I like getting the facts. I don’t care for none factual information and it surprises me when the health agent gives incorrect information. But I do understand that it is still in the beta phase. I do... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been on the Viome program for about six months. Just had my yearly physical exam and all of my lab results are awesome. It's some feat at 73 years old. I attribute these great results to Viome... Se mer
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The worst all around, stick to everlywell. Customer support = terrible Conflicting information and false reports via AI. No clear levels of what is right or wrong based in n a study or accept... Se mer
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I would like a detailed explanation of the test results. Not a 6th grade, dumbed down explanation. I do understand why it is put into layman’s terms however a detailed description should also be pro... Se mer
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Företagsinformation
Skrivet av företaget
Bring your body and your gut microbiome back into balance. Viome analyzes your biology to deliver health insights, personalized food recommendations, and precision supplements, formulated just for you. Join over 300,000 people taking control of their health with Viome.
Viome
Skrivet av företaget
- Health insights, personalized food recommendations, and precision supplements, formulated just for you.
- Viome’s singular mission is to “make illness optional.” Viome has built an AI-driven platform that analyzes the interaction between food, our microbiome, and our human cells in order to develop precision nutrition to prevent and reverse chronic diseases.
Kontaktuppgifter
10800 NE 8th St, 98004, Bellevue, USA
- (855) 958-4663
- viome.com
3,5
Medel
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have chosen this company because my…
I have chosen this company because my friend recently got her test and is feeling so much better in only four days. I am not great at technology so my purchase was pretty much user-friendly, but I got a little bit confused about the password business because I have never used the method that Viome company works with. .
8 juli 2026
Svar från Viome
Thank you for sharing your experience! We're glad to hear that you found the purchasing process to be user-friendly overall.
We also appreciate your feedback about the "password business." We'd love to better understand what you meant so we can improve the experience for future customers. A member of our support team will be reaching out within the next 24 hours to learn more about the issue you encountered and see how we can help.
Thank you again for your feedback, and we wish you all the best on your wellness journey!
Still havent received and no tracking…
Still havent received and no tracking number. When you buy 2 of them and spend over $600 you think you would at least get an order update and tracking number.
6 juli 2026
Svar från Viome
We understand how unsettling it is to spend over $600 on two kits and feel left in the dark without an order update, Todd. Please be assured that order confirmations are always sent immediately after placing an order, and tracking information is automatically made available within that confirmation email once shipment occurs. To ensure we locate your details and resolve this for you quickly, our team will be reaching out directly, or you can contact us anytime by phone at 1-855-958-4663 or by email at support@viome.com.
ordering tests online
When I order tests online, I am used to seeing sample test results, so that you know what kind of information will be provided. I did not purchase the comprehensive test because of that. I did purchase the gut test based on customer reviews
7 juli 2026
Svar från Viome
We understand how crucial it is to know exactly what kind of insights you will receive before investing in your health, Marty, and we will send this feedback directly to our team because we agree that sample reports are important for making informed decisions. We want to ensure you have all the clarity you need for your wellness journey, so if you would like us to share example data from the comprehensive test or help you with your current gut test, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.
I order the test kit
I order the test kit. It has been more than 3 days and no contact or advise that when kit will be delivered. What should I do..etc
6 juli 2026
Svar från Viome
We completely understand how unsettling it is to wait for updates on your order without any delivery timeline, Rajesh, and we want to help put your mind at ease. Our customer care team will be reaching out to you directly to provide your shipment tracking information and assist you with the next steps. In the meantime, please feel free to reach us by phone at 1-855-958-4663 or by email at support@viome.com so we can look up your order details immediately.
Ordering test kit is good, shipping is not.
Ordering the products seems to go well. So far it seems that shipping on the testing kit is taking some time…so even with paying for a faster shipping method it still may take a while to get sent. However, allowing for interference from the holiday weekend, I suppose a delay should be expected. My order was placed July 2nd and has been delivered today, July 7.
5 juli 2026
Svar från Viome
We understand how frustrating it is to experience a delay in receiving your testing kit, especially after paying for an expedited shipping method. We checked your reference number and found that the delay occurred because your order was placed the day before the holiday and the surrounding weekend, when transit shipments were limited, though your order should have been delivered by now. If you still have not received it or need further tracking assistance, please reach out to us by phone at 1-855-958-4663 or by email at support@viome.com so we can look into it immediately.
The supplements I get come to soon
The supplements I get come to soon. I'm always needing to adjust . This should not constantly be happening.
6 juli 2026
Svar från Viome
Thank you for sharing your feedback. We understand how frustrating it can be when your supplement shipments arrive earlier than expected and require frequent adjustments. We appreciate you bringing this to our attention, and we’d like the opportunity to help resolve this.
A member of our support team will be reaching out within 24 hours to review your concerns and work with you to find a solution. Thank you for your patience, and we look forward to making this right.
Easy to order
6 juli 2026
Svar från Viome
Thank you for your review! We're glad to hear you found the ordering process easy. We appreciate your support and look forward to continuing to be part of your wellness journey.
