I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or... Se mer
Företaget har svarat
I'm so excited about the vouchers I purchased to take my granddaughter and one of her friends to LEGO® Discovery Center Washington DC. The process took no time at all and this is a really premium exp... Se mer
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This is a horrible scam! I bought this "gift card" to book a Virgin Atlantic flight. Apparently you cannot use it for that purpose. Even though it is listed on multiple websites that it could be used... Se mer
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I needed help booking an experience after receiving an error every time I tried to book myself. I cannot fault Virgin Experiences and their agent Lufti for the speedy help in sorting this issue for... Se mer
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At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
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Reserving this experience has been surprisingly cumbersome. The process involves multiple steps that aren’t clearly streamlined. First, I had to contact Hell’s Kitchen directly to check availability. Then, I was instructed to complete the reservation through OpenTable. However, when booking on OpenTable, I was prompted to enter payment information with no option to apply the voucher—despite being told by staff that this is how the process works.
I’ll update my review after attending the experience, but so far the booking process has been frustrating and off to a rough start.
Update to reply: Hi, the requested information has been sent to you. We are currently in the process of scheduling with Hell's Kitchen directly.

Svar från Virgin Gifts
Lufti assisted me with my tickets and was most helpful!

Svar från Virgin Gifts
This was a perfect date with my husband. We went first thing in the morning and it was not crowded. While there is plenty of space, I prefer it quiet. The animals are well taken care of and it was relaxing to just love on the animals. You do have to make reservations for individual petting sessions and goat yoga. The gift shop is very cute and the staff is very kind and friendly. I would definitely go back for goat yoga.

Svar från Virgin Gifts
So many great options. So much time to choose. Got my email immediately

Svar från Virgin Gifts
LeeAnn booked exactly the date and time needed for my trip to NYC and the QC Spa! It is a girls' trip, so I needed to know beforehand what was possible. She responded within a day, so we are moving forward with plane tickets, etc. I have been to QC spa once before and it was fantastic. I am excited to take friends this year.

Svar från Virgin Gifts
It was not disclosed when booking that you couldn’t redeem it. Same day.

Svar från Virgin Gifts
You make it easy to find awesome experience which I think is most times better than a singular item. Thank you

Svar från Virgin Gifts
Pheleda was so prompt and dealt with our urgent enquiry quickly, courteously and efficiently. The spa was a wonderful experience with a great discount thanks to Virgin Days.

Svar från Virgin Gifts
The experience was difficult to book, with no available dates for the current week or even months out. It was frustrating to have a voucher that didn't expire but still couldn't be used due to the lack of availability. Ultimately, we had to exchange it for a different experience, which worked out, but the process was more of a hassle than expected.

Svar från Virgin Gifts
They should have more info about availability for attractions. They didn’t have anything available for the weekend I planned to use. I found out after purchasing the voucher. The Virgin Gifts website didn’t have them available, but the main website of the skydeck had available times for that weekend.

Svar från Virgin Gifts
Bulelwa was really helpful, kind, and supportive!

Svar från Virgin Gifts
Excellent experience
Crew was very attentive in their roles
Superb snorkeling location

Svar från Virgin Gifts
This is the second time I tried purchasing a trip through Virgin Gifts, and when I went to book it the page just sat blank. Unusable product!
Second time I tried purchasing through Virgin Gifts and had the same issue and needed a refund both times.

Svar från Virgin Gifts
I was given a Virgin gift card and we had a great time at Chimney Rock winery this past January. It was a great experience.

Svar från Virgin Gifts
Once at the facility, I was unable to scan my QR code because it was book through a third party instead of the facility directly. I told the receptionist I booked through another website and she moved me to another computer found my booking and checked me in and there were no issues .

Svar från Virgin Gifts
I purchased a spa ticket through Virgin Experience that required a reservation. I initially had difficulty making an appointment. This was because the platform I used to book the appointment required us to make the appointment through Virgin Experience. Although I encountered a few technical issues, when I contacted the Virgin Experience team via email and asked for their help, they completed all the steps for me and communicated with me every step of the way. It is a reliable platform.

Svar från Virgin Gifts
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