Mark was absolutely brilliant, couldn't believe after one week driving away with a brand-new car. So thank you to mark, what a lovely helpful sales representative you have got there so thank you so mu... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The team were incredibly helpful and friendly throughout the process. Jamie and Pete G were both extremely knowledgeable about the car and the range of extras available, making everything easy to unde... Se mer
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Very happy with new puma all staff was amazing Pete and Jamie would highly recommend if looking for new car
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I had a genuinely excellent experience with Vertu Birmingham from start to finish. Ben, David and Peter were all friendly, welcoming and easy to deal with. Communication was clear throughout, eve... Se mer
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Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Om Vertu Motors - Ford Birmingham
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktuppgifter
156-182 Bristol Street, B5 7AZ, Birmingham, West Midlands, Storbritannien
- 0330 108 8740
4,7
Utmärkt
76 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Outstanding
Your sales representative, Andrew Waring , kept me well informed from the start to finish of the sale process. Very thorough. Very professional and easy to work with.
21 november 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Staff is very helpful to sort out all…
Staff is very helpful to sort out all the inqueries.
13 november 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Damian was a great sales manager who…
Damian was a great sales manager who helped me every step of my way getting my car even with a slight delay he was prompt and urgent with me driving my car on my expected date I needed my vehicle for brilliant service highly recommend
7 november 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Thank you so much for your kind words! We are so happy to hear that Damian was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
A pleasure to do business with
I was looking for a van to replace my current van a friend of mine had bought one from vertu Birmingham and passed on there details one email sent to Sean and that was basically it Sean done the rest a few days later the van was delivered to my door step in County Durham by a great guy who explained everything about the van
Great work guy it’s been a pleasure to do business with vertu Birmingham
24 oktober 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Good afternoon, Nail. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
Mark Selby at the Birmingham branch was…
Mark Selby at the Birmingham branch was amazing and couldn’t have done more to help! He made it a great experience getting my new car!
27 september 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Good morning Emily. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Outstanding service
I recently purchased a used BMW from Vertu, and I couldn’t be happier with the experience. The whole process was smooth and professional from start to finish. A special thank you to Peter Gailitis, who was fantastic throughout, knowledgeable, patient, and genuinely helpful. He made everything straightforward and stress-free. I would highly recommend Vertu, and Peter in particular, to anyone looking for their next car.
3 september 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
The salesman was very helpful made the …
The salesman was very helpful made the whole process very easy and explained everything so well and patient made me feel at ease
9 september 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Warren at Vertu made collecting my new…
Warren at Vertu made collecting my new Ford Ranger a smooth and enjoyable experience. Friendly, professional, and attentive throughout. I could not have asked for better service. Highly recommend Warren and Vertu. When purchasing a new vehicle.
8 september 2025
Omdöme utan inbjudan
Good price and car was well presented
29 augusti 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
I bought a ford Kuga from virtu…
I bought a ford Kuga from virtu Birmingham Megan delt with it from start to finish any questions were answered by Megan she knows her job great service thumbs up to Megan and her team
30 juli 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Order Cancelled - No Checks
I had a signed agreement to purchase a used Vehicle from Vertu Birmingham, but the order was cancelled when I queried why the vehicles had been MOT'd every 6 months instead of the usual 12.
Vertu cancelled order as turns out the vehicle had been used as a taxi, which invalidates warranty and Vertu were unable to complete the sale. Considering I had to point this out, it is seriously worrying about the quality of vehicle checks that Vertu actually undertake.
Vertu offered to look for similar alternative, mentioning one in stock and never called back! Shocking customer service, would not buy from Vertu.
10 juni 2025
Omdöme utan inbjudan
Svar från Vertu Motors - Ford Birmingham
Good afternoon, Gareth. Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. Our management team will be in touch to address your concerns. Kind regards, Dean
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