Vertu Motors - Renault Nottingham Omdömen 

40
TrustScore 4.5 av 5

4,6

Haydn Road, Sherwood, NG5 1EA Nottingham, Nottinghamshire, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

All the staff were polite and knowledgeable. The salesman Barry was extremely professional. I didn't feel pressured or anything. Very pleased with the whole experience. Thank you for the whole challe... Se mer

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Betygsatt 5 av 5 stjärnor

Connor was very helpful and knowledgeable, great service and couldn’t really fault anything. Kept me updated throughout the process and managed to get me my car early.

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Betygsatt 5 av 5 stjärnor

What a fantastic experiance we had purchasing our daughters new car she has complex requirements, Will looked after her on a personal level making sure he addressed all needs she is a very young driv... Se mer

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Betygsatt 5 av 5 stjärnor

I would like to thank Abi for her assistance today. She was extremely helpful and knowledgable and resolved the issue that I had with my car. The problem was human error, but she didn't make me feel... Se mer

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Företagsinformation

  1. Bilhandlare
  2. Bildelar
  3. Bilverkstad och underhåll
  4. Återförsäljare av motorfordon
  5. Återförsäljare av begagnade bilar

Om Vertu Motors - Renault Nottingham

Skrivet av företaget

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktuppgifter

  • Haydn Road, Sherwood, NG5 1EA, Nottingham, Nottinghamshire, Storbritannien

  • 0344 659 5489

4,6

Utmärkt

TrustScore 4.5 av 5

40 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(40)

12 810 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

DO NOT GO VERTU RENAULT NOTTINGHAM!

DO NOT GO VERTU RENAULT NOTTINGHAM!! Sold me a car and had issues within a hour, tried to get me to drive a car I told them didn’t sound safe AA came out next day and it had a turbo issues and had to be taken on a recovery truck and was told I was lucky I made it home and definitely shouldn’t have been allowed on a motorway. Take advantage of inexperienced drivers and offer no apology or compensation.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1K0508 Kind regards, Dean

Betygsatt 5 av 5 stjärnor

Connor was very helpful and…

Connor was very helpful and knowledgeable, great service and couldn’t really fault anything.
Kept me updated throughout the process and managed to get me my car early.

24 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Hi Philippa,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that Connor provided such helpful and knowledgeable service throughout your journey with Renault Nottingham.

It’s wonderful to know that he kept you updated every step of the way, made the process smooth and straightforward, and was even able to arrange for you to receive your car earlier than expected. Providing excellent communication and customer service is exactly what we strive for.

We’ll be sure to pass your kind feedback on to Connor and the team. Thank you again for your support, and we hope you enjoy many happy miles in your new car.

Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

Excellent Service

From our early online experience to vehicle handover, we found staff, responses and communications to be excellent.
The salesman we had our dealings with (Beau) was professional throughout and a pleasure to deal with.

23 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Good afternoon,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with Vertu Renault Nottingham from your initial online enquiry right through to vehicle handover. It’s great to know the communication and service were excellent throughout, and that Beau provided a professional and enjoyable experience.

We’ll be sure to pass on your kind feedback to Beau and the team.

Kind regards,
Kerry

Betygsatt 5 av 5 stjärnor

Where to go for car.

All the staff were polite and knowledgeable. The salesman Barry was extremely professional. I didn't feel pressured or anything. Very pleased with the whole experience. Thank you for the whole challenge. Well done.

17 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Hi Kevin,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you had such a positive experience with Renault Nottingham.

It’s great to know that you found the team polite and knowledgeable throughout your visit, and that Barry provided such professional service. We’re especially pleased that you felt comfortable and never under any pressure, allowing you to enjoy the process from start to finish.

Your kind feedback means a great deal to us, and we’ll be sure to pass your comments on to Barry and the team.

Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

I have recently purchased a Renault…

I have recently purchased a Renault Clio from Vertu Nottingham, this being my second car from this dealer in recent years.
The service that I received from Abigail was excellent, explaining the various functions in the car.
I would certainly purchase another car from this dealership in the future and I have no reservations in recommending them.

15 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Hi David,

Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you chose Renault Nottingham again and that your second experience with us was just as positive as the first.

It’s fantastic to know that Abigail provided excellent service and took the time to explain the various functions of your new Renault Clio. Ensuring our customers feel confident and comfortable with their vehicle is incredibly important to us.

