Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

If I could give zero stars I would, this is a scam they will steal your information and charge you 120 usd for something you can do for 7 usd, they mimic the oficial webpage of embassy’s around the wo... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Big scam alert. Die Website versucht klar den Konsumenten zu täuschen in dem der Eindruck erweckt wird dass es sich hierbei um eine offizielle Website handelt. Fakt ist jedoch dass absolute Wucherpr... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Ti fanno pagare 107 dollari per un visto che costa 7 dollari canadesi. Un guadagno a loro dire giustificato dai servizi che offrono e dalla tempestività per l'ottenimento del visto d'ingresso, in men... Se mer

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Betygsatt 1 av 5 stjärnor

It is clearly a scam!!!!! The website looks like an official Canadian government page, with no transparent information about fees!!!!! I was misled into paying for a service that should be simple and... Se mer

Företaget har svarat

Företagsinformation

  1. Resebyrå

Skrivet av företaget

Planning a short trip to the U.S., Canada, New Zealand, Australia, or other popular destinations? Make your travel experience smoother with Visit-App.org. We specialize in helping travelers secure electronic travel authorizations (eTAs, eVisas, and other entry permits) quickly and efficiently—all from the convenience of your phone, tablet, or computer. For one transparent, flat fee, our experienced agents guide you through each step of the application process. From form completion to final submission, we handle the complexities so you don’t have to. We’ve supported thousands of successful applications and are proud to assist travelers from all over the world. At Visit-App, our mission is to simplify travel bureaucracy and provide a fast, stress-free visa experience. We prioritize accuracy, privacy, and customer satisfaction. Whether you're a first-time tourist, a business traveler, or visiting family abroad, our team is here to ensure your documentation is complete, compliant, and submitted on time. We operate globally and offer multilingual support to make sure no traveler is left behind. Forget confusing government websites and paperwork—our user-friendly platform and expert service are here to save you time, money, and effort. Let Visit-App take care of the red tape so you can focus on the journey ahead. Your next adventure is just a few clicks away.


Kontaktuppgifter

1,5

Mycket dålig

TrustScore 1.5 av 5

114 omdömen

5 stjärnor
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2 stjärnor
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Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absolute scam and rip off

Absolute scam and rip off - DON'T USE They pretend to be the government websites for travel visas for different countries and charge exorbitant fees to issue visas. We got charged $139USD for a visa that costs less than $25USD. It never even came in time before flight departure. After making a complaint they refunded a partial payment however took a USD$35 cancellation fee even though they did not provide visa in time so it was their error.

27 maj 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Hi Brett,
We’re sorry to hear about your experience. Visit App is a private service that offers optional assistance with visa applications, including document review, multilingual support, and customer service. We’re not a government website, and this is clearly stated throughout our platform.
All fees are shown before payment, and we’re always available to help if something didn’t go as expected.
—Visit App Team

Betygsatt 1 av 5 stjärnor

We got ripped off as well

We got ripped off as well, not even an official site. Kept checking the status only to realize it is a copycat website of the real Canadian Government website.

23 juni 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Hi Sarah,
We understand your concern. Visit App is an independent service provider and not affiliated with any government—we make this clear across our site. We assist travelers with document review, multilingual support, and guided application processing.
All information and pricing are shown before payment, and we’re here to help with any questions.
—Visit App Team

Betygsatt 1 av 5 stjärnor

Achtung - absichtliche Abzocke!

Achtung: Das ist eine Abzockwebsite! Hier wird eine Dienstleistung die auf der offiziellen Website knapp 4 EUR kostet für 95 verkauft!

19 juni 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Hallo Florian,
Visit App ist kein offizielles Regierungsportal – das wird auf unserer Website mehrfach deutlich gemacht. Unser Preis beinhaltet nicht nur die Gebühr, sondern auch persönliche Betreuung, Dokumentenprüfung und mehrsprachigen Support.
Alle Preise werden vor der Zahlung klar angezeigt. Unser Service ist freiwillig und richtet sich an Reisende, die Unterstützung wünschen.
—Ihr Visit App Team

Betygsatt 1 av 5 stjärnor

Disgusting

Disgusting.
$107 for something that costs $7.
Slick automated „sorry not sorry“ response to emailed complaints.
Then no website to leave the bad reviews.
I hope all you employees are happy to work for this piece of garbage.

