Was greeted at the door with a friendly welcome and was seen by Finley who was extremely friendly and professional who sorted my query about the car l had seen online, about an hour later I purchased... Se mer
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Plats
Byt platsPreston Farm Industrial Estate, Yarm Road, TS18 3RT Stockton-on-Tees, County Durham, GB
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Det här tycker kunderna
What impressed me most, was the staff. Friendly, polite, very knowledgeable about the car product. Special mention to Finley hugill. Who was dealing with me. The car is brilliant.
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Hi vertu just like to thank everyone at the car dealership they could not have been more friendly and welcoming if they tried. Finley hugill was such a professional and helpful salesman cannot fault h... Se mer
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Can’t not fault Jahaidul from the Stockton branch who was exceptional in his customer service when getting our new car! Honestly nothing was too much, he updated us throughout the whole process and w... Se mer
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Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Om Vertu Motors - Nissan Stockton
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktuppgifter
Preston Farm Industrial Estate, Yarm Road, TS18 3RT, Stockton-on-Tees, County Durham, Storbritannien
- 0344 659 3947
4,6
Utmärkt
70 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What impressed me most.
What impressed me most, was the staff. Friendly, polite, very knowledgeable about the car product. Special mention to Finley hugill. Who was dealing with me. The car is brilliant.
9 september 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Thank you for your wonderful review.
We are delighted to hear that our team made such a positive impression on you. It's fantastic to know that you found everyone friendly, polite, and knowledgeable, and that you are so pleased with your new car.
A special thank you for recognising Finley Hugill. We're thrilled to hear that he provided excellent service throughout your experience and helped make the process smooth and enjoyable.
Thank you for choosing Vertu Motors. We truly appreciate your feedback and hope you enjoy every mile in your new car.
Kind regards,
Keith
Was greeted at the door with a friendly…
Was greeted at the door with a friendly welcome and was seen by Finley who was extremely friendly and professional who sorted my query about the car l had seen online, about an hour later I purchased the vehicle
3 september 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Hi Darrel,
Thank you so much for taking the time to leave such a detailed and fantastic 5‑star review. We’re absolutely delighted to hear that, despite a few challenges along the way, your experience with Vertu Škoda Derby was the best vehicle purchasing experience you’ve ever had.
It’s wonderful to know that Mark Pashley provided such exceptional support throughout the entire process. Your comments about his attentiveness, reassurance, knowledge, and genuine care are exactly what we aim to deliver for every customer. We're especially pleased to hear that he kept you fully informed, was always available to answer questions, and worked hard to resolve any issues that arose.
Travelling all the way from Northern Ireland to secure your perfect vehicle is a significant journey, so it’s fantastic to hear that Mark went the extra mile at every opportunity, from collecting you at the airport to ensuring a seamless handover. We’re also delighted that the small touches, including the warm welcome, coffee after your early flight, and meeting the Manager, helped make you and your wife feel valued.
Your kind words mean a great deal to us, and we’ll be sure to pass your wonderful feedback on to Mark and the wider team. We are certain he will be delighted to know the positive impact he had on your experience.
We hope you enjoy every mile in your new vehicle, and thank you once again for choosing Vertu Škoda Derby.
Kind regards,
Liza.
Went in not expecting to buy a car
Went in not expecting to buy a car. How wrong we were. Met at the door by a lovely gentleman called Richard. Told him what were looking for he showed us a couple of cars then we discussed what to buy he said they had a demonstrator in the model we liked would we like a test drive. He also said they had another demonstrator at another branch in another colour we do not like black which the first car was. We had the test drive and Richard left us to give time to discuss the car and if we were interested. He was not all pushy I have experienced at other deanships. Some dealers we have been in we have been totally ignored. Richard did not push at all he gave time to discuss our decision.. Our car was valued £1000 more than the garage next door. We decided to go ahead with the sale .The car was drive up from another dealership and we took delivery 5 days later. Fastest car we have ever brought. Richard spent time with us answered all our questions on our hand over. Richard is a credit to Vertu. Thankyou from us both the Trouble and The tight Yorkshire man.
28 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Thank you for your wonderful review.
We are delighted to hear that Richard provided such an exceptional experience from the moment you walked through the door. It's fantastic to know that he took the time to understand what you were looking for, arranged a test drive, and gave you the space to make the right decision without any pressure.
We're especially pleased that the part exchange valuation, quick turnaround, and smooth handover all helped make the experience such a positive one. Your comments about Richard's professionalism, patience, and customer-focused approach are greatly appreciated and we will be sure to pass them on to him.
Thank you for choosing Vertu Motors, and for your lovely sense of humour! We hope you enjoy many happy miles in your new car.
