Jonny Redfern and his team were awesome to work with super quick and got the car turned round for delivery in less than 24 hours, really over the moon with the purchasing process. I have been buying c... Se mer
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friendly, informed, constructive assistance throughout the purchase process. Both Henry Billingsley & Harrison(Harry) were professional and did there very best to conclude the transaction without appl... Se mer
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I had an enjoyable car-buying experience at Land Rover, Exeter. The Sales Executive was Henry Favre, - clearly a very able young man whose priority was the care of the customer . It was relaxing and... Se mer
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Extremely pleased with our Land Rover Range Rover Sport Auto Diesel vehicle purchased from Vertu Land Rover at Matford Exeter, the service was brilliant. We were welcomed and looked after by all t... Se mer
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Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Om Vertu Motors - Land Rover Exeter
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktuppgifter
6 Matford Way, Land Rover, Matford, EX2 8FN, Exeter, Devon, Storbritannien
- 0330 012 2306
4,7
Utmärkt
98 omdömen
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Jonny Redfern and his team were awesome…
Jonny Redfern and his team were awesome to work with super quick and got the car turned round for delivery in less than 24 hours, really over the moon with the purchasing process. I have been buying cars from Jonathan for years and hes a real asset to the company. the customer service was made extra special by Tony, Sonya wishing me happy birthday and gave me and my wife a gift which was greatly Appreciated .
8 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Thank you for your fantastic review! We're delighted to hear that Jonny, Tony and Sonya made your experience so memorable. It's great to know the team delivered such a smooth and speedy purchasing process, and we're especially pleased that the birthday surprise added a special touch. We truly appreciate your continued loyalty and look forward to helping you again in the future. Enjoy your new car! 🚗🎉. Kind regards, Selina
friendly and professional
friendly, informed, constructive assistance throughout the purchase process. Both Henry Billingsley & Harrison(Harry) were professional and did there very best to conclude the transaction without applying pressure in any way. Unfortunately the sale did not proceed through no fault of theirs or any issue with the vehicle. They remained friendly and professional and I would not hesitate to recommend them.
1 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Hi Nigel,
Thank you for taking the time to leave such a thoughtful 5-star review. We’re delighted to hear that Henry Billingsley and Harrison (Harry) provided friendly, informed, and constructive assistance throughout your experience at Land Rover Exeter.
While we're sorry that the purchase did not ultimately go ahead, we're pleased to know that both Henry and Harry remained professional, supportive, and committed to helping you without any pressure. It's especially gratifying to hear that their approach left such a positive impression despite the transaction not proceeding.
Thank you for your recommendation and for recognising the excellent service provided by the team. We’ll be sure to pass your kind feedback on to Henry and Harry.
Kind regards,
Liza.
Kai was so helpful, experienced and couldn't do enough for us. Customer service was second to none.
Kai was so helpful, great experience and even got a proper unveiling. Showroom is spotless and all the staff really helpful.
19 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Hi Ray,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that Kai was so helpful and that you had such a great experience at Land Rover Exeter.
It’s wonderful to know you enjoyed the unveiling of your new vehicle and that the showroom and team made such a positive impression. We pride ourselves on creating a welcoming environment, so your kind comments about the staff and facilities are greatly appreciated.
We’ll be sure to pass your feedback on to Kai and the team.
Kind regards,
Liza.
Great staff
Great staff, very friendly nothing was too much trouble. A relaxed approach to the process put me at ease. Would highly recommend
4 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Hi Andy,
Thank you for taking the time to leave us a fantastic 5-star review. We’re delighted to hear that you found the team at Land Rover Exeter so friendly and helpful, and that nothing was too much trouble throughout your experience.
It’s wonderful to know that the relaxed approach helped put you at ease and made the process an enjoyable one. Your recommendation means a great deal to us, and we truly appreciate your kind feedback.
Kind regards,
Liza.
Svar från Vertu Motors - Land Rover Exeter
Hi Mary,
Thank you for your feedback.
It's great to hear you found the team helpful, honest and friendly. We appreciate you taking the time to share your experience.
Kind regards,
Danielle
Thank you Kai and Helen
Thank you Kai and Helen
The process was easy and lovely , the car is beautiful.
Very professional .
I would use them again .
3 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Thank you for your wonderful feedback. We’re delighted to hear that Kai and Helen made the process easy and enjoyable, and that you’re so pleased with your beautiful new car.
It’s great to know you received such professional service throughout. We truly appreciate your kind words and look forward to welcoming you back again in the future.
Kind regards,
Matthew
Bucket List
The experience was everything I hoped it would be, it was a huge thing for me to buy my Range Rover Velar, a bucket list item now ticked and John Ashman made it just perfect.
3 juli 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Thank you for your wonderful feedback. We’re delighted to hear that purchasing your Range Rover Velar was such a special experience and that it lived up to your expectations.
It’s fantastic to know that John Ashman helped make this bucket-list purchase such a memorable one, providing the support and service needed to make everything feel perfect.
