We recently purchased a preowned car from Vauxhall Vertu Motors, Knaresborough, North Yorkshire. All the staff were kind and very helpful. Special shout out to Jack who made sure everything went sm... Se mer
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Plats
Byt platsGrimbald Crag Road, St. James Retail Park, HG5 8PY Knaresborough, North Yorkshire, GB
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Det här tycker kunderna
Really well looked after from the first phone call to purchase. They held the car a little longer than normal for me until I could view it and sent me a good in depth walkaround video in the meantime.... Se mer
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Liam Healy was fantastic from start to finish made me feel comfortable by the time everything was sorted it felt like I’d known him all my life. Thank you Liam I love my new car 🫶
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I knew the car I wanted & had been looking for quite a few weeks, I saw the car a Nissan Qashqai for sale by Vertu at the Vauxhall dealership in Harrogate & made enquiries,it had all the specificat... Se mer
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Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Om Vertu Motors - Vauxhall Harrogate
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktuppgifter
Grimbald Crag Road, St. James Retail Park, HG5 8PY, Knaresborough, North Yorkshire, Storbritannien
- 0344 659 8430
4,5
Utmärkt
55 omdömen
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Har besvarat 96 % av sina negativa omdömen
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Liam Healy was fantastic from start to…
Liam Healy was fantastic from start to finish made me feel comfortable by the time everything was sorted it felt like I’d known him all my life. Thank you Liam I love my new car 🫶
18 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Good afternoon Tracy,
Thank you for your wonderful feedback, it’s fantastic to hear Liam made you feel so comfortable throughout the whole process. We’re delighted he provided such friendly and supportive service from start to finish, helping to make the experience so enjoyable. It’s wonderful to know you love your new car and had such a positive experience.
Kind regards,
Dean
Really well looked after
Really well looked after from the first phone call to purchase. They held the car a little longer than normal for me until I could view it and sent me a good in depth walkaround video in the meantime. Jack was the salesperson throughout and he was very helpful and knowledgeable about the car and with this being my first EV gave me lots of helpful information about public charging and car specifics. He provided detailed information about the dealership extras and their benefits but I never felt pushed to purchase them. Jack has since followed up with a call to make sure I'm happy with the car and service. Overall really happy with the whole experience.
10 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Hi Daniel,
Thank you for taking the time to leave us such a fantastic 5-star review. We're delighted to hear that you were so well looked after by the team at Vauxhall Harrogate from your very first enquiry right through to collecting your vehicle.
It's wonderful to know that the team were able to accommodate your circumstances by holding the car for you and providing a detailed walkaround video in advance. We understand how important this can be when making such a significant purchase, and we're pleased it helped you make an informed decision.
We're especially delighted to hear your kind comments about Jack. As this was your first EV, it's great to know that he took the time to explain everything clearly, from public charging to the vehicle's features, and that his knowledgeable, supportive approach helped you feel confident throughout the process. We're also pleased that he explained the available products and services without any pressure, allowing you to make the choices that were right for you.
It's fantastic to hear that Jack's excellent service continued after the sale with a follow-up call to ensure you were happy with both your vehicle and your experience.
Thank you again for your wonderful feedback. We'll be sure to pass your comments on to Jack and the wider team, who will be delighted to receive them.
We hope you enjoy many happy miles in your new EV.
Kind regards,
Liza.
Very helpful
Very helpful. I was unsure about my car and they were clear they would honour the 14 day warranty if I changed my mind.
29 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Thank you for your feedback. We’re delighted to hear that the team were so helpful and gave you the confidence to make the right decision. It’s great to know that everything was explained clearly and that you felt reassured by the 14-day return option.
We truly appreciate you taking the time to share your experience.
Kind regards,
Matthew
We recently purchased a preowned car…
We recently purchased a preowned car from Vauxhall Vertu Motors, Knaresborough, North Yorkshire.
All the staff were kind and very helpful. Special shout out to Jack who made sure everything went smoothly despite his holidays happening between us saying we’d buy the car and taking delivery of it. Well done guys.
6 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Hi Chris,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you had such a positive experience purchasing your pre-owned car from Vauxhall Harrogate.
It’s wonderful to know that all of the team were kind and helpful throughout your journey. We’re especially pleased to hear your kind words about Jack. Ensuring everything ran smoothly, even while coordinating around his holiday, demonstrates the dedication and commitment to customer service that we strive for every day.
Providing a seamless and stress-free experience is exactly what we aim for, so it’s great to know that the team delivered this for you from start to finish.
Thank you again for your feedback. We’ll be sure to pass your comments on to Jack and the wider team, who will be delighted to receive them.
We hope you enjoy many happy miles in your new car.
Kind regards,
Liza.
