hear that reflected in your review.

Thank you again for the recommendation and for your continued support, we’re looking forward to seeing what you unbox next!

Kind regards,
Cameron

Betygsatt 5 av 5 stjärnor

Ik had een pre order besteld bij watch…

Ik had een pre order besteld bij watch harbor
Ik las daarna de reviews en begon te twijfelen.
Ik heb eerlijk mijn gedachten gedeeld met watch harbor.
kreeg te horen dat ik gewoon mijn order mocht cancelen en mijn geld retour kreeg.
Heb ik gedaan en kreeg een mail met de bevestiging order gecanceld geld nog niet gestort.
Enkele dagen later was het geld teruggestort bij klarna
Hierbij is toch mijn twijfel recht getrokken ondanks andere reviews.
groet Peter

10 december 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hi Peter,

Thank you for sharing your experience. We’re glad to hear that everything was handled properly and that your refund was processed successfully through Klarna. We really appreciate you being open about your concerns and giving us the opportunity to resolve things fairly.

Thanks again for taking the time to leave a review.

Kind regards,
Cameron

Betygsatt 5 av 5 stjärnor

Would 100% recommend

I've participated in the october drop, and luckily I've got a 1967 breitling top time ref 2009- great watch. It's in very good condition taking it's age into account. It's got really nice patina on the dial.
My experience was very good, i would recommend 100% and will surely buy again

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hi there,

Thank you so much for your fantastic review! A huge congratulations on receiving a 1967 Breitling Top Time, what an incredible piece, and we’re thrilled to hear it arrived in such great condition with that beautiful vintage patina.

We really appreciate you taking part in the October drop and sharing your experience. Feedback like yours means a lot and helps show the genuine variety and quality of the watches included. We’re delighted to hear you’d recommend us and that you’ll be joining future drops.

Looking forward to seeing what you unbox next!

Kind regards,
Cameron

Betygsatt 5 av 5 stjärnor

Good concept

Good concept, nice watch, watch out for customs fees if you're not in the UK! Enjoy and good luck

17 november 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hi there,

Thanks so much for your review! We’re glad to hear you enjoyed the concept and liked the watch you received. And yes, good point regarding customs fees for customers outside the UK, as these are set by local customs and can vary by country.

We appreciate the feedback and wish you the best of luck in any future drops!

Kind regards,
Cameron

Betygsatt 5 av 5 stjärnor

First time buyer

First time buyer, but def will be back! Really cool idea and got a cool new addition.

14 november 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hi there,

Thanks so much for your review! We’re really glad to hear your first experience was a positive one and that you picked up a cool new addition to your collection. We appreciate you giving the concept a try and look forward to having you back for future drops!

Kind regards,
Cameron

Betygsatt 5 av 5 stjärnor

The watch I received is in great shape…

The watch I received is in great shape and works perfectly and is stylish

18 november 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hi there,

Thanks so much for the great feedback! We’re really happy to hear that your watch arrived in excellent condition, is running perfectly, and that you’re enjoying the style. Appreciate you taking the time to leave a review!

Kind regards,
Cameron

Betygsatt 5 av 5 stjärnor

Quick, positive response, explanation, and full refund

My initial experience with Watch Harbor was not a good one. I contacted Cameron, who answered within 24 hours, listened to my issue, promised to investigate, and issued a full refund.
Encouraged by his positive response, i entered another contest.
My second watch arrived today. I was a bit anxious opening the package, as i would be with any lottery. Upon doing so, i was extremely happy to see a 2000 Omega Speedmaster Date, Ref 175.0083, Cal 1152, with original band. The watch is in very good shape, and is currently running happily.

The nature of Cameron's company is such that, as with any lottery-type operation, there are bound to be varying outcomes. The numbers and levels of quality of watches are explained on his site. Every entry receives a watch. This time, i received a Luxury watch. I am very happy, of course. If i had received a non-luxury prize, i would have been happy. I buy a ticket, and get a prize. This time, i won the luxury watch.
This has been my experience with Cameron, at Watch Harbor. There are a lot of negative comments online about the company. My initial experience was not good. Reaching out calmly had me a response in under 24 hours, an apology, an explanation and promise to investigate why this happened, and a full refund. What more can one ask in this situation?
I suggest that those who are not happy with their experience contact Cameron and calmly explain their issue. I did so and received quick, polite action. Complaining into the void, usually with no details, serves no purpose and will result in no remedy.

