Salesman, John Smith, was very personable and friendly. We did not feel under any pressure. Anything he wasn't sure about he went off to find an answer.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a car from Vertu 9 years ago and had no problems, so I decided to use them again this year. Looked after by Jacob, Chaz and Jamie, all 3 were absolutely brilliant and I couldn't fault any... Se mer
Företaget har svarat
I bought my new Peugeot 5008 from Vertu Peugeot, Banbury on 1 Sep 26. The whole process was seamless from the part exchange of my car to picking up my new car. The sales executive, Jasmine Fost... Se mer
Företaget har svarat
Brilliant customer service from start to finish. Sales manager (Bradley) I dealt with was knowledgeable and discussed various options and after sales packages etc. Friendly atmosphere in showroom.
Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Om Vertu Motors - Peugeot Banbury
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktuppgifter
Southam Road, OX16 2RS, Banbury, Oxfordshire, Storbritannien
- 0344 659 4015
4,5
Utmärkt
50 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I came back to Peugeot to see if I…
I came back to Peugeot to see if I would get a better experience this time round and thanks to Jasmine - Andy Ryan and Jamie, I DID
Thank you all
5 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you for your review. We're really pleased to hear that you chose to return to Peugeot and that this time your experience was much better. It’s great to know that Jasmine, Andy, Ryan and Jamie all helped make a positive difference during your visit.
Thank you again for giving us another chance — we truly appreciate it.
Kind regards,
Matthew
My experience with Vertu
My experience with BSM, but now Vertu was fantastic as always. All staff are so friendly and helpful. I have a new car from yesterday and this is my fourth car from them. I’m giving them highest recommendation.
6 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you for your lovely review. We're delighted to hear that your experience with us—both as BSM and now Vertu—has continued to be fantastic. It’s wonderful to know that our team’s friendliness and helpfulness have kept you coming back, and we truly appreciate your loyalty over four cars.
Your highest recommendation means a great deal to us.
Kind regards,
Matthew
Car lease
Amazing service throughout my experienced. Absolutely everyone i dealt with at the Banbury dealership was exceptional in customer service.
From the v friendly staff who work at the main desk manning the phones to the salesman John and the Manager.
Highly recommend this v professional car dealership 10/10
5 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you for your fantastic review. We're delighted to hear that everyone you dealt with at our Banbury dealership provided exceptional service from start to finish. It’s great to know that our front‑of‑house team, John, and the Manager all made such a positive impression. Your recommendation means a lot to us.
Kind regards,
Matthew
Picked up my brand new Peugeot 2008…
Picked up my brand new Peugeot 2008 yesterday and had a great experience. Jamie and John were brilliant from start to finish—very friendly, helpful, and made everything really easy. The whole process was smooth and stress-free.
Thanks so much for all your help, I really appreciate it and would definitely recommend!
5 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you for sharing such a fantastic review. I’m delighted to hear that collecting your brand new Peugeot 2008 was such a positive experience. Jamie and John will be thrilled to know their friendly, helpful approach made the whole process smooth and stress‑free for you — they always aim to deliver this level of care.
We really appreciate your kind words and your recommendation. Enjoy every moment in your new car, and if you ever need anything, we’re always here to help.
Kind regards,
Matthew
The staff were very welcoming I didn’t…
The staff were very welcoming I didn’t feel like a person who was just browsing .The showroom was extremely professional and I felt that my needs were taken into consideration. All in all it was a very pleasant experience and I felt the staff were extremely helpful and made me feel confident in in my choice.The person who dealt with me buying my car was extremely pleasant and professional.It was a happy experience.
25 februari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you for your wonderful review. We’re delighted to hear that you felt so welcomed from the moment you arrived and that the showroom’s professional atmosphere made you feel comfortable and valued. It’s great to know your needs were truly taken into consideration and that the team were helpful, supportive, and made you feel confident in your choice.
We’re especially pleased that the person who guided you through the purchase was pleasant, professional, and helped make the whole experience a happy one. Your feedback means a lot to us.
Kind regards,
Keith
Absolutely lovely!
Absolutely lovely!
Everyone I dealt with was amazing and the car was a great deal.
14 februari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Good afternoon Dan,
Thank you for the great feedback. I’m really pleased to hear that everyone you dealt with was amazing and that you found a great deal on your car. It’s wonderful to know your experience was such a positive one.
Kind regards,
Dean
⭐⭐⭐⭐⭐ Brilliant, Honest Service
We recently bought a car from Vertu Peugeot Banbury and had such a great experience, thanks to Jack.
The service we received from Vertu was noticeably different to other showrooms we’d visited. From the start, Jack was friendly, approachable and really easy to talk to. He was clearly very knowledgeable about the cars but what we appreciated most was how honest and genuine he was. There was no pushy sales pitch at all — he just listened to what we wanted, respected our budget and worked hard to find something that genuinely suited us.
He couldn’t have been more accommodating and made the whole process feel straightforward and stress-free. We’re so grateful for his help and wouldn’t hesitate to recommend Jack to anyone looking to buy a car.
3 februari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Hi Kate
Thank you for sharing such a wonderful review. We're delighted to hear that your experience with Vertu felt noticeably different from other showrooms you visited. It’s fantastic to know that Jack was friendly, approachable, and easy to talk to, while also being knowledgeable and genuinely honest throughout.
We’re especially pleased that he listened carefully to what you wanted, respected your budget, and worked hard to find a car that truly suited you — all without any pressure. It’s great to hear he made the whole process straightforward and stress‑free.
