Vertu Motors - Skoda Leicester Omdömen 

55
TrustScore 5 av 5

4,8

414-416 Groby Road, LE3 9QB Leicester, Leicestershire, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wow wow wow, just where do I start with the fabulous Linda, we were totally new to the motability scheme but after talking to Linda, their motability lead, we never felt more at ease. Linda was... Se mer

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Betygsatt 3 av 5 stjärnor

I booked my Skoda in for a service along with a few extras including wash & Vacuum. At the desk I was told it had all been done including the wash. On arriving home the wash and vacuum had not been... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent customer service from the team at Vertu Motors Skoda Leicester. From reserving online to viewing and purchasing a smooth transaction throughout. A Big thank you to David Ilett for looking a... Se mer

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Betygsatt 5 av 5 stjärnor

David Clarke and Arleigh Hill at Vertu Skoda Leicester have been great throughout the whole process. They were always easy to get hold of, kept us updated, and made everything feel straightforwar... Se mer

Företaget har svarat


Företagsinformation

  1. Bilhandlare
  2. Bildelar
  3. Bilverkstad och underhåll
  4. Återförsäljare av motorfordon
  5. Återförsäljare av begagnade bilar

Om Vertu Motors - Skoda Leicester

Skrivet av företaget

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktuppgifter

  • 414-416 Groby Road, LE3 9QB, Leicester, Leicestershire, Storbritannien

  • 0330 012 4047

4,8

Utmärkt

TrustScore 5 av 5

55 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(55)

12 522 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Wow wow wow

Wow wow wow, just where do I start with the fabulous Linda, we were totally new to the motability scheme but after talking to Linda, their motability lead, we never felt more at ease. Linda was warm and approachable and the extra detail she went to when talking to my son was outstanding. We knew we made the right decision.

Upon collecting the car, she again Linda went above and beyond spending lots of time talking us through how the car worked with all the little extras. It honestly felt like I was talking to a family member and not dealership.

In actual fact anyone at Skoda was informative and willing to help. Totally transformed my opinion on dealerships.

Huge thank you

23 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Hi Melanie,

Thank you so much for taking the time to leave such a wonderful 5-star review. We’re absolutely delighted to hear about your experience with Linda and the team at Skoda Leicester.

It’s fantastic to know that, as newcomers to the Motability Scheme, Linda helped put you completely at ease from the very beginning. Her warm, approachable manner and the care she showed when speaking with your son clearly made a lasting impression, and we’re thrilled that she helped you feel confident in your decision.

We’re also pleased to hear that the excellent service continued on collection day, with Linda taking the time to explain all the features of your new car and ensuring you felt comfortable with everything before driving away. Hearing that she made you feel like you were talking to a family member rather than a dealership is an incredible compliment and perfectly reflects the level of care we strive to provide.

Thank you also for recognising the wider team at Skoda Leicester. It’s wonderful to know that everyone you encountered was informative, welcoming, and willing to help.

Your kind words will mean a great deal to Linda and the entire team. Thank you again for sharing your experience.

Kind regards,
Liza.

Betygsatt 3 av 5 stjärnor

I booked my Skoda in for a service…

I booked my Skoda in for a service along with a few extras including wash & Vacuum. At the desk I was told it had all been done including the wash. On arriving home the wash and vacuum had not been carried out. Very frustrating, makes me wonder what other things were missed. I will not be going back again. I did phone in to complain and also explain why I would be taking my business elsewhere.

21 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Keith

Betygsatt 5 av 5 stjärnor

Very pleasant girl served us and…

Very pleasant girl served us and delivered our car. All went well and smoothly.

15 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Hi Anne,

Thank you for your review. We're pleased to hear that the colleague who looked after you was very pleasant and that the delivery of your car went smoothly. It's great to know everything went well, and we hope you enjoy your new car.

