We had substantial renovations done including extra bedrooms and bathrooms. As a result we needed a new ECO rating for our terrace. Vibrant were easy to schedule with an online booking portal and plen... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The assessor arrived on time and went around the house doing his job thoroughly. I wish he had been a bit more communicative and discussed things, as in the follow up discussion over the phone I was... Se mer
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Superbly efficient, polite man came to do the rating. I hardly knew he was here!!! He was respectful of our house, taking the time to explain first what he needed to do, then when he had finished he e... Se mer
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An appointment was quick & easy to set up & available in the immediate future. I was told in advance what would happen & what paperwork might be needed. The rep was punctual, polite, efficientt, clean... Se mer
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Företagsinformation
- Fastighetsunderhåll
- Inspektion av kommersiella fastigheter
- Fastighetsadministratör
- Fastighetsförvaltning
Skrivet av företaget
Whether you are a property owner, estate agent, landlord, lender, council or corporate entity, our property services can be tailored to meet your customers needs now and for the future. As the UK’s leading property services company, it’s our job to make sure your customers property is fully compliant, giving you peace of mind and the rewards of a positive property portfolio. Established in 2008 to carry out EPCs, our services expanded from 2015 to include all residential property services (gas safe, electrical, inventories, legionella risk assessments, fire risk assessments). We are the leading supplier of EPCs to the residential sector, carrying out over 100,000 per annum.
Convenient Property Service
Skrivet av företaget
- Located 15 miles from every UK postcode
- Our team of Assessors are located within 15 miles of every UK postcode, demonstrating local knowledge and shared experience to ensure you receive the best possible service.
Kontaktuppgifter
Vibrant Energy Matters Ltd 2 Foxes Lane, Oakdale Business Park, Blackwood Gwent , NP12 4AB, Storbritannien
- 01495 234 300
- contact@vem.co.uk
- vibrantenergymatters.co.uk
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Vibrant Energy Matters
Hi Anna,
Thank you for your fantastic review and feedback.
We are really pleased you took the time out to leave us a review and hope to service you again soon.
Kind Regards
Vibrant
Checkout Report Significant Errors
Vibrant conducted a checkout review of a rented property I manage. The review missed significant damage to the property, including broken window, holes in the carpet and un approved painting. The reports quality was very poor and clearly not reviewed against the state of the property in the check-in report.
19 februari 2026
Omdöme utan inbjudan
Svar från Vibrant Energy Matters
Hi,
Thank you so much for taking the time to leave a review on Trustpilot — we truly appreciate your feedback.
We're really sorry to hear that your experience didn’t meet expectations. This isn't the level of service we strive to deliver, and we’d welcome the opportunity to put things right.
Please feel free to contact our team at customerservices@vem.co.uk, so we can look into this further and work towards a resolution.
Kind regards
Andrea
The Vibrant representative was very…
The Vibrant representative was very knowledgeable and efficient at producing the survey. He was very helpful and explained to me what it was all about and the results for my property.
13 maj 2026
Svar från Vibrant Energy Matters
Hi Andy,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi Tony,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi Caroline,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Professional and thoughtful throughout!
From start to finish VEM and Jonathan Gibbons (the actual assessor) were professional and thorough. It has been a pleasure to use your services once again. Thanks you!
14 maj 2026
Svar från Vibrant Energy Matters
Hi,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
We will certainly pass the feedback onto Jonathan.
Kind Regards
Vibrant
Great
The lady who came to do our report was amazing didnt feel like having a stranger in our home. She was very knowledgeable and answer any questions we had would highly recommend your company
12 maj 2026
Svar från Vibrant Energy Matters
Hi Kate,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi,
Thank you so much for your fantastic review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
On time ,very quick process
7 maj 2026
Svar från Vibrant Energy Matters
Hi Susan,
Thank you so much for your fantastic review.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Excellent service
Excellent communication, appointment made swiftly and report received within two days. Really good performance all round
21 april 2026
Svar från Vibrant Energy Matters
Hi Sally,
Thank you so much for your fantastic review.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Communication was clear and the…
Communication was clear and the assessor turned up when he said he would and completed the assessment efficiently and professionally.
28 april 2026
Svar från Vibrant Energy Matters
Hi,
Thank you so much for your fantastic review.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi Ange,
Thank you so much for your fantastic review.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi,
Thank you so much for your fantastic review and feedback.
We hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi,
Thank you so much for your fantastic review and feedback.
We hope to service you again soon.
Kind Regards
Vibrant
Engineer was on time and very…
Engineer was on time and very Efficient. Looked at all he had to and said we were okay and had no problems
8 maj 2026
Svar från Vibrant Energy Matters
Hi Val,
Thank you so much for your fantastic review and feedback.
We hope to service you again soon.
Kind Regards
Vibrant
never heard of these people
never heard of these people, but I got a request to write a review. how bizzarre is that?
10 september 2025
Svar från Vibrant Energy Matters
Hi Simon,
Apologies if you have been sent the review in error.
Thank you for letting us know.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi Christine,
Thank you for your fantastic review and feedback.
We really appreciate you taking the time out to provide us feedback and hope to service you again soon.
Kind Regards
Vibrant
The surveyer was polite
The surveyer was polite, efficient,and helpful. Comunication was very good.
I would have liked some feed back to understand the out come of the report.
28 april 2026
Svar från Vibrant Energy Matters
Hi,
Thank you so much for your great review and feedback.
If you would like to discuss your report in more detail, please email our customer service team at CustomerServices@vem.co.uk and one of the team will be in touch to discuss with you.
Kind Regards
Vibrant
Cannot for love or money get in touch…
Cannot for love or money get in touch with these people tried everything.Im trying to cancel an appointment as im not selling my house anymore so I guess I’ll have no choice as to let u waste ur time on visiting my home! Bad service!
4 maj 2026
Omdöme utan inbjudan
Svar från Vibrant Energy Matters
Hi Fiona,
Thank you so much for taking the time to leave a review on Trustpilot — we truly appreciate your feedback.
We're really sorry to hear that your experience didn’t meet expectations. This isn't the level of service we strive to deliver, and we’d welcome the opportunity to put things right.
Please feel free to contact our team at customerservices@vem.co.uk, so we can look into this further and work towards a resolution.
Kind regards,
Vibrant
After having a booking changed
After having a booking changed, we were at home but whilst having a door bell that worked at 5.30 pm, we had to spend another afternoon, also the porch door was unlocked and TV on where we were. The engineer was extremely pleasant and informative and handled his role professionally. Thank you for the assurance.
29 april 2026
Svar från Vibrant Energy Matters
Hi Anthony,
Thank you so much for your great review and feedback.
We hope to service you again soon.
Kind Regards
Vibrant
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