I received a refund. It’s been a battle. 2 years. I urge any other customer who has further trouble with the company (feeling mislead by “boarding passes” that are not air flights) to quote t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I represent a company from Bucharest for airport shuttle. They sent us 10 transfers to provide from airport to Tulcea. They never paid US!!!!! I called all passengers because I had their whats ap... Se mer
Desaster! Finger weg als Mietwagenunternehmer. Inzwischen gibt es gar keinen Kontakt mehr und auch die Website sieht "geschlossen" aus. Es wurden mehrere Trips immer 1 Tag vorher gecanceled. Ich denke... Se mer
Företaget har svarat
We worked in close cooperation with Vipper. I would like to note that the concept of the company was extraordinary (the one we have not seen in France yet). All the members of the team were really... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
An intermodality tech company focused on extending the catchment area of airliners through interlining and codesharing.
Kontaktuppgifter
Herengracht 184, 1016BS, Amsterdam, Nederländerna
- +312 202 442 925
- info@vipper.com
- vipper.com
This company is a scam!!!
This company is a scam. They never pay their suppliers. They have been promising and promising. Never answer their emails, never answer their calls. Supplier website is down. Be aware and keep away.
14 juni 2022
Omdöme utan inbjudan
Svar från Vipper.com
Daniel MIcousek, thank you for your feedback.
I am very sorry to hear hear your experience with Vipper has not been a positive one. May I ask you to please reach out to finance@vipper.com with any remaining issues, our team would love to help.
Thank you and here is to a positive 2023!
Desaster
Desaster! Finger weg als Mietwagenunternehmer. Inzwischen gibt es gar keinen Kontakt mehr und auch die Website sieht "geschlossen" aus. Es wurden mehrere Trips immer 1 Tag vorher gecanceled. Ich denke mal der ganze Laden ist inzwischen abgesoffen - würde mich nicht wundern. Alles sehr sehr unseriös. Liest man von Kunden- als auch Transportunternhemerseite.
12 juni 2022
Omdöme utan inbjudan
Svar från Vipper.com
Reinhold Hoffmann, vielen Dank für Ihr Feedback.
Darf ich Sie bitten, bei ausstehenden Problemen eine E-Mail an cs@vipper.com zu senden?
Vielen Dank für Ihre Zeit.
SCAM
SCAM! This ""company"" produces the only cars with wings! IT IS NOT A FLIGHT even if everything lets you think like this. MOREOVER THE CAR DOESN'T EXIST AND OF COURSE NO REFUND WILL BE RECEIVED!
8 juni 2022
Omdöme utan inbjudan
Svar från Vipper.com
Dear Valentina,
We are sorry to see you were not well informed regarding your Vipper journey however, we indeed operate successfully ground transportation from airport to airport across Europe. If you are pending a refund or have any outstanding issues please contact us via cs@vipper.com and your case will be taken care of.
Regards,
The Vipper team
They claim car as airline
They claim car as airline, be careful. Also you will not find your car.
18 maj 2022
Omdöme utan inbjudan
Svar från Vipper.com
Dear Noldz,
We are sorry to see you were not well informed regarding your Vipper journey however, we indeed operate successfully ground transportation from airport to airport across Europe. If you are pending a refund or have any outstanding issues please contact us via cs@vipper.com and your case will be taken care of.
Regards,
The Vipper team
Great
Great! Everything according to plan. Will definitely book again.
27 april 2022
Omdöme utan inbjudan
Svar från Vipper.com
Thank you for the positive review. We hope to see you travel with Vipper.com again in the future. Happy Friday!
BUGIE E TRANSFER NON PAGATI
Ho lavorato come fornitore in Italia per un periodo e non è andata affatto bene. All'inizio promettevano agli autisti partner, accordi di lavoro sicuri e pagamenti regolari, in base anche ad un nostro listino prezzi. Inutile dire che la realtà è stata un'altra. Ho effettuato per loro 2 transfer nei periodi di luglio ed agosto 2021 senza mai però ricevere alcun pagamento. Ho sollecitato più volte al telefono e per email per avere le fatture pagate dei transfer ma alla fine non ho mai ricevuto i miei soldi. Molto disorganizzati e disonesti. Brutta esperienza!! Sconsigliato!!
25 april 2022
Omdöme utan inbjudan
Svar från Vipper.com
Good evening,
People and organisations have been heavily affected by COVID-19 for over two years and Vipper.com has been no exception to this. On behalf of the Vipper team, we would like to take this opportunity to acknowledge our errors and unforeseen delays & sincerely apologise for all the inconvenience this has caused.
Alongside COVID-19 the Vipper team have also been in a delayed investment round which caused for some delayed payments.
In order to ensure we restore your trust, we would appreciate if you could send any outstanding concerns to our dedicated email finance@vipper.com.
Again we apologise for any inconvenience we may have caused and hope to have you continue to work with us in the future as we strive to become a leading global, scheduled ground transportation distributor worldwide.
