Watches of Mayfair Omdömen 1 544

I decided to purchase my first luxury watch for achieving a personal milestone of becoming a chartered engineer. I came across Watches of Mayfair through numerous online searches and looking at reviews like this one, pulled the trigger and made the purchase through their online website. After ordering I emailed to get an expected delivery time, and received a quick response, the watch was delivered in around 4 working days. For this I am glad I purchased from a UK grey dealer. Although for this watch, new, listings are slightly better priced from Japan on Chrono24 I'd have an anxiety meltdown having to wait weeks on end for delivery.

Here is where i really appreciate the service from Watches of Mayfair. Right after receiving the watch, i tried activating the warranty on Tag Heuer's website. Initially the website did not recognise the serial number on the watch and i immediately felt duped. Novice buyer here. I emailed Watches of Mayfair about the issue and get advice on how i can authenticate my watch. Later that day, Matt responded with a call to reassure me that the watch came from an approved dealer and that the reason for the serial number not being recognised is the AD not yet activating the international warranty.

The next day, i received a Whatsapp message from Matt that the AD had since resolved the issue. I did the check online and my watch was registered and with the delayed activation I got an extra day warranty free. Great communication post purchase.

Long review to say I am very happy with the service and should I be lucky enough to progress further in my career, will definitely come back here to celebrate again.

Reliable seller
Fast response and fast delivery
100% authentic

Truly luxurious experience!

I am a returning customer based on my previous experiences with WoM.

Matthew is very attentive to details and carefully listened to what I was looking for and helped me to make the right decision without hard selling it to me.

He patiently and unhesitatingly answered all my questions. I was very new to the brand and the jewellery piece I was purchasing, I got a better understanding and confidence into buying and making an informed decision.

I got the best price on the market and was kept up to date with my order status.

Everything was as expected and I'm very happy with my purchase and experience.

Watches of Mayfair is always the best watch dealer. They have found for me rare Zenith Elite Classic watch. The best team, services and prices!

Great in person experience. Staff was very knowledgeable and helpful

Very friendly, helpful and knowledgeable. Answered any questions I had and the watch itself was at a great price too.

I recently bought my first ever luxury watch from Watches of Mayfair. I had excellent contact from Matthew from start to finish. He explained the manufacturer’s warranty, which was a few months into the 5 year, but the price reflected that.
I did send wrist measurements and a few links were removed for me. Unfortunately it wasn’t spot on but that’s the chance you take with a remote purchase, but this is no fault of the Matthew. Whilst next day delivery was promised, I requested that the delivery date was changed to ensure I was in to receive the watch and that worked fine.
The watch itself is as described – basically new – and I am very much enjoying the purchase.

A great experience, Matthew knew his stuff. The sale was very professional and accommodating as I never booked an appointment. Also found Matthew open to questions and was not pushy at all. Very happy with the purchase.

I knew what I wanted to buy and shopped around for a good deal which I found at Watches of Mayfair. Very pleased with the experience, W.O.M. will be my "go-to" watch retailer in the future

I bought a watch for my sons birthday and was so impressed with the service from Watches of Mayfair that when I was choosing a watch for a BIG birthday coming up for me I pointed my wife in that direction. The first came next day but there was a little wait for the second watch but still arrived earlier than expected. Very impressed with the whole experience and would have no hesitation using them again.

Great price speedy delivery with impeccable communications well done

Just received my Grand Seiko very happy with my purchase all made easy with the help from Emma.

Regards James

Excellent experience - good communication, watch was excellently packaged and in new condition as described. Very responsive and helpful service and no issues at all with overseas delivery. Will certainly purchase again from WoM.

Great communication and did exactly what they promised.

I recently purchased an Omega Speedmaster Professional Moonwatch from Watches of Mayfair. Normally I would have gone to an Omega Boutique but found these guys by chance and, competitive price (17% discount to retail!) combined with excellent reviews, convinced me to give it a go. I HAVE NO REGRETS ... Matt was extremely helpful and clearly ''knows his stuff'' - he was transparent the watch was not in stock and would take up to six weeks to be delivered, three weeks later it was in my possession. I opted for the DHL delivery at no extra cost, it arrived well packaged and secure. They will be my first option going forwards for sure! Great service.

GREAT from start to finish .... very professional , everything as described , communication great and watch arrived on date promised. Thank you all

Matt as always been extremely helpful - bought 6 watches now from WOM and never had an issue

Fast shipping, watch arrived super well packed.

Absolutely faultless service throughout.

I initially contacted them via the web form on their website to enquire about a Nomos watch. I received a message back with a WhatsApp link, which I made use of. I spoke with Matt who answered all of my questions, of which there were many. He replied with all the information I needed and more. The watch was sourced from Europe and in their hands the next day. They sent me photos when the watch had been received.

I opted to collect the watch from their London boutique. I was dealt with by Kibria, who was also fantastic. He made sure I was entirely happy with my purchase and we had a good chat about watches and the often nerve racking process of buying a watch in general.

They say if a watch price is to good to be true, it probably is. Not in this instance. Genuine product, with the original warranty in place.

Best watch buying experience I've had. Thanks.

Couldn't recommend more.

Thank you Matt! Watches of Mayfair is my go to place to buy a watch. The whole experience was exceptional. I got a great price on a Grand Seiko and the watch is stunning.