The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales... Se mer
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Great experience from the very start, Charlie Eddy was so helpful, friendly , knowledgeable and polite , a credit to the company. All the staff made you feel welcome and valued , rare these days.
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After having an excellent experience with repairs/maintenance a couple of weeks ago, and with my MOT due soon, I decided to book my car back here for its MOT. The booking experience through the we... Se mer
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I just bought a used Honda Z-RV from Vertu Honda Doncaster. What a great experience. Their prices are very competitive but their service and attention to detail are second to none. They don’t give... Se mer
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Skrivet av företaget
Thorne Road, DN2 5DX, Doncaster, South Yorkshire, Storbritannien
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The service and welcome at the dealership is very good at all times. They are happy to help with information or sort out any problems. The reception staff in Service are friendly and helpful. In Sales we have usually dealt with Ajay who is very helpful too.

Svar från Vertu Motors - Honda Doncaster
After having an excellent experience with repairs/maintenance a couple of weeks ago, and with my MOT due soon, I decided to book my car back here for its MOT.
The booking experience through the website was again top notch. This time the courtesy car was available for the date I wanted, so I decided to give it a try — as I'm on the other side of Doncaster, I had used a taxi last time. The courtesy car turned out to be a cheaper and more convenient option.
Getting the courtesy car was easy. Emma sent over the documentation to sign. The policy wasn't a huge amount of text, so it didn't take long to read through the terms and sign. She asked if I had driven an automatic before, which I hadn't. She kindly arranged for her service manager (I didn't catch his name, but he was a nice bloke) to walk me through it, and he was very patient as I got to grips with it.
The car itself was really nice — a 2023 Honda HR-V Elegance Hybrid. Though not explicitly stated on the website, those with an automatic-only licence can still use the courtesy car, as it is an automatic. It was much nicer than my own car! Easy to drive, and even though it was bigger than mine, it has sensors and cameras to help with parking, so the size wasn't an issue.
I'll definitely use this service again and would recommend the courtesy car, as it allowed me to carry on with my day without interruption.

Svar från Vertu Motors - Honda Doncaster
Great experience from the very start, Charlie Eddy was so helpful, friendly , knowledgeable and polite , a credit to the company. All the staff made you feel welcome and valued , rare these days.

Svar från Vertu Motors - Honda Doncaster
Very professional, courteous, understanding team. They are very happy to help. They make you feel important and not just an ordinary customer.

Svar från Vertu Motors - Honda Doncaster
Lucas was very helpful, engaged with us and wasn't over pushy

Svar från Vertu Motors - Honda Doncaster
Joe Glover (Sales Exec) looked after me from first walking into the showroom to view the HRV to handing the car, over to me on Friday, he was so friendly and helpful, kept me up to date, through out the process, very quick to get back to my emails, explained everything to me throughout, would definitely recommend purchasing a car Joe (5 out of 5) and Vertu Honda.

Svar från Vertu Motors - Honda Doncaster
Very helpful answered all my questions very pleased with purchase

Svar från Vertu Motors - Honda Doncaster
I just bought a used Honda Z-RV from Vertu Honda Doncaster. What a great experience. Their prices are very competitive but their service and attention to detail are second to none. They don’t give you the hard sell , they don’t need to! Just great cars, good prices and a very helpful attitude. They just want to make the deal work.
My salesmen Shaun was so helpful and nothing was too much trouble.
I spent 3 hours in the dealership waiting for funds to arrive from my bank and just watched what was going on. They are a happy team from Mike the manager, the salesmen, the receptionist, the accounts team and the car valet. They take a pride in helping customers.
I shall return! Chris Melbourne

Svar från Vertu Motors - Honda Doncaster
Amazing customer service! Staff are all friendly and kind!

Svar från Vertu Motors - Honda Doncaster
Everyone that I dealt with was friendly and did what they could to help.
Initially, I spoke to Sean, who sent me a video of the car.
Most of my dealings were with Jindy Sansoa (who is a sales manager).
He answered all my questions and sent over information that I asked for .
Joe picked me up from the train station, as I had travelled from Wolverhampton.
When I got there, I also had a lot of dealings with Lukas.
I have to say that my experience at the Doncaster branch was really good and I would recommend them to anyone.
Just incase you are wondering, this is a genuine review and I have not been influenced in anyway.

Svar från Vertu Motors - Honda Doncaster
Bought a car for my daughter. We live in Northants but well worth the trip to Doncaster. Eddy looked after us not just on the day but through the whole process weeks before we picked it up. He kept me up to with what was going on and went the extra mile for us. Eddy is a genuine likeable guy who made the experience all the more positive. Added bonus bumping into coach loads of York City fans on the way to Rochdale. Congratulations to them bet they had a few in the way home.

Svar från Vertu Motors - Honda Doncaster
I had an excellent experience purchasing my car and I would especially like to highlight the outstanding service provided by Lukas.
From the very beginning, Lukas was extremely helpful and professional. He answered every query I had promptly and thoroughly. On the occasions where he didn’t immediately know the answer, he always took the time to find out and came back to me quickly with clear information. His communication and honesty throughout the process were greatly appreciated.
I travelled to Doncaster by train to collect the car, and Lukas went above and beyond by kindly picking me up on his way to work in his own car. This was not something he was obligated to do, but it made a huge difference and really demonstrated his commitment to providing great customer service.
The entire experience was smooth, professional, and very positive from start to finish. Lukas is a real asset to the company and I believe his efforts and dedication should certainly be recognised by management.
Thank you again for such a great experience.

Svar från Vertu Motors - Honda Doncaster
Very helpful answered all questions we had in greater detail and made us feel very comfortable will always be a customer there now

Svar från Vertu Motors - Honda Doncaster
Very professional approach, explained everything well

Svar från Vertu Motors - Honda Doncaster
I recently bought a used BMW from Vertu Doncaster and what a great experience, from going to look at the car to the handover it was such a pleasurable experience, I dealt with Ajay who was outstanding in his no pressure approach and wonderful manner, the attention to detail in the preparation of the vehicle was superb and if I could give them 10 stars I would. Thank you to all the staff I'm loving the car.

Svar från Vertu Motors - Honda Doncaster
I can’t praise Vertu Honda Doncaster highly enough. Following a complicated process Shaun went above and beyond to secure our beautiful car. The professionalism of everyone involved was second to none with a very smooth journey through all the complex admin.
10/10 thank you !!

Svar från Vertu Motors - Honda Doncaster
Kolby was extremely helpful and knowledgeable about the vehicle, without being pushy, which made it very easy to purchase the car.

Svar från Vertu Motors - Honda Doncaster
Lovely person and approach to selling and doing business

Svar från Vertu Motors - Honda Doncaster
Had a great experience buying my new e:Ny1.
Charlie was very friendly and obliging and made the experience very special.
Thank you very much

Svar från Vertu Motors - Honda Doncaster
Professional and cheerful from start to handover, put at ease and well informed

Svar från Vertu Motors - Honda Doncaster
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