Excellent service from Paul Bradley at…
Excellent service from Paul Bradley at Knaresborough. Very helpful and stayed in contact throughout the process. Would vet recommend.
20 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Hi Angela,
Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that Paul Bradley provided excellent service throughout your journey.
It’s wonderful to know that Paul was so helpful and kept in touch with you every step of the way, helping to make the process smooth and straightforward. Your recommendation means a great deal to us, and we’ll be sure to pass your kind feedback on to Paul and the team.
Thank you again for choosing Vauxhall Harrogate.
Kind regards,
Liza.
I knew the car I wanted & had been…
I knew the car I wanted & had been looking for quite a few weeks, I saw the car a Nissan Qashqai for sale by Vertu at the Vauxhall dealership in Harrogate & made enquiries,it had all the specifications I wanted, within 24hrs I had agreed a deal & picked the car up.
From start to finish the whole deal was stress free & the salesman Jack was so helpful & answered all my queries. I am so happy with my new car, it’s exactly what I’d been looking for.
Thank you so much.
22 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Hi Mrs Green,
Thank you for your fantastic 5-star review!
We’re delighted to hear you found exactly the car you had been searching for and that the whole process at Vertu Vauxhall Harrogate was stress-free from start to finish. It’s wonderful to know Jack was so helpful, answered all your questions and made everything straightforward and enjoyable.
We really appreciate your kind feedback and are thrilled that you’re so happy with your Nissan Qashqai.
Kind regards,
Kerry
Very disappointing experience.
Very disappointing experience.
The Harrogate branch has had my vehicle in for repair for nearly four weeks. At the time of writing this review, I still have not been given a collection date or any clear indication of when the work will be completed.
Communication has been terrible throughout. It took over a week for the manager to respond to my enquiries, and despite logging a formal complaint with Vertu, I have received no response.
The lack of updates and customer care has been extremely frustrating, especially as I rely on my vehicle for work. I would expect much better communication and service from a professional dealership and repair centre.
Unfortunately, based on my experience, I would not recommend this branch.
26 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza.
Love my new car !
Superb service from Jack from start to finish - efficient and knowledgeable throughout and made my new car purchase a great experience ! Love my new car !
15 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Thank you for your fantastic feedback. We’re delighted to hear that Jack provided such superb service from start to finish, making your new car purchase a smooth and enjoyable experience.
It’s great to know that his efficiency and knowledge helped make the process so positive, and even better to hear that you’re loving your new car!
I’ll be sure to pass on your kind words to Jack.
Kind regards,
Matthew
Good customer service
This was my second experience of buying from Vertu Vauxhall Harrogate and I received the same good customer service as I did the first time.
My sales rep was Sophie who was new to the role. Her communication was very good, she replied to e-mails very promptly and informed me of days and times I could reach her. I was given a fair price for my vehicle in part exchange and my new used vehicle was given to me in good condition. Sophie patiently went though all the documents with me and answered any questions I had, and if she was unsure of the answer, due to being new, she found out for me. I have felt comfortable and confident to buy from Vertu Harrogate and would definately buy from them again.
16 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Thank you for your wonderful feedback. We’re delighted to hear that your second experience with Vertu Vauxhall Harrogate was just as positive as the first.
It’s great to know that Sophie provided such attentive and prompt communication throughout, ensuring all your questions were answered and that you felt comfortable and confident during the process. We’re also pleased that you were happy with your part exchange valuation and the condition of your new vehicle.
Your kind words and continued trust mean a great deal to us, and I’ll be sure to pass on your feedback to Sophie and the team.
Kind regards,
Matthew
Richard Harrison dealt with us at vertu…
Richard Harrison dealt with us at vertu Knaresborough and it was a smooth process from start to finish everything explained clearly.
9 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Good communication
Good communication. No messing about. Everyone is always helpful. All is made easy by the people that work there. Special mention to Alice,who put up with me and my questions. Thank you.
6 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Hi Lee,
Thank you for your review. We're delighted to hear that you experienced good communication and found everything straightforward and easy. It's great to know that the team were consistently helpful throughout, and we'll be sure to pass on your special mention to Alice, who will be pleased to hear her patience and support with all your questions was appreciated.