We hope you enjoy every moment with your Velar, and I’ll be sure to pass on your kind words to John.
Kind regards,
Matthew
OUTSTANDING SERVICE!
I had an enjoyable car-buying experience at Land Rover, Exeter. The Sales Executive was Henry Favre, - clearly a very able young man whose priority was the care of the customer . It was relaxing and without any negative input from either Henry or any member of their team. I purchased my first Land Rover - Range Rover Evoque and am thrilled with it. An outstanding stress free experience. Well done Land Rover, Exeter and a special thank you to Henry for guiding me through the purchase.
23 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Good afternoon Philip,
Thank you for your fantastic feedback, it’s great to hear you had such a relaxed and stress-free experience. We’re pleased Henry provided such attentive support and made the whole process enjoyable. Enjoy your new car!
Kind regards,
Dean
Very personal and professional…
Very personal and professional experience. All of the staff were attentive to detail ensuring our every comfort. It was a nice, well presented and good fun handover. My thanks in particular to Ryan Duncan and Pete Franklin. Thoroughly recommend Vertu Exeter. Well done guys.
19 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Hi Terry,
Thank you for your fantastic 5-star review!
We’re delighted to hear you had such a personal and professional experience with the team at Vertu Land Rover Exeter. It’s great to know everything was so well organised and that your handover was both enjoyable and memorable.
A big thank you for recognising Ryan and Pete as well – we’ll be sure to share your kind feedback with them.
We really appreciate your recommendation and hope to welcome you back again soon.
Kind regards,
Kerry
From meeting the very helpful person on…
From meeting the very helpful person on reception to driving away the service and help was professional, light hearted but outstanding. You do not have to dress in your finest Gucci gear to get a warm welcome from Vertu Land Rover Exeter. Special shout out to Henry, Pete and Helen, from reception to the car prep team, I just hope the after sales is as good as the initial sale.
11 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Good afternoon Mark,
Thank you for your fantastic review. It’s great to hear that you received such a warm welcome from the moment you arrived and that the whole experience felt both professional and enjoyable. Creating that relaxed, approachable atmosphere is really important to us.
Henry, Pete, and Helen will be delighted with your kind words, and we’re pleased the whole team made such a positive impression. We’re confident the aftersales service will match your experience so far, and we look forward to supporting you going forward.
Kind regards,
Dean
Just bought my latest LandRover from…
Just bought my latest LandRover from Vertu Exeter. Stuart located the car of my choice and he and the team really went out of their way to look after me. A really friendly team, will definitely be back.
12 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Thank you for your fantastic feedback. We’re delighted to hear that Stuart was able to find the perfect Land Rover for you and that he and the team took such great care of you throughout.
It’s great to know you enjoyed the friendly service, and we look forward to welcoming you back again in the future.
Kind regards,
Matthew
Won't be our last purchase with Vertu Exeter
On the off chance went to visit the showroom to see what they had. Our dealings were with Stuart and Harry. Test drove one of the evoques and left thinking about it. Went back 2 days later and spoke to Harry and said we would take it but wanted drive it home then. Not too sure if this is normal (Didnt even want the handover valet) but Harry sorted everything for us there and then (and also said to pop it in after a few months for the valet). Made payment easy, sorted the tax etc. Both Stuart and Harry were excellent and happy to indulge us with every stupid question we asked. We would absolutley go back to Vertu again these guys made the purchase a pleasure along with all the other team members who interacted with us. Your staff are a real credit to the company.
9 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Good afternoon Monique,
Thank you for your fantastic and detailed review. It’s great to hear that Stuart and Harry made such a positive impression and were able to accommodate your needs so smoothly, even arranging everything for you to drive away the same day.
Taking the time to answer all your questions and make the process easy and enjoyable really does make a difference, and we’re delighted this came across throughout your visit. Your kind words about the wider team are also very much appreciated.
We’re pleased you had such a positive experience and look forward to welcoming you back in the future.
Kind regards,
Dean
Fantastic experience
From start to finish John kept me updated on everything.
11 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Good afternoon Jason,
Thank you for your review. It’s great to hear you had a fantastic experience from start to finish, and that John kept you well updated throughout.
Kind regards,
Dean
Wonderful customer service
Wonderful customer service! John and Harrison were fantastic - very knowledgeable and not pushy in at all. I felt very looked after and will definitely return when it’s time to buy my next car. A five star service from lovely people!
9 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Thank you for your fantastic feedback. We’re delighted to hear that John and Harrison provided such knowledgeable and supportive service, and that you felt well looked after throughout your experience.
We truly appreciate your kind words and look forward to welcoming you back when it’s time for your next car.
Kind regards,
Matthew
First class service
We recently purchased a car from Vertu JLR Exeter and had a fantastic experience from start to finish.
Ryan Duncan looked after us throughout the whole process and was professional, knowledgeable and incredibly helpful every step of the way. Nothing ever seemed too much trouble, and everything was explained clearly and thoroughly, including the service plan and additional insurance options, which gave us real peace of mind.