Your kind words and recommendation mean a great deal to us.
Kind regards
Dawn
Straight forward distance purchase
Verity was extremely helpful from start to finish with my distance purchase, providing a video tour and offering to focus on any areas I requested and even going so far as to deliver the car herself,
The car was delivered in exactly the described conditions and so far shows no signs of any issues.
I wouldn't hesitate to recommend Vertu for your next car purchase.
26 januari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Verity and the team. We hope to see you again soon. Happy motoring, Chloe
A standout professional sales team
I was looked after by the Peugeot sales team from the moment I stepped into the showroom.
They were very professional and managed my expectations extremely well and explained thoroughly all of the options and helped me to make my decision. They were not pushy in any way which I've experienced with other dealerships.
The whole process was quite long due to the paperwork, agreements, etc., but I felt well equipped to make the right decision especially as it is a large purchase!
Very professional and friendly.
A real pleasure to deal with.
31 januari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from the team. We hope to see you again soon. Happy motoring, Chloe
A great memory i'l keep with me
It was amazing to see the staff how welcome their are with me , to see the experience they have and how nice they treat every client . Me personally i had a great time beeing there and manage to buy a car that completly exceed my expectation . I definetly come back there for the next upgrade
28 januari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Quick and easy process
Quick and easy process! Turn around of 2-3 days to get my new car. Really
helpful salesmen , can’t be happier with my experience here
7 januari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
Jamie is an absolute credit to vertu in…
Jamie is an absolute credit to vertu in Banbury.
So refreshing to deal with someone with such personable skills.
Jasmin also was a wonderful person to deal with.
These guys truly deserve credit for their hard work and attitude.
16 januari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Helpful staff
Helpful staff. However, load cover supplied with car doesn’t fit as not for this model. Sales are looking into this. Delivery driver had left food crumbs all over front 2 seats. Finally, the brakes squeal horrendously, they are recent so I’ll see if they quieten down after a few miles.
8 januari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Poor after service
So my 3008 went in Tuesday for a recall and other issues. A petrol hybrid. I was given an EV as a curtesy car, no problem it was only for the day. Today is Friday, car still with them, software problems. But it’s me chasing them, communication, poor. I explained I have no charging port can you give me a lead to charge from the mainframe at home; No there all out. Then what do I do, sorry there’s nothing we can do. So car recalled, repair taking four times longer thus far, still no idea when it will be done and massive inconvenience that I have to drive and sit and wait while this EV charges. How is that regarded as good service. Very poor and not much care.
8/1/26
No one made contact and NO all the work has not been completed.
12 december 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Dear William Flood,
Thank you for taking the time to leave your feedback, and we are very sorry to hear about the inconvenience and frustration you experienced during your recent visit. We fully acknowledge the issues you have raised, particularly around the delays and the lack of communication .This is certainly not the level of service we aim to provide.
Our Aftersales Manager, Andy Sturt, has been made aware of your comments and will personally address the concerns around communication and support to ensure this does not happen again.
Our service team have now confirmed that all work on your vehicle has been completed, and your car will be ready for collection as discussed with you later this afternoon.
We appreciate your patience, and once again we are really sorry for the inconvenience caused. If there is anything further you would like to discuss please let us know and our After sales manager will be in touch .
Kind Regards,
The Management Team Peugeot Banbury.
The team made it easy and carring
The team made it easy and carring , with face to face and phone conversation, explained things well .
13 november 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Good morning Yvonne. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
I recently bought a car from Vertu…
I recently bought a car from Vertu Banbury and had a fantastic experience from start to finish. The whole process was smooth, professional, and stress-free. Huge shoutout to Jack, who I dealt with — he was incredibly helpful, knowledgeable, and patient throughout. Jack made sure everything was explained clearly and went the extra mile to make sure I was happy with my purchase.
I couldn’t be more pleased with the car and the customer service I received. Highly recommend Vertu Banbury if you’re looking for a great car-buying experience!
10 november 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Good morning Alix. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Jack and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Jamie and Jasmin are first class sales…
Jamie and Jasmin are first class sales people. They go above and beyond their duties to ensure you get the right vehicle.
6 november 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you so much for your kind words! We are so happy to hear that Jamie & Jasmin were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Very poor and non existent after sales servo
Booked my car into BSM at 9am, not heard anything at 2 pm phoned and went to answer phone and said they would call back and didn't, phoned at 3pm answer phone would phone back and didn't, 4pm answer phone,went to car sales and immediately answered, connected to service said they were pricing things up, 5pm called in on spec, no pricing, nothing done on car after 8 hours disinterested service team
23 oktober 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Hello John, thank you for taking the time to leave your feedback. We understand your concerns and can confirm that your query has already been addressed by our team. If you would like to discuss this matter further, you are more than welcome to reach out to our management team directly at the dealership they will be happy to speak with you in more detail.
Kind Regards,
Vertu Hyundai Banbury Team
A Good Experience
Williams patience in helping me to find my ideal car was exceptional. (With advice & imput, plus good coffee from Mel )
All in all a very good experience with friendly sales team that were welcoming and supportive. After sales follow up was very good . Highly recommend using Vertu. 👌
18 oktober 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
My 5008 was subject of a recall
My 5008 was subject of a recall, and Vertu was not my local Peugeot. Bryonie, Chris and Rob were friendly, professional and gave great service! Very impressed.
10 oktober 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Peugeot Banbury
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Bryonie, Chris, Rob and the team. We hope to see you again soon. Happy motoring, Selina
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.