5 november 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hi there,

Thank you for taking the time to leave your review, and I’m genuinely sorry to hear about the condition of the watch you received. That’s certainly not the experience we want for any of our customers, and I understand how disappointing it must have been to open your package and find those issues.

I’m glad to confirm that we are already in touch with you via email, and we’ve offered a full refund while we look into what went wrong in this case. We take concerns like this very seriously, as all watches should arrive in working order and in the condition represented in our Special Edition preview.

Thank you again for bringing this to our attention, your feedback helps us maintain the quality standards we aim for. We’ll make sure the matter is resolved smoothly and as quickly as possible.

Kind regards,
Cameron

Betygsatt 5 av 5 stjärnor

Fun Concept, Good Watch, Will Try Again

This was my first time trying the November Mystery Watch Drop, and I really enjoyed the concept. Every month, 200 watches are available: 180 affordable models and 20 luxury pieces. You pay £59 for a blind pick, hoping to land one of the high-end watches.

I didn’t get a luxury watch this time, but I received a very elegant Accurist with a clean dial and a beautiful Milanese mesh bracelet. It’s not worth the £129 you can find it for second-hand, but that’s the game – you pay £59 for the experience and for the chance (even a small one) to score a Rolex or an Omega.

Overall, it was a fun experience, the concept is great, and I’ll definitely try my luck again for the December drop!

Thanks to The Watch Harbor for bringing some excitement to watch collecting.

1 november 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hey there, thank you for the very kind words and the order!

It’s great to hear you enjoyed the November Mystery Drop and that the concept delivered a good experience. Although it wasn’t one of the luxury pieces this time, your understanding of the format, the £59 blind pick and the chance at higher-end models, is exactly what keeps the drops exciting.

Feedback like this helps others know what to expect and supports the continued refinement of future releases.

Thanks again for taking part, and best of luck in the December drop.

Kind Regards,
Cameron

Betygsatt 5 av 5 stjärnor

This company is such a blessing in the…

This company is such a blessing in the sense I never thought I would even come close to getting a luxury watch. I have ordered twice and each piece has been a credit to my collection.

17 november 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hey Jon, thank you for the review and order mate!

It’s great to hear that your first two pieces have been strong additions to your collection, that means a lot. The whole goal of the Mystery Drops is to make collecting more exciting and to give people a real chance at watches they might not normally come across, so it’s fantastic to know the experience has been a positive one for you.

Really appreciate the support, and we’re glad to have you as part of the community.

Kind Regards,
Cameron

Betygsatt 4 av 5 stjärnor

Drops are great!!!

Drops are great! Everyone has a chance on getting a luxury watch and/or receive a watch with lower value but at the end of the day, you're getting one! Imagine you paying almost same amount of money for raffles and here you still get something. It's a win win!

Man behind this is very responsive too. Highly recommended and would join again next drop!

31 oktober 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hey there, thanks so much for the order Jose!

Really appreciate how understanding you are about the way the drops work, you summed it up perfectly. Everyone gets a watch, there’s a genuine chance at the luxury pieces, and even if you land one of the more affordable models, you still walk away with something for your money rather than a raffle-style loss.

Thanks as well for the kind words about the communication. Glad to hear you’ll be joining the next drop, appreciate the support.

Kind Regards,
Cameron

Betygsatt 5 av 5 stjärnor

I couldn’t recommend watch harbor…

I couldn’t recommend watch harbor enough, I purchased a £59 mystery watch in the November drop and I received my order today to find out I received a 1950 Rolex Oyster Speedking!! I still can’t believe it. Such a brilliant business.

14 november 2025
Omdöme utan inbjudan
Logotyp för Watch Harbor

Svar från Watch Harbor

Hey James,

Amazing to hear! Huge congratulations on your Rolex Oyster Speedking! We’re thrilled you had such a great experience in the November drop.

Reviews like yours really mean a lot. There can be a lot of misunderstandings around how mystery drops work, and your feedback helps show that the watches we send out are genuine and exactly as advertised. We’re always fully transparent about the pieces included in each drop, and it’s great when customers share their real experiences.

Enjoy the new addition to your collection, what an incredible piece to receive!

Kind regards,
Cameron

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer