The Vertu Motors team at Hyundai Sunderland was warm, friendly, and very welcoming from the moment we walked in . They listened to what we needed without any high pressure sales tactics. Sales... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have purchased 5 vehicles now over the last 6 years and always receive 5 star treatment from the sales team, in particular John goldsmith who talked me through all the options available to me which... Se mer
Företaget har svarat
Ash and Philip were friendly and very helpful as well as knowledge about the Hyundai cars as I had some specific questions about the i20. Nothing was to much trouble - great service and price. Very ha... Se mer
Företaget har svarat
I purchased a 3 year old green Fiat 500 Dolcevita on 19th December. Within a couple of days I found that the key did not always engage when I tried to start the car and sometimes it took several goes... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Om Vertu Motors - Hyundai Sunderland
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktuppgifter
Wessington Way, Castletown, SR5 3NX, Sunderland, Tyne & Wear, Storbritannien
- 0330 108 8733
4,8
Utmärkt
70 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff were professional d helpful
Staff were very professional and helpful
12 december 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe
I recently purchased a 2020 Honda HR-V…
I recently purchased a 2020 Honda HR-V Sport from Vertu Hyundai Sunderland, and overall I’m very happy with the car. They have a great selection of vehicles, and I don’t regret choosing mine at all. Their team was quick to respond to my emails and the customer service in the showroom was friendly and helpful.
However, if you plan to use external finance, be aware that the process may not be as smooth, and this may not be the place to expect any discounts.
Still, the car quality and in-showroom service were solid, and I appreciate their professionalism.
10 december 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Good afternoon Bibek. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
New Santa Fe -
Staff were easy to liaise with and my car was delivered ahead of the original date.
25 november 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Jordan was Very helpful from start to…
Jordan was Very helpful from start to finish. All information at hand very polite and professional lovely experience.
14 november 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Good morning Tony. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Jordan McGill and colleagues
Our sales representative was most helpful and was able to answer all the questions we asked. During the handover period Jordan helped use with the technology of the car giving useful tips so we could make best use of our portable devices to monitor the car to our advantage.
22 oktober 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza
Excellent service
The staff were very friendly and helpful.
They listened to my requirements and sorted out a satisfactory deal. Alan Harrop was very professional
6 oktober 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Good afternoon Haydn. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Alan and the team. We hope to see you again soon. Happy motoring, Kerry
Hyundai @ Vertu Sunderland
Sales team, especially Jordan McGill were friendly, courteous and very helpful. At no point did we feel pressured into making a decision. Once we’d made the decision to part exchange, we were offered a great deal and Jordan made the process of the deal very easy, explaining in detail every step of the way. We are very happy with our new Hyundai Kona and with service received at Sunderland Vertu
30 september 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Good afternoon Tom. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great Service!
Great service from the start. Team very helpful and kept up to date throughout the process. Would recommend.
30 september 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Good morning Laura. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Great customer service
Great customer service at this branch. All the staff are helpful and friendly and I am really happy with the car!
6 september 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Great service
Great service, very friendly and helpful staff when deciding on purchasing the car. Nothing was a problem, went the extra mile to ensure a hassle free handover. Very happy with the overall service.
4 september 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Sunderland
Good morning Jeffrey. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.