Banner for Vibram

Vibram Omdömen 

1 547
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Vibram makes excellent quality shoes. The Five Finger shoes actually benefit the health of your feet. The website is easy to navigate, and they have sales regularly :) I have owned MANY pairs of... Se mer

Betygsatt 1 av 5 stjärnor

Habe diesen Artikel zurückgesendet aber nur einen Teil davon (78,00 €) erstattet bekommen: Spidrwalk Farbe: Braun / Schwarz Größe: 41 Artikelnummer: 840213261108 Menge: 1 150,00 € R... Se mer

Betygsatt 5 av 5 stjärnor

So… I’ve been a vibram consumer for many decades, and a used of five fingers since their creation. At first I would wear them till my toes wore through. Now I have a variety (vibram variety:hey that’s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Aloha, firstly customer service is refreshing during these times. To know you are going to be taken care of is appreciated. I long time wearer of Vibram 5Fingers. I absolutely trust my feet to 5Fing... Se mer

Företaget har svarat

Företagsinformation

  1. Skobutik

Skrivet av företaget

Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(1 547)

1 410 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Spiderwalk Terrible shoes

Terrible shoes. Would rate them lower if possible. I got the Spiderwalks and what a disappointment. They are supposed to be for the water which I used for the beach several times. Sand and silt gets in and rubs blisters on your feet. I really wanted them to work but they are worthless.

13 juli 2026
Logotyp för Vibram

Svar från Vibram

We're truly sorry to hear about your disappointing experience with the Spiderwalks. We understand how uncomfortable and inconvenient it must have been to deal with sand and silt causing blisters. Your feedback is very important to us as we continuously strive to improve our products.

Betygsatt 2 av 5 stjärnor

Sizing seems to have changed.

The website is fine. I have had 3 pair of five-fingers in size 45 for many years.. The pair of 45s I just bought is too small.

24 augusti 2026
Logotyp för Vibram

Svar från Vibram

We appreciate you sharing your experience with the sizing of your recent purchase. We understand it's frustrating when a familiar size no longer fits as expected. Please reach out to US Customer Service should you need assistance with a size exchange. You can start your exchange/return here: https://vibprod.returnscenter.com/

Betygsatt 5 av 5 stjärnor

No worries when ordering from you guys

No worries when ordering from you guys! The fit is impeccable and delivery was 5 days. Can’t beat that from the comfort of my living room. Thank you!

24 augusti 2026
Logotyp för Vibram

Svar från Vibram

We're so happy to hear that you had such a positive experience with your order! It's wonderful to know that the fit was impeccable and that your delivery arrived quickly.

Betygsatt 2 av 5 stjärnor

Les nouvelles chaussures five fingers…

Les nouvelles chaussures five fingers que j’ai achetées sont soit trop courtes, soit trop larges, aucune des 2 pointures 38 ni 39 ne me vont. Je suis gênée à la commissures des orteils dans les 2 modèles, surtout le 38.
Et pour les renvoyer l’adresse étant en Italie les frais de port sont élevées pour le retour.
Donc je ne sais pas si je recommanderai de nouveau des five fingers…

24 augusti 2026
Logotyp för Vibram

Svar från Vibram

Thank you for your feedback. We're sorry to hear that neither size provided the right fit for you. As every foot shape is unique, comfort and fit can vary from person to person. We also understand your concerns regarding return shipping costs. Your feedback is valuable and helps us continue improving both our products and customer experience.

Betygsatt 3 av 5 stjärnor

Du bon et du mauvais

Tout s’est bien passé je suis satisfait de ma commande,le petit bémol reste le retour qui est à notre charge.

21 augusti 2026
Logotyp för Vibram

Svar från Vibram

Thank you for your review.
We are sorry to hear about your experience. We are unable to find any open tickets associated with the order number or email address used for this review. If you have not already done so, we kindly recommend contacting our Customer Service team through our Help Center and providing your order details so that we can investigate the status of your return and refund.

