The customer communications when I first tried to get help was very frustrating until I was able to chat with Lawrence and he was most helpful. He sent links and screen shots for me to follow which ma... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My website and emails went down unexpectedly and I was able to get this resolved very quickly with the support team at Vodien, in particular Merchael. Thank you for getting everything resolved so fast... Se mer
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Ms Slashy was the Officer assisting me today. The Ticket number was I-24977200. Slashy was very helpful, knowledgeable and professional. She was also very patient with me when leading me through the p... Se mer
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The best thing about Vodien is that there is a real human being available on a live chat, 24 hours a day. They have helped me understand technical stuff like the difference between who hosts a websit... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!
Kontaktuppgifter
3 Irving Road, #09-01, Tai Seng Centre, 369522, Singapore, Singapore
- vodien.com
4,4
Utmärkt
1 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rview for John P
Hi John P, thank you for your patience and good service in getting my problem solved.
17 december 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi Desmond,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
This is by far the worst company ever
This is by far the worst company ever, having been with them for over 15 years all they care us you click and renew every year. They fail to respond to enquiries, leave you high and dry when you need technical assistance, they want help you with DNS,MX or any other updates, I've lost emails, had months of down time and now they have lost my domain which I have owned for over 15 years which my whole company is built around as they failed to respond. If you like being put on online queue numbers, everything automated and zero customer response these are the people you need. I have been left with no choice but to take them to court. Shocking company, if you value your online business don't use vodien.
16 december 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered. Your experience is certainly not the standard we strive for, and I regret that we were unable to resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly send us any relevant details about the case to reviews@vodien.com? This will allow us to investigate the matter more thoroughly and provide you with the support you deserve.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
Was able to get quick help on an email…
Was able to get quick help on an email scam.
15 december 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi John,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Ressie was very helpful and patient
Ressie was very helpful and patient. She clearly guided me through the DNS and email setup and resolved the issue efficiently. Appreciate the support.
14 december 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Great technical support
Great technical support, helped me quickly
10 december 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi Jon,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Website sped up when I left Vodien!
Vodien refused to diagnose when WP Rocket suspected my hosting speed was an issue. My backend slowed to a crawl. When I went to a different hosting provider, my speed shot up! Suffered unnecessarily for a time.
I previously posted a review here & left my case nos hoping Vodien would sit up but they didn’t bother to follow up. Sigh.
7 december 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered. Your experience is certainly not the standard we strive for, and I regret that we were unable to resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly send us any relevant details about the case to reviews@vodien.com? This will allow us to investigate the matter more thoroughly and provide you with the support you deserve.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
Systematic and respectful help.
My interaction (via chat) was an outstanding example of good customer service. A puzzling problem arising from the need to merge accounts, was solved with great patience by the operator who was systematic and thorough. At all times I felt that the operator was treating me with respect and taking the problem seriously.
30 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hello Paul,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Great phone service.
I often put off calling however I shouldnt because my queries or problems are usually rectified quickly and the call centre staff are courteous and knowlegable.
I think my consultants name was Jason.
27 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
High regard
Reference to ticket number I-23181646
Even though it was not me dealing directly, the feedback I received was of high regard. GEDEON had assisted/aided with the problem solving and everything was back up and running.
12 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi Jeff,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
I realised my email has been…
I realised my email has been compromised. Someone's using my email to scam others. It is 1am. I wasn't expecting much from Vodien but there's help still active at 1am! And Geoff managed to resolve it in one session.
27 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hello Vernon,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Always excellent service
Always excellent service. The team on chat are very efficient and know their stuff when I have any queries or need assistance. Extremely responsive and courteous.
25 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Svar från Vodien Internet Solutions Pte Ltd
Hello Pablo,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Great service
Charlotte is awesome and very patient in handling my queries.
19 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Domain name enola.com.sg not activated
My domain name enola.com.sg was not activated since 13 Nov 2025 until today 19 Nov 2025. I have seek help from the online live chat 4 times and still not resolved. I need this domain to setup up Titan Email account for registration of government agencies, clients and relevant many others application.
13 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hello Customer,
Thank you for sharing your experience with us, and I sincerely apologize for the frustration and inconvenience you've encountered. Your experience is certainly not the standard we strive for, and I regret that we were unable to resolve your issue in a timely and effective manner.
To assist you further and ensure that your concerns are properly addressed, kindly send us any relevant details about the case to reviews@vodien.com? This will allow us to investigate the matter more thoroughly and provide you with the support you deserve.
Once again, I apologize for the inconvenience you've faced, and I appreciate your feedback as it helps us improve our services. We hope to have the opportunity to make things right.
Bern O.
Online Experience Specialist
I needed to change my Server and Vodien…
I needed to change my Server and Vodien couldn't have been any more help. Sorted it all for me in a short time. Very happy with the outcome.
17 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hello Debra,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Worst customer service
Worst customer service - unable to speak to a person - only chat. unable to assist with accont login issues. Still logged out after 30 minutes.
First looked at the incorrect account etc - no knowledge at all.
14 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you for taking the time to share your feedback. We are sorry to hear about the difficulties you experienced, especially with accessing your account and receiving the support you needed.
What you described is not the level of service we aim to provide. We understand how frustrating login issues can be, and we appreciate you bringing this to our attention so we can look into it further.
To help us investigate and assist you properly, could you please email us your customer ID, domain name, and any related case or ticket ID to reviews@vodien.com? Our team will review your case promptly and ensure you receive the appropriate support.
Thank you again for your patience, and we hope to resolve this for you as soon as possible.
Regards,
Sambrin O.
Online Experience Specialist
Good Technical Support
Good technical support. Vodien knows what it is doing.
14 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi Dave,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
The interface is bad to worst
The interface is bad to worst. Cannot even manage your own redirect now. The customer service is not even trained, they told me i need a hosting to do a redirect and then later on found out he is giving out wrong information. They disable the function so you need to go to them for every little info. Backend interface is hard to navigate. DO NOT join. Sign up somewhere else.
14 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi Client,
Thank you for sharing your feedback. We are sorry to hear about your experience, and we appreciate you bringing these concerns to our attention.
We want to understand exactly what happened so we can address the issue, clarify any misinformation, and improve our processes where needed.
To assist you further, could you please email us your customer ID, domain name, and any related case or ticket ID at reviews@vodien.com? Our team will review your case promptly and work toward a proper resolution.
We look forward to helping you and improving your experience.
Regards,
Sambrin O.
Online Experience Specialist
Live chat representative was excellent
Live chat representative was excellent. Fixed the issue and went above and beyond. I'm a long time customer and they've never let me down.
13 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hello Greg,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Bern O.
Online Experience Specialist
Superb service and support staff make Vodien a winner
Vodien has some of the best support and service teams working in this space. Friendly, patient and informed guidance, always going the extra mile to get you the best deal available, and really empower the small business owner to manage the parts of their website that they can manage, while relying on the Vodien team to take care of good, reliable tech in the backend.
11 november 2025
Omdöme utan inbjudan
Svar från Vodien Internet Solutions Pte Ltd
Hi Dee,
Thank you so much for taking the time in posting a positive review.
It is our commitment to deliver the best-in-the world class customer experience. Rest assured that we always strive everyday to provide you with quality service that will meet and exceed your expectation.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thanks for being the best part of Vodien.
Regards,
Sambrin O.
Online Experience Specialist
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.