Vibram makes excellent quality shoes. The Five Finger shoes actually benefit the health of your feet. The website is easy to navigate, and they have sales regularly :) I have owned MANY pairs of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Habe diesen Artikel zurückgesendet aber nur einen Teil davon (78,00 €) erstattet bekommen: Spidrwalk Farbe: Braun / Schwarz Größe: 41 Artikelnummer: 840213261108 Menge: 1 150,00 € R... Se mer
So… I’ve been a vibram consumer for many decades, and a used of five fingers since their creation. At first I would wear them till my toes wore through. Now I have a variety (vibram variety:hey that’s... Se mer
Företaget har svarat
Aloha, firstly customer service is refreshing during these times. To know you are going to be taken care of is appreciated. I long time wearer of Vibram 5Fingers. I absolutely trust my feet to 5Fing... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.
Kontaktuppgifter
Italien
- vibram.com
3,7
Medel
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pedido recibido
No los he recibido todavía, me cambiaron la fecha de entrega y todavía no sé qué pasa …..😡
8 september 2026
Svar från Vibram
Thank you for your feedback. We are sorry to hear about the delivery issue you experienced. Unfortunately, we have not been able to locate any Customer Care requests associated with this review. If you still require assistance, please contact us through our Help Center and our team will be happy to look into your case and assist you further.
DPD company is not good choice as your…
DPD company is not good choice as your partner. You should change it. The even didn’t try to ship the order and sent it back to you !!
1 september 2026
Svar från Vibram
Thank you for reaching out. The package is on its way, our customer care is in contact with you.
The Apple Pay function on the website…
The Apple Pay function on the website does not work (I have tried it for 2 different orders) Most recently I caught the V Soul Drop, received a confirmation email for my order, only for customer service to say my order was actually not completed due to “payment issues” when for both orders I used my credit card and PayPal, because the Apple Pay function did not work again. So that was very frustrating. Apple Pay also would have been faster & more efficient if it had worked, so I am not sure why their website does not use it even tho it has it as a payment option.
7 september 2026
Svar från Vibram
We appreciate you bringing these payment issues to our attention. We understand how frustrating it is when a payment method, especially one designed for efficiency like Apple Pay, doesn't work as expected. Your feedback is invaluable as we work to improve our checkout experience.
PESSIMO SERVIZIO CLIENTI
PESSIMO SERVIZIO CLIENTI, ARTRICOLO RESO E DOPO UN MESE NESSUNA COMUNICAZIONE
13 augusti 2026
Svar från Vibram
Thank you for reaching out Pietro, we confirm your ticket has been resolved by our team and your refund has been issued.
Love the shoes Website not so much .. Website is a little hard to navigate…
Website is a little hard to navigate now. I was looking for specifics and I had to message company in order to find the ones that I wanted. I could not find any trace of the shoe I used to get and also had to ask about those finding out they had been discontinued .😒But I love the shoes I can not wear "regular ppl shoes any more at all haven't for 5 years. Thank you
7 september 2026
Svar från Vibram
We appreciate your feedback regarding our website's navigation and the discontinued shoes Patti. We understand it was frustrating to search for specific items. We're glad you still love our shoes and value your loyalty over the past five years.
Pas tres bon site
Pas tres bon site. J'ai acheté des furoshiki en prenant la dimenssion de mon pied pour choisir la taille indiqué. Malgré cela la chaussure est arrivée trop petite. Je demande un retour et surprise c'est payant. Soit 20 euros l'envoi a nos frais en plus des 15 que l'on paie pour l'envoi de la commande. Je regarde les avis et le remboursement est loin d'etre effectif. Maintenant j'ai peur de les renvoyer et de ne pas recevoir de remboursement. Je ne recommanderais absolument pas a vibram. Site pas clair sur les tailles.
2 september 2026
Svar från Vibram
Thank you for your feedback. We're sorry to hear that the sizing did not work for you. Information about our return policy is available in our Help Center, and we're continuously working to improve the post-purchase experience for our customers. Regarding Furoshiki, many customers prefer wearing them with socks, so we often recommend considering one size up for added comfort. Thank you for helping us improve.
Got my shoes fast and fit was perfect.
4 september 2026
Svar från Vibram
We're happy to hear that your shoes arrived quickly and fit perfectly. We appreciate your positive feedback!
Versandkosten sowie Retoure sehr teuer
Versandkosten sowie Retoure sehr teuer. Keine Bestellung mehr möglich. Kauf im Angebot hat sich nicht gelohnt.
7 september 2026
Svar från Vibram
Thank you for your feedback. We're sorry to hear that the shipping and return costs did not meet your expectations. We appreciate your comments and will continue working to improve our customers' overall shopping experience.
Très bonne commande
Très bonne commande, livrée rapidement, service client réactif.
Cependant, m'étant trompé sur la pointure des chaussures, ils ne proposent pas d'échange de taille, mais seulement le remboursement de la commande puis d'en repasse une
2 september 2026
Svar från Vibram
Thank you for your feedback! We're glad to hear you were satisfied with the delivery and customer service. We understand that the return-and-reorder process can be less convenient than a direct exchange, and we're actively working to improve the post-purchase experience for our customers. We appreciate your support and your valuable feedback.
Limousines for the feet!
7 september 2026
Svar från Vibram
Thank you, Frank! We're delighted to hear that you're enjoying your FiveFingers. We truly appreciate your support and your kind review.
Rien à dire !!!
Rien à dire, clairement !
Commande passée le 28 Août 2026, reçu le 2 Septembre 2026 en livraison standard, aucun soucis, rapide et efficace, je ne peux que recommander !