Betygsatt 1 av 5 stjärnor

Die schlimmste Erfahrung meines Lebens

Die schlimmste Erfahrung meines Lebens. Ein Monat ist vergangen, aber mein Paket wurde nicht zugestellt. Zuerst schrieben sie, dass die Adresse nicht korrekt war. Und dann haben sie überhaupt aufgehört, mir zu antworten. Ich schrieb a die Bank, um mein Geld zurückzugeben, da es dem Unternehmen egal ist, dass ich weder das Paket noch mein Geld erhalten habe. Wenn Sie bereit sind, Ihr Geld zu spenden, können Sie bestellen

A month later, my parcel was delivered. The problem was in the bad transport service, sent again with UPS and there were no problems, everything was on time and clear. I recommend

24 augusti 2026
Omdöme utan inbjudan
Logotyp för Vibram

Svar från Vibram

We are sorry to hear about your experience.
Please note that our logistics team has already resolved the shipment hold and your parcel is currently being re-shipped. This information has also been communicated to you through your support ticket.

Betygsatt 1 av 5 stjärnor

J’ai étais livré j’ai pas pu retourner…

J’ai étais livré j’ai pas pu retourner mon colis car le site n’étais pas à jour ont m’a encore jamais remboursée ont m’a remboursé ensuite recrediter l’argent sur mon compte service client 0

21 augusti 2026
Logotyp för Vibram

Svar från Vibram

Thank you for your review. We understand your concerns regarding the refund process. As communicated through the support ticket you opened, refunds are subject to processing times before the funds are returned to your account.
We can confirm that your refund was approved and processed today. Depending on your payment provider, it may take a few business days for the amount to appear in your account.
We appreciate your patience and thank you for your understanding.

Betygsatt 1 av 5 stjärnor

Hohe Lieferkosten und Rücksendungen ins…

Hohe Lieferkosten und Rücksendungen ins ausländische Lager müssen ebenfalls selbst gezahlt werden.

21 augusti 2026
Logotyp för Vibram

Svar från Vibram

Thank you for sharing your feedback.
We understand your concerns regarding shipping and return costs. At the moment, having customers cover return shipping costs for standard returns is part of our current return policy.
That said, we truly appreciate you taking the time to share your experience. Customer feedback is important to us and helps us identify areas where we can continue improving our services and overall customer experience.
Thank you again for your comment and for choosing Vibram

Betygsatt 1 av 5 stjärnor

Exécrable!

Exécrable!
Une paire taille trop petite l’autre taille trop grande et les frais de port à 20 eu sont à notre charge!
Plus jamais

21 augusti 2026
Logotyp för Vibram

Svar från Vibram

Thank you for your feedback. We are sorry to hear that the sizing did not meet your expectations.
Please note that fit and comfort can vary significantly from one model to another, as well as according to individual foot shape and personal preferences. For this reason, we always recommend consulting the size guide before purchasing.
We appreciate you taking the time to share your experience, as customer feedback helps us continue improving our products and services.

Betygsatt 3 av 5 stjärnor

Although im a size 8 normally my right…

Although im a size 8 normally my right foot hurts a lot and it was extremely difficult to put my pinky toe

13 augusti 2026
Logotyp för Vibram

Svar från Vibram

Thank you for your feedback.
Fit is highly individual and can vary depending on foot shape and proportions. While many customers find their usual size suitable, some may experience a different fit, especially when it comes to toe placement and overall comfort.
If you have not already done so, we encourage you to contact our Customer Service team through our Help Center. They will be happy to review your case and provide personalized sizing advice.

Betygsatt 1 av 5 stjärnor

They are good quality and generally…

They are good quality and generally quite comfortable. Unfortunately, they seem to be designed for people whose second toe is longer than their big toe. In my case, this is a problem because my toes are more evenly aligned, with my big toe being the longest and the others gradually getting shorter in a diagonal shape.

