We had substantial renovations done including extra bedrooms and bathrooms. As a result we needed a new ECO rating for our terrace. Vibrant were easy to schedule with an online booking portal and plen... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Superbly efficient, polite man came to do the rating. I hardly knew he was here!!! He was respectful of our house, taking the time to explain first what he needed to do, then when he had finished he e... Se mer
Företaget har svarat
The assessor arrived on time and went around the house doing his job thoroughly. I wish he had been a bit more communicative and discussed things, as in the follow up discussion over the phone I was... Se mer
Företaget har svarat
Truth be said its something that can be done without an actual visit based on my experience. I am probably wrong (as per usual) so given 4 stars.
Företagsinformation
- Fastighetsunderhåll
- Inspektion av kommersiella fastigheter
- Fastighetsadministratör
- Fastighetsförvaltning
Skrivet av företaget
Whether you are a property owner, estate agent, landlord, lender, council or corporate entity, our property services can be tailored to meet your customers needs now and for the future. As the UK’s leading property services company, it’s our job to make sure your customers property is fully compliant, giving you peace of mind and the rewards of a positive property portfolio. Established in 2008 to carry out EPCs, our services expanded from 2015 to include all residential property services (gas safe, electrical, inventories, legionella risk assessments, fire risk assessments). We are the leading supplier of EPCs to the residential sector, carrying out over 100,000 per annum.
Convenient Property Service
Skrivet av företaget
- Located 15 miles from every UK postcode
- Our team of Assessors are located within 15 miles of every UK postcode, demonstrating local knowledge and shared experience to ensure you receive the best possible service.
Kontaktuppgifter
Vibrant Energy Matters Ltd 2 Foxes Lane, Oakdale Business Park, Blackwood Gwent , NP12 4AB, Storbritannien
- 01495 234 300
- contact@vem.co.uk
- vibrantenergymatters.co.uk
4,5
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly Efficient
Appointment
made very quickly and was fully informed of progress with reminder texts. Paul the man who came on time was super efficient, polite and friendly, and our report was sent to us on the same day, many thanks
24 juli 2026
Svar från Vibrant Energy Matters
Hi Mrs King,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Quick and efficient service
Telephoned when he was on his way, very pleasant inspector, quick and efficient inspection
25 juli 2026
Svar från Vibrant Energy Matters
Hi David,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Punctual and thorough
The assessor arrived on time and went around the house doing his job thoroughly. I wish he had been a bit more communicative and discussed things, as in the follow up discussion over the phone I was a bit confused about several things. One I forgot to ask about was how after increasing the kitchen size by 8 sq m , the house area was now smaller than in the last EPC!!
23 juli 2026
Omdöme utan inbjudan
Svar från Vibrant Energy Matters
Hi Anielka,
Thank you so much for your review and feedback.
If you can please email any questions into CustomerServices@vem.co.uk we will be happy to help.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
The guy that came to do my energy check…
The guy that came to do my energy check was friendly and polite. It didn’t take him long to do either.
23 juli 2026
Svar från Vibrant Energy Matters
Hi Katie,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
EPC -Home
Arrived within allocated timeslot, dealt with survey efficiently and EPC promptly submitted and uploaded to gov.uk epc portal.
8 juli 2026
Svar från Vibrant Energy Matters
Hi Paul,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Pleasant did what was needed as quickly…
Pleasant did what was needed as quickly as possible. Friendly and confident.
22 juli 2026
Svar från Vibrant Energy Matters
Hi Mrs Davies,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
The landlord asked you do it
21 juli 2026
Svar från Vibrant Energy Matters
Hi Lesley,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Manjinder Kooner the Adviser was very…
Manjinder Kooner the Adviser was very helpful and is advise as saved me money and put my mind at rest on certain issues that I had
Great guy many thanks
21 juli 2026
Omdöme utan inbjudan
Svar från Vibrant Energy Matters
Hi Julian,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Good experience
Polite explained everything that he was doing and was quick and efficient
16 juli 2026
Svar från Vibrant Energy Matters
Hi Lynda,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
EPC survey
The gentleman who came to survey the house was very professional and arrived on time. He phoned in the morning to give a 15min time window, which helped me plan my day.
Offered me some good advice too going forward to save money on energy bills.
18 juli 2026
Svar från Vibrant Energy Matters
Hi Mr Mootien,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Svar från Vibrant Energy Matters
Hi Dawid,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Good communication
Good communication, flexibility of booking date/time and helpful customer service of Vibrant.
13 juli 2026
Svar från Vibrant Energy Matters
Hi Mz Alanie,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
Great help and advice.
Mani Kooner was extremely helpful. He responded quickly and fully. His answers were clear and comprehensive. All in all a great service. Truly enlightening.
16 juli 2026
Omdöme utan inbjudan
Svar från Vibrant Energy Matters
Hi Mike,
Thank you for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind Regards
Vibrant
A smooth experience
An appointment was quick & easy to set up & available in the immediate future. I was told in advance what would happen & what paperwork might be needed. The rep was punctual, polite, efficientt, clean & tidy. The whole process went very smoothly. My only grouch is the number of automatic messages I received - far too many! Deduct half a star for this
10 juli 2026
Svar från Vibrant Energy Matters
Hi Jill,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
We will certainly give your feedback in regards to the automatic messages. We apologise for any inconvenience caused.
Kind regards
Vibrant
The service was fantastic
The service, communication and helpful staff were second to none. I would highly recommend this company. Alan who completed the inspection was friendly and kept me updated on the time of his visit.
14 juli 2026
Svar från Vibrant Energy Matters
Hi Alison,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind regards
Vibrant
An excellent service.
14 juli 2026
Svar från Vibrant Energy Matters
Hi,
Thank you so much for your excellent review and feedback.
We really appreciate it and hope to service you again soon.
Kind regards
Vibrant
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.