We truly appreciate your continued loyalty, your recommendation, and your confidence in returning to us for future purchases. We’ll be sure to pass your kind words on to Abigail and the team.

Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

A great team

I had a great experience from start to finish. It was easy to book in a test drive, and Angel was knowledgeable and great to deal with throughout. The Vertu team also settled my old car finance with no hassle, would definitely use this branch again.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Thank you for your fantastic feedback. We’re delighted to hear you had a great experience from start to finish and that booking your test drive was so easy.
It’s great to know that Angel provided knowledgeable and supportive service throughout, and that settling your previous finance was handled smoothly for you. We truly appreciate your recommendation and look forward to welcoming you back again.
Kind regards,
Matthew

Betygsatt 5 av 5 stjärnor

Thank you Abi you're a star...

I would like to thank Abi for her assistance today. She was extremely helpful and knowledgable and resolved the issue that I had with my car. The problem was human error, but she didn't make me feel foolish, and clearly explained how to resolve the problem and prevent it from happening again. EXCELLENT - Thank You.

30 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Thank you for your fantastic feedback. We’re delighted to hear that Abi provided such helpful and knowledgeable support, resolving the issue clearly and making you feel comfortable throughout.
It’s great to know she took the time to explain everything and help prevent it happening again. I’ll be sure to pass on your kind words.
Kind regards,
Matthew

Betygsatt 5 av 5 stjärnor

How it should always be!

From the beginning of our enquiries to the collection of our beautiful R5, our experience was nothing less than superb!! Angel kept us up to date, was beyond helpful, friendly & caring during our whole experience. AMAZING customer service, don’t believe we have ever been looked after in this way ever before in any of our vehicle purchases!

12 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Thank you for such a wonderful review. It’s fantastic to hear that your entire journey — from your first enquiry to collecting your beautiful R5 — was nothing short of superb. Angel will be over the moon to know how much you appreciated her updates, support and genuinely caring approach throughout.

Your praise for the exceptional customer service means a great deal, and it’s lovely to hear this has been one of your best vehicle‑buying experiences.

Many thanks,
Chloe

Betygsatt 5 av 5 stjärnor

Angel was very informative and helpful…

Angel was very informative and helpful throughout my purchase. And gave me all the options to ensure I got the best deal. She went above and beyond to help and was very down to earth ,which is important.

12 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Good afternoon,

Thank you for your review. It’s great to hear that Angel was so informative and helpful throughout your purchase, taking the time to explain all your options and ensure you got the best deal. Going above and beyond while keeping things approachable and down to earth really makes a difference.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Outstanding customer service

Recently purchased a car from Vertu Renault Nottingham and we could not be happier with the overall experience.Excellent customer service,very professional,friendly and understanding of our needs.We were expertly looked after by Will,who guided us through the whole process from our initial enquiry to collection of the car.Will was very knowledgeable,patient and helpful in every way,ensuring the whole experience was as straightforward and hassle free as possible.Will was excellent from start to finish,a credit to the franchise.
Overall a very happy experience and Vertu Renault Nottingham is highly recommended for its professionalism and outstanding customer service.

28 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Thank you for taking the time to share such a fantastic and detailed review. We’re absolutely delighted to hear that you’re so happy with your experience at Vertu Renault Nottingham.
It’s great to know that you received excellent customer service and felt supported throughout the entire process. Will will be especially pleased to hear your kind words – his knowledge, patience, and dedication to making everything straightforward and hassle-free are exactly what we strive for, and it’s wonderful to see that reflected in your experience.
We truly appreciate your recommendation and your feedback about the team’s professionalism and service. We hope you enjoy your new car and look forward to welcoming you again in the future.
Kind regards,
Keith

Betygsatt 5 av 5 stjärnor

Very helpful

Very helpful, not pushy.

29 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Thank you for your feedback. We’re delighted to hear you found the team very helpful and appreciated the no‑pressure approach. It’s great to know your experience was such a positive one.

Many thanks,
Chloe

Betygsatt 5 av 5 stjärnor

Excellent service

We initially went in to look at a Renault 5, and we were met by Molly who was very helpful, showing us around the car and arranging a test drive.
Once we had decided to buy, the process was efficient without a hard sell on extras.
Molly carefully guided us through the process and the handover of the new car.
We were very pleased with the service provided.

11 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Good afternoon,

Thank you for your review. It’s great to hear that Molly was so helpful from your first visit through to the test drive, purchase, and handover. We’re pleased the process was efficient, pressure‑free, and clearly guided throughout, and that you were very happy with the service provided.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Buying from vertu Nottingham was very…

Buying from vertu Nottingham was very straightforward. Molly was excellent with communication and kept me updated with the progress at every stage.

22 april 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Hi Philip,
Thank you very much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that buying from Vertu Renault Nottingham was a straightforward and positive experience for you.
It’s great to know that Molly’s excellent communication and regular updates kept you informed at every stage of the process. She’ll be really pleased to read your kind feedback.
Thank you again for choosing Vertu Motors, and if there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

I had a brilliant experience with Will…

I had a brilliant experience with Will from Vertu. He was amazing from start to finish. I’m so happy with my car. He went through everything with us. Thanks again Will

29 april 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Good morning Stacey,

Thank you for your review. It’s lovely to hear that Will supported you so well from start to finish and took the time to go through everything with you. We’re delighted you’re happy with your car and your experience.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Excellent customer service go and see Will

What a fantastic experiance we had purchasing our daughters new car she has complex requirements, Will looked after her on a personal level making sure he addressed all needs she is a very young driver and he talked to her instead of us. He advised her on suitable cars for her age group and answered all our questions as well as hers . If you use this company please go and see Will he cares for his customers at any age group.

6 april 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Good afternoon Rebecca,

Thank you for taking the time to share your experience. It’s great to hear that Will made your daughter feel comfortable and supported throughout the process, especially by taking the time to understand her needs and speaking directly with her. We’re glad his advice and approach helped make choosing her first car such a positive experience for you all.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Great sales service

Good open honest sales service. Great job by Mellissa.

23 mars 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Good morning Ian,

Thank you for your review. I’m really pleased to hear you received open and honest service — exactly what we aim for. It’s great to know Mellissa did such a good job supporting you throughout.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Good experience

Good experience at point of sale and car handover. Staff were friendly and professional and paperwork dealt with efficiently. Care was taken to show functions of the car. Car is in good condition and runs well.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Good afternoon Clare,

Thank you for sharing your feedback. I’m really pleased to hear you had a good experience both at the point of sale and during the handover. It’s great that the team were friendly, professional and handled all the paperwork efficiently.

I’m also glad to hear care was taken to show you the car’s functions, and that your vehicle is in good condition and running well — exactly what you should expect.

If there’s ever anything more we can help with, we’re always here.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Would like to praise Will Hooley - Thorpe new car sales…

Would like to praise Will new car sales at Vertu Renault, Sherwood Nottingham, he was very welcoming from day 1 , told him my needs ordered car Renault clio alpine, within the hour,
Was kept updated right through to picking up car Monday 9th March,
He even made it a special day by covering over the car , so we couldn't peek at it , until ready to drive away
Thank you very much Will , you are a credit to the company, keep it up

9 mars 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

. Thank you for taking the time to leave a review regarding your experience with Will Team at Vertu Renault Nottingham. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards Dawn

Betygsatt 5 av 5 stjärnor

Seamless experience buying a new Dacia Jogger

I ordered a Dacia Jogger in November and collected it on March 1st. Whole experience was seamless. Very friendly zero pressure staff. Very happy and will return 100%

1 mars 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Hi Glenn,
Thank you for your fantastic 5‑star review. We’re delighted to hear that your Dacia Jogger purchase was such a seamless experience from order to collection. It’s great to know the team were friendly, helpful, and never pushy.
We really appreciate your kind words and are thrilled to hear you’d return — that means a lot to us. Enjoy your new Jogger!
Kind regards,
Liza

Betygsatt 4 av 5 stjärnor

We had a problem with our first…

We had a problem with our first purchase but Abigail Vickers sorted everything for us. Regular phone calls keeping us up to date. She was marvellous. Thank you Abigail

29 januari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Renault Nottingham

Svar från Vertu Motors - Renault Nottingham

Thank you for taking the time to leave your feedback. I'm sorry to hear that there was an issue with your first purchase, but I’m really pleased that Abigail was able to resolve everything for you. Her regular updates and commitment to keeping you informed truly reflect the level of service we aim to provide.
I’ll be sure to share your kind words with her — she’ll be delighted to know how much you appreciated her support.
Kind regards,
Matthew

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