Hyundai Peterlee, wow what can we say Our sales representative Tony and Dealer principal Jordan where knowledgeable, honest and helped us get the car we wanted within our budget. This is the seco... Se mer
Företaget har svarat
Plats
Byt plats3 Mill Hill, North West Industrial Estate, SR8 2HR Peterlee, County Durham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service! As a disabled customer, I deeply appreciated the patience shown to my husband and me while ordering my new vehicle. Angela kept us regularly updated and went out of her way to... Se mer
Företaget har svarat
The style of engagement suited us well, we were asked what we were looking for, no-one tried to 'sell up', the pitch and help were just right. Harrison was our contact and he had lovely manner and g... Se mer
Företaget har svarat
The whole experience from initial enquiry to vehicle handover was excellent. Harry Cairns went the extra mile to ensure the purchase was seamless, great knowledge about the vehicle and after care p... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Om Vertu Motors - Hyundai Peterlee
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktuppgifter
3 Mill Hill, North West Industrial Estate, SR8 2HR, Peterlee, County Durham, Storbritannien
- 0344 659 0599
4,8
Utmärkt
123 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hyundai Tucson
My wife June and myself were delighted to purchase our new car which was a Hyundai Tucson from Vertu Motors in Peterlee.
I must say Harry Cairns the sales executive was extremely helpful and went above and beyond to make sure all our issues were professionally dealt with.
We would not hesitate to recommend Vertu at Peterlee to anyone for any future purchase. Thank you A Happy Customer
28 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Good morning June,
Thank you for your lovely review. It’s great to hear how pleased you both are with your new Hyundai Tucson and that Harry looked after everything so well, going the extra mile to make the experience smooth and professional.
We really appreciate your recommendation and hope you both enjoy your new car.
Kind regards,
Dean
Excellent service from beginning to…
Excellent service from beginning to end! Sam Richardson was great to deal with...and was very helpful! All in all a smooth transaction and I would highly recommend Hyundai Peterlee .
28 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Hi Steve,
Thank you for your fantastic review! We’re delighted to hear you received excellent service from beginning to end at Hyundai Peterlee.
It’s great to know Sam Richardson was so helpful and made the whole process smooth and straightforward — we’ll be sure to pass on your kind words to him.
Your recommendation really means a lot to us — thank you again for choosing Vertu!
Kind regards,
Kerry
Hyundai INSTER 2
Great customer service (especially from Sam and Haley), felt supported and kept in the loop throughout the purchase process! Love the new car!
26 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Hi Anna,
Thank you for your lovely feedback. I’m really pleased to hear Sam and Haley looked after you so well and kept you informed throughout.
It’s great to know you felt supported and are loving your new INSTER.
Kind regards,
Danielle
New car purchase a pleasure at this dealership
Great experience when purchasing my new Hyundai at Vertu Peterlee recently.
Brilliant help and advice from Harry and Jordan at the dealership there. No hard sell and they tailored the deal to best suit my needs. Excellent all round, would definitely recommend them.
20 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Hi there,
Thank you for your fantastic feedback. We're delighted to hear that you had such a great experience when purchasing your new Hyundai at Vertu Peterlee.
It’s wonderful to know that Harry and Jordan provided brilliant help and advice, and that you appreciated the no‑pressure approach. Tailoring the deal to suit your needs is exactly what we aim to do, so it’s great to hear this made such a positive difference.
Your kind words and recommendation mean a great deal to both Harry, Jordan, and the wider team.
Kind regards
Dawn
Very friendly staff and made everything…
Very friendly staff and made everything easy and clear to understand. Everything was ready when it was supposed to be and Ed the salesman was a gentleman. Nothing was too out of the way for all the staff who looked after me very well.
18 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Thank you so much for your kind words! We are so happy to hear that Ed was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Sales team staff were very good and…
Sales team staff were very good and informative, and never felt pushed into anything.
9 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Thank you for sharing your experience. It’s great to hear that the sales team were informative and supportive throughout, and that you never felt pressured at any point. Feedback like this really highlights the value of a relaxed, customer‑focused approach.
Many thanks,
Chloe
New Hyundai Tuscan N line
Excellent service from everyone from the Peterlee dealership when we bought and collected our new car. A special thank you to Edwin Golightly who was very professional, helpful and knowledgeable about our purchase. We felt as if he went above and beyond to make our experience special.
12 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Hi Anne
Thank you for your wonderful feedback. We're delighted to hear that you received excellent service from everyone at our Peterlee dealership when purchasing and collecting your new car.
A special thank you for recognising Edwin Golightly — it’s fantastic to know he was professional, helpful, and knowledgeable throughout, and that he went above and beyond to make your experience feel special. Your kind words will mean a great deal to him and the team.
We truly appreciate you taking the time to share your experience.
Kind regards
Dawn
Saw my perfect car online
Saw my perfect car online. I needed a part ex for my van, no longer appropriate for my needs. Only problem? I live in Cornwall, and the car was in Peterlee!
I needn't have worried.
Harry, who was handling my purchase and part exchange navigated all of the steps. Everything was completed, smoothly, and easily online. Professionally, guided me through every stage, which I have to confess I was really apprehensive about. I needn't have worried. My lovely new motor was delivered to my door, exactly as described, exceeding my expectations. My old van was driven away. And my new car is a joy to drive.
13 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Good afternoon Kath,
Thank you for your fantastic review. It’s great to hear that despite the distance, Harry made the whole process smooth and easy, guiding you through every step with confidence. Having everything handled online and your new car delivered exactly as expected really does make such a difference.
We’re delighted you’re enjoying your new car and that it exceeded your expectations.
Kind regards,
Dean
Helpful
Helpful, polite and considerate staff who were able to answer any queries raised. Harry and Jordan ensured the process was seamless and paperwork was explained thoroughly.
11 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Good afternoon Margaret,
Thank you for your review. It’s great to hear that the team were helpful, polite, and considerate, and that all your queries were answered clearly. Harry and Jordan will be pleased to know their thorough explanations and seamless handling of the paperwork made the process so smooth.
Kind regards,
Dean
Fantastic customer service
Fantastic customer service, handled our query of purchasing a used car efficiently, the full process was faultless Vertu have a great team in Peterlee, Edwin , Haley & Jordan.
8 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Thank you for your fantastic feedback. I’m delighted to hear that your query about purchasing a used car was handled so efficiently and that the entire process was faultless. It’s great to know the team in Peterlee—Edwin, Haley, and Jordan—looked after you so well. I’ll be sure to pass on your kind comments to them. Thank you for choosing Vertu.
Kind regards,
Keith
Fabulous customer service
Fabulous customer service. Can’t fault it at all. We had Hayley helping us today and she was so so lovely, very friendly and helpful.
4 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Hi Katie,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that you received such fabulous customer service at Vertu Hyundai Peterlee.
It’s lovely to know that Hayley looked after you so well and that she was friendly, helpful, and made such a positive impression during your visit. She’ll be thrilled to receive your kind feedback.
Thank you again for choosing Vertu Motors. If there’s anything we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.
Very good experience buying a car at…
Very good experience buying a car at Hyundia Peterlee with Tony Allen.
2 maj 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Hi Geoff
Thank you for your lovely feedback. We’re really pleased to hear you had a very good experience buying your car at Hyundai Peterlee. It’s great to know that Tony Allen looked after you so well throughout the process. Your kind words will mean a lot to him and the team.
Kind regards
Dawn
Excellent service
Excellent service. Tony Allen was very helpful and supportive.He made the process of getting a new car very easy and relaxed. I would definitely recommend Hyundai Peterlee when purchasing a car.
29 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Good afternoon Lauren,
Thank you for your review. I’m really pleased to hear that Tony was so helpful and supportive, and that he made the whole process of getting your new car feel easy and relaxed. It’s great to know you’d happily recommend Hyundai Peterlee to others.
Thanks again for taking the time to share your experience.
Kind regards,
Dean
An absolute fantastic experience.
An absolute fantastic experience from entering the dealership to driving away my new car. I visited Vertu Hyundai Peterlee and was very impressed with the General Sales Manager who was very friendly, listening to my situation to then offer help and advice. I part exchanged my car for a good price and bought a new car. The Sales Executive was excellent he talked me through everything and answered any questions I had. I was amazed at how easy and quick the process was.