Kind regards,
Danielle
New vehicle purchase
Very professional, answering all questions and going above and beyond to assist with a smooth sale and part exchange and personal plate transfer, New vehicle was professionally presented and explained, A special mention for Paul who navigated a technophobe through the process
7 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Thank you for your fantastic review. We're delighted to hear that you had such a positive experience and that the sale, part exchange, and personal plate transfer all went smoothly. I'll be sure to pass on your kind words to Paul, who will be thrilled to know he made the process easy and enjoyable. We wish you many happy miles in your new vehicle! 🚗😊. Kind regards,
Selina
I had to buy a new car at a time I was…
I had to buy a new car at a time I was going through big life events ( moving house and the death of a very young family member ) cars are not my thing , so felt anxious. I gave Sophie a hard time, she was always calm & patient with me. I asked lots of questions and if she didn"t know the answers, she found them out. I understand Sophie is a new member of the team in Knaresborough, she is a superstar, an asset to your team. A shout out to Richard & Sarah who help a lot. I love my car and really appreciate the kind, proffesional customer service I received. Thank you Sophie & the team. X
30 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Thank you so much for taking the time to leave such a lovely review. We're truly sorry to hear about the difficult circumstances you were facing during your car-buying journey, and we're grateful that we could help make the experience a little easier for you.
Sophie will be delighted to hear your kind words. She is passionate about providing great customer service, and it's wonderful to know that her patience, support, and dedication helped put you at ease throughout the process. I'll also be sure to pass on your compliments to Richard and Sarah for the assistance they provided.
We're thrilled that you love your new car and that the team at Knaresborough was able to deliver the professional and caring service you deserved.
Thank you again for your recommendation and for choosing us. We wish you many happy miles in your new car and all the very best for the future.
Kind regards,
Selina 🚗✨
Thank you Richard and Liam for making…
Thank you Richard and Liam for making my car change experience very special from the word go. Liam could not have been more helpful and patient whilst I made a decision to proceed. Totally recommend Vertu Vauxhall Harrogate and especially Liam Healy. Top marks guys.
19 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Hi John,
Thank you for your fantastic 5-star review!
We’re delighted to hear Richard and Liam made your car change such a special experience from the very start. It’s great to know Liam’s helpful and patient approach really stood out while you made your decision.
We really appreciate your recommendation and your kind feedback for the team.
Kind regards,
Kerry
Svar från Vertu Motors - Vauxhall Harrogate
Thank you for your feedback. We’re delighted to hear that Paul Bramley was able to provide such helpful and efficient service.
Delivering a smooth and supportive experience is what we aim for, so it’s great to know Paul made a positive difference during your visit.
We’ll be sure to pass on your kind words to him — they’ll be very much appreciated.
Thank you again for choosing Vertu Motors, and we look forward to welcoming you back in the future.
Kind regards,
Keith
An excellent service from start to finish
An excellent service from start to finish.
The staff were all very accommodating and nothing was too much trouble.
Got a great deal on a brand new car, was offered more for my part ex than other VW Dealerships
Thoroughly recommend
23 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Thank you for your kind feedback. We’re delighted to hear that you received excellent service from start to finish and that the team was so accommodating throughout. It’s great to know you secured a fantastic deal on your new car and were pleased with the part exchange value offered. Your recommendation is very much appreciated.
Kind regards,
Matthew
The staff at Vertu Motors were really…
The staff at Vertu Motors were really helpful and very friendly. The experience of buying a second hand vehicle was very pleasant and we would quite happily recommend Vertu to anyone.
17 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Hi there,
Thank you for your lovely feedback. We're delighted to hear that the team at Vertu Motors were so helpful and friendly, and that your experience of buying a second‑hand vehicle was such a pleasant one.
Your willingness to recommend us to others means a great deal — thank you again for taking the time to share your experience.
Kind regards
Dawn
Excellent service from the Vertu Vauxhall Harrogate…
Excellent service from the Vertu Harrogate Vauxhall branch. The personal approach from Alice was brilliant and she managed the process very well. The whole team were very helpful right through the purchase.
1 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Good afternoon Neil,
Thank you for your great feedback. It’s lovely to hear you received excellent service from the Vauxhall Harrogate team and that Alice’s personal approach made such a positive difference. We’re pleased the whole process was well managed and that the team supported you throughout the purchase.
Kind regards,
Dean
As part of the ‘older’ generation
As part of the ‘older’ generation, Jack the salesman made the online paperwork easier to understand. Very pleasant company to deal with. Don’t forget the mats Jack👏
27 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Good morning,
Thank you for your review. It’s great to hear that Jack made the online paperwork clear and easy to understand and provided such pleasant support throughout. !
Kind regards,
Dean
The salesman
The salesman, Jack at the Harrogate branch, was very helpfull. Although the car we had travelled from Chesterfield to see had been sold Jack found another matching my requests back in Chesterfield.
18 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Vauxhall Harrogate
Dear Janet,
Thank you very much for taking the time to leave a 5‑star review. We’re delighted to hear that Jack at our Harrogate branch was so helpful during your visit.
Although it was disappointing that the vehicle you travelled to see had already been sold, it’s great to know that Jack was able to find another car matching your requirements back in Chesterfield. Going the extra mile to ensure our customers still find the right vehicle is something we take great pride in.
Thank you again for your kind feedback, and we really appreciate your support.
Kind regards,
Liza
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