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Vibecrafts sells cheap substandard products. We purchased following product online -
Marble Top, 2 Tier, Round Metal Copper Round Coffee Table.
It has following issues -
1.Top round marble chipped – A section approximately half an inch by a quarter inch is chipped.
2.Dark patches on marble surfaces – Both round marble pieces have several dark patches. We had specifically requested pure white marble in our earlier communication.
3.Surface finish chipped – The paint or surface coating appears to be chipped at multiple locations.
4.Bent metal strip – One of the metal strips welded to a leg is bent. It is surprising this went unnoticed during packaging, especially along with the chipped marble.
5. Copper finish concern - Although the product is described as copper, it does not appear genuine. The finish seems to be a painted layer that has developed scratch marks, possibly due to wrapping before it had dried completely.
Given these defects, we are left with the impression that a defective or rejected piece was delivered to us, which is extremely disappointing and unfair.
We wrote on their support email ID and also sent reminder but no one has replied to the email. There has been no response to our calls despite multiple attempts.

Don't buy from them. I have bought a wall painting but it was just a printed paper on a cardboard. Now, I am trying to return it but they are not even responding to the customer.

TOTAL SCAM

Don't purchase anything from vibecrafts.com. The products are of low quality. If you request a return, they will claim that it is the best quality according to them, so they will not issue a refund.

Yes they are fraud.

Is there a negative rating available. I wanted to buy. Thank god my friend saved me.
If you want to test, just add item in your cart and wait for a call, they will give discount option.
Once you pay forget it

They are scammer , don't buy any products from vibecrafts.com , all products are very cheap quality.

They are a big fraud , i haven't even ordered the item, but i have added it in cart. They confirmed the order on their self and sent me the product. I have accepted after they made many calls to accept and pay.

The one that i have in my cart and the one that is there on the package matched and painting is totally different.
I have followed up with them many times and i have started putting about this in insta in 3 of their accounts. vibecrafts, vibecrafts exclusive and vibecrafts india and they blocked me by removing the comments.
I am writing to consumer court now. I will definitely not leave them. i suggest every one who comes here should raise a grievance in consumer portal.

I ordered a side table made of metal and marble, which came with a broken marble. Video of opening the pack and pictures were sent to concerned team in vibecraft. For last one month only assurances of best service. Nothing on the ground is done to correct the mistake they made.

Do NOT order anything from this fraud company. They sent me a damaged piece of artwork in October and claimed they would reverse pick it up and multiple times have cancelled the pickup for bogus reasons. They won’t give me a new non-defective piece, won’t pick up the product or give me a refund. FRAUDS.

Worst customer service, i have purchased an item paying 25,000 received damaged item. When requested for replacement they are not responding it's almost more than 4 months now. Big cheater don't buy products from them worst customer services. Zero rating also they don't deserve.

total ripoff cheap low quality ugly metal items dont buy if you are looking for premium items online

I received wrong item. For two weeks I am getting the same automatic answers on both - WhatsApp and mail. They just keep asking to send more pictures. No exchange, no refund. No phone number to talk to the manager.
Actually quality of the product I received is also pathetic. I have pictures on canvas from lifencolor - there the resolution is very high. Here - like they took pictures from Google search. So I 100% recommend you to check other stores.

Frauds, Chester. Don't buy anything from this website. Defective product supplied and pathetic customer support. No one to contact. I am following up over mail since last 1 month and same stereotype answer is being given. Now refusing to return.

Ordered Painting on 16th Aug, Still on 7th October I am struggling to get painting or refund. Customer support not responding, I believe this is some kind of fraud to grab others money.

Nothing to complain about the wall shelf product. Not only sturdy but strong. Five star. Planing to buy more wall shelf for my books from vibecrafts.Also Surprisingly light weight & very easy to move after assembly.

I have ordered a painting for approx 8500 a week ago and the Delhivery site shows that the order has not been picked up. I don’t know whom to contact and I feel so cheated. Can anyone help to get a contact information or a way to get a refund?

Hi,
I placed order with vibecrafts some days back. Product which I recived was of quality awesome. Nice packaging and one person from there team was in constant in touch for any help. Thanks for this good experience.

Super Bad Frames! I bought the metal frame painting after searching a lot on web. But to my disappointment the frame quality and the Painting is not up to mark. The video that is shown is improved digitally and you don’t get what is actually shown in video. The quality is very poor.

I have order 4 painting and they deliver the same week but the quality and size of the products are very bad.
I have requested for returns but they have very bad returns policy
since than I am struggling to return the item but no response.
Quality of the product is also poor.
Waste of money and not a genuine site to purchase...

Purchased a painting for 5k. Quality is not good and I am struggling to return the product now since 2 months. They keep saying courier issues.