Wallofartstudio Omdömen 

87
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Brilliant company , had a big order of custom prints for my company to give as gift to our employers, we had a zoom to discuss everthing and because the orde volume was quite large they said we are co... Se mer

Betygsatt 4 av 5 stjärnor

One of my prints arrived with a small issue, so I reached out expecting the usual back and forth. Instead, they apologized straight away and sorted everything much faster than I expected. It's refresh... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

From the day of ordering until the day I recieved the poster was 11 days, I am in the UK. The website gives the impression it is UK based, or at least EU based, however it is based in Ch... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Got a poster for my little brother for his bday but when opening the print it was the wrong print. I mailed and David personally called me to apologize and told me that my brother would get 2 prints e... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

87 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(87)

82 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

My order was stuck at Fedex

My order was stuck at Fedex, what happens sometimes but ofcourse a bit frustreted by that , support helped my direct and the order was in house 2 days later, good service and good quality

18 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent experience

Order No. 887074
The print received is lovely and the colours are very good.
There was a problem with my order (due to the courier not the company) but it was resolved easily, efficiently and in a very friendly manner
Would definitely order from the company again.

28 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

shippping took almost 2 weeks

shippping took almost 2 weeks , what was a bit longer then i was incounting before ordering but the quality recieved is very very good so i think if the fix the sending times it was for sure 5 stars

10 juli 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

order was good

order was good , the shipping was a disater , waited 3 weeks on my order and contact with the carrier worked in not one possible way

30 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I think this was one of the best…

I think this was one of the best shopping online stories , first my order was delyed by ups and then they lost it ...... ofcourse very fruststrating on its own but the customer service wqs so nice to me and the sulutions they offered with an extra free print was more then i would have asked for. This is service we dont really have anymore now a days

16 juli 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

The worst customer service in years - Wall of Art Studio

I ordered a poster from Wall of Art. Unfortunately I had to cancel the order, which I did within their 24 hours cancellation policy request. I emailed, left a voice message on their phone and emailed again when I received a notification that the poster is being prepared for shipment about 20 minutes after my first email. I received an email from David two days later to say that I missed the 24 hrs deadline to cancel the order - the item was still not dispatched at this point - so I sent him information and evidence explaining that I didn’t. This was 2 days ago. I heard nothing of course from the company about refund, but received a notification this morning that the item I cancelled and wanted a refund for has just been dispatched. They are ignoring my correspondence and won’t give me my money back. Utterly unprofessional. Utterly disappointed in how they treat customers and I will be contacting my cc company to raise a dispute with them.

After leaving this review the Company contacted me and provided a refund as well as gave us the product free of charge. Where I really appreciate that the issue has been resolved I am still disappointed that I had to leave a negative feedback to get any attention from the Company to resolve the issue.

23 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I wanted a custom size that I couldn't…

I wanted a custom size that I couldn't find anywhere else and wasn't sure if it could even be done. The team walked me through the options and kept me updated from start to finish. The final print looked exactly like the preview and the finish feels premium. It made a huge difference to the room and I couldn't be happier with how it turned out.

15 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

15 days - and no delivery still

15 days - and no delivery so far. This is a very bad experience and it will be the last time that I have ordered something here.....

21 juli 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

Hi Popeye,

We are very sorry to hear about your experience. This is certainly not the level of service we aim to provide.

Please contact us by email or WhatsApp so we can investigate this for you immediately. It is possible that there has been an unexpected issue with the carrier, and we’ll do everything we can to resolve this as quickly as possible.

We appreciate the opportunity to make this right and look forward to hearing from you.

Kind regards,
David
Customer Service
Wall of Art Studio

Betygsatt 5 av 5 stjärnor

I ordered on July 4th and my stuff…

I ordered on July 4th and my stuff still hasn't arrived. What a childish service. Don't understand why companies like this have to spam all throughout Facebook, just to let customers waiting for several weeks. Yes, I live in Europe. But if you can't deliver in a healthy timeframe don't advertise there. It's 2026, come on. Waiting for my order, still hasn't arrived.

Edit: Initially I made a 1-Star-Review, being very angry about the late delivery date. The customer service experience was something I never experienced before though. One of the founders personally reached out to me and we cleared up the whole problem. This didn't make my pictures arrive faster, but we located the problem and it had nothing to do with the service itself. Just one of those problems that can occur with shipping.

The quality of the prints is A++++. Unbelievable quality, looks amazing in my office.

Thank you for reaching out and clearing up everything. Feels good as a customer to be heard. Will be ordering in the future as well!

21 juli 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

Hi Richard,

We’re very sorry to hear about your experience and understand how frustrating it is when your order takes longer than expected.

This is certainly not the experience we want for our customers. Please contact us by email or WhatsApp so we can look into your shipment immediately. It is possible that there has been an unexpected delay with the carrier, and we’ll do everything we can to resolve this as quickly as possible.

We truly appreciate the opportunity to make this right and hope to restore your confidence in us.

