Vertu Motors - Hyundai Banbury Omdömen 

99
TrustScore 4.5 av 5

4,6

Southam Road, OX16 2RS Banbury, Oxfordshire, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The most smooth transaction again from the knowledgeable team at Vertu . Any queries were taken on board and dealt with swiftly. I would recommend Vertu to my friends and family service outstanding f... Se mer

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Betygsatt 4 av 5 stjärnor

Looking at the car and test driving - all good. Information on specs, additional bits and finance - excellent. Re Hyundai's deal of hire purchase (£4000) to enable additional discount - dreadful... Se mer

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Betygsatt 5 av 5 stjärnor

After a small early glitch, Vertu Hyundai in Banbury bent over backwards to ensure that we were well looked after in buying our ex-demonstrator Kona. Lewis in particular was immensely helpful and thor... Se mer

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Betygsatt 5 av 5 stjärnor

Great customer service by extremely friendly staff who listen to what you want. The whole process for part exchange to picking up my car was so easy and stress free. William and Andy at Hyundai Banbur... Se mer

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Företagsinformation

  1. Bilhandlare
  2. Bildelar
  3. Bilverkstad och underhåll
  4. Återförsäljare av motorfordon
  5. Återförsäljare av begagnade bilar

Om Vertu Motors - Hyundai Banbury

Skrivet av företaget

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktuppgifter

  • Southam Road, OX16 2RS, Banbury, Oxfordshire, Storbritannien

  • 0344 659 0053

4,6

Utmärkt

TrustScore 4.5 av 5

99 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(99)

12 901 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent service. Easy and friendly.

Had a great experience at Hyundai Banbury. Excellent team and quality service.

27 januari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Betygsatt 5 av 5 stjärnor

Jasmin was lovely we went out for a…

Jasmin was lovely we went out for a test drive she wasant pushy at all she let me make my own decision and that was easy.
When i picked the car up she had the time to show me how everthing worked.

15 januari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Betygsatt 5 av 5 stjärnor

Purchase

From start to finish, Bradley was incredibly efficient, understanding and helpful. My whole experience was very smooth. I would highly recommend them.

8 januari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Betygsatt 5 av 5 stjärnor

Helpful & professional service

Helpful & professional service

20 december 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Good afternoon Pete. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Betygsatt 5 av 5 stjärnor

Lewis was really helpful and…

Lewis was really helpful and understanding of my needs as I was a bit nervous buying my first car. He really made the process easier.

2 januari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Good afternoon Ryan. Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Betygsatt 5 av 5 stjärnor

Sales very friendly and knowledgeable…

Sales very friendly and knowledgeable showroom very welcoming and any queries were dealt with quickly
Couldn’t fault the service

13 december 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Betygsatt 5 av 5 stjärnor

sons first car

Very professional , great price , sales team even stayed late so we could collect on the day promised , amazing service!!

29 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Betygsatt 5 av 5 stjärnor

Fantastic 10/10

My experience was amazing and Lewis Short was very helpful and answered all my questions. Thank you and 100% recommend Hyundia and the team.

Thanks Neil

29 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Good afternoon Neil. Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Betygsatt 5 av 5 stjärnor

Lewis was very helpful

Lewis was very helpful. explained how it all worked, kept me updated and delivered on time

28 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe

Betygsatt 5 av 5 stjärnor

Quick and efficient service plus a very…

Quick and efficient service plus a very warm and friendly atmosphere .William Winslade took me through the whole process and answered all questions I asked promptly with sound knowledge.The process was very fast and he demonstrated how the car functions including radio and other accessories.A job well done.👏🏾

28 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you so much for your kind words! We are so happy to hear that William was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Betygsatt 5 av 5 stjärnor

New car picked up

New car picked up. Good handover, everything explained on the car.

28 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Betygsatt 5 av 5 stjärnor

Amazing experience at Vertu Motors Hyundai Banbury

Just bought my Hyundai Kona electric from Banbury Vertu Motors. Client service of sales team is amazing. They do go an extra mile to help beyond their job descriptions. It so happened that I had several people handling my purchase due to circumstances and they all deserve 5 *. I would say it was the best client service I have experienced in my life! Most definitely recommend! Inita

21 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Betygsatt 5 av 5 stjärnor

Most helpful

So helpful from the moment I walked in the door.
I couldn't have wished for a better buying experience.
William Winslade was a joy to deal with.

