They arrived very quickly with excellent customer service. The packaging was great, with all items individually wrapped and in glass jars. The sardines tasted amazing in extra virgin olive oil. I woul... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
great products, even better prices and arrived promptly. Saw the company recommended by Phoebe Liebling who I trust as a nutritionist and so far everything all the products have been fantastic.
First time purchased a bag of sandwich bread and three bags of organic brown bread and we love it so much because it’s a good quality product and most important thing no nasty ingredients that are har... Se mer
I’m really disappointed with the amount missing from the hummus jar. I received the package today and the jar was still sealed, but it looks like there is around a 20g shortfall. This is not what I ex... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Vilgain: Your healthy food & sports supplement revolution! We offer premium quality at fair prices, using only natural ingredients. No artificial additives, just clean, effective products packed with nutrients. Every Vilgain product is tested & certified.
Kontaktuppgifter
182-184 High Street North, E6 2JA, London, Storbritannien
- +442037690574
- support@vilgain.co.uk
- vilgain.co.uk
4,5
Utmärkt
460 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Villain have great products and the…
Villain have great products and the ordering process is very easy and delivery prompt!
18 mars 2026
Lovely products and good delivery.
6 april 2026
Excellent quality organic products at…
Excellent quality organic products at fair prices.
16 mars 2026
Quick delivery and great product
Quick delivery and great product. No nonsense packaging and the sardines were delicious!
5 april 2026
Great service and regular offers.
4 april 2026
Good stuff
Very good protein. I consume a lot isolate vanilla and it's amazing. Natural sweetness, no farting, no bloating amazing value. The delivery is always quick 1-3 days tops sometimes just a day. All the best
2 april 2026
Omdöme utan inbjudan
Amazing products
Great variety of whole food products, all good quality. I buy regularly.
17 april 2026
Omdöme utan inbjudan
Good quality beef, no preservatives!
The beef was good quality with no preservatives. Exactly what I was looking for.
However it is still an expensive snack. So going to be a once in a while treat for me. Not a regular buy.
2 april 2026
First time purchased a bag of sandwich…
First time purchased a bag of sandwich bread and three bags of organic brown bread and we love it so much because it’s a good quality product and most important thing no nasty ingredients that are harm to our health. Thank you for speedy delivery service.
31 mars 2026
The product I ordered was exactly as…
The product I ordered was exactly as advertised, came well packaged and on time. Would order again!!!
26 mars 2026
The sardines is really good quality
The sardines is really good quality. You can tell it it without a doubts.
31 mars 2026
They don't know what they are doing yet!
31 mars 2026
Svar från Vilgain
Hello, Andrew
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration.
After reviewing your case, we can confirm that the package was delivered in proper condition. As there seemed to be some confusion regarding the contents of your order, we have sent you a summary of your purchase via email and asked for further clarification so we can better understand the situation.
We are already in contact with you and will be happy to resolve everything together as quickly as possible.
Thank you for your cooperation.
Best regards,
Michal – Team Vilgain
Quality product.
Quality product, thank you. Quick delivery. Sadly one item in the delivery had been broken in transit - a quick email to the contact address was dealt with in good time.
31 mars 2026
One star DPD, five stars Vilgain
DPD made the delivery and two of the jars, out of three, with mackerel, were broken. Smashed.
Oil and glass all over.
I contacted Vilgain and they offered a refund, following investigation.
I am writing this review before that refund being paid, as it happened today.
Their mackerel, the last jar left in my parcel, is out of this world.
Not very salty, not vey oily, and very tasty.
My wife had a taste of it and would not let me touch it after taht, claiming it all for her.
I will have to order again.
Just hope DPD will do better next time.
13 april 2026
Omdöme utan inbjudan
Svar från Vilgain
Hello,
thank you very much for your feedback, and we’re really sorry about the issue with the delivery. Broken jars during transport are definitely not the standard we aim for, and we are currently addressing this with the carrier to prevent similar situations in the future.
We’re very happy to hear that you enjoyed the mackerel – and that your wife loved it so much 😊 That’s the best feedback we could ask for!
We hope your next order arrives in perfect condition.
Thank you for your understanding, and we look forward to your next order!
Kind regards,
Michaela - team Vilgain
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