Vertu Motors - Dacia Gloucester Omdömen 

29
TrustScore 4 av 5

4,2

3 Ramsdale Road, GL2 5FE Gloucester, Gloucestershire, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Georgina.Thompson@vertumotors Gloucester was very good and easy to talk to she listened to what I wanted and gave exactly what I asked for. Made buying a pleasure not an experience

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great meeting with the sales team at day one, price agreed and order placed - no hassle and simple process. Car arrived on time, paperwork sorted and collected within 3 days of arrival at the deal... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

"The whole process started great — Georgina sent me a lovely personal video to say the car was officially on order and I’d get delivery dates before long. Everything moved along nicely, though I’ll... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

- even when I just dropped in to ask if I could have another sit in a Duster! Big thanks to Connor, who was a great help and dealt with all my questions, and wasn't pushy when I wanted time to think o... Se mer

Företaget har svarat


Företagsinformation

  1. Bilhandlare
  2. Bildelar
  3. Bilverkstad och underhåll
  4. Återförsäljare av motorfordon
  5. Återförsäljare av begagnade bilar

Om Vertu Motors - Dacia Gloucester

Skrivet av företaget

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Kontaktuppgifter

  • 3 Ramsdale Road, GL2 5FE, Gloucester, Gloucestershire, Storbritannien

  • 0330 108 8538

4,2

Bra

TrustScore 4 av 5

29 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(29)

12 714 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy and simple

Easy and simple. comfortable easy access waiting place. Do what they say they will and on time.

16 mars 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Dacia Gloucester

Svar från Vertu Motors - Dacia Gloucester

Hi there,
Thank you for taking the time to leave this great 5‑star review. We’re really pleased to hear that your experience at Dacia Gloucester was easy and straightforward. It’s wonderful to know you found the waiting area comfortable and accessible, and that the team delivered exactly what they promised, on time.
Your feedback is truly appreciated.
Kind regards,
Liza.

Betygsatt 5 av 5 stjärnor

Great customer service

26 februari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Dacia Gloucester

Svar från Vertu Motors - Dacia Gloucester

Hi Ray,
Thank you for leaving us a great 5‑star review. We're really pleased to hear that you received great customer service from the team at Dacia Gloucester.
We truly appreciate your feedback and hope to welcome you again in the future.
Kind regards,
Liza

Betygsatt 5 av 5 stjärnor

Thank you

The staff are patient, thorough and efficient. I love the new car I purchased from Renault/Dacia Gloucester. I bought a Renault I am extremely happy with the look and performance of the car.

14 januari 2026
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Dacia Gloucester

Svar från Vertu Motors - Dacia Gloucester

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Betygsatt 5 av 5 stjärnor

From initial enquiries through to a…

From initial enquiries through to a test drive, ordering a new car and delivery yesterday of our new BIGSTER everything has been excellent. No dramas, no issues just high quality service. Everybody I spoke to was courteous, knowledgeable and just nice people. Whole experience was just perfect. Would recommend.

30 december 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Dacia Gloucester

Svar från Vertu