21 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Betygsatt 5 av 5 stjärnor

First Class Performance (As Always)

I went to my local Vertu motors with an idea of the car that I wanted and they were able to get me the exact car, ahead of expected time, at a great price, and without any issues at all.

19 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Betygsatt 5 av 5 stjärnor

Excelkent customer service

The service I received from Jack and Callum was excellent. Enthusiastically and knowledgeable, they took care in explaining my options and giving good advice.
I am delighted with my car!!

14 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Jack and Callum. We hope to see you again soon. Happy motoring, Dean

Betygsatt 1 av 5 stjärnor

Warranty Scam and worst aftersales service seen

Brought a great car and the dealership said that it would be advantageous to take out a 3 year warranty which I did. Turned out to be a SCAM. The warranty does not seem to cover anything. Broken key - not mechanical, no cover. As it is a Ford, do not have the technical equipment to deal with the fault, took it to Ford, not covered by Warranty. Mechanical problem, not covered by warranty. Maid me worder what is actually covered by the Warranty. Aftersales service appalling, disinterested at branch and head office. Unfortunately paid up front for warranty, so could not cancel. Standard reply from company - Do not use this company.

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Hello John, thank you for taking the time to leave your feedback. We understand your concerns and can confirm that your query has already been addressed by our team. If you would like to discuss this matter further, you are more than welcome to reach out to our management team directly at the dealership they will be happy to speak with you in more detail.
Kind Regards,
Vertu Hyundai Banbury Team

Betygsatt 5 av 5 stjärnor

Fantastic service from beginning to end…

Fantastic service from beginning to end the deal was done over the phone and by email after a shocking experience from Vertu Motors Glasgow Ford which is either now closed down or going to be. I have dealt with Vertu Motors and previously Bristol Street Motors at least 6 times now and the lack of service and people in Glasgow lying I nearly went somewhere else. But after contacting Lewis Short in Banbury I knew they were going to get a deal done for me. The annoying thing is though i got £500 less in my part exchange even though I paid a £99 Reservation Fee with Glasgow and that offer ended the end of September but that was the Glasgow branch who badly let me down. Anyway back to Banbury Vertu The car i was wanting to get a video of had just came in so Lewis sent me the video and I had mentioned to him re Glasgow nightmare. He tried to get me the best deal and Mel was heavily involved, I also spoke to Mel he was also brilliant so between himself and Lewis a part exchange was agreed. They sorted everything out for me and the car was delivered to me yesterday and the part exchange driven back to them. Buy the best delivery guy i have met in my life never ever seen a delivery driver so happy and cheerful he was fantastic. So after nearly not going to bother using Vertu again and deciding to deal with Vertu Banbury i am over the moon i did can’t praise Lewis and Mel and the delivery guy enough. So faith now back with Vertu excluding Glasgow Ford. This is a genuine review if someone goes the extra mile as Banbury have i leave a positive review just as i would have left a truthful shocking review about Vertu Ford Glasgow

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Good morning, Steve. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Danielle

Betygsatt 5 av 5 stjärnor

Great experience.

Good choice of second hand cars. Experienced and friendly staff and sales team.
All well explained and détaillé.

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Good morning. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

Betygsatt 5 av 5 stjärnor

Excellent Service

I cannot say enough about how well they looked after me. I was in search of a car for my daughter. Lewis helped me with the car that I liked. The manager Mel, was very friendly too. Staff on the reception are wonderful.
The car was delivered to my home address and it was cleaned inside and out, immaculately! They dealt with a few minor things I needed looking after on the car.
I would definitely go back again, should I be in need of another car.

11 oktober 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Betygsatt 5 av 5 stjärnor

New Hyudai

Sales staff are polite and helpful and very knowledgeable car came up to my expectations after reading the spec on the car very accurate

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Hyundai Banbury

Svar från Vertu Motors - Hyundai Banbury

Good morning Ian. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

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