Kind regards,
Danielle

Betygsatt 5 av 5 stjärnor

Skoda scala purchase

Excellent customer service from the team at Vertu Motors Skoda Leicester. From reserving online to viewing and purchasing a smooth transaction throughout. A Big thank you to David Ilett for looking after us. Lovely guy really appreciate all you did for Kyle. Highly recommend company.

7 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Hi David,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you received excellent customer service from the team at Skoda Leicester and that the entire process, from reserving online through to viewing and purchasing, was smooth and straightforward.
A special thank you for recognising David Ilett’s efforts. It’s fantastic to know he looked after you so well and made such a positive difference for Kyle. Your kind words will mean a great deal to him and the rest of the team.
We truly appreciate your recommendation and thank you for choosing Vertu Motors.
Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

Wonderful Lady so knowledgeable and…

Wonderful Lady so knowledgeable and welcoming.

4 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you for your kind feedback. We’re delighted to hear that you received such a warm welcome and knowledgeable support throughout your experience.
I’ll be sure to pass on your lovely comments to the team.
Kind regards,
Matthew

Betygsatt 5 av 5 stjärnor

Good experience

The staff made the whole process as simple as possible and we bought the car that was right for us.

26 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Betygsatt 5 av 5 stjärnor

Excellent experience

Excellent experience. Kian in Leicester was brilliant. David really helpful .

29 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Hi Richard,

Thank you for your great feedback.

It’s fantastic to hear you had an excellent experience and that Kian and David were both so helpful.

Kind regards,
Danielle

Betygsatt 5 av 5 stjärnor

Dave great sales manager

Dave great sales manager, as a family we have bought six cars from him now. Arleigh was really helpful on the day for a speedy hand over. Would 100% recommend.

29 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you so much for your kind words! We are so happy to hear that Arleigh was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Betygsatt 5 av 5 stjärnor

Great interaction with general sales…

Great interaction with general sales manager and his trainee. Made me an attractive deal and went to great lengths to secure a brand new model quickly. Elroq 85 edition which is excellent.

15 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you for the great feedback. It’s fantastic to hear you had such a positive interaction with both the general sales manager and his trainee. We’re delighted they were able to secure your new Elroq 85 Edition so quickly and offer you an attractive deal. Enjoy the new model — it’s an excellent choice.

Many thanks,
Chloe

Betygsatt 5 av 5 stjärnor

Very well looked after by our salesman

Very well looked after by our salesman, David. Very happy to recommend.

22 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Good afternoon Greg,

Thank you for your kind feedback, it’s great to hear David looked after you so well and that you’d happily recommend us.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Mike and David were really easy to deal…

Mike and David were really easy to deal with throughout the sale and were really helpful.

8 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Good afternoon Robert,

Thank you for your kind feedback, it’s great to hear Mike and David were so helpful and easy to deal with throughout.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

David and Arleigh Hill were great!

David Clarke and Arleigh Hill at Vertu Skoda Leicester have been great throughout the whole process.

They were always easy to get hold of, kept us updated, and made everything feel straightforward from start to finish. Nothing ever seemed too much trouble, and we felt well looked after every step of the way.

We’re really pleased with the service we received and wouldn’t hesitate to use them again. We’d happily recommend David and Arleigh to friends and family.

20 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you so much for your kind words! We are so happy to hear that David & Arleigh were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Betygsatt 5 av 5 stjärnor

Dave the salesman was a delight to deal…

Dave the salesman was a delight to deal with , very knowledgeable on the vehicle I purchased, arranged a test drive round leicester and for a good few miles to make sure I liked the vehicle which I did , very friendly man and very easy to talk to and deal with , couldn't of asked for a better salesman, well done dave you looked after me from start to finish 10/10 😀

12 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Hi Stephen,

Thank you for your fantastic 5-star review!

We’re delighted to hear Dave made such a positive impression and provided a knowledgeable, friendly and thorough experience from start to finish. It’s great to know the test drive helped you feel confident in your choice too.

We’ll be sure to pass on your kind feedback – I’m sure Dave will really appreciate it!

Kind regards,
Kerry

Betygsatt 5 av 5 stjärnor

A pleasure to deal with

The two ladies who handled the sale and handover were both thorough, and extremely patient.
A pleasure to deal with this company.
And best of all we love our new car.

15 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Good afternoon Brian,

Thank you for your review. It’s great to hear that both members of the team were so thorough and patient throughout the sale and handover, making the whole experience a pleasure.

We’re delighted you love your new car and really appreciate your kind words.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Highly recommend Vertu Skoda Leicester

Highly recommend Vertu Skoda Leicester! Mike has excellent sales skills and made the vehicle delivery on 5th June 2026 incredibly smooth. Fantastic service from start to finish. I hope they will continue with the same level of post-sales assistance for my car.

5 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you for your fantastic feedback. We’re delighted to hear you had such a smooth experience at Vertu Skoda Leicester and that Mike provided excellent service throughout, particularly on your vehicle delivery.
We truly appreciate your recommendation and look forward to continuing to support you with the same high level of service.
Kind regards,
Matthew

Betygsatt 5 av 5 stjärnor

Buying a new car is a challenge.

Buying a new car is a challenge at best of times, the choice the anticipation the getting it all correct in a reasonable time scale all adds up to being more than pleased with your final choice, the joy is immense.
I was helped all the way by Vertu and staff, nothing was too much trouble even when it was busy, well done Vertu.

5 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Hi Mr Johnston,
Thank you for taking the time to leave such a thoughtful 5‑star review. We’re delighted to hear that the team at Vertu Škoda Leicester supported you throughout your car‑buying journey.
You’re absolutely right — choosing a new car can feel like a big decision, and we’re so pleased that our team were able to make the process easier and more enjoyable for you. It’s wonderful to know that nothing was too much trouble, even during busy times, and that you felt confident and happy with your final choice.
Your kind feedback means a great deal to us, and we’re thrilled that you’re enjoying that moment of joy with your new car. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

Fabulous team

Fabulous team
Great customer service
All questions answered
Nothing was to much trouble for them
I will be back when I want a new car 🚗

4 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Hi Deborah,
Thank you so much for leaving us such a fantastic 5‑star review. We’re delighted to hear that you found the team at Vertu Škoda Leicester to be so helpful and that they provided great customer service throughout your experience.
It’s wonderful to know that all your questions were answered and that nothing was too much trouble — that’s exactly the level of support we aim to deliver. We’re especially pleased to hear that you’ll be back when you’re ready for your next car! 🚗
Your kind feedback means a great deal to the whole team, and we look forward to welcoming you again in the future.
Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

Overall fantastic experience

Overall fantastic experience. The staff are very helpful, explained everything to me clearly, and answered all my questions. The whole part exchange process was seamless, and a shout out to Kian for all of his help, and going above and beyond to make sure that the car was absolutely immaculate and ready to pick up on time.

29 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you for your fantastic feedback. We’re delighted to hear that you had such a positive experience with us.

It’s great to know that the team were helpful, took the time to explain everything clearly, and answered all of your questions—making the entire process straightforward and enjoyable. We’re especially pleased that the part exchange process was seamless for you.

A special thank you for recognising Kian—he’ll be thrilled to hear your kind words. Going above and beyond to ensure your car was in immaculate condition and ready on time is exactly the level of service we strive to deliver.

We really appreciate you taking the time to share your experience and hope you enjoy every moment in your new car.

Kind regards,
Keith

Betygsatt 5 av 5 stjärnor

Great service

Great service - Linda took the trouble to ensure we had all paperwork in place, even on her day off!

20 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you so much for your kind words! We are so happy to hear that Linda was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Betygsatt 5 av 5 stjärnor

The staff was very cheerful and polite

The staff was very cheerful and polite, we had Linda Lord helping us with the process she made it very simple and explained/shown everything needed. She was kind enough to move my car to an easier spot for me to exit which really helped with my nerves for my first drive alone.

20 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Skoda Leicester

Svar från Vertu Motors - Skoda Leicester

Thank you so much for your kind words! We are so happy to hear that Linda was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

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