7 september 2026
Svar från Vibram
Thank you for the 5-stars and for sharing your experience with us, Hugo!
Bien mais trop serré au niveau du petit…
Bien mais trop serré au niveau du petit orteil. J’ai renvoyé la paire.
7 september 2026
Svar från Vibram
Thank you for your feedback. We're sorry to hear that the fit around your little toe was not comfortable. Fit can vary depending on foot shape and the specific model, and we understand how important it is to find the right match. We appreciate you giving our footwear a try and hope you'll consider another Vibram model in the future. Thank you for sharing your experience with us.
Michael
Shipping was in a reasonable time. The fit is great and only difficulty is putting them on. It will take awhile to break them in as I only have about 4 -5 miles of hiking so far.
7 september 2026
Svar från Vibram
We're so glad to hear the shipping was timely and the fit is great! We appreciate your patience as you break them in on your hikes.
I'm Canadian
I'm Canadian. I've been wearing Vibrams for about 16 years, but was worried about ordering more because...America, exchange, tariffs, hassle.
None of that! Shoes were ordered in Canadian dollars, delivered with breathtaking speed from MILAN (which was new to my experience), and I couldn't be more pleased.
I was so happy, I ordered another batch.
Thank you, Vibrams, for making sure I can keep loving you :]
5 september 2026
Svar från Vibram
Thank you for being part of the Vibram family for so many years! We're delighted to hear that your recent experience exceeded your expectations. Making the ordering process simple and transparent for our Canadian customers is very important to us, and we're glad everything, from pricing to delivery, went smoothly. Thank you for your continued trust and support. We hope you enjoy your new pairs and look forward to accompanying you on many more adventures!
Stephan P.
Bestellung und Lieferung liefen problemlos ab.
Ich wollte Zehenschuhe ausprobieren. Der Test ist recht positiv ausgefallen. Die Schuhe sind recht bequem, der Art entsprechend aber ungewöhnlich. Ich schließe nicht aus weitere Varianten dieses Schuhtyps zu kaufen.
2 september 2026
Svar från Vibram
Thank you for sharing your experience! We're delighted to hear that both the ordering process and delivery went smoothly, and that your first experience with FiveFingers has been a positive one. We understand that this type of footwear can feel a little unusual at first, but we're glad you found them comfortable. We hope you continue to enjoy the unique feeling they provide and look forward to welcoming you back if you decide to explore other models in the future
Great Product and Customer Service but Drowning in Marketing Emails
The shoes are great. The checkout and delivery process were great. This would be 5/5 but they have sent me multiple marketing emails a day since I have checked out sometimes the emails are trying to tell me I left the shoes I bought behind in my cart. I have unsubscribed and still keep getting emails.
4 september 2026
Svar från Vibram
Thank you for your feedback. We're delighted to hear you're enjoying your new shoes and that the checkout and delivery process was smooth. We sincerely apologize for the excessive marketing emails you've been receiving, especially after unsubscribing. We understand how frustrating this can be and are looking into why this is happening to prevent it in the future.
It is with hesitancy that I leave this…
It is with hesitancy that I leave this feedback. This is because Vibram continues to be vague about size fittings. Specifically, what would improve Vibram's reduction of returns and ill-fitting shoes, is to be very specific which shoe fits small, narrow, and/or on the large side. Be specific. The devil is in the details.
2 september 2026
Svar från Vibram
Thank you for taking the time to share your feedback. We understand how important accurate sizing information is when choosing the right pair of shoes. We are continuously working to improve our sizing tools and fit guidance to provide a more informed and reliable shopping experience, helping customers make the best choice based on their individual needs and preferences. Your comments are valuable and help us identify areas where we can do better. Thank you for your support and for helping us improve.
Leider hat es viel zu lange gedauert
Leider hat es viel zu lange gedauert, bisdas Packet überhaupt los geschickt wurde. Dies hat meine Erfahrung sehr negativ beeinflusst.
31 augusti 2026
Svar från Vibram
Thank you for your feedback. We’re very sorry that the dispatch took longer than expected and that this negatively affected your experience. We understand how frustrating delays can be, and we appreciate you bringing this to our attention. Your comments help us identify areas where we can improve, and we will continue working to provide a better experience in the future. Thank you for your patience and support.
ordered two pairs, one pair wrongly delivered, vibram tries to scam me.
i ordered two shoes. both size 42.
one of the pairs was size 41 (written in the shoe and too small). I mentioned this to support.
Support messaged me
"Dear Jackie,
We’re sorry for the inconvenience.
As this is a shipping error on our side, we can arrange a collection of the package and send you the correct size.
Could you please provide the following information?
Full collection address
Phone number
Package dimensions (length × width × height)
Once we receive these details, we will arrange the pickup (we will provide a label) and proceed with sending you the correct size.
We apologize again for the mistake and look forward to resolving this for you as quickly as possible.
Andrea
Team Vibram"
I Answered, yet it seems they are keeping me waiting to tell me i missed the return period. Should they try to scam me, i will escalate this before court.
I am Fed up with Support, who does not do their job or honor their Word. It's been 6 Days since they sent me this message and it seems they are genuinely trying to scam me.
1 september 2026
Svar från Vibram
Thank you for reaching out, Jacqueline. We see our team is moving forward with the your request and we can confirm that a new shipping will depart tomorrow.
Hard to get on if you have bunions, however, this is precisely why I wear these shoes.
Good product.
3 september 2026
Svar från Vibram
Thank you for your 5 stars!!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.