Unzuverlässiger Partner! keine Zusammenarbeit ratsam
Ich gebe die Bewertung als Personenbeförderer ab. Vipper hat die bestellte Tour, die von mir ausgeführt wurde, nicht bezahlt. Dieses Unternehmen ist in Wirklichkeit keins. Ich wurde für eine Lastminutfahrt gebucht, als der Kunde bereits im Flughafen stand und auf die Beförderung wartete. Er hat weder den erhofften Flug nach Leipzig bekommen noch ein Shuttle für die Fahrt, für die ich kurzfristig mit Preiszusage und Auftragsbestätigung beauftragt wurde. Auftrag erfüllt, Rechnung aber nicht bezahlt.
3 Wochen zuvor habe ich mich bezüglich einer Zusammenarbeit mit Igor und David getroffen. Es wurde nichts vereinbart und der Auftrag kam überraschend. In dem ersten Treffen fehlte die Ernsthaftigkeit und der Kooperationsvorschlag in Zahlen und Bedingungen, es wurde nichts angeboten. Ich gehe davon aus dass auf diese Weise mehrere Unternehmer um ihr Geld geprellt wurden.
22 april 2022
Omdöme utan inbjudan
Svar från Vipper.com
Good evening,
People and organisations have been heavily affected by COVID-19 for over two years and Vipper.com has been no exception to this. On behalf of the Vipper team, we would like to take this opportunity to acknowledge our errors and unforeseen delays & sincerely apologise for all the inconvenience this has caused.
Alongside COVID-19 the Vipper team have also been in a delayed investment round which caused for some delayed payments.
In order to ensure we restore your trust, we would appreciate if you could send any outstanding concerns to our dedicated email finance@vipper.com.
Again we apologise for any inconvenience we may have caused and hope to have you continue to work with us in the future as we strive to become a leading global, scheduled ground transportation distributor worldwide.
Financial Scam Company
For Transport company's that are offered to work with. Please be aware that this company will NOT pay out you money for your job done. They may give you one ride and pay for it in the beginning to lure you in. At this point we have even talked with them and sent letters, in return they replay that everything will be payed, but we haven't seen any payments for 6 months. (They can even come over and have as they call a little ''meeting'', in reality it is just a simple scam) Everything that they guarantee is just a lie. Please be careful!!!
6 april 2022
Omdöme utan inbjudan
Svar från Vipper.com
Good evening,
People and organisations have been heavily affected by COVID-19 for over two years and Vipper.com has been no exception to this. On behalf of the Vipper team, we would like to take this opportunity to acknowledge our errors and unforeseen delays & sincerely apologise for all the inconvenience this has caused.
Alongside COVID-19 the Vipper team have also been in a delayed investment round which caused for some delayed payments.
In order to ensure we restore your trust, we would appreciate if you could send any outstanding concerns to our dedicated email legal@vipper.com.
Again we apologise for any inconvenience we may have caused and hope to have you continue to work with us in the future as we strive to become a leading global, scheduled ground transportation distributor worldwide.
Wir sind ein Transfer unternehmen aus…
Wir sind ein Transfer unternehmen aus münchen.
Vipper.com hat uns im November 2021 mit einem Auftrag engagiert. In Höhe von 450€ und bis heute wurde die Rechnung nicht beglichen.
Aufpassen bevor ihr mit denen zusammen arbeitet.
22 februari 2022
Omdöme utan inbjudan
Svar från Vipper.com
Good evening,
People and organisations have been heavily affected by COVID-19 for over two years and Vipper.com has been no exception to this. On behalf of the Vipper team, we would like to take this opportunity to acknowledge our errors and unforeseen delays & sincerely apologise for all the inconvenience this has caused.
Alongside COVID-19 the Vipper team have also been in a delayed investment round which caused for some delayed payments.
In order to ensure we restore your trust, we would appreciate if you could send any outstanding concerns to our dedicated email finance@vipper.com.
Again we apologise for any inconvenience we may have caused and hope to have you continue to work with us in the future as we strive to become a leading global, scheduled ground transportation distributor worldwide.
Vipper .... the reality.
I was a supplier of this guys for few months and I would like to share my experience.
First of all, the staff is very friendly and they are very nice over the phone specially 2 gentlemen, the first is called David, the second one is Igor.
Now this company offer you flight tickets between airports and send you a car to do the job, you will be there on time for your connection flight as they book the car on time and you will not miss your connection flight.
The main reason why they offer this type of non existence flight lines is to get transferred to other airport where flight do exist to your destination.
Now as a customer you may like that but some others prefer a plane to take them from Airport A to Airport B.
As far as I have seen, the flight tickets are way cheaper than booking a car so the company are subsidising the driver to cover the extra cost.
Now as mentioned above, I was a chauffeur supplier for this company and as it’s a very new established company you find it very easy to communicate with them when you have any questions, except questions about getting paid.
Oh yes you read that correct “Getting paid” now to be fair we got paid for every job we have done but this has happened after multiple emails and phone calls and other legal communication and social media pressure.
