Dekorspace.com Omdömen 142

I ordered a bathroom mirror with storage that was listed as 24in x 32in, but what I received was only 16in x 26in—a significant difference that makes it unusable for my space. I’ve been trying to contact the seller for the past four days, but there has been no response so far. This is extremely frustrating, especially when you expect the product to match the description.

The mirror itself looks fine, but the wrong dimensions and lack of customer support make this a very disappointing experience. I’m not sure if I’ll be able to get a replacement or refund. Be cautious if you're considering this product.

I bought a product of Acrylic Floating Wall Painting Set of 2 with cash on delivery. Its defective product with broken at the corners for paintings. I raised for exchange with an email and whatsapp . after 3 weeks i understood its a fraud website with many such reviews online. Till now i didnt get any response.

No response after Sale. I want to return the product but no response at all. order #0DVC2421561215.

The painting i order was beautiful , But I got dull painting. I complaint via email and on watsapp to them but there is no reply from customer care.
I am still hoping of their positive responce
Replace or refund ???

recently I ordered 2 paintings which looks so beautiful and glossy well framed in golden floating frame.

2nd order # ODVC2421553945.
Order date 28May25

The painting doesn't have golden border floating frame as shown on your website. you sent me black border frame. The color looks dull and faded which means it's a old stock. it does not look beautiful glossy as shown on the website.

1st order
Order # ODVC2421552235
Order date: 27th May 2025.

Canvas painting Krishna & Balram in golden floating frame.
TRACKING # 11295410585211

The package despatched through Delhivery courier is on hold in their warehouse of Bhivandi Maharashtra since 31 May 2025. Delayed.

Their customer service is bad, no one is concerned about, no call no feedback. There is no point of contact to discuss the issue.

VERY UNRELIABLE.

I ordered a table from Vibecrafts and immediately realized that I had entered the wrong address. I tried to contact their customer care to either change or cancel the order.

It took them five days to respond, only to say that they couldn’t cancel the order. (Thankfully, I had chosen Cash on Delivery.) This experience made me realize that if the product turns out to be defective, they won’t offer any support. Their customer service is extremely poor and unresponsive.

If you write a review on Instagram or Facebook, they will quickly delete your comment.

Please, never ever order from this site

Fraud people.there is no customer support available.product is defective damaged.not received my refund.they didn't exchanged the product.i have been duped.

Wanted to give 0 star as they are frauds.
They have blocked me on Insta so I can not message or comment
They sent me a defective item and not accepting return now.
I think they have also restricted google reviews now

Complete Fraud

I ordered a painting for which i paid online.
Guess what? I never received the painting and was told it is delivered.

No response from their team even after repeated follow-ups.

My advice: Don’t buy stuff through insta ads, and if you do, do not pay online.

It is a fraud company. They send broken arts and then do not reply at all.

Fraud fraud fraud!
Delivered a broken mirror! No pick up, forget about refund! Non existent customer care!
Get ready for a court case Ms. Garg & Ms. Bansal.
Notice will reach you soon!

Siddharth Mishra

ODVC242147182

Terrible, terrible quality!! Do not buy from them. The so-called paintings, look like cheap images, badly framed.

Vibecraft is a fraud company.
Supplied substandard quality product and no response thereafter. Please stay away

I ordered a painting online and received it in a damaged condition — the frame was broken on arrival. To make matters worse, customer service has been completely unresponsive despite multiple attempts to reach out. Very disappointing experience. I expected much better quality and support for the price I paid. I would not recommend buying from this seller.

Do not trust them with quality of product. I have lost around 8k and they have delivered damaged item. The customer service is so bad that there is no contact number. They will connect on whatsapp and then ask you to share same info on email and each response takes a turn around time of 5-6 days. Do not fall prey to the fancy website and instagram Page. Avoid at all cost.

⭐ 1-Star Review: SCAM ALERT! Wrong Product, Zero Customer Service – Avoid Vibecrafts!
Order Details:

Product Ordered: Premium Wooden Brown Bathroom Cabinet with Mirror & 9 Shelves (Order ID: ODVC242145587, ₹6,767).

Received: A cheap garbage can (see attached photos).

My Nightmare Experience:
1️⃣ Fraudulent Delivery: Vibecrafts sent a completely wrong product (garbage bin instead of a premium cabinet).
2️⃣ Zero Accountability: They ignore calls, emails, and refund requests—no response for weeks!
3️⃣ Cheating Customers: False product description, no remorse, and no resolution.

Proof Attached: Invoice, wrong product photos, and email screenshots (no reply).

DO NOT BUY FROM VIBECRAFTS!

They scam customers by delivering wrong items.

No customer support—just take money and disappear.

Wasted my time & money—now fighting for a refund via consumer court.

PLEASE SHARE & REPORT to prevent others from getting cheated!

I have been cheated by this company. I recently repeated an order for a set of Square Tethered Metallic Table Set of 2, which I had bought earlier also. The first time around, they sent fully fabricated tables which were heavy, along with the marble table tops. This time, they have sent light weight flimsy pieces which have to be assembled and this information was not disclosed to me when I ordered. I was very clear when I ordered that I need the exact same product i had received earlier and their representative in the mumbai office Mr.Siddhant confirmed the same. The product this time is sub standard with scratches, uneven spray painting, terrible uneven finish. I had also requested for the tape to fasten the marble as its very heavy and can slip if not fastened. They had promised me the suction and double sided tape but havent sent either of them. Mr.Siddhant kept chasing me to place the order and now he doesnt even have the courtsey to reply to my messages. I have mailed to vibecraft support but they are not responding despite several reminders. I guess thats how they do business. Post beautiful pictures and send below average quality products. Please do not buy anything from this company as they will cheat you

Pls do not purchase any item from this site, I complain within 12 hours to return and aks to refund my amount. But thet still not follow their policy after 15 days. I daily follow up, but not get solution.

I have purchased a painting. The frame is absolute rubbish and the color are faded. When I asked them to replace it with the correct colors that was shown on the painting. They are not replying anywhere.

We ordered a floating wall frame, the upper wooden panel was delivered in a cracked condition. We immediately got in touch with their customer support on whatsapp. They advised us to email them which we again promptly did with clear pictures. It has been over 13 days and we keep receiving pre-written emails which finally says they don't accept returns while their policy clearly states that they have a 7 day return policy for damaged goods.

Zero customer support and a very frustrating experience with no resolution in sight.

The quality of their product per se was good and I guess the product was damaged during shipping because of poor packaging by Vibecrafts, however, their complete lack of customer support and blatant disregard of their own policy was very disappointing. Will definitely not be buying from them again and will recommend anyone reading this to refrain from buying anything from Vibecrafts.