15 juni 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Hi Richard,
We understand your frustration. Our service is optional and includes full support, document review, and multilingual assistance. We are not a government site, and all pricing is shown before payment.
Our team replies personally to all messages and we’re always available to help.
—Visit App Team

Betygsatt 1 av 5 stjärnor

Disgusting

Disgusting. Looks like an official Canadian eTA website (and they pay to be the first in the google search). $107 for something that costs $7.
Slick automated response when you complain / ask for a refund.
I hope all the people that work for this organisation are proud to be part of this scam.

15 juni 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Hi Richard,
We’re sorry you feel disappointed. Visit App is not affiliated with any government and we state this clearly across our website. Our service includes personalized assistance, multilingual support, and expert handling throughout the application process.
All fees are disclosed before payment, and we respond to all refund requests in line with our policies.
—Visit App Team

Betygsatt 1 av 5 stjärnor

DONT USE ABSOLUTELY A RIP OFF

DONT USE ABSOLUTELY A RIP OFF
CHARGE £79 for what actually costs 7 dollars from official government site
They keep the price a secret till the last minute when you are paying
Web site has purposely been designed to misslead people and CON THEM OUT OF MONEY

DONT USE ABSOLUTELY RIP OFF
WEB SITE IS DEFINITELY DESIGNED TO LOOK OFFICAL BUT IS NOT
DONT USE

13 juni 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Hi,
We’re sorry you feel this way. Visit App is a private service that offers expert support, document verification, and multilingual assistance. We clearly state that we are not a government website, and all pricing is shown before payment is completed.
Our goal is to help travelers who prefer guided support—not to mislead anyone.
—Visit App Team

Betygsatt 1 av 5 stjärnor

Scam! Avoid!

Scam! visit-app.org Took $109 for an application that costs $7 on the official website. The visa was approved in a few minutes which means that visit-app.org didn't put any work in it, they just automatically passed the details to the official form and retrieved the result. If only there was a way to warn people before they get caught.
Reply to the reply: No, the way your advertising in Google is constructed, the users searching for the official application page end up directly on YOUR application page without any explanation of your "service". The ad shows above the organic search results and has a word "official" in it. Stop lying! While you may be providing a service to some users, you're well aware that visit-app.org is tricking people into paying significantly more for their application the actual cost, often without any interaction on your end. It would be great if you made yourself available to process the refunds of the money visit-app.org scammed people out of.

2 juni 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Hi Kamil,
We understand your frustration. Our service is optional and clearly states we are not affiliated with any government. The fee covers expert handling, multilingual support, and full assistance before, during, and after the application. Many travelers prefer this added help—especially with tight timelines or unfamiliar procedures.
We’re always available if you need further clarification.
—Visit App Team

Betygsatt 1 av 5 stjärnor

Not given the (at least) partial refund

Yeah so this is probably a scam. I paid 109USD for something that seems to be 8USD. I contacted with the customer service of the official government page to know how to follow through.
However, in an email you agreed upon a partial refund of 109USD -35USD -> 74USD and I can’t see it. So you also scam on your policies I guess

31 maj 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Hi Klara,
We’re sorry for any confusion. As confirmed by our support team, your partial refund was approved and processed according to our policy, which deducts the service fee for work already completed. If you haven’t received it yet, please check with your bank or contact us directly so we can assist further.
—Visit App Team

Betygsatt 1 av 5 stjärnor

Do not use - legal scam company!

Do not use, it's a legal scam company!!
They are charging 15 times the price. We paid 109 USD for a South Korea ETA when the normal price is 7 USD.

27 maj 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Hi,
Thank you for your feedback. Our service goes beyond the government fee—it includes personalized assistance, multilingual support, and expert review to ensure your application is correct and processed smoothly. All pricing is shown clearly before payment, and we’re always here to help with any questions.
—Visit App Team

Betygsatt 1 av 5 stjärnor

Watch out for this con.

Like everyone said in this page, this is a scam.

They charged about 15 times of the price that the government actually charges for the visa.

They make their website turn up to the top of Google to mislead people into thinking that this is the official government website.

They said in their replies to the reviews that their costs include personalized assistance. Why the hell do you need a personalized assistance for a simple entry permit application where you simply have to enter your basic information?

I am multi-clicking this con company in Google every day to bombard them with massive Adwords cost. These kinds of scammers must be stopped.

25 maj 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Dear Mr Tarzan.
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and the confusion regarding our services.

We are a private third-party agency that assists with immigration and travel applications, and while we make every effort to clearly state that we are not affiliated with the Canadian government, we regret that this was not apparent in your case.

We understand how frustrating it must have been to realize the discrepancy after submitting your application. While we aim to process requests quickly to meet government deadlines, we also strive to honor refund requests when possible. If you were promised a partial refund that was not processed, that is absolutely not the standard of service we aim to provide.