The handover experience was particularly memorable. Ryan even came in on his day off to hand the car over to us, which we really appreciated. He made the whole occasion feel special rather than just another car purchase. One of our children didn’t even know we’d bought the car, so seeing their reaction when they got to pull the black cover off was a lovely moment that Ryan helped make possible.
The walkthrough of the car was clear, detailed and easy to follow, and we left feeling confident and excited about our new vehicle. We absolutely love the car and couldn’t be happier with our purchase.
We wouldn’t hesitate to recommend Vertu JLR Exeter, and especially Ryan Duncan, to anyone looking for a new car. Based on this experience, we’d be more than happy to return in a few years when it’s time to trade in and buy our next vehicle.
5 juni 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Hi Emily,
Thank you so much for taking the time to leave such an incredible 5‑star review. We’re absolutely delighted to hear about your fantastic experience with Vertu Land Rover Exeter.
It’s wonderful to know that Ryan Duncan provided such professional, knowledgeable, and supportive service throughout your journey. Going the extra mile — from clearly explaining every detail to even coming in on his day off — truly reflects the level of care we strive to deliver, and we’re thrilled this made such a positive impact.
Your handover experience sounds incredibly special, and we’re so pleased Ryan helped create such a memorable moment for you and your family. The surprise reveal for your child is a brilliant touch and exactly the kind of experience we love to be part of.
We’re also delighted to hear that you felt confident and excited as you drove away in your new car, and that you’re loving it. Your kind recommendation means a great deal to the entire team, and we’ll be sure to share your wonderful feedback with Ryan.
We look forward to welcoming you back in the future when the time comes for your next vehicle. In the meantime, if you need anything at all, we’re always here to help.
Kind regards,
Liza.
This was the best hand over of a new…Hand over
This was the best hand over of a new car we have ever experienced. Genuine people who are great at their job and a pleasure to deal with.
Our contact was John Ashman
30 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Thank you for your wonderful feedback. We’re delighted to hear this was the best handover you’ve experienced. It’s great to know you found everyone genuine, professional and a pleasure to deal with. John Ashman will be thrilled to receive your kind words.
Many thanks,
Chloe
Extremely pleased with our Land Rover …
Extremely pleased with our Land Rover Range Rover Sport Auto Diesel vehicle purchased from Vertu Land Rover at Matford Exeter, the service was brilliant. We were welcomed and looked after by all the staff. Jonathan Redfern was an excellent salesman, informative and knowledgeable at his job..... loved his restored Land Rover Jeep that was displayed in the showroom, our grandson wanted us to buy it!
A lovely gesture..."Unveiling ceremonial handover cover " when we were handed the keys. Thank you, we are truly gobsmacked!!
19 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Hi Michael,
Thank you for your fantastic 5-star review! We’re delighted to hear how pleased you are with your new Range Rover Sport and the experience you had at Land Rover Exeter.
It’s wonderful to know that you were made to feel so welcome and well looked after by the whole team, and that Jonathan provided such informative and knowledgeable support throughout. The ceremonial handover sounds like a fantastic touch—we’re so pleased it made your experience even more special!
Your kind words will mean a lot to Jonathan and the wider team. Thank you again for sharing such a great experience.
Kind regards,
Kerry
On my third Range Rover from Land Rover…
On my third Range Rover from Land Rover Exeter and I genuinely cannot imagine going anywhere else. The bay experience is something else entirely and the team are consistently brilliant across the board. Stuart deserves a particular mention — he is exceptional in every sense: knowledgeable, attentive and just a pleasure to deal with from start to finish. When you find people and a place that get it right every single time, the decision makes itself. Always Landrover Vertu Exeter
22 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Thank you so much for your continued loyalty and for taking the time to share such a fantastic review. It truly means a great deal to the whole team that you’ve chosen us for your third Range Rover – that level of trust is something we never take for granted.
We’re delighted to hear that your experiences with us have been consistently brilliant and that the handover experience stood out in particular. Creating something memorable and seamless for our customers is exactly what we strive for, so it’s wonderful to know we’re getting it right.
A special thank you as well for highlighting Stuart – we couldn’t agree more. He is a real asset to the team, and your kind words about his knowledge, attentiveness, and overall approach will mean a lot to him.
We truly appreciate your support and look forward to welcoming you back again in the future.
Kind regards,
Keith
Vertu LR Exeter off-hand and unhelpful
Just had a very off-hand and unhelpful call with Vertu Land Rover Exeter. Trying to get help with electronic software failure on our Discovery Sport. This is actually the second major issue we have had with a Discovery from this dealership. They are very attentive when they want to sell you something but could not care less afterwards.
14 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1KLC1505 Kind regards, Dean
Wonderful service from a team who went…
Wonderful service from a team who went above and beyond!
7 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Land Rover Exeter
Thank you for your kind feedback. We’re thrilled to hear that you received wonderful service from a team who went above and beyond to support you.
Your comments are greatly appreciated and will be shared with the team. We’re so pleased we could make your experience a positive one and look forward to welcoming you again in the future.
Kind regards,
Keith
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