Vivo Omdömen 

Ich hatte einen Pullover bestellt in der Farbe beige aber es kam weiß das hätte ich ja noch akzeptiert nur die Größe war nicht in Ordnung der fällt für die Größe L viel zu klein aus, es war ja nicht mal eine Größen Angabe noch eine Pflege Anweisung also kein einziges Etikett im Pullover .
Also wollte ich ihn zurück schicken nur das ganze sollte mich dann 50 Euro kosten weil sie mir kein Rücksende Etikett zu Verfügung stellen.
Ich hatte hätte ja noch 10 Euro akzeptiert aber 50 Euro für 450g Kleidung ist wohl etwas übertrieben.
Also nicht zu empfehlen bei VIVO Hamburg zukaufen

Vivo company is a very ruthless company no one should trust this company it can't help you they will show you that you have connected with the wrong company and got cheated which is a fraud that happened to me

wow i had a great experience

I've been using the Vivo X300 Pro Chinese ROM model for a good few weeks now, and I have to say, I'm really chuffed with it. It's one of those phones that just feels a cut above from the moment you start using it.

First off, it feels lovely in the hand. It's surprisingly slim and light, but still feels really solid and well-made. You get all the usual bits in the box, including a case and a super fast charger. Just a heads up, the plug is for Chinese sockets, so you'll need an adapter.

Performance and speed - this is where it blows you away. It has a massive 16GB of RAM and 1TB of storage, which sounds like overkill until you use it. Nothing ever stutters or slows down. You can flip between loads of apps, have loads of browser tabs open, and play the most demanding games, all without it breaking a sweat. It's just effortlessly quick.

The camera system, which they made with Zeiss, is honestly brilliant. I still can't quite believe how they fit such good camera tech into a phone this thin.

* The main and wide angle lenses take really sharp, colourful photos in pretty much any light.
* The portrait mode is fantastic. It blurs the background in a really natural, pleasing way that makes people pop in the photo.
* The best bit is the periscope zoom lens. You can take proper close-up shots of things far away, and they stay really detailed. It's a game-changer.

The screen is a big, beautiful AMOLED that's super smooth to scroll on. Watching videos on it is a real treat. The speakers are great too, nice and loud for watching things without headphones.

Battery life has been absolutely spot on for me. I'm a fairly heavy user, and it gets me through a full day with no problems at all. And when it does run low, that super fast charger is a lifesaver. It goes from nearly dead to fully charged in about the time it takes to make a brew and drink it.

My model has the Chinese software, and I think a lot of people get the wrong idea about this. Let me clear a few things up from my experience.

It took me about few seconds to get the Google Play Store. Once that was done, I've had zero problems. All my normal apps work perfectly, including YouTube, Waze, Google maps, Google Docs, my bank app, WhatsApp, and everything else. And crucially, all my notifications come through instantly and reliably. I haven't missed a single message or alert.

If you're after a proper top-end phone that does everything brilliantly, you should seriously consider this one. The performance is fantastic, the camera is genuinely professional-grade, and the battery life is rock solid. Once you get past the very simple initial setup for the software, you're left with what is easily one of the best phones you can buy right now. It's a brilliant piece of kit.

Kundenservice reagiert nicht oder sendet dieselben antworten und gibt die Fälle weiter ins leere, da laut denen der Kundenservice nicht genau in die Bestellung eingreifen kann, echt schlecht.

Non c'è nessun controllo su questo android. Non c'è antivirus che basti. localizzazione di foto confusa e comunque non controllabile. È imballaggio e memoria di telefoni precedenti. È la regressione della tecnologia

Vivo Vertrieb in Österreich ist der Untergang von Vivo in Europa. Es gibt einfach keinen Support und keinerlei Reaktion. Das kann VIVO auf Dauer nicht gefallen.

Peter und Kristina wie sie angeblich heißen, sind absolut überfordert in ihrer Arbeit und legen auch gern mal auf.

- keinerlei Rückantworten
- Retouren unbearbeitet und unbeantwortet

ist ein Fall für den Verbraucherschutz

CeCe the property manager for Vivo Living ,is Absolutely Wonderful, Prompt, Professional & Caring. CeCe went over and beyond to assure I had a smooth transition during my relation to Charlotte. My Residence was beautiful, Fresh and Clean. Thank you CeCe for the Great Job you do.

Gerät zurück gesendet aber wollen den Betrag nicht erstatten. Und halten sich nicht an deutsches Recht. Werde Anzeige erstatten.

