Vertu Motors - Volvo Truro Omdömen 

98
TrustScore 5 av 5

4,9

Threemilestone Industrial Estate, Threemilestone, TR4 9LD Truro, Cornwall, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

When we changed our car, it felt like a personal service, tailored to our needs and Chris, Alex and the whole team were approachable, helpful and attentive without out being pushy at all. The proces... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had a really positive experience buying our brand new Volvo. Decided to part exchange our previous vehicle which we received a much better price than elsewhere. Customer service was spot on, didn’t f... Se mer

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Betygsatt 5 av 5 stjärnor

We have purchased a XC40 from Vertu Truro. The service we received from Chris was exceptional. He took the time to source the vehicle, provide a comprehensive overview of the features and patiently an... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We’ve recently bought a Volvo XC40 from Vertu Truro, We would like to Thank Alex Anderson for helping us choose the right car, listening to what we wanted, Excellent Service, Thank You 😊

Företaget har svarat


Företagsinformation

  1. Bilhandlare
  2. Bildelar
  3. Bilverkstad och underhåll
  4. Återförsäljare av motorfordon
  5. Återförsäljare av begagnade bilar

Om Vertu Motors - Volvo Truro

Skrivet av företaget

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktuppgifter

  • Threemilestone Industrial Estate, Threemilestone, TR4 9LD, Truro, Cornwall, Storbritannien

  • 0330 012 2374

4,9

Utmärkt

TrustScore 5 av 5

98 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(98)

13 279 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Helpful and efficient salesperson

Chris the salesperson was helpful and informative from start to finish and that went a long way to us making the decision to purchase.

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Thank you for your kind review. We're delighted to hear that Chris was helpful and informative throughout your journey with us. It's great to know that his support and expertise played a key role in helping you make your decision with confidence.

We truly appreciate your feedback and hope you enjoy your new car.

Kind regards,
Matthew

Betygsatt 5 av 5 stjärnor

Chris Chapman (Truro) has been a…

Chris Chapman (Truro) has been a delight to deal with. My new car had to be delivered to me and it arrived very quickly. The whole transaction went really smoothly and i would highly recommend.
I also love my new car :)

18 augusti 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Good afternoon Heidi,

Thank you for your wonderful feedback, it’s great to hear Chris was such a delight to deal with throughout your purchase. We’re delighted the delivery was arranged quickly and that the whole process went smoothly from start to finish. It’s fantastic to know you love your new car, and we really appreciate your recommendation.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

We’ve recently bought a Volvo XC40 from…

We’ve recently bought a Volvo XC40 from Vertu Truro,
We would like to Thank Alex Anderson for helping us choose the right car, listening to what we wanted,
Excellent Service, Thank You 😊

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Good afternoon Julia,

Thank you for your lovely feedback. It’s great to hear Alex took the time to listen to your needs and helped you choose the right car. We’re delighted you received such excellent service and hope you enjoy your new Volvo XC40.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

First class service

First class service from Joe, Charlie and Ben at Volvo Truro. Nothing was too much trouble when buying our new XC60

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Thank you so much for your kind words! We are so happy to hear that Joe, Charlie & Ben were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Betygsatt 5 av 5 stjärnor

Personal service

When we changed our car, it felt like a personal service, tailored to our needs and Chris, Alex and the whole team were approachable, helpful and attentive without out being pushy at all.
The process of buying our new car was smooth, quick and made easier by the staff at Truro.

31 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Thank you so much for your kind words! We are so happy to hear that Chris & Alex were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Betygsatt 5 av 5 stjärnor

Friendly and professional customer…

Friendly and professional customer service.
Detailed knowledge of various vehicle specifications and clear explanation of purchasing options.

31 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Good morning,

Thank you for your kind feedback, it’s great to hear you received friendly and professional service throughout. We’re pleased the team’s detailed vehicle knowledge and clear explanations helped make the purchasing process straightforward and enjoyable.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

From start to finish

From start to finish, Vertu Volvo Truro were very helpful. They made sure everything was as perfect as possible, and I now own my first brand new car ever.