Kind regards,
Keith
I expressed interest in a car they have…
I expressed interest in a car they have listed as part of their inventory. Very aggressive sales tactics; the usual ‘we have several lines of interest in this vehicle’ etc etc. Extremely ‘pushy’ and not pleasant to deal with whatsoever.
I’m glad I walked away and went with a competitor who were not only pleasant to deal with but made me an excellent offer for an identical car, which I have subsequently purchased.
Personally, I’ll never entertain a Vertu dealership ever again.
24 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Good afternoon. Thank you for your review. A member of the management team will contact you tomorrow to address your experience. Kind regards, Dean
Was so easy to deal with
Was so easy to deal with.
No problems at all and Jo could not of been more helpful.
17 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Good afternoon Paige,
Thank you for your kind feedback, it’s great to hear everything was so easy and straightforward. We’re delighted Jo was so helpful throughout and made the whole experience a positive one.
Kind regards,
Dean
Stockton Nissan won’t be back again!
We have purchased Nissan Qashqia, quite new. I did purchase car from this dealership before but seems to be store gone down hill no one gets back to you if you email or call. Seller advised me that they don’t have office so they don’t check emails or have time. I have emailed store as car we have purchased has no new keeper slip, paid 12 months taxed but not showing its taxed, car has a white paint over all over interior of the car, alloys scratched so bad but been told like new condition, radio screen was scratched to bits. I have emailed customer services, manager Lee from store still no one got back to me. I have done a deal with car mats included but front car mats in the car but back of the car mats no where to be seen. Worst part is getting ignored by paying lots of money and specially returning customer purchased so many cars from Vertu no help whatsoever!
Hope someone be in touch and get this resolved
Kind regards,
Ferah
14 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Good morning. Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1FM1508 Kind regards, Danielle
Hi vertu just like to thank everyone at…
Hi vertu just like to thank everyone at the car dealership they could not have been more friendly and welcoming if they tried. Finley hugill was such a professional and helpful salesman cannot fault him lovely man .would recommend this dealership to all my friends and family.thankyou so much
11 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Hi Colin,
Thank you for your wonderful review. We're delighted to hear that everyone at the dealership was so friendly and welcoming and that you felt well looked after throughout your visit. It's especially great to know that Finley Hugill provided such professional and helpful service and made such a positive impression.
We really appreciate your recommendation to friends and family and will be sure to pass your kind words on to Finley and the team at Nissan Stockton.
Kind regards,
Danielle
Superb informed service from start to…
Superb informed service from start to finish. Super friendly and patient through the purchase
8 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Good afternoon Clive,
Thank you for your wonderful feedback, it’s great to hear you received such superb service from start to finish. We’re delighted the team were so friendly, knowledgeable and patient throughout your purchase, helping to make the whole experience such a positive one.
Kind regards,
Dean
Excellent service from Vertu, Stockton!!
The salesman who helped me (Sahail) dealt with me in a very professional and (importantly) friendly way. He explained the process clearly from start to finish, and ensured a smooth purchase of the car he located for me from another Vertu dealership. Excellent service all round!!
15 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Thank you so much for your kind words! We are so happy to hear that Sahail was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards,
Dawn
Very helpful and professional sales…
Very helpful and professional sales team.
3 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn
I have recently had my car in for the…
I have recently had my car in for the air con to be serviced and also a summer check, but prior to this I had a full service and MOT. I dealt with a lady called Emma, I could not fault her at all. She kept me updated on everything and when the car was returned to me, she had included a car wash and vacuum free of charge.
There’s a nice area to sit while you wait and a coffee machine for you to use free of charge.
Highly recommend this garage and Emma for there first class service.
5 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Good afternoon Sheila,
Thank you for your wonderful feedback, it’s great to hear Emma provided such excellent service and kept you updated throughout. We’re pleased the extra touches, including the complimentary wash and vacuum, helped make your experience even better. It’s also lovely to hear you enjoyed the facilities while you waited. We really appreciate your recommendation.
Kind regards,
Dean
Can’t not fault Jahaidul from the…
Can’t not fault Jahaidul from the Stockton branch who was exceptional in his customer service when getting our new car! Honestly nothing was too much, he updated us throughout the whole process and was such a pleasure to deal with. Cars not to bad either!
20 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Thank you for your fantastic review.
We are delighted to hear that Jahaidul provided such exceptional customer service during your new car purchase. It's wonderful to know that he kept you updated throughout the process and made everything as smooth and straightforward as possible.
We're especially pleased to hear that nothing was too much trouble and that he was such a pleasure to deal with. And we're glad you're enjoying the car too!
