Vertu Motors - Mazda Hamilton Omdömen 

37
TrustScore 4.5 av 5

4,6

Whistleberry Road, ML3 0EJ Hamilton, Lanarkshire, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

It was great experience, we had Owen at Toyota Hamilton looked after us. Everything went very smooth and quick. Friendly,knowledge and took us through the entire process. We checked the car on Tuesda... Se mer

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Betygsatt 5 av 5 stjärnor

Cannot be any happier with the experience of working with the guys at Vertu Hamilton. A pleasure from start to finish and no questions unanswered. Everyone was pleasant and accommodating. Second... Se mer

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Betygsatt 5 av 5 stjärnor

Very friendly staff. Young guy who dealt with us was fantastic, very friendly, professional and polite. A credit to the company.

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Betygsatt 5 av 5 stjärnor

Visited dealers twice. On both occasions I spoke to Yoan who was pleasant and helpful - clarified car features and the care package when I did not understand. I looked at and sat in a couple of other... Se mer

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Företagsinformation

  1. Bilhandlare
  2. Bildelar
  3. Bilverkstad och underhåll
  4. Återförsäljare av motorfordon
  5. Återförsäljare av begagnade bilar

Skrivet av företaget

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


Kontaktuppgifter

  • Whistleberry Road, ML3 0EJ, Hamilton, Lanarkshire, Storbritannien

  • 0344 659 7992

4,6

Utmärkt

TrustScore 4.5 av 5

37 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(37)

11 737 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Very friendly staff

Very friendly staff. Young guy who dealt with us was fantastic, very friendly, professional and polite. A credit to the company.

3 juli 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Hi Jim,

Thank you for your feedback.

It's great to hear you found the team so friendly and welcoming. We're especially pleased that the member of staff who looked after you was professional, polite and made such a positive impression.

Kind regards,
Danielle

Betygsatt 5 av 5 stjärnor

Great Experience - Yaris

It was great experience, we had Owen at Toyota Hamilton looked after us. Everything went very smooth and quick. Friendly,knowledge and took us through the entire process. We checked the car on Tuesday, by Friday we picked it up with all finance everything approved.
We were happy and satisfied with the customer service.

12 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Good afternoon Ahmad,

Thank you for your review. It’s great to hear you had such a positive experience with Owen, and that everything was handled so smoothly and efficiently from your first visit through to collection.

We’re pleased that the process felt quick, friendly, and well explained throughout, and that everything was ready within such a short timeframe. It’s fantastic to know you’re happy and satisfied with the service you received.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Cannot be any happier with the…

Cannot be any happier with the experience of working with the guys at Vertu Hamilton.
A pleasure from start to finish and no questions unanswered.
Everyone was pleasant and accommodating.
Second time using this team and will definately be back.
Thanks to Owen for all his help and Aimee for dog sitting whilst I got the details for picking up my car. Nothing a hassle. Well done again guys.

12 juni 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Good afternoon Louise,

Thank you for your wonderful review. It’s fantastic to hear that your experience with the team at Hamilton was such a pleasure from start to finish, and that everything felt easy and well supported.

We’re especially pleased that Owen provided such great assistance and that Aimee went the extra mile too — even helping with dog sitting! It’s those personal touches that really make a difference.

We truly appreciate your continued loyalty and look forward to welcoming you back again in the future.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

I dealt with Neil at the dealership and…

I dealt with Neil at the dealership and his customer service was outstanding, no sales pressure whatsoever just genuine honest guy. The car itself was a great deal, would definitely recommend buying a car from here.

18 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Good morning Hugh,

Thank you for your review. It’s great to hear that Neil provided such outstanding, honest service with no pressure, making the experience so positive. We’re also pleased you were happy with the deal on your car, and we really appreciate your recommendation.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

Very good customer service

Very good customer service, the whole process was quick and easy, Thank you katie.

27 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Hi there,
Thank you for your fantastic review! We’re delighted to hear you received very good customer service and that the whole process was quick and easy.
It’s great to know Katie looked after you so well.
We hope you’re enjoying your new car, and thank you again for choosing Vertu!
Kind regards,
Kerry

Betygsatt 5 av 5 stjärnor

Yoan was helpful throughout the whole…

Yoan was helpful throughout the whole process. Would definitely recommend vertu Hamilton.