We have finally decided to not work for this company anymore until they start paying people on time.
My conclusion is: As a customer you may find this very cheap and convenient, but you may feel miss sold at the same time.
As a driver or a supplier, I highly warn you not to do much work for them and put your self in a lot of depts as you have to wait long to get paid.
Advice: Paying your drivers on time will keep you going as at some point, you will not find any one to take your clients form any airport in Europe.
29 december 2021
Omdöme utan inbjudan
Svar från Vipper.com
Mehdi, thank you for the feedback, it is much appreciated.
At Vipper we strive to provide our passengers and partners with the best experience. We would really appreciate it if you could reach out to our team mobility@vipper.com in order to ensure any unanswered questions are taken care of for you.
We look forward to hopefully working with you again in the future and here's to a positive 2023!
SCAM.. they sell shuttles as flights and you notice it until you try the check in.
I booked a FLIGHT for my family (3 members) and IT IS NOT A FLIGHT. Everywhere it says "flight number" but such flight doesn't exist. So I have paid 150 (each) for a 1.5 hours shuttle. I could have driven myself if I knew that!! I can't use any other word... this is a SCAM.
3 september 2021
Omdöme utan inbjudan
Svar från Vipper.com
Good afternoon Juan,
We are very sorry to hear your upset regarding your recent booking for you and your family. Our team always strives to provide a top quality Vipper experience. We are sorry to hear your agent misinformed you regarding our services. Vipper operates ground transportation from airport to airport which is transparent and clear via vipper.com. We would strongly advice you to contact your agent in order to ensure you are looked after as soon as possible.
We hope to have you as a Vipper passenger in the future and if you have anymore questions please feel free to contact us at cs@vipper.com.
Perfect traject
The driver was really nice with me, he explained everything and was on time. Everything was perfect.
30 november 2020
Svar från Vipper.com
Felipeignacio Riostapia, thank you for the positive review you sent our way.
Have a great day!
Amazing Service! Would 10/10 recommend.
Very impressed with my driver and the service! Very professional and safe.
9 november 2020
Svar från Vipper.com
Kirsten, thank you for the positive review you sent our way.
Have a great day!
Driver was too late at the pick-up…
Driver was too late at the pick-up point + it was hard to see where the exact point was.
Plus: and very much not OK: Driver was not wearing his mask during the trip!!
7 oktober 2020
Omdöme utan inbjudan
Svar från Vipper.com
Dear TVB, thank you for your feedback.
We are sorry to hear you felt your pickup was at a delay, our customer service work 24/7 in order to provide a top quality Vipper experience however, unique situations can occur. We are currently in a test phase and are constantly improving our services therefore, your feedback is very valuable to us.
Regarding the use of a face mask, please be aware that all drivers and passengers are urgently advised to wear a mask while completing their journey however, regulations depend on each set of government guidelines.
We hope to have you as a Vipper passenger in the future and if you have anymore questions please feel free to contact us at cs@vipper.com.
Svar från Vipper.com
Romans Filozofovics, thank you for the positive review you sent our way.
Have a great day!
Although it was not a flight
Although it was not a flight, but a van, I travelled From Amsterdam to Brussel without any trouble.
28 september 2020
Omdöme utan inbjudan
Svar från Vipper.com
Jeroen, thank you for the positive review you sent our way.
Have a great day!
Komplett für die Tonne!
22 september 2020
Omdöme utan inbjudan
Svar från Vipper.com
Lieber Jasper, Vielen Dank für Ihr Feedback.
Es tut uns sehr leid, dass Sie mit Ihrer Vipper-Erfahrung nicht zufrieden waren. Bitte wenden Sie sich per E-Mail an cs@vipper.com oder per Telefon, um dieses Problem weiter zu diskutieren. Beste Grüße
NO INFORMATION THAT YOU ARE NOT A FLY
21 september 2020
Omdöme utan inbjudan
Svar från Vipper.com
Dear Isabelle, thank you for your feedback.
We are sorry to see you were not well informed regarding your Vipper journey however, as we are currently in a testing period this information should have been clearly highlighted to you by your chosen travel agent. We hope to have you as a Vipper passenger in the future and if you have anymore questions please feel free to contact us at cs@vipper.com.
my business trip
my business trip
all going in a great way
thanks for all
eugene
20 augusti 2020
Omdöme utan inbjudan
Svar från Vipper.com
Eugene, thank you for the positive review you sent our way.
Have a great day!
Contacts with vipper staff are pleasant…
Contacts with vipper staff are pleasant and professional; payments are correct but rather late. On-line allocation of new trips is not working for me, but this should improve once the site is in production, where it currently still is in test.
3 augusti 2020
Omdöme utan inbjudan
Svar från Vipper.com
Dear Roger, thank you for your feedback.
Despite the fact we are still in a testing period we constantly try to keep our partners satisfied. Please note you can also contact us at cs@vipper.com and we will try our best to offer you a solution.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.