We would appreciate the opportunity to look into this further and make things right. Please contact us directly at the email shown in our website with your application details so we can resolve this issue promptly.

Best regards!

Betygsatt 1 av 5 stjärnor

Con artists - stay away!

I was misled into thinking this was the official Canadian government website, and ended up paying over 10 times the normal fee. As soon as I submitted my application, I immediately realized something was wrong and contacted them to withdraw the application. A few minutes later, I received an email from them stating that the Canadian government had already processed my application, so they could not issue a refund. I insisted on a refund, and they offered a partial refund, which they never processed. This company is dishonest—stay away!

21 maj 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Dear Gaya.

Thank you for sharing your experience. We’re truly sorry to hear that you felt misled and dissatisfied with our service.

We strive to be transparent about being a third-party agency unaffiliated with the Canadian government, and we regret that this was not clear in your case. Our goal is to provide value-added services such as document review and customer support, but we understand your concern regarding the fees.

Regarding your refund request, we sincerely apologize for any confusion or delay. While some applications are processed quickly and cannot be cancelled, our team should have communicated more clearly and followed through as promised. We’d like to look into your case again and make it right.

Please reach out to us at the email in our website with your reference number so we can investigate this further and resolve it appropriately.

Sincerely,

Betygsatt 1 av 5 stjärnor

Scammers! - update to previous review

This is an update to the review I left last year. Today Visit-App have tried yet again to have my poor review of their 'service' removed stating that it 'may apply to another company' IT DOES NOT!! If you need a visa to Australia use the App and DO NOT USE Visit-App who will charge you $99 for sending off your paperwork for a FREE visa!!!! PLEASE use a credit card as mine helped me recoup my money. If you believe you have been scammed I recommend you ask your credit card company to help.

18 februari 2025
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Dear Caroline,
Thank you for your feedback, and we’re sorry to hear about your dissatisfaction. We want to clarify that we offer additional support services alongside the visa application, which is why our pricing differs from the official channels. However, we understand your concerns about transparency and will review how we communicate our fees in the Terms and Conditions.
If you feel your case was mishandled, we encourage you to reach out through our official support channels, as a full refund may be applicable depending on your situation. We hope we can work together to resolve this issue.
Again, we apologize for the inconvenience and appreciate your feedback.

Betygsatt 1 av 5 stjärnor

SCAM

They pay to have the top spot when you seach for Canadian visa application, but charge 99 USD for a service the Canadian government provide for 7 CAD.

2 oktober 2024
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Dear Solvai Kjaerulff Takeda,

We understand your frustration regarding the price difference compared to the official Canadian government website. As a third-party service, we provide application assistance and customer support, which is why our pricing is different. However, we regret any confusion this may have caused.

We strive to be transparent about our services and fees, and we appreciate your feedback as we work to improve clarity for our customers. If you have any concerns regarding your application, please feel free to contact our support team, and we’d be happy to assist you.

Best regards,

Betygsatt 1 av 5 stjärnor

DO NOT USE

do not use, a scan, go direct to govenment website for your ETA. $7

6 september 2024
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Dear Anonymous,

We’re sorry to hear about your dissatisfaction. Our service is a third-party provider that offers application assistance and support, which is why our pricing differs from the official government fee. However, we understand your frustration and regret any confusion this may have caused.

We strive to be transparent about our services, and we appreciate your feedback as we continuously work to improve clarity for our customers. If you have any concerns regarding your application, please feel free to reach out to our support team—we’d be happy to assist you.

Best regards,

Betygsatt 1 av 5 stjärnor

This is a scam website!!!!!

This is a scam website. Do not use!!!

7 oktober 2024
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Dear Brian Asher,

We’re sorry to hear that you were dissatisfied with your experience. Our company provides third-party application assistance services, but we understand that our service may not be for everyone.

If you have any concerns regarding your application or need assistance, please reach out to our support team. We are happy to review your case and provide any necessary clarification.

Your feedback is important to us, and we appreciate the opportunity to improve our services.

Best regards,

Betygsatt 1 av 5 stjärnor

Scam

Company is a scam who have paid for the top result on Google. Luckily my bank caught the payment before it was too late. They tried to charge £75 for a Canadian ETA, when it's £3.50 from the official Canadian government site. Of course they don't tell you this until they are processing the payment. Will now have to keep an eye on my bank account while on holiday since they have my bank details. Fantastic.