Recebo ligações absolutamente todos os dias da Vivo querendo me oferecer pacotes e estava simplesmente não atendendo, hoje resolvi atender e dizer que não estava interessada no plano que a moça estava me oferecendo e ela desligou na minha cara!!! Super anti profissional, péssimo atendimento, só não dou uma estrela negativa pq não é possível!

Alles dauert ewig beim Kundendienst. Ewige Warteschleifen. Ich bin völlig frustriert. Anforderung der Rechnung, Rückgabe und nun warte ich auf die Erstattung.

Vivo X300 Pro bei Vivo Europa (Versand aus Österreich, die auch in Deutschland werben) erworben. Rasche Lieferung, stolzer Preis, schlechterer Akku und viel teurer als ein China Import. Gerät ist technisch sonst überzeugend, u. a. sehr gute Kamera.

Bewertet wird hier ausdrücklich nur der Kundenservice:
Eine technische Rückfrage und mehrere Bitten um eine geschäftsübliche Rechnung als PDF sind auch nach Wochen unbeantwortet.
Chat kontaktiert. Lange Wartezeit. Mitarbeiter entschuldigt sich, sagt immerhin gewünschte Rechnung zu. Aber es passiert danach wieder nichts!
Tage später Hotline angerufen. Warteschleife. Nach 15 Minuten entnervt aufgelegt.
Das weckt absolut kein Vertrauen in einen Direktkauf bei Vivo Österreich.

Update vom 14.01.2026: Zu meinem Erstaunen hat der Vivo Kundenservice nun doch noch ohne weitere Nachfrage durch mich mein Anliegen erledigt. Deshalb stufe ich die Bewertung hoch. Wegen der langen Bearbeitungszeit gibt es allerdings einen Punktabzug.

Vorsicht Leute!!!! Kauft nie ein Handy bei Vivo. Ich hab für das ganze Set 1555€ ( x300 pro) ausgegeben, zurückgeschickt wegen der Größe und bekomme zurückerstattet 42,77!!!!!
Betrug! Vivo Austria bekommt eine Anzeige! Der Kundenservice ist zu nichts zugebrauchen!

Thank you for doing what's right and retaining me as your long-time loyal customer. You are still the top brand for me. All the best! 🫡

J'ai contacté par deux fois le service assistance pour une mise à jour du système Android d'un téléphone Y72 5G je n'ai jamais eu de retour du service
Soit c'est la négligence ou de l'incompétence

I had a terrible experience with the Vivo Service Center:
Plot No: 1, Sy No: 19, Ravi Colony, H.No : 2-40/1/A/A, Kondapur, Telangana, Rangareddy, 500084.
I honestly don’t understand how they have such a high rating. It took me more than four months just to get the back panel of my Vivo X100 pro phone replaced. After all that waiting, they finally called me and asked me to come the next day — only to give me an overpriced quote and refuse proper warranty support. I literally had to fight for my warranty rights. The whole process was exhausting and felt like they were just mocking customers instead of helping.
I use to be a vivo costumer for 10 years, after this experience I'll double think to buy a vivo or not.

Kauft euch bloß nicht ein Handy von VIVO wer billig kauft Kauf teuer ich kann jeden davon abraten nur Probleme mit diesen billigteil

The mobile phone of the Vivo is good, especially for the photography’s.

Latest Funtouch OS update is WORST. It made all widgets completely unusable and ruined the calls app by making Favorites the smallest part of the UI with no possibility to resize it. Their customer service is also completely pathetic. They claim I am using a third-party launcher even after I sent them a screen recording confirming otherwise. Their instructions are: do not install custom icons, custom fonts, custom themes, third-party launchers, do not resize the font, do not resize the icons. Basically, do not customize the smartphone in any way, shape or form. Okay, I set a default theme with a default font style and size, uninstall the custom incon pack I downloaded through the phone settings - basically, every single thing is set to default. And guess what - my widgets are still messed up. Their customer service does not even know how their own Funtouch UI looks like, and blames everything on a user instead of accepting the blame for their messed-up system update and offering solutions. I will NEVER use any of the Vivo products again, worst company ever.

Téléphone de crotte (pour être poli). Même pas un an téléphone HS refus de prise en charge. On m’a dit clairement que c’est suite à une chute ! Sans trace de cassure honnêtement ça casse les pieds (toujours sans être vulgaire).
Je déconseille VIVO que ce soit un téléphone abordable ou plus chère.