11 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Good afternoon John,

Thank you for your feedback. It’s great to hear Yoan supported you throughout the process and made everything straightforward. We really appreciate your recommendation.

Kind regards,
Dean

Betygsatt 5 av 5 stjärnor

As usual I was professionally supported…

As usual I was professionally supported by Terry throughout the process of transiting from PCP to HP policy for another car.
The process was stress free and excellent!
Thank you Terry.

9 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Thank you for your feedback. We’re delighted to hear that Terry once again provided professional and stress‑free support while helping you transition from a PCP to an HP agreement. It’s great to know the process was handled so smoothly and to such a high standard. Your kind comments will be shared with Terry and are very much appreciated.
Kind regards,
Matthew

Betygsatt 4 av 5 stjärnor

Consumer services was great and the car…

Consumer services was great and the car working fine has I expected

1 maj 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Hi there,
Thank you for your feedback. We're really pleased to hear that the customer service was great and that the car is performing exactly as you expected. Your comments are truly appreciated.
Kind regards
Dawn

Betygsatt 5 av 5 stjärnor

A relaxed experience

Visited dealers twice. On both occasions I spoke to Yoan who was pleasant and helpful - clarified car features and the care package when I did not understand. I looked at and sat in a couple of other cars to compare with my preferred choice. No pressure to do the deal at any point. When purchasing, Yoan showed me his check list as we ran through it then a last chat in the car going over sat nav and other controls before I drove away.

20 april 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Dear Alan,
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that your experience was so positive across both visits and that Yoan provided pleasant, helpful and pressure‑free support throughout.
It’s great to know that he took the time to clearly explain the vehicle features, care package and controls, and that you felt comfortable comparing options without any pressure to proceed. We’re also pleased to hear that the handover was thorough and helped you feel confident before driving away.
Your kind comments will be shared with Yoan and the team at Mazda Hamilton. Thank you again for choosing us.
Kind regards,
Liza

Betygsatt 5 av 5 stjärnor

Our sales rep Cameron Stewart was very…

Our sales rep Cameron Stewart was very helpful and answered all our questions and nothing was a bother for him.

20 mars 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Hi there,
Thank you for taking the time to leave your feedback. I’m really pleased to hear that Cameron Stewart was so helpful and that he made the experience smooth by answering all your questions with nothing being too much trouble. He’ll be delighted to know his support made such a positive impact.
We truly appreciate your kind words.
Kind regards,
Keith

Betygsatt 5 av 5 stjärnor

Right from the moment I walked in I was…

Right from the moment I walked in I was made welcome, I was introduced to Jamie Somerville who took me through the full process of buying the new car. Nothing at all was a problem and the whole experience was very good.

6 mars 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Thank you for taking the time to share your experience. We’re delighted to hear that you were made to feel welcome from the moment you arrived and that Jamie Somerville guided you smoothly through the entire process of purchasing your new car. It’s great to know that nothing was too much trouble and that the experience was such a positive one.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Kind regards,
Matthew

Betygsatt 5 av 5 stjärnor

Returning Customer!

Thanks to Scott for great service: personable, professional, efficient. Ongoing appreciation, having had the connection with the Mazda showroom and subsequently Vertu over the years.

2 mars 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Hi KR,
Thank you so much for your wonderful 5‑star review. We’re delighted to hear that Scott provided such great service — personable, professional and efficient. He’ll be really pleased to receive your kind feedback.
It’s especially meaningful to know that you’ve continued to return over the years and that your ongoing connection with the Mazda showroom, now Vertu, has remained positive. We truly appreciate your loyalty and trust.
Thank you again for taking the time to share your experience.
Kind regards,
Liza

Betygsatt 5 av 5 stjärnor

It’s was great

It’s was great

8 februari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Thank you for sharing your feedback. We’re really pleased to hear that your experience with us was great, and we appreciate you taking the time to let us know.
Kind regards,
Chloe

Betygsatt 5 av 5 stjärnor

Vertu Mazda Hamilton… 5 star!

Purchased a new Mazda and dealt with Jamie Sommerfield at Vertu Hamilton. He was extremely helpful and friendly throughout the entire process. Nothing was too much trouble, he got back to me when he said he would. The car is perfect and the chap that delivered it all the way from Hamilton to Lincolnshire was equally friendly and helpful. All in all a 5 Star service.

7 februari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Thank you for sharing such a lovely review. We’re delighted to hear that your experience with Jamie at Vertu Hamilton was so positive. It’s wonderful that he kept everything friendly, helpful, and stress‑free throughout the process. We’re also pleased to know the delivery to Lincolnshire went smoothly and that your new Mazda is everything you hoped for. A truly 5‑star experience all round.
Kind regards,
Chloe

Betygsatt 5 av 5 stjärnor

My new Car 💖From start to finish l couldn't have…

From start to finish l couldn't have asked for a better experience 💯🫶 l never had any idea what l was doing, so yes l was very nervous, William couldn't have been any more help to me and my daughter, every question we ask was explained beyond and more, he was available for every question asked, l always new what was going on from start to finish 💯, to be honest lm going through a lot in my personal life right now and after a massive stroke 8 years l am terrible with technology all technology! I never once felt misunderstood at any point, infact l was at ease from the beginning 🫶 so yes what an amazing experience from start to finish 👍 William also made it very clear if l have any questions at ALL or l need any help with the car to contact him without any hesitation.l also want to say they was a great atmosphere in the garage, all the staff are friendly and helpful😊

6 februari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Thank you so much for sharing such a heartfelt review. We’re truly delighted to hear that your experience was exceptional from start to finish. William will be incredibly touched by your kind words — his patience, clear explanations and constant support are exactly what we hope every customer experiences.
It’s wonderful to know that both you and your daughter felt reassured and fully informed at every stage. Your honesty about feeling nervous, especially with everything you’ve been going through, makes your feedback even more meaningful. We’re so glad William helped you feel at ease and never misunderstood.
It’s also lovely to hear the positive atmosphere from the whole team made a difference during your visits. Please remember, just as William said, we’re always here for any questions or help you may need — anytime.
Kind regards
Keith

Betygsatt 5 av 5 stjärnor

Best Mazda, friendly people

End to end buying "almost new" Mazda CX-60 from Vertu was very clear, comfortable and professionally backed process. I've got answers on all my questions from the first call on the ad, to the last moment of the collection of our new car. Price for the part exchange was reasonable for the deal and even if it's always less than everyone expects I believe the new owner of my loved CX-5 won't be disappointed buying it from Vertu.
Special thanks to Jamie. Everything was ready for us when we got to the dealership. Whole exchange-buying process was easy and very well organised.
Mazda is the best!

23 januari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Good morning Pavel.

Thank you so much for taking the time to share your fantastic feedback! We’re delighted to hear that your experience purchasing your Mazda CX‑60 was clear, comfortable, and professionally supported from start to finish.
It’s great to know that you felt well‑informed throughout the process and that the part‑exchange for your CX‑5 felt fair and handled with care. We’re sure its next owner will appreciate how well you’ve looked after it.
A special thank you for recognising Jamie — he’ll be thrilled to hear your kind words. We’re pleased everything was prepared and that the collection and exchange were smooth and well organised.
We hope you absolutely love your CX‑60, and we’re always here if you need anything in the future.
Thanks again for choosing Vertu Mazda

Betygsatt 5 av 5 stjärnor

Excellent advice and great customer…

Excellent advice and great customer service

28 januari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Good evening Jane. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Betygsatt 5 av 5 stjärnor

Excellent sales service from Frank…

Excellent sales service from Frank Fleming sales manager and Scott used car sales

6 december 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Thank you so much for your kind words! We are so happy to hear that Frank was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Betygsatt 5 av 5 stjärnor

Would Give Hamilton 6 Stars if Could

The Vertu Mazda Sales Team in Hamilton provided an outstanding service to us after a foreign van wrote off our own car in a collision. We secured a great deal on a lovely pre-reg Mazda CX 30. Our Sales Exec Jamie S. was genuinely helpful talking us through the whole purchase on the phone while we were recovering at home. Nothing was too much trouble - personalised video round the car, all the info we needed and delivery to our door in rural Argyll - all within 3 days of contacting them! We are delighted with our new shiny red Mazda… and the new 6 year warranty… and the CX 30’s excellent Euro NCAP safety rating… We are grateful to Jamie, Frank and the others involved for “going the extra mile” and helping us out of a difficult situation. Robert McC.

10 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Good morning. Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Betygsatt 5 av 5 stjärnor

First class service

Excellent advice and support. We are delighted with our new CX-30

12 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Mazda Hamilton

Svar från Vertu Motors - Mazda Hamilton

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

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