29 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that the team at Volvo Truro provided helpful support throughout your journey and worked hard to ensure everything was as perfect as possible.

It’s especially wonderful to hear that this is your very first brand-new car. That’s such a special milestone, and we’re thrilled that we could be part of making the experience such a positive and memorable one for you.

Providing outstanding customer service from start to finish is exactly what we strive for, so your feedback means a great deal to us.

Thank you again for choosing Volvo Truro. We wish you many happy miles and unforgettable journeys in your first brand-new car.

Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

All the staff were pleasant and…

All the staff were pleasant and demonstrated the EX30 well.
The handover of our new car was very thorough with clear explanation of the controls.

27 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Hi T Scott,

Thank you for taking the time to leave us such a wonderful 5-star review. We’re delighted to hear that you had a positive experience with the team at Volvo Truro.

It’s great to know that the team were friendly and helpful, and that the demonstration of the EX30 gave you a good understanding of the vehicle. We’re especially pleased that the handover was thorough and that everything was explained clearly, helping you feel confident with all the controls and features of your new car.

Thank you again for your kind feedback. We hope you enjoy every mile in your new Volvo EX30.

Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

Excellent from start to finish

Excellent from start to finish

24 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Thank you for your fantastic review.

We are delighted to hear that you received excellent service from start to finish. Providing a friendly, professional, and straightforward experience is exactly what we strive for, so it's wonderful to know everything went so well.

Thank you for choosing Vertu Motors. We truly appreciate your feedback and look forward to welcoming you back in the future.

Kind regards,
Keith

Betygsatt 5 av 5 stjärnor

Very friendly and efficient transaction

Very friendly and efficient transaction

22 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Hi Heiko,

Thank you for your fantastic 5-star review!

We’re delighted to hear you found the transaction friendly and efficient. Providing a smooth and enjoyable experience for our customers is always our aim.

We really appreciate your kind feedback and hope to welcome you back to Vertu Volvo Truro again soon.

Kind regards,
Kerry

Betygsatt 5 av 5 stjärnor

Great service

All the staff in the dealership were friendly, helpful and made the process straight forward from start to finish.

15 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Thank you for taking the time to leave such a positive review. We are delighted to hear that our team made the process straightforward from start to finish.

Providing a friendly, helpful, and hassle-free experience is something we strive for every day, so it's wonderful to know that all of the staff contributed to making your journey such a positive one.

We truly appreciate your feedback and thank you for choosing us. We hope you enjoy your vehicle and look forward to welcoming you again in the future.

Kind regards,
Keith

Betygsatt 5 av 5 stjärnor

Nothing is too much trouble

The whole team was great to deal with, but particularly Charlie Roberts. Nothing was too much trouble for Charlie and he gave us a lovely experience. Would recommend both Charlie and Volvo.

16 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Generating response Copilot said: Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with the team, and especially with Charlie Roberts. It’s great to know that nothing was too much trouble and that he helped make the whole process such an enjoyable one.
We truly appreciate your recommendation and will be sure to pass on your kind words to Charlie and the Volvo team.
Kind regards,
Matthew

Betygsatt 5 av 5 stjärnor

The sales person and manager were…

The sales person and manager were communicative and proactive

10 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Hi Nicky,

Thank you for taking the time to leave a review.

We appreciate your feedback and thank you for choosing Volvo Truro. We hope to welcome you again in the future.

Kind regards,
Danielle
The Volvo Truro Team

Betygsatt 5 av 5 stjärnor

XC40 Purchase

We have purchased a XC40 from Vertu Truro. The service we received from Chris was exceptional. He took the time to source the vehicle, provide a comprehensive overview of the features and patiently answer all our questions. The entire experience from choosing the vehicle to purchasing and driving home was seamless. A fantastic service, recommend Vertu Truro. Thank you Chris.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Thank you for your fantastic review.

We're delighted to hear that Chris provided exceptional service throughout your XC40 purchase. It's great to know that he took the time to find the right vehicle, explain its features and answer all your questions, making the whole experience seamless from start to finish.

We really appreciate your recommendation and hope you enjoy your new XC40.

