Vivianandpearl Omdömen 

I ordered and received their Rhealyn Sunburst Print Zip Hoodie. I found out once it was received that it is NOT quilted but only a print version of being quilted, no real sewing. Then I saw that Temu has the same hoodie for 1/3 the cost compared to Vivian & Pearl. I feel totally scammed. When I wanted to return the item I was told that I would only get a portion of the price and would have to pay all shipping and custom charges. They offered that I could keep the item which I paid dearly for and they would give me a 30% discount on my next purchase, which will never happen! Their advertising is VERY false.

Horrible deceptive web site.
I concur with all the other review. Same experience here. I encourage you all to report them to shopify.com, the FTC and the state of Colorado. I'm sure they will pack up and open some other site. Keep chasing down this trash and stop them!

Shame on Facebook for allowing these items to be advertised on their page. Can facebook be held liable for allowing this poor quality to be sold from their platform? Every previous review is spot on about the quality and misleading advertising. Extremely disappointing.

Horrible fabric and design. Wasn't quilted, etc. Don't buy anything from these folks!

This company should not be allowed to sell anything. I ordered a "quilted" jacket and it's cheap printed polyester fabric. I wanted to return it and they do not handle returns well either. You have to mail it to them (in CHINA) and when they receive it and check it over, then they will decide whether to refund you less a restocking fee. They make virtually impossible to return the item. If you would like to order a different size ... they charge you another $21 for them to ship it. I checked all avenues with them. In short I'm stuck with an inferior piece of clothing I paid $69 for. DO NOT ORDER FROM THEM. They are not who they pretend to be online.

Hoodie was low quality, made from a thin shiney polyester jacquard type fabric. It was one sided and unlined. The "quilted" pattern was screen printed, so not at all what was in the photos. Materials, labor, and shipping are probably $20. The "sale" price was $59 and no tax, so definitely came directly from China and took a few weeks. Now a return for refund is minus $20 restocking fee or can keep for $17 store credit. Why would I want store credit!?!

Total scam. Item was advertised as quilted. It is screen printed and synthetic. They removed quilted from the name since I bought it. Customer service is all AI. Images on website are AI generated. Avoid at all costs. I have opened a dispute with my credit card company.

Update: credit card company resolved the dispute in my favor. Don’t hesitate to do the same.

DO NOT BUY FROM THIS COMPANY!! I ORDERED A QUILT FABRIC HOODIE AND GOT A THIN SMALL SYNTHETIC HOODIE. WHAT A JOKE> ASSHOLES

Cheap, cheap quality. 1 top was not sized properly as a large. Ridiculous return to China policy with $20 restocking fee. I got taken. DO NOT BUY FROM THEM.

Zero stars really. Product took three weeks to ship from China. What I received was not anything like the website portrayed. I contemplated giving it away, but I actually just threw it in the trash. Stay far away from this website.

As others have said, this company is a farce. The photos of clothing is misleading as what appeared to be a woven fabric jacket was actually a cheap looking, slick sweatshirt type fabric. I thought I had found a family company with quality clothing, but I should have investigated further. Do not buy from them! Shipping is free to you, but try to return an item! Almost costs as much as the crappy item.

What a farce. Vivian&Pearl Newport tout themselves as from Newport, then arrives the package from China. While they say it's real quilting, there isn't a spot of quilting on it. The quality of material is so horrid that it sticks to any part of skin. The sizing around the cuffs is unbearable. Their only answer was mail back to China for a refund. Postage is nearly equal to cost.

They advertise being a 20 year old mother daughter company. It's cheaply printed clothing. The website says there is a 30 day money back guarantee, but after purchasing they let you know you need to pay shipping as well as pay a $20 restocking fee. That seems not anywhere near a money back.

Avoid at all costs

As others have said total disappointment. Even though I ordered a size larger (3X) than I typically wear, it doesn't fit in my hips. I emailed them immediately on same day as delivery and haven't heard a thing. from the reviews I just read I guess it wouldn't even matter. just another waste of hard earned money

The photo of the item is completely misleading. What arrived was not a quilted sweatshirt, but a shiny polyester printed version that is so awful, I won't even take it to Goodwill. The return policy is that you pay the fees to return the item to China, and there is also a $20 restocking fee, so their claims that you get a full refund are untrue. Beware! They are scammers.

Item is cheap, photo was very deceptive. Return policy is a joke with a $20 restock fee. Sorry I didn't check reviews before ordering. These people should be ashamed of their misrepresentation.

What a huge disappointment. These are plastic sweaters that are machine printed. A complete ripoff. I even hesitate to drop them off at Goodwill because I can't imagine anyone wanting to wear them. I bought 3. What a fool.

I’m just saying ditto to every other review. The jackets not quilted, it’s polyester with a quilt print. Shipping took 4 weeks. It’s not worth the money but a return is almost impossible. In my opinion it’s a scam!

Absolute garbage! 100% cheap, screen printed polyester and runs 2 sizes too small. If you want to return, you have to pay shipping to China plus a $20 restocking fee which makes your refund about $20 on an $80 purchase. Total scam.

Wish I had read the reviews here before buying 2 of their quilted bohemian jackets. I will NEVER buy anything advertised on FB again.

Photos were gorgeous, backstory was inspiring and commentary about making winter coats that are bright, colorful and excellent for plus sizes actually damped down my scam spotter.

Sizes go by bust size and promise that the item hangs straight to give you room. Well, I went up a size because I have a tummy and then another size because I like to wear sweaters under my coat.

So instead of a 2x, I tried a 3X and a 4X. Could not get the 3X on and the 4X looked like an old sweatshirt that got nowhere near my thighs, as promised, and this was over my bare skin.

Quality is cheap. There is no quilting, just a really ugly picture printed on cheap material. The pictures were beautiful....but the product in person, is garish and not at all attractive.

Guess I will be contesting charges with my credit card company and see if I can get these things on the slow boat back to China.

SO embarrassed and ashamed I fell for this scam. I guess I really am a gullible old lady.