Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Very disappointing service. The policy sounds comprehensive, but when you actually make a claim, the small print is used to decline it. They refused to pay anything towards my cancelled airport hotel prior to my cancelled flight. I would not recommend them.
I submitted a claim seven weeks ago and have received zero communication from the claims team, no acknowledgement, no request for further information, nothing. The policy documents look reasonable, but be aware that actually getting a claim handled is a very different experience.
This is definitely the worst insurance company. They have great policy documents which would make you believe you are covered, but once you make a claim they use every fine print to not pay out even a penny for a cancelled flight. Avoid at all costs!!
A change in medical circumstances resulted in them cancelling my policy but no refund.
A scam of a company.
Stay well clear of Wanda travel insurance. I submitted a claim almost 3 weeks ago and it still shows I have no submitted claims on the website. Tried calling the contact number on the website also for an update and the number is not recognised. This is a genuine review. I have no idea how they are recommended by comparison sites when buying insurance. We paid £77 for a joint insurance with them which is a complete waste of money and the money we've lost due to flight cancellations when we were away seems to be lost also with not using a good insurance company.
I love my yearly travel insurance with Wanda by avios, well priced with lots of perks! 10GB yearly eSIM, 3000 avios welcome bonus, Gym class passes, flightdelay compensation, etc and I hope to never need to use the emergency medical assistance, but as I could not find who was providing the assistance for this policy anywhere I called the assistance number and simply asked. They picked up the phone really quick, which is a good sign. The medical assistance is provided by CEGA, which they are a good and legitimate assistance company with good reputation. Could not be happier. Don't be scared by bad reviews as people only post online their bad experiences or only go online to complain. I know this first hand as I work for another assistance company myself.
This company is a total scam.
They got a website selling insurance policies.
But it seems, there's nobody behind it? They claim to be associated with avios? And the underwriter is ? CEGA is part of the Charles Taylor Group?
They have no customer service, you can't contact them, they offer zero support.
People BEWARE. If you buy a policy with them you're buying air.
So, I got insurance with Wanda by Avios.
Stay away from this!
They literally, don't answer anything. There's no way to contact them, and their claims never get solved.
Stay away from this insurance company.
I've had a claim with them for 3 months.
I've got zero updates, zero communication, just nothing at all. I'm going to submit a formal complaint against them.
You've been warned!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