Because of this, my big toe feels quite cramped, which is pretty uncomfortable.

20 augusti 2026
Logotyp för Vibram

Svar från Vibram

We appreciate you sharing your detailed feedback regarding the fit. If you need any assistance with returning your shoes for another size, please feel free to reach out to US customer service for guidance should you need it. You can start your return/exchange here: https://vibprod.returnscenter.com/

Betygsatt 1 av 5 stjärnor

Manufacturing Defect - I WON'T be back

I LOVE this brand and these shoes. There is an OBVIOUS defect where the inner lining at the ends of the toes ends before the actual end of your toes causing rubbing and discomfort at the bottom of the toes. HOW IS THIS NOT ADDRESSED YET? According to Reddit it's been an issue since 2019. I would love to buy more vibrams but after trying 3 different pairs (thinking it was a fluke) I'll be returning the 3rd pair and won't return to this brand. As a former Customer Experience Director at a global company, I can't believe this feedback is being ignored.

17 augusti 2026
Logotyp för Vibram

Svar från Vibram

Thank you for sharing your detailed feedback. We are truly sorry to hear about the discomfort you've experienced with the inner lining of our shoes, and we understand your frustration. A member of our customer service team will be reaching out to your directly via email. We hope that we can help get this resovled!

Betygsatt 1 av 5 stjärnor

Anderes Modell als zuvor

Liebes Team,
die Schuhe gefallen mir überhaupt nicht.
Zuvor hatte ich 2 von euch, die voll anders waren:

1. Vorne an den Zehen sind nicht mehr die Kappen mit Gummi-Design, die es stabilisieren. Jetzt ist nur der dünne Stoff und sieht nicht gut aus.

2. Die beiden Riemen sind viel kürzer, als zuvor und passen nicht um den Fuß-Spann, sodaß ich sie an 2 Stellen einschneiden musste, aber sind immer noch viel zu eng. Zuvor passten sie super.

3. Euer Logo in Grau sieht schmutzig aus, zuvor war es auf schwarzem Hintergrund und hübscher, aber das ist weniger ds Problem.

Warum habt ihr sie jetzt so anders gemacht ?
ich bin voll unglücklich.

Wenn ihr wollt, mache ich Fotos von jetzigen und damaligen Schuhen...

Die traurige Mahide

14 augusti 2026
Logotyp för Vibram

Svar från Vibram

Copilot said:

Thank you for your feedback. We are sorry to hear that the latest version did not meet your expectations. Our product team is continuously working to improve and evolve our products, taking into account performance, comfort, and customer feedback.
If you have not already done so, we kindly invite you to contact our Customer Service team through our Help Center so that we can review your specific case in more detail and assist you further.

Betygsatt 2 av 5 stjärnor
Logotyp för Vibram

Svar från Vibram

We're sorry to hear that your shoes didn't fit quite right. A member of our customer service team has reached out to via email with our return instructions and to help with any other questions you might have!

Betygsatt 5 av 5 stjärnor

Perfect fit

Perfect fit. Balance is better in these…like bare feet walking.

20 augusti 2026
Logotyp för Vibram

Svar från Vibram

Thank you for taking the time to leave a review! We're so glad to hear you're enjoying the perfect fit.

Betygsatt 5 av 5 stjärnor

Kind and responsive service from Vibram!

Kind and responsive service from Vibram! I purchased the KSO EVO’s and they are so comfortable. I highly recommend these shoes.

20 augusti 2026
Logotyp för Vibram

Svar från Vibram

We are so happy to hear that you love your KSO EVO’s and that they are comfortable for you! We appreciate you taking the time to share your positive experience.

Betygsatt 2 av 5 stjärnor

Perchè il reso della consegna è a tue…

Perchè il reso della consegna è a tue spese

20 augusti 2026
Logotyp för Vibram

Svar från Vibram

Thank you for sharing your experience. We’re sorry to hear that the return process did not meet your expectations, your comment is very valuable to us.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer