Emma Spedding was so outstandingly helpful and went the extra mile to ensure that I was completely satisfied with my purchase. I would not have taken delivery in August, but I did because Emma has al... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had wonderfull experience,from day one when we walked in Gerad the sales team member had workd out things so well for us and the Sales Manager Victoria had gone out of her way to get us the vech... Se mer
Företaget har svarat
Big thanks to Vertu in Guiseley. The staff were so helpful and Tony went out of his way to make our first experience of Land Rover a great one.
Företaget har svarat
Absolutely amazing service, from start to finish. Everyone went above and beyond. Everything explained and always able to contact quickly if there was a question, highly recommended
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Om Vertu Motors - Land Rover Guiseley
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktuppgifter
Whitecross Garage, Bradford Road, LS20 8NJ, Guiseley, West Yorkshire, Storbritannien
- 0344 659 2052
4,6
Utmärkt
61 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Big thanks to Vertu in Guiseley
Big thanks to Vertu in Guiseley. The staff were so helpful and Tony went out of his way to make our first experience of Land Rover a great one.
5 september 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Good morning,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a positive first experience with Vertu Land Rover Guiseley. It’s wonderful to know the team were so helpful and that Tony went above and beyond to make your introduction to Land Rover such an enjoyable one.
Thank you for taking the time to share your experience.
Kind regards,
Kerry
F PACE JAGUAR
Customer service was perfect, a pleasure to do business with. Highly recommended.
19 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Thank you for your wonderful review.
We are delighted to hear that you received perfect customer service and that it was a pleasure doing business with us. Providing a friendly, professional, and hassle-free experience is exactly what we strive for, so it's fantastic to know we met your expectations.
Thank you for your recommendation and for choosing Vertu Motors. We truly appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Keith
Great dealership
Lovely dealership, great customer service and lovely car. Went above and beyond to make it an overall excellent experience despite it being a used car rather than new, made the whole experience very special.
21 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Thank you for your wonderful review.
We are delighted to hear that you had such a positive experience with us. It's fantastic to know that the team went above and beyond to make your car purchase feel special and that you were treated with the same level of care and attention regardless of whether the vehicle was used or new.
We're also pleased that you enjoyed our customer service and are happy with your car. Creating a memorable, friendly, and hassle-free experience is exactly what we strive for.
Thank you for choosing Vertu Motors. We truly appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Keith
New car purchase Emma Spedding was so outstandingly…
Emma Spedding was so outstandingly helpful and went the extra mile to ensure that I was completely satisfied with my purchase. I would not have taken delivery in August, but I did because Emma has always gone out of her way to make sure that the service Guiseley dealership delivers is second to none.
Susan Levitt
27 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Thank you for your wonderful review, Susan. We're delighted to hear that Emma Spedding provided such outstanding service and went the extra mile to ensure you were completely satisfied with your purchase. It's fantastic to know that her dedication and commitment to delivering exceptional customer care gave you the confidence to take delivery of your new vehicle in August.
We'll be sure to pass on your kind comments to Emma and the team at Guiseley. Thank you for your continued trust and support.
Kind regards,
Matthew
⭐⭐⭐⭐⭐ Another fantastic experience with…
⭐⭐⭐⭐⭐ Another fantastic experience with Vertu Land Rover Guiseley
Yesterday I collected my new Range Rover Sport from Vertu Land Rover Guiseley and once again, the whole experience reminded me exactly why I keep coming back!
This is now my third Range Rover Sport purchased from Guiseley, and having driven Range Rovers for almost 21 years, I can genuinely say that the dealership and, more importantly, the people you deal with make such a difference.
A huge thank you to Emma, the General Manager, who always goes above and beyond. Nothing is ever too much trouble and you genuinely feel like a valued customer rather than just another sale. That level of personal service and customer care means an awful lot to me.
I also want to give a special mention to Will, who looked after me throughout the whole process. From keeping me updated by phone and email, and just making sure everything was sorted and ready for collection, he made the whole experience easy, enjoyable and completely stress-free. Thank you Will — you were an absolute star! 🌟
The handover yesterday was fantastic too — even down to the personalised display waiting for me when I arrived. Those little touches really do make buying a new car feel special and let's face it, the RRS is special 😍
And as for the car... I absolutely LOVE my RRS, I couldn't be happier with it 💙 The new colour too is something different for me, inside and out.
I've dealt with other Land Rover dealerships all over the UK over the years and had very different experiences, which is exactly why I wouldn't hesitate to recommend the team at Vertu Land Rover in Guiseley. They've looked after me exceptionally well through three cars now and have earned my loyalty because of it.