29 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Hi there,
Thank you for your wonderful feedback. We're delighted to hear that your experience at Vertu Hyundai Peterlee was absolutely fantastic from the moment you entered the dealership to driving away in your new car. It’s great to know that the General Sales Manager took the time to listen to your situation, offering friendly advice and support, and that you were happy with the part‑exchange value for your previous car.
We’re also pleased to hear that the Sales Executive provided excellent service, clearly talking you through everything and answering all your questions. Knowing that the whole process felt quick, easy, and straightforward is exactly what we aim to deliver.
Thank you again for taking the time to share your experience — your comments are truly appreciated.
Kind regards
Dawn
You won’t regret it
Angela is so amazing. So through kind kept me all updated throughout the whole process. Excellent personal skills. Highly recommend.
29 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Good afternoon Katie,
Thank you for your review. It’s lovely to hear how supportive and kind Angela was, keeping you updated throughout and delivering such excellent personal service. Your recommendation is really appreciated.
Kind regards,
Dean
10/10
10/10 Was an amazing service all around. Ed was a brilliant sales man and made sure to go through everything minor and major with me with my car.
1 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Thank you very much for your fantastic feedback.
We’re delighted to hear that you received a 10/10 experience and that Ed looked after you so well throughout your purchase. It’s great to know he took the time to go through everything with you, both the minor details and the important points, to ensure you felt completely confident with your car. That level of care and attention is exactly what we aim to provide.
Thank you again for choosing us, and we hope you enjoy many happy miles ahead. Please don’t hesitate to get in touch if we can help in the future.
Kind regards,
Keith
Delighted with the service at Vertu…
Delighted with the service at Vertu Peterlee. We drove to the dealership, spoke to Ed regarding a new vehicle as my previous car (Kia Sportage) had recently been written off during a recent storm. We discussed different options and finally decided on an Hyundai Tucson and had a test drive the same day. He was very patient, took us through all the controls and when we got back to the office explained the process for the purchase. Again there was no high pressure sales. We placed a reservation fee on the car but had to wait just over a week until the insurance payment came through. Would definitely recommend not only the dealership but also Ed for their service, commitment and customer satisfaction. Five stars
8 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Dear Iain,
Thank you for taking the time to share your detailed feedback. We’re delighted to hear that you were so pleased with the service you received at Vertu Peterlee, especially following what must have been a difficult situation with your previous vehicle.
It’s great to know that Ed was able to support you patiently and professionally, taking the time to discuss your options, arrange a same‑day test drive, and clearly explain the purchase process without any pressure. We’re also pleased that the flexibility around the reservation and insurance timing helped make everything as smooth as possible.
Your five‑star recommendation, both for the dealership and for Ed personally, is very much appreciated and will be shared with the team. Thank you again for choosing Hyundai Peterlee — we hope you enjoy many happy miles in your new Tucson.
Kind regards,
Liza
A great experience.
Tony, our customer sales rep was very helpful guiding us through the whole experience and making it an easy sale. It was lovely that the manager came out to chat to us too and made us feel very welcome.
Great customer service.
20 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Thank you for your kind feedback. We’re pleased to hear that Tony guided you through the process so smoothly and made the experience easy from start to finish. It’s also lovely to know that the manager took the time to welcome you personally, helping you feel so valued. We truly appreciate your comments and are delighted you received great customer service throughout.
Kind regards,
Matthew
A great experience from start to finish!
A great experience from start to finish, lovely staff in a very welcoming environment. Excellent customer service!
16 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Dear Andy,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had a great experience from start to finish and that you found the team friendly and the environment welcoming.
Providing excellent customer service is very important to us, so your kind comments are truly appreciated and will be shared with the team at Hyundai Peterlee. Thank you again for choosing us.
Kind regards,
Liza
The team at Peterlee were amazing
The team at Peterlee were amazing, I explained what car I wanted and they found it the same day. Made buying my car easy.
17 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Hyundai Peterlee
Hi Mrs Hughes,
Thank you for the great review. Fantastic to hear the Peterlee team were amazing and found the exact car you wanted the very same day. It’s brilliant to know they made the whole buying process so easy.
Kind regards,
Kerry
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.