28 september 2024
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Dear Ross Dixon,

We’re sorry to hear about your experience and the frustration it has caused. Our service operates as a third-party provider offering assistance with application processes, which is why our fee differs from the official government charge. However, we understand your concerns regarding the lack of clarity and the stress this situation has caused.

We strive to provide a transparent service, and we take your feedback seriously to improve our communication. Please rest assured that we follow strict security protocols to protect customer information, and we do not misuse or store sensitive payment details beyond what is necessary for processing.

If there are any further concerns or issues you’d like to address, please feel free to reach out to our support team, and we’ll do our best to assist you.

Best regards,

Betygsatt 1 av 5 stjärnor

Achtung ABZOCKE

Hier wird man auf jeden Fall abgezockt. 99 USD (ca. 89 €)für ein eTA für Kanada ist auf keinen Fall gerechtfertigt. Leider erscheint die Webseite bei Google an erster Stelle. Auf der offiziellen Seite
gibt es das gleiche für 7 CAD (ca. 4.60 €). Also Finger weg von dieser Seite!!

23 september 2024
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Liebe Fabiola,

Es tut uns leid zu hören, dass Sie mit unserem Service unzufrieden waren. Unser Unternehmen bietet eine kostenpflichtige Unterstützung für den Antragsprozess, was sich in den höheren Gebühren widerspiegelt. Wir verstehen jedoch, dass dies nicht für jeden erforderlich ist, und bedauern, wenn dies nicht deutlich genug kommuniziert wurde.

Wir nehmen Ihr Feedback ernst und arbeiten kontinuierlich daran, die Transparenz unserer Dienstleistungen zu verbessern. Falls Sie Fragen zu Ihrer Bestellung haben oder weitere Unterstützung benötigen, steht Ihnen unser Support-Team gerne zur Verfügung.

Beste Grüße,

Betygsatt 1 av 5 stjärnor

It is a total scam

It is a total scam, they got me with being the top hit on Google.
99 USD for a Canada ETA that costs 7 CAD on the official website.
Of course they do not refund.

21 september 2024
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Dear Maglex,

We’re sorry to hear about your dissatisfaction. Our service operates as a third-party provider offering assistance with the application process, which is why our pricing differs from the official government fee. However, we understand your frustration and regret any confusion regarding our fees.

We strive to be transparent about our services and policies, including our refund policy. If you would like us to review your case, please reach out to our support team, and we’d be happy to assist you further.

Your feedback is valuable, and we appreciate the opportunity to improve our communication and customer experience.

Best regards,

Betygsatt 1 av 5 stjärnor

Scam!!

Scam!!! What should cost 17 USD is now 108,5 euro’s!!!

17 augusti 2024
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App


ChatGPT said:
Dear Unfortunate Client,

We’re sorry to hear about your frustration regarding the pricing. Our service is a third-party provider that offers assistance and support throughout the application process, which is why our fee differs from the official government charge. However, we understand that this may not have been clear to you, and we regret any confusion this caused.

If you have any concerns regarding your application or would like us to review your case, please contact our support team. We appreciate your feedback and will continue working to improve transparency for our customers.

Best regards,

Betygsatt 1 av 5 stjärnor

The sponsored page via Google is a scam.

This website comes up first when you google ETA. The direct link to the application form is sponsored. The form is a copy of the official Canadian ETA. No word of a third party on that page. Next page is the payment and the 99 USD are not clear like on a decent payment page. I only noticed once I submitted the payment. I immediately mailed them to cancel. They did answer very quickly, but are charging me a service fee of 29 USD to cancel. While browsing their website they explain why it is worth applying through their website vs. the official website. I don't agree with this at all. Not worth the 99 USD vs 7 CAD. The sponsored link is a trick and I feel I should get a full refund considering I IMMEDIATELY mailed. I first called btw, but I got a voice mail of some sort in Spanish.

Update 5 months later: never received any refund whatsoever.

16 september 2024
Omdöme utan inbjudan
Logotyp för Visit-App

Svar från Visit-App

Dear Liesbeth Van Den Broeck,

We’re sorry to hear that you were dissatisfied with your experience. Our service is a third-party application assistance provider, and we strive to be transparent about our fees and the support we offer. However, we regret if this was not clear enough during the application process.

We appreciate your prompt communication regarding your cancellation request and understand your frustration with the service fee. Our cancellation policy is in place to cover administrative costs, but we acknowledge that this may not have met your expectations.

If you have any further concerns regarding your refund or application, please reach out to our support team, and we’d be happy to review your case again. Your feedback is valuable, and we will continue working to improve our transparency and customer experience.

Best regards,

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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