Svar från Viome
We are so excited to hear how easy it was for you to navigate our options and that you found all of our products beautifully and clearly described, Maggie! We love making the start of your wellness journey as seamless as possible. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Twice my doctor took blood sample and…
Twice my doctor took blood sample and we sent it back in and you returned it and give no explanation... very inconvenient to continue to fast and get blood drawn for this with Zero explanation
21 maj 2026
Svar från Viome
We understand how highly inconvenient and stressful it has been for you to go through the fasting and blood draw process twice only to have the samples returned without any explanation, Chris. Our team is going to investigate exactly what occurred with your shipments, and we will check on this and reach out shortly once we figure out how we can best help you resolve this situation. In the meantime, you are welcome to reach us directly by phone at 1-855-958-4663 or by email at support@viome.com if you have any immediate questions.
A month later and still no results??
8 juni 2026
Svar från Viome
We completely understand how frustrating and difficult it is to wait a full month for your results without any updates, Karen. We hear your concerns clearly, and our team will be reaching out to you directly with additional details regarding the status of your samples as quickly as possible. Please know that we are committed to looking into this for you, and you can also reach us at any time by phone at 1-855-958-4663 or by email at support@viome.com.
Don't waste your money
I very rarely write reviews but this company is such a scam I felt I had to. I wish I had read the reviews prior to signing up for gut intelligence testing and flushing my money down the toilet.
The gut intelligence test is marketed as a personalized test based on the results of your stool test but the results I received are generic and based on the questionnaire NOT the samples submitted . This company is a scam and a waste of money. I'm very disappointed.
3 juli 2026
Omdöme utan inbjudan
Svar från Viome
Thank you for sharing your feedback, Gemma. We’re sorry to hear your experience didn’t meet your expectations.
Our Gut Intelligence test combines stool sample data with your questionnaire to generate personalized insights. The questionnaire adds important context like diet and symptoms, while the stool sample reflects gut microbiome activity.
We’d really like the chance to review your report and help clarify your results in more detail. Since we don't have your contact information or reference number here, please contact our support team at support@viome.com or call 1-855-958-4663 (Mon–Fri, 6 AM–6 PM PST).
We appreciate your feedback and are here to help.
Very easy to order
Very easy to order. Looking forward to receiving my kit been suffering a long time thank you.
2 juli 2026
Svar från Viome
We are so happy that ordering was incredibly easy for you, Carol, and we are truly excited to get your kit delivered so you can take this meaningful next step! We know how long you have been waiting for answers, and we are deeply committed to supporting you on your path to feeling better. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Svar från Viome
We are absolutely thrilled that your purchase went smoothly, and we share your excitement as you look forward to receiving your results, Paul! We are honored to support you on this journey toward better health. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Very easy to purchase
Very easy to purchase. Learn so much from the summit. Thank you.
Interesting I had to pay $399. One Fourth of July sale was a couple days later for $299.
Felt a little ripped off
30 juni 2026
Svar från Viome
Hi Caroline! We're so glad you found the purchase process easy and gained valuable insights from the summit. Thank you for your kind words.
I did my third test
I did my third test and, even though I don't really dive deep into the scores, I do try to improve my worst scores. The food lists are much better now. I can make lists of foods I actually eat! I have to admit, just avoiding my Avoid foods and trying to include lots of my Superfoods is all I do. So, I'm not strict about following the whole program but I know I'm still feeling better and am at least educated about how my body reacts to foods, and it's made a difference.
25 juni 2026
Omdöme utan inbjudan
Svar från Viome
We are so happy to hear that you're finding our food lists helpful and that you're experiencing such positive changes by incorporating your Superfoods and avoiding others! It's great that you're feeling better and gaining a deeper understanding of how your body responds to different foods. We're thrilled to be a part of your wellness journey.
The website was pretty easy to…
The website was pretty easy to navigate. There is a lot of information but it was easy to understand.
29 juni 2026
Svar från Viome
We are absolutely thrilled that you found our website easy to navigate and the information simple to understand, Jacqueline! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Order
I ordered it, and then an ad on facebook offered 100$ off. So with my discount it could have been 150$ off rather than just the $50
29 juni 2026
Svar från Viome
We understand how frustrating it is to miss out on a better promotion right after ordering, Susan, but our system does not allow discount codes to be stacked or combined. You can reach us by phone at 1-855-958-4663 or by email at support@viome.com so we can look into your order and see how we can best support you.
I was able to complete the order while…
I was able to complete the order while on a road trip, so that is how well the site worked!
26 juni 2026
Svar från Viome
We are so glad our site worked well for you, even on a road trip, Raymond! Thank you for sharing your positive experience.
The site is easy to navigate and…
The site is easy to navigate and ordering the kit was also easy.
26 juni 2026
Svar från Viome
We are absolutely thrilled that you found our website so easy to navigate and that ordering your kit was a seamless experience! We are so excited to have you with us on this health journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Placing the actual order was very…
Placing the actual order was very simple. I had to research further on Google to find what samples were taken and what was tested. More clarification on what and how samples are taken should be readily accessible on the test description
25 juni 2026
Svar från Viome
We understand your worries regarding the clarity of our testing process, but please note that detailed information about what samples are taken and what we test is present on our website and included within the test kit itself. We want to ensure you have a seamless experience, so if you need any further clarification or help finding these resources, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.