Many thanks,
Chloe

Betygsatt 5 av 5 stjärnor

Chris Chapman & Brett were superb…

Chris Chapman & Brett were superb throughout the buying process. I couldn't have wished for better service. I would thoroughly recommend anyone considering buying a Volvo to contact them at Truro.

4 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Thank you for your wonderful feedback! We're delighted to hear that Chris and Brett provided such superb service throughout your buying journey. We truly appreciate your recommendation and hope you enjoy your new Volvo. 🚗😊. Kind regards, Selina

Betygsatt 5 av 5 stjärnor

Chris Chapman gave exceptional customer service

From the beginning to the end it was so smooth choosing our new car. Chris Chapman went above and beyond. He really is a credit to the company and we will definitely continue any future purchases with Chris at Truro.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Hi Claire,

Thank you for your wonderful feedback.

We’re delighted to hear your experience was smooth from start to finish and that Chris Chapman went above and beyond to support you. It’s fantastic to know he made such a positive impression and is a real credit to the team.

We truly appreciate your loyalty and look forward to supporting you again in the future.

Kind regards,
Danielle

Betygsatt 5 av 5 stjärnor

This was our third car purchased

This was our third car purchased from Truro Volvo dealership, we always feel we get a fair deal on our existing car and the sales team make everything easy to navigate .

23 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Hi Norman,

Thank you for your fantastic 5-star review!

We’re delighted to hear you’ve returned to Vertu Volvo Truro again and continue to have such positive experiences. It’s great to know the team make everything easy to navigate and that you feel you’re getting a fair deal each time.

We really appreciate your loyalty and look forward to welcoming you back again in the future.

Kind regards,
Kerry

Betygsatt 5 av 5 stjärnor

Excellent new car experience and…

Excellent new car experience and delighted with the EX30. Thanks to Charlie and Chris for guiding us.

19 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Hi Nick,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such an excellent experience and that you’re enjoying your new EX30 – a great choice! It’s wonderful to know Charlie and Chris guided you so well throughout the process.

We really appreciate your kind feedback and hope to see you again soon.

Kind regards,
Kerry

Betygsatt 5 av 5 stjärnor

Had a really positive experience buying…

Had a really positive experience buying our brand new Volvo. Decided to part exchange our previous vehicle which we received a much better price than elsewhere. Customer service was spot on, didn’t feel pressured during the whole process. The staff allowed us to look around on our own and answer any questions we had. The whole process was smooth and all the staff relentlessly chased Volvo directly to allow handover to come as soon as possible.
Special thanks to Alex, Ben and Brett for their help throughout the process.

15 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience purchasing your new Volvo with us.
It’s great to know that you were pleased with the part exchange value we offered and that our team could make the whole process smooth and stress-free. We always aim to provide a relaxed environment where our customers can take their time, so it’s wonderful to hear that you felt comfortable and well-supported throughout.
I’ll be sure to pass on your kind words to Alex, Ben, and Brett – they’ll be thrilled to know their efforts made such a difference. We’re especially pleased we could help get everything ready for handover as quickly as possible for you.
Congratulations again on your new Volvo, and we hope you enjoy every mile!
Kind regards,
Keith

Betygsatt 5 av 5 stjärnor

Vertu Volvo - excellent car, great dealership

I was looking to replace my car and had test driven various other brands of SUVs before visiting Vertu Volvo. From the ‘get go’ they were by far the best in every aspect from our initial showroom visit, to the helpfulness of the reception staff, to the test drive with Charlie Roberts in Sales and his help throughout the buying process

3 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Volvo Truro

Svar från Vertu Motors - Volvo Truro

Hi Virginia,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that your experience with Vertu Volvo Truro stood out as the best compared to other brands you visited.
It’s wonderful to know that every step of your journey — from your first showroom visit to your test drive and the purchasing process — was supported so well. We’re especially pleased to hear that Charlie Roberts provided helpful and attentive service throughout, and that our reception team made a positive first impression.
Your kind feedback means a great deal to the whole team, and we’re thrilled that you had such a positive experience with us. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

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