Kind regards,
David
Customer Service
Wall of Art Studio

Betygsatt 5 av 5 stjärnor

I ordered a custom print for my new…

I ordered a custom print for my new apartment and was a little nervous about how my photo would turn out. The support team answered my questions quickly and made the whole process feel easy. When it arrived, the print quality exceeded what I was expecting and it looks beautiful on my wall.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

Hi Adriana,

Thank you so much for your wonderful review! We’re delighted to hear that your custom print exceeded your expectations and that our support team could make the process smooth and enjoyable.

It means a lot to us that you trusted us with something special for your new apartment. We hope you enjoy your beautiful print for many years to come!

Kind regards,
David
Customer Service
Wall of Art Studio

Betygsatt 4 av 5 stjärnor

One of my prints arrived with a small…

One of my prints arrived with a small issue, so I reached out expecting the usual back and forth. Instead, they apologized straight away and sorted everything much faster than I expected. It's refreshing to deal with a company that actually cares about making things right, and that's the reason I'll be ordering again.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

Hi Clive,

Thank you for taking the time to share your experience. While we’re sorry that one of your prints arrived with an issue, we’re delighted to hear that our team was able to resolve everything quickly and to your satisfaction.

Your kind words mean a great deal to us, and we’re grateful for your trust. We look forward to serving you again in the future!

Kind regards,
David
Customer Service
Wall of Art Studio

Betygsatt 5 av 5 stjärnor

My delivery company made things…

My delivery company made things difficult and the package was sent to the wrong place before I finally received it. The store stayed in touch the whole time and suggested sending the replacement to a pickup location, which solved the problem immediately. Once I had the print in my hands, the quality completely lived up to my expectations. Problems can happen with shipping, but good customer service is what really stands out, and they handled it brilliantly.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

Hi Noah,

Thank you so much for your thoughtful review. We’re sorry that the delivery company caused complications, but we’re delighted to hear that we were able to find a solution and that your print met your expectations.

Your patience and kind words truly mean a lot to us. We always do our best to support our customers every step of the way, and we’re grateful you took the time to share your experience.

We hope to welcome you back again in the future!

Kind regards,
David
Customer Service
Wall of Art Studio

Betygsatt 5 av 5 stjärnor

These posters are fantastic

These posters are fantastic, what they are printed on makes them look great and also easy to handle. Well packaged and fast delivery that is easy to track. Would not buy from anyone else, if there were 6 stars I'd give 6.

14 juli 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

Hi Campbell,

Thank you so much for your amazing review! We’re thrilled to hear that you love the quality of our posters, the packaging, and the fast, trackable delivery.

Your comment truly means the world to us. Hearing that you’d give us 6 stars if you could is the highest compliment we could receive. Thank you for your trust and support—we look forward to serving you again!

Kind regards,
David
Customer Service
Wall of Art Studio

Betygsatt 5 av 5 stjärnor

I bought a few prints for my home…

I bought a few prints for my home office and they arrived within the estimated delivery time. The material feels much nicer than standard poster paper and the colors came out really sharp. Very happy with the quality.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

Hi Mike,

Thank you so much for your fantastic review! We’re delighted to hear that your prints arrived within the estimated delivery time and that you were impressed by the quality, vibrant colors, and premium material.

We truly appreciate your support and hope your new prints bring the perfect finishing touch to your home office. We look forward to serving you again in the future!

Kind regards,
David
Customer Service
Wall of Art Studio

Betygsatt 5 av 5 stjärnor

Gratefull

I asked if they could leave a note with my order , that was no problem and didn’t even cost me anything extra for this and I really appreciate it if a business goes a extra step for the customer. Overall super happy

4 juni 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

Hi Nolan,

Thank you so much for your wonderful review! We’re delighted to hear that we could help with your special request and that the personal note made a difference.

Going the extra mile for our customers is something we truly value, so your kind words mean a lot to our team. Thank you for choosing Wall of Art Studio, and we hope to welcome you back again soon!

Kind regards,
David
Customer Service
Wall of Art Studio

Betygsatt 5 av 5 stjärnor

Happy brother

Got a poster for my little brother for his bday but when opening the print it was the wrong print. I mailed and David personally called me to apologize and told me that my brother would get 2 prints extra for free because this mistake. Normally i would never write a review if something like this happens but the way David personally handled this is in my opinion so good i more then recommend this company to everyone. Mistakes can happen and its the way you handle those that count. Thank you David and the team 🫶🏼

19 juni 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

Thank you so much for your wonderful review and 5-star rating! We’re delighted to hear that you’re happy with your order and the quality of your artwork. We hope your new print brings joy to your home for years to come.

Betygsatt 5 av 5 stjärnor

2nd purchase and not the last

2nd purchase and not the last. Great choice of prints and kind client service. The wrapping is always adequate so prints arrive in a perfect condition.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Wallofartstudio

Svar från Wallofartstudio

We truly appreciate your 5-star review! Thank you for placing your trust in Wall of Art Studio. We hope your new print has found the perfect place in your home, and we look forward to welcoming you back again.

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