Thank you for choosing Vertu Stockton and for taking the time to share your experience.
Kind regards,
Keith
A Superb Experience
Professional, helpful,knowledgeable and personable staff . Joanne ,sales exec, was a delight, answering all our questions straightforwardly and without jargon.
We have dealt with the company for a number of years and have always been satisfied but more so on this occasion
We honestly could not have had a better experience.
By the way the car is superb and admired greatly by family and friends alike!
17 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Hi Keith,
Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you received such professional, helpful, knowledgeable, and personable service from the team at Nissan Stockton.
It’s especially fantastic to hear your kind words about Joanne. We’re pleased that she was able to answer all your questions clearly and straightforwardly, helping to make the experience so enjoyable. As a valued returning customer, it means a great deal to us that you consider this to be your best experience yet.
We’re also thrilled to hear that you’re loving your new car and that it’s already attracting admiration from family and friends!
Thank you again for your continued loyalty and support. We’ll be sure to pass your lovely feedback on to Joanne and the team.
Kind regards,
Liza.
Svar från Vertu Motors - Nissan Stockton
Thank you for your feedback. We’re delighted to hear that everyone was brilliant and helped make your experience such a positive one.
We truly appreciate you taking the time to share your comments.
Kind regards,
Matthew
From the moment we dropped into Nissan…
From the moment we dropped into Nissan Stockton we felt noticed and welcomed but not hassled. We we wanted more information, a polite smile over to the staff saw us acknowledged, with staff introducing themselves to us, and asking if they could help in anyway.
22 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Hi J Kay,
Thank you for your review. We're delighted to hear that from the moment you arrived at Nissan Stockton, you felt welcomed and acknowledged without any pressure. It's great to know the team were attentive, approachable, and happy to provide information when needed. Creating a friendly and relaxed experience is exactly what we strive for, so your feedback is greatly appreciated.
Kind regards,
Danielle
Excellent service from Nicholas Foley…
Excellent service from Nicholas Foley who made buying the car so easy and straightforward. He provided exemplary service and and will definitely be returning when I buy my next car
7 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Hi Kath,
Thank you for taking the time to leave such a fantastic 5-star review. We’re delighted to hear that Nicholas made the car-buying process so easy and straightforward for you. Providing exemplary service is exactly what we strive for, and it’s wonderful to know Nicholas delivered such a positive experience.
We truly appreciate your kind words and are thrilled to hear that you’ll be returning when it’s time for your next car. We’ll be sure to pass your feedback on to Nicholas and the team at Nissan Stockton.
Kind regards,
Liza.
Excellent service from start to finish.
Excellent service from start of purchase to vehicle collection. Over our 3 visits to the sales room we were helped by 6 staff of varying grades. All were polite, courteous and most helpful.
27 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Hi Oxenholme Guy,
Thank you for your feedback.
It's fantastic to hear you received excellent service from purchase through to collection. We're pleased that everyone you met during your visits was polite, courteous and helpful, making the experience a positive one throughout.
Kind regards,
Danielle
Honest friendly and helpful
We were treat in a friendly helpful and courteous manner throughout
Everyone was honest and straightforward throughout I drove away with the understanding that if need any help with the car it's not a problem to ask would definitely go back to vertu Nissan Stockton
12 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Thank you for your kind feedback. We’re delighted to hear that you were treated in such a friendly, helpful and courteous manner throughout your experience.
It’s great to know that the team’s honest and straightforward approach gave you confidence, and that you felt supported even after driving away. We truly appreciate your recommendation and look forward to welcoming you back to Vertu Nissan Stockton in the future.
Kind regards,
Matthew
Constantly in touch keeping you…
Constantly in touch keeping you informed how the process is going. Extremely pleasant and very helpful. Make you feel very welcome when in the branch. Highly recommend this place
30 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Good afternoon Yvonne,
Thank you for your wonderful feedback, it’s great to hear you were kept informed throughout the process and felt so well looked after. We’re pleased the team made you feel welcome and provided such helpful support from start to finish.
Kind regards,
Dean
I was looking for a new car and Jai in…
I was looking for a new car and Jai in Nissan Stockton was absolutely brilliant. Answered all my questions, offered advice and took me through the Nissan journey. Im so impressed with my new car. Big thanks to Jai a real credit to Nissan Stockton.
19 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Nissan Stockton
Good morning Stephen,
Thank you for your fantastic feedback, it’s great to hear Jai provided such helpful advice and answered all your questions throughout your journey. We’re delighted you’re so impressed with your new car and that Jai made such a positive impression.
Kind regards,
Dean
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