Salesman was helpful over the phone with purchasing the car. Later he Informed me that he would be going on holiday and would pass everything on to another colleague if car was delivered. I had to get... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For me purchasing a car from you was not only good value but a very pleasant experience. The sales advisor,Ali Yaseed, made the whole procedure so straightforward . He listened carefully to our requir... Se mer
Företaget har svarat
I am delighted with my car! I was made welcome immediately at this garage... William was very helpful and informative, made the sale easy and stress free. Any questions were answered, would definitely... Se mer
Företaget har svarat
Toyota Vertu are very welcoming and inclusive. I had a lot of questions to ask about electric cars and the staff were very supportive and helpful. My choice of car was made very easy and I was able t... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Kontaktuppgifter
Whistleberry Road, ML3 0EJ, Hamilton, Lanarkshire, Storbritannien
- 0330 012 2185
4,9
Utmärkt
83 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing service, very knowledgeable and made everything very easy.
31 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for your kind review. We're delighted to hear that you received amazing service and found the team knowledgeable and helpful throughout your experience. It's great to know that everything was made easy for you from start to finish.
Kind regards,
Matthew
Salesman was helpful over the phone…
Salesman was helpful over the phone with purchasing the car. Later he Informed me that he would be going on holiday and would pass everything on to another colleague if car was delivered. I had to get public transport to pick up car, and salesman picked me up from bus station.
12 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Hi Janice,
Thank you for your review. We're delighted to hear that the salesperson was helpful throughout your purchase and kept you informed about arrangements while he was on holiday. It's great to know the handover was well organised and that he even took the time to collect you from the bus station when you arrived to pick up your car. We hope you enjoy your new vehicle and thank you for choosing Toyota Hamilton.
Kind regards,
Danielle
Staff were friendly easy going Ally who…
Staff were friendly easy going Ally who my parents dealt was was superb all paperwork done nice easy change over
1 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Good afternoon Andrew,
Thank you for your review. We're pleased to hear that you and your parents found the team friendly and easy-going throughout the process. It's fantastic to know that Ally provided superb service and made the paperwork and handover smooth and straightforward.
We hope you're enjoying your new vehicle and appreciate you choosing Toyota Hamilton.
Kind regards,
Dean
Had a great experience at Vertu Motors…
Had a great experience at Vertu Motors in Hamilton. Owen and Mike kept me informed on the progress of my order. Very happy with the service from start to finish. I was well looked after.
22 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for your wonderful review.
We are delighted to hear that you had a great experience at Vertu Motors Hamilton. It's fantastic to know that Owen and Mike kept you informed throughout your order and ensured you felt well looked after from start to finish.
Thank you for your kind feedback. We hope you enjoy your new vehicle and look forward to welcoming you back in the future.
Kind regards,
Keith
Svar från Vertu Motors - Toyota Hamilton
Thank you for your kind review.
We are delighted to hear that you received good service from our sales team and found them friendly and helpful. Providing a welcoming, professional, and pressure-free experience is something we pride ourselves on, so it's great to know this was reflected in your visit.
We appreciate your feedback and thank you for choosing Vertu Motors. We look forward to welcoming you back in the future.
Kind regards,
Keith
It's been one of the easiest car trade…
It's been one of the easiest car trade in l have had well explained from start to finish
17 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for your feedback. We’re delighted to hear that this was one of the easiest car trade-in experiences you’ve had and that everything was clearly explained from start to finish.
It’s great to know the process was smooth and straightforward throughout. We truly appreciate you taking the time to share your experience.
Kind regards,
Matthew
Toyota Vertu are very welcoming and…
Toyota Vertu are very welcoming and inclusive. I had a lot of questions to ask about electric cars and the staff were very supportive and helpful. My choice of car was made very easy and I was able to take my time and confirm the order I wanted.
Customer service has always been excellent and we feel part of the Toyota family.
15 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Very friendly staff and receptionist
Very friendly staff and receptionist. We dealt with Katie who was polite,pleasant and patient. She took the time to explain things clearly. Would recommend and use again. 10 out of 10
7 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Ali was very helpful and patient in…
Ali was very helpful and patient in explaining everything in great detail. He was well mannered and was a great help inputting me at my ease whilst learning how to handle an automatic
1 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
They provided good and professional…
They provided good and professional service during my purchase, specifically Ewan Macpherson. Well done vertu motor.
2 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for your feedback. We’re delighted to hear that you received good, professional service throughout your purchase, and that Ewan Macpherson provided such positive support.
I’ll be sure to pass on your kind words. Thank you for choosing Vertu Motors.
Kind regards,
Matthew
Great experience
Great experience, ordered and picked up my lovely, new, Toyota Urban Cruiser. Staff were great. Would recommend this dealership.
1 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
An excellent experience
From start to finish I had a very positive experience. The salesperson, Ali Yaseen, was informative and knowledgeable about the Aygo, which I was interested in. After I made the decision to get the car, Ali was extremely helpful with all aspects of the procedure and kept me informed about the situation while I was waiting for the delivery of the car that I chose. On the day of delivery he was very helpful in guiding me through the necessary paperwork and he explained the technology of the car, about which I knew nothing, very clearly and concisely.
30 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Ali and the team. We hope to see you again soon. Happy motoring, Selina
Always a pleasant experience at Vertu…
Always a pleasant experience at Vertu Toyota in Hamilton. Jenna was amazing in the smooth delivery of my new Aygo X. It's my 2nd car from Vertu Toyota Hamilton and won't be my last, never have any problems dealing with them and highly recommend
30 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for your wonderful feedback and for your continued loyalty to Vertu Toyota Hamilton. We’re delighted to hear that Jenna provided such amazing support and ensured a smooth delivery of your new Aygo X.
It’s fantastic to know this is your second car with us and that you continue to have such positive experiences. We truly appreciate your recommendation and look forward to welcoming you back again in the future.
Kind regards,
Matthew
senior salesman Terry Reid at Vertu Hamilton was great. Thanks Terry
senior salesman Terry Reid led me through the buying procedure and was very positive. There was a glitch in filling in the last part of the finance agreement but Terry swiftly sorted it out. Before I drove the car home, Terry explained all the gadgets inside the car. This was very helpful. Terry was open to questions and made me feel he knew so much. I would have no hesitation in buying from Terry at Vertu again
29 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for your fantastic feedback. We’re delighted to hear that Terry provided such positive and knowledgeable support throughout your purchase.
It’s great to know he guided you clearly through the process, resolved everything quickly, and took the time to explain all the features before you drove away. We really appreciate your recommendation and will be sure to pass on your kind words.
Kind regards,
Matthew
Second time I have used Vertu Hamilton…
Second time I have used Vertu Hamilton . Did not go to dealership all dealt with efficiently. William Gallagher on your sales team was very helpful sending photographs of proposed car and keeping me well informed at every stage.
25 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Hi Mrs Buchanan,
Thank you for your kind feedback.
We’re delighted to hear you chose Vertu Hamilton again and that everything was handled so efficiently for you. It’s great to know William Gallagher kept you well informed and supported you throughout with helpful updates and photos.
We really appreciate you taking the time to share your experience.
Kind regards,
Danielle
Owen was very helpful and…
Owen was very helpful and knowledgeable. He explained all the features of the car and gave us a very good trade in price for our old car.
15 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for your lovely review. I’m really pleased to hear that Owen looked after you so well, explaining everything clearly and offering a great trade‑in deal for your old car.
Many thanks,
Chloe
Excellant customer service
19 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for your review. It’s great to hear you received excellent customer service — the team will really appreciate your feedback.
Many thanks,
Chloe
New Yaris
I thought the young lady that helped me was very knowledgeable and professional
15 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Great service provided to support me in…
Great service provided to support me in picking my vehicle, understanding financial options and arranging sending and receiving of documentation.
The attention from staff was genuine, knowledgeable and very friendly.
I would definitely recommend Toyota Hamilton if you are looking for great customer service overall.
6 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Thank you for your lovely review. It’s great to hear that the team supported you so well in choosing your vehicle, explaining the finance options and handling all the documentation smoothly. Your comments about their genuine, friendly and knowledgeable approach mean a lot. We really appreciate your recommendation for Toyota Hamilton.
Many thanks,
Chloe
From start from the initial enquiry to…
From start from the initial enquiry to receiving the car Andrew Fleming was excellent knowledge of the car and products would recommend them
11 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Toyota Hamilton
Good afternoon David,
Thank you for your review. It’s great to hear that Andrew provided excellent support from your initial enquiry through to receiving your car, and that his knowledge made such a positive difference. We really appreciate your recommendation.
Kind regards,
Dean
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.