Watches.com Omdömen 

203
•
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I am absolutely dissatisfied with the watch purchase. The watch still hasn't arrived—it's been a month already. The status says "shipped," but in reality, USPS is still waiting for the package, meanin... Se mer

Betygsatt 5 av 5 stjärnor

HAVENT RECEIVED THE WATCH YET AS IT WAS SENT THRU USPS WHICH I SUGGEST YOU USE UPS FOR YOUR DELIVERIES AS THERE IS ALWAYS SOME PROBLEM WITH USPS EITHER DELAYS, ERRORS IN MESSAGING AS TO WHEN IT WILL A... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent Experience! Ordering is simple, and delivery is fast and secure (5–7 days). This was my third time buying, and the products are consistently high-quality, genuine, and well-packaged. Also pr... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Watches.com has a great selection and the site is easy to use. My order arrived quickly, was well packaged, and the watch looked just as it did in the photos. Customer service was helpful when I had a... Se mer

Företagsinformation

  1. Evenemang och underhållning

Informationen kommer från olika externa källor

Discover watches you've never seen before. Our carefully curated collections offer endless opportunities to spark up a conversation about what's on your wrist. Find a watch as unique as you are!


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

203 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(203)

79 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great products

Great products at good, fair prices. Shipping was fast !
Would definitely shop here again.

7 mars 2022
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Thank you, Janet! We're trying to make it simple and fast so that everyone's happy :) We appreciate your support!

Betygsatt 5 av 5 stjärnor

Shipping tracking then quick delivery

Shipping tracking then quick delivery! Nice box and packaging. The watch is amazing! Received fast in Alaska. I was unable to purchase this watch directly from Switzerland, so this was perfect.

4 mars 2022
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Glad it all worked out, Alan! Thanks for dropping a review!

Betygsatt 5 av 5 stjärnor

Love the watch

Love the watch! Had some issues with customs and shipping but the staff were very attentive and did their utmost to find a carrier that would ship the product, very happy with the service :)

19 februari 2022
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Customs can be such a pain! So glad you received the shipment safely and thank you for providing us with some feedback!

Betygsatt 5 av 5 stjärnor

The watch arrived really fast to…

The watch arrived really fast to Australia and was packed very well. My husband loved it.
I would definitely buy from this company again.

4 februari 2022
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Wonderful news, Lauren! So glad he was happy with the purchase! We appreciate you shopping with us!

Betygsatt 5 av 5 stjärnor

High quality watches

High quality watches, quick ship times and very responsive support staff. Very happy with my experience!

21 januari 2022
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Yay, David! Thank you! We're always trying to improve. So glad to hear that your experience was good!

Betygsatt 4 av 5 stjärnor

J'ai commandé le 12 janvier 2022 pour…

Un problème lié à usps mais une réponse satisfaisante du service après-vente, j'attends de voir mais pour l'instant je fait confiance.

16 januari 2022
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Beniot! No scams here! USPS recycles their tracking numbers so sometimes it takes a little while for the new shipment to update on their website. You can follow the tracking here:

https://t.17track.net/en#nums=LK521569595US

I'd wait a few days to see more updates. You'll notice that the final destination country is already updated on the tracking link above. Once it hits French customs, it will transfer to La Poste and track through their site.

We've also sent this information via email. Please respond there is you have additional questions and sorry for any confusion. It's still happening a lot right now, even post holiday but no need for concern ok?

Betygsatt 3 av 5 stjärnor

Expensive watches for what they are.

The watches were quoted as free delivery, however that was not the case, I had to pay $72usd. The Mr Jones watch came without a warranty while the Timex watch has an ok Japanese movement (if not a little clunky when using the crown) which does not provide a long power reserve. The glass bubble over the date is not square over the date aperture.

30 december 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Cliff! Unfortunately free shipping is not available to all countries as listed on the shipping page. A lot of couriers had recently suspended shipping to Australia due to their current COVID restrictions and import issues. So between August and March, UPS expedited shipping was the only service available through our warehouse.

Please note that all watches from our shop do come with a manufacturers warranty. In more recent years, vendors have stopped printing paper warranties. The original receipt for your purchase will replace that. So if you ever need a warranty service, please provide the sales receipt to the brand, ok? Hope that helps and thanks so much for shopping with us!

Betygsatt 5 av 5 stjärnor

Spare links…

I've had my rolex submariner for about a month now good looking keeps great time the black &silver I think is the best I was a doubter at first was I so wrong 1 criticism spare links would make it 100%

29 december 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Stephen! Thanks for leaving a review, but actually, our shop doesn't sell Rolex. Maybe it was another online business? But glad to hear you like your timepiece!

Betygsatt 1 av 5 stjärnor

Watches.Com are crooks.

Watches.Com is the worst company I have ever done business with. IMO these people are straight-up thieves. They engage in virtual "bait and switch" tactics. They have no integrity or ethics; they will change prices on you while the item you want to buy is on sale, and make it impossible to buy it at the advertised price; and for good measure their "customer service" will follow up by hopelessly confusing the issue and deliberately throw you under the bus. They will resort to any dishonest behaviour if they think they can chisel another nickel out of you.

Before doing business with them make sure you understand that they don't care one bit about their customers, and that if there are any problems with an order you're on your own. They have the absolute worst "customer support" of any company I have ever done business with.