Thank you again Emma, Will and the whole team at Guiseley for making another new-car day such a special one 👊🏼
See you for number four... 😉😂
Five very well-deserved stars ⭐⭐⭐⭐⭐
19 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Good afternoon,
Thank you for your incredible feedback and, most importantly, for your continued loyalty over the years. It’s fantastic to hear that collecting your third Range Rover Sport from Guiseley was such a memorable experience and reinforced why you continue to return to the team.
We’re delighted Emma continues to provide the exceptional level of care and attention that has made such a difference to your ownership journey. It’s also wonderful to hear Will kept everything running smoothly, ensuring you were informed every step of the way and making the whole process easy and stress-free.
The personalised handover and special touches are all part of making collection day memorable, so it’s fantastic to know they helped make the occasion even more special. Most importantly, we’re thrilled that you love your new Range Rover Sport and that the new colour combination has exceeded your expectations.
Thank you for your kind words, loyalty and recommendation. We look forward to welcoming you back for number four when the time comes!
Kind regards,
Dean
Absolutely amazing service
Absolutely amazing service, from start to finish. Everyone went above and beyond. Everything explained and always able to contact quickly if there was a question, highly recommended
7 augusti 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Hi Jackie,
Thank you for your review. We're delighted to hear that you received absolutely amazing service from start to finish. It's wonderful to know that everyone went above and beyond, kept everything clearly explained, and was always readily available whenever you had a question. We really appreciate your recommendation and your kind feedback.
Kind regards,
Danielle
Excellent service and support From…
Excellent service and support From Michael Howarth and Emma Spedding
27 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Good morning Amanda,
Thank you for your kind feedback, it’s great to hear Michael and Emma provided such excellent service and support throughout your experience.
Kind regards,
Dean
Excellent service from the team at…
Excellent service from the team at Vertu Land Rover Guiseley. Everyone was friendly, professional, and helpful throughout. A smooth and excellent experience. Highly recommended!
15 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Good afternoon Ahmed,
Thank you for your fantastic feedback, it’s great to hear the team were friendly, professional and helpful throughout. We’re delighted everything went smoothly and that you had such an excellent experience. We really appreciate your recommendation.
Kind regards,
Dean
Every Box Ticked
Amazing experience from start to picking up my new vehicle.
William our salesman was so patient when going through All the features on my vehicle.
Lovely and pristine clean too.
Thankyou
18 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Thank you for your fantastic review. We are delighted to hear that you had an amazing experience from your first visit right through to collecting your new vehicle.
It's wonderful to know that William provided such great support throughout the process, taking the time to patiently explain all the features of your new vehicle and ensuring you felt confident and comfortable. We're also pleased that the vehicle was presented in pristine condition for handover, helping to make the occasion even more special.
Thank you for choosing us, and we will be sure to pass your kind feedback on to William. We hope you enjoy every moment with your new vehicle and look forward to welcoming you again in the future.
Kind regards,
Keith
I recently purchased a Defender 110
I recently purchased a Defender 110, and I couldn’t be happier with both the vehicle and the experience. From start to finish, the service was outstanding.
A huge thank you to Emma and Gerard, who were absolutely amazing throughout the entire process. They were friendly, knowledgeable, professional, and genuinely went above and beyond to make everything smooth and stress-free. They took the time to answer all my questions and made me feel valued every step of the way.
The Defender 110 is everything I hoped it would be, and the exceptional customer service made the whole experience even more memorable. I highly recommend this dealership to anyone looking for a first-class buying experience. Thanks again, Emma and Gerard—you’ve set the standard for outstanding customer service!
9 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Good afternoon. Thank you for your fantastic review, Hollie. We are delighted to hear that Emma and Gerard provided such outstanding service and made your Defender 110 purchase such a memorable experience. Your kind words about their professionalism, knowledge and dedication will mean a great deal to them.
Congratulations on your new Defender 110, and thank you for your recommendation. We wish you many happy miles ahead!
Kind regards,
Kerry
New Discovery Sport
We were very well cared for at Vertu Guiseley as usual.
29 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina
We had wonderfull experience,from day…
We had wonderfull experience,from day one when we walked in Gerad the sales team member had workd out things so well for us and the Sales Manager Victoria had gone out of her way to get us the vechile on time and on the commited time frame.
We appriciate the marvellous sales service from the team and people there at Guiseley Land Rover.
Will recommed peolple to do vosot to expereince the service them selves.
Thankyou Gerad and Victoria once again.
11 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Dear Shabnam,
Thank you very much for taking the time to share your feedback. We’re delighted to hear that you had such a wonderful experience from the moment you first visited us.
Your kind comments about Gerad are greatly appreciated — it’s fantastic to know that he took the time to understand your needs and organise everything so well for you. We’re also pleased to hear that Victoria went the extra mile to ensure your vehicle was ready and delivered within the promised timeframe.
Providing a seamless and supportive experience is very important to us, so your appreciation of the team’s efforts means a great deal. Thank you also for your recommendation — we’re sure it will be valued by others considering a visit to Land Rover Guiseley.
Thank you again for choosing us, and we hope you enjoy many happy miles in your new vehicle.
Kind regards,
Liza
Customer service by David Mann was 5 star
Customer service provided by David Mann was first class. Sale went through smoothly and it was a pleasure to be his first sale for Vertu Guiseley
1 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Hi Chris,
Thank you very much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you received first‑class customer service at Vertu Land Rover Guiseley.
It’s wonderful to know that your purchase went smoothly and that David made such a positive impression. Being part of his first sale at Vertu Guiseley makes it even more special, and he’ll be thrilled to read your kind feedback.
Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.
really lovely team
really lovely team; Gerard was fantastic and sorted everything for me at short notice. Really knowledgeable, helpful and easy process and I'd 100% get a car from them again
2 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Hi Ashleigh
Thank you for your lovely feedback. We're delighted to hear you had such a positive experience with the team. It’s wonderful to know that Gerard was fantastic, sorted everything for you at short notice, and made the whole process so easy. His knowledge and helpful approach clearly made a real difference.
We truly appreciate your recommendation and are pleased to hear you’d happily return to us again in the future.
Kind regards
Dawn
Collected a brand new car
Collected a brand new car. Scratches on the bonnet and mirrors. Filthy inside. Also scratches inside. Vertu said they would arrange to collect and sort it out. No call as yet. Hand over process took 2 hours. Finally the car brand new car had 108 miles on the clock.
19 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will investigate your concerns in more depth. Kind regards, Liza
Thanks Gerard Jones
Fantastic service received from Gerard Jones and the Guiseley Range Rover team. highly recommended.
13 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Thank you, Phil, for taking the time to leave this fantastic 5‑star review.
We’re thrilled to hear that you received excellent service from Gerard Jones and the team at Land Rover Guiseley. Your high recommendation means a great deal, and I’m sure the team will be delighted to know their efforts made such a positive impression.
If we can support you further in the future, please don’t hesitate to get in touch.
Kind regards,
Liza
Excellent buying experience
From start to finish of buying our car; Priya was in contact with us advising what was happening and when the car would be ready for collection. Nothing was too much trouble in our buying experience, we would use Vertu Land Rover again for our next purchase.
Thanks Priya and the Land Rover Team.
13 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Hi Charles,
Thank you for your fantastic 5‑star review. We’re delighted to hear that Priya supported you throughout the entire process and kept you well informed from start to finish. It’s wonderful to know that nothing was too much trouble and that your buying experience was smooth and enjoyable.
We truly appreciate your kind words and your intention to return to Vertu Land Rover Guiseley for future purchases. We’ll be sure to pass your thanks on to Priya and the whole team.
Kind regards,
Liza
Defender
Recently bought and Defender and dealt with Will for the transaction. He was first class and couldn't do enough to answer all my queries and assist. Overall a great experience and would use again.
12 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Good afternoon Keith,
Thank you for sharing your feedback. I’m really pleased to hear that your Defender purchase went so smoothly. It’s great to know Will looked after you so well and took the time to answer all your queries — it sounds like he made the whole experience straightforward and enjoyable.
I’m delighted to hear you’d be happy to return in the future. Thank you again for the great review.
Kind regards,
Dean
Good customer service always guaranteed…
Good customer service always guaranteed at Vertu Land Rover Guiseley
I love my new car and had good advice and help from the sales executive and other staff
I’ve dealt with Guiseley Vertu before and I’m sure I will again in the future
5 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Hi Mrs Patchett,
Thank you for taking the time to leave such a lovely 5-star review. We’re delighted to hear that you consistently receive great customer service at Vertu Land Rover Guiseley. It’s wonderful to know you’re enjoying your new car and that the sales executive and wider team provided helpful advice and support throughout your experience.
We truly appreciate your loyalty and your kind words. It’s always a pleasure to welcome you back, and we look forward to seeing you again in the future.
Kind regards,
Liza
Service was excellent
Service was excellent, always kept in the loop, updated regularly and pleasure to deal with, handover was quick and seamless.
5 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Guiseley
Hi James,
Thank you for taking the time to leave us a fantastic 5-star review. We’re really pleased to hear that you received excellent service from the team at Land Rover Guiseley. It’s great to know you were kept updated throughout and that the handover process was quick and seamless. Your kind feedback is very much appreciated.
Kind regards,
Liza
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.