Dekorspace.com Omdömen 142

One of the worst experience ever. Its a fraud company without any phone number for customer support. They delivered damaged product and not taking it back since 2 months. Everyday they update through mail with new lame reason as why they are not able to pick the product.

67 emails have been exchanged but vibecraft is unable to find any reverse pick up services in a city like Ahmedabad.
Dec to aug.... Same content in the email.... No solution
SAY NO TO VIBECRAFT
HORRIBLE SERVICE

Sent third class painting and wall mirror. Chor hai yeh company

fake products…does not match with the one shown in pictures on the website… an 8k mirror cabinet for bathroom is having too heavy mirror which is impossible to fit onto wall..they never shows the actual product reviews on their website…no customer service atall…please do not buy anything from here.

Pathetic service. They gave me an extremely heavy mirror with no fittings in the back to attach the mirror to the wall. They have given the attachments but it’s not possible for us to attach it to the mirror. Very very very disappointed. I always like buying from small businesses but these kind a companies are the reason people hesitate

A faulty product was delivered. Images were shared by WhatsApp and Email. It’s been almost a month and the product has still not been picked up. No customer service attitude. Take a week to respond to an email… that too a standard response without any concrete step. They don’t send anyone for assembling the product, so this kind of response time is atrocious if the product is faulty.

TOTAL FRAUD COMPANY. PLEASE DO NOT BUY.

They sent me damaged product and are not responding now. I texted in whatsapp and email within 24 hrs but there is no response from them. They blocked me.

I rarely leave reviews, but my experience with Vibecrafts.com has been so frustrating and dishonest that I feel compelled to warn others.

I ordered a product (Order ID: ODVC2421560495) in June 2025, and what I received was a defective, misaligned item that looked nothing like what was shown on their website. The hydraulic lifts were missing, the finish was poor, and the top was uneven.

I immediately raised a return request and shared photos, videos, and multiple emails. Despite this, their customer support kept sending copy-paste responses, repeatedly asking for the same information I had already provided.

They acknowledged the issue but refused a return initially, citing a ridiculous "no quality return" policy. Only after escalating repeatedly did they agree to pick up the item — which, over two months later, still hasn’t happened.

Every week, I received the same false assurances:

“Our team is working on it,”
“Courier partner couldn’t pick up,”
“Escalation team will call you,”
— all complete lies.

Not a single person from their “escalation team” ever contacted me.

This has been a clear case of consumer rights violation, breach of trust, and gross customer negligence. They have not refunded my money or picked up the product to this day.

Buy from Vibecrafts only if you want:

Substandard products

Broken refund promises

Two months of frustration

Zero accountability

Absolutely disgraceful experience. DO NOT TRUST VIBECRAFTS.

Pathetic products and pathetic service.

I ordered two mirror cabinets from them. Suits me right to buy two from a small company rather than Amazon.

Both products were poorly constructed, literally as soon as they were installed the mirror hinge broke from the cabinet. It couldn't even hold in place for 10 minutes.

Stay away from them as much as possible.

horrible quality. Once the order is placed, no updates. Promised delivery date breached by 2 weeks.

VIBECRAFTS is a total fraud 420 company. they will send substandard and damaged products and then they will not exchange or refund your money. They don't have any customer care number where you can talk to a executive. they will just reply with same messages in wats ap and email occasionally. PLEASE DONT BUY FROM THIS COMPANY

I have ordered Wall Frame prepaid, its been 2 weeks but no update whether its shipped or not.
I was unable to find anything with my orderID, its showing incorrect details tried multiple times.

PLEASE DON'T BUY ANYTHING from this. Nothing is reliable from this website.

Top quality painting, I received from vibecrafts

Fake websites , fake product delievered lost 20000

They are absolutely fraudsters. Broken mirror and doesnf bother. NEVER buy from these fraudsters

Vibecraft team is falsely accusing customers of cancelling orders post-dispatch and then attempting to impose unjust penalties. Such actions — including coercive messages over WhatsApp demanding 20% fees — are highly unprofessional and unethical.
I placed an online order on vibecrafts.com which was very delayed in dispatch so I formally informed them to cancel my order on their official business whatsaap group. Still they forcibly send the order which i denied and was delivered back to their godown. After multiple reminders on whatsapp and email still they are denying refunding my amount and threatening me to deduct 20% for order cancellation. I also wrote to their official founder email 'nidhipankajgarg@g**il.c*m'. Still no reply from them.

I placed an online order (ODVC2421594045) on June 29, 2025, and even after 2 weeks, there has been zero update or progress on the order. I contacted their customer support multiple times via WhatsApp and email, and every time I received the same copy-paste response with no actual solution.

There is no option to cancel the order on the website, and even after clearly requesting cancellation and a refund, there has been complete silence from their side.

This kind of service is not just unprofessional — it's pathetic and highly suspicious. It honestly feels like a shady business, and I regret trusting this platform. I strongly advise others to think twice before ordering from such untrustworthy websites.

Stay safe. Don’t fall for flashy promises with no accountability.

I ordered a painting from Vibecrafts.com (Order ID: ODVC242151563) and received a defective piece — incomplete print, uneven margins, a red mark on painting, and a poorly stretched canvas that bends at the center.
I raised the issue promptly and followed up at least 5 times over several weeks. While the support team responded initially and acknowledged the issue, they failed to arrange the promised reverse pickup, citing vague courier issues — even though I live in a major and well-serviced location.
Despite showing patience and even offering to courier the product back at my own cost, I received no confirmation or refund. The complete lack of resolution, despite my willingness to cooperate, is deeply disappointing.
This experience reflects a lack of professional responsibility in handling post-sale issues. If something goes wrong with your order, there’s a high chance you’ll be left chasing them endlessly — with no closure.
If you’re considering ordering from Vibecrafts, think twice. I cannot recommend Vibecrafts based on this experience.

Vibe craft is fake webite. Please do not order fom this website.
I have ordered paintaing and it was defective. Now i have been following with then from last 1.5 months from exchange or refund.
They are giving bonsense reason, that you pincode is not serviceable by their courier partner for return or exchange.
I am quite surprised, how come whitefield in bangalore is not servicable.

Please do not order from vibecraft.

The product is of cheap finish and looks like a cheap copy of the product described in the website. DON'T BUT FROM VIBECRAFT !!