I had noted a few seriously negative reviews on their site, but I foolishly purchased a few items from them anyway - big mistake! Learn from my experience, pay attention to the reviews, and get your watch somewhere else. You may not have a problem, but if you do business with these crooks, you will run the risk of being ripped off like me, and find yourself with nothing to do but take it or go to work making complaints to the original manufacturers, and the proper trade authorities which is all very time and energy intensive. I am willing to do that for the few hundred dollars they cheated me out of, but most folks wouldn't be bothered.

I just want to make sure what happened to me doesn't happen to others, and it irks me to be so blatantly and shamelessly ripped off. So, be very careful before you purchase anything from these swine.

15 december 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hi Rick,

We were surprised by this review. After so many emails, correspondence and changes to your order. We’re sorry to hear that you thought we didn’t do enough, or spend enough time trying to get you exactly what you wanted. But during the holidays, stock goes fast and we cannot sell items that are out of stock.

We’re happy to see that you’ve still continued to shop with us and have made a purchase even after this review. Please reconsider the language you use when corresponding with our staff. We don’t appreciate demeaning and hurtful comments, especially when we are trying to do everything we can to take care of a customer's needs - short of giving away free watches.
We hope you are enjoying your newest timepiece and wish you would consider updating your review. Take care and please let us know if we can be of further assistance.

Regards,
The Watches.com Team aka The Swine

Betygsatt 5 av 5 stjärnor

Marc Jacobs purchase

Purchased a Marc Jacobs watch from this website, and have to say the delivery couldn't have been quicker and also the packaging was in perfect condition. As a customer I was very happy with the product received and also the express delivery. Thank you again Watches online, highly recommended! 😊

4 december 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Rebecca! Thanks for the review! But we don't sell that brand. Was probably another shop but happy to hear that it all worked out :)

Betygsatt 5 av 5 stjärnor

Meine neue Uhr.

Habe heute meine Uhr bekommen, Sorpasso Gold Red. Schaut super aus, schnelle Lieferung. Bin sehr zufrieden. Sehr hochwertige Verarbeitung. Wird nicht meine letzte sein. LG Günther

1 december 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Wonderful! So glad to hear you're enjoying your timepiece!

Betygsatt 1 av 5 stjärnor

Don’t buy anything from this website

Don’t buy anything from this website! I Never received my package! It’s been almost 2months since I placed order!

19 november 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hello Chi,

Thank you for your review! Have you already reached out to our customer service team? They'd be happy to help you! Please email them with your order number at contact@watches.com It s a busy time of year, so if you're being shipped an international shipment, the average transit time depends on the shipping method you've chosen. We're happy to help if you could just shoot over a quick email :)

Betygsatt 5 av 5 stjärnor

What defines a good customer…

What defines a good customer experience? Everything went well? No. It's when something goes wrong and how they handle it. They handled it well. I would recommend them and will use them in future to buy more watches.

8 november 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Brent! Dang I thought we had already replied but seems like we missed this. So happy our team could work through the issues and make you happy!!!! Thanks for the support!

Betygsatt 4 av 5 stjärnor

Too much time for delivery

Order history gives poor information for tracking my order. It indicates "Fulfillment status: Fulfilled". This doesn't tell me about where is the package and when will it arrive. I suggest you copy the Amazon tracking system.

4 november 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Pablo.. Yeah that's the post office. During the holidays they are so slow with updates, it's sad. I'm so sorry about that! We're looking to add new shipping options this year :)

Betygsatt 5 av 5 stjärnor

Quick delivery

I ordered the watch and paid for 2-4 day shipping and received in 4 business days. Pre-wedding gift for our son, he loved it and wore it on his wedding day. Thanks, I would order again from them

28 september 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Bryan! So glad that you got it in time! Thanks so much for shopping with us and congrats to your son!

Betygsatt 5 av 5 stjärnor

Great skeleton design.

This watch is a really unique watch, it is something to pass down to generations to come. I got it for my BF and he is in love with it.

20 september 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Barbara! I think I know what the issue is here. Your watch is an automatic watch. There are no batteries in this model. If you're not winding it at least 40 times a day, it will not keep proper time. I'll have our customer service team send you some more information, ok?

Betygsatt 3 av 5 stjärnor

Great watch however the band is damaged…

Great watch however the band is damaged upon delivery.

14 september 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Matt!

Sorry to hear about that damaged strap! If you haven't done so already, please reach out to our customer service team at contact@watches.com. They'd be happy to assist you!

Betygsatt 5 av 5 stjärnor

They pull me back in!

Just when I think I'll ease up on timepiece purchases for awhile, Watches temps me with a unique watch that I just have to add to my collection. And it doesn't help that the temptation happens every Wednesday like clockwork. Seriously, I appreciate Watches for the extensive line and pricing they offer their customers.

8 september 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Awww thanks, Dale! I'm super amazed that our team is still finding new products! We're just trying to keep up with the big boys like Amazon haha. We do appreciate your feedback and support. Let us know if you ever see something outside of the site that we should add :)

Betygsatt 3 av 5 stjärnor

I received my watch but unfortunately…

I received my watch but unfortunately it didn’t work. I’m happy I was able to send it back with postage being paid. Haven’t heard back yet, but hoping for a full refund.

24 augusti 2021
Omdöme utan inbjudan
Logotyp för Watches.com

Svar från Watches.com

Hey Steve! Sorry about that! It looks like it was a dead battery. I just had someone check and test the watch and refund your account. We sent an email as well. Please let us know if you need anything and apologies again for the issue with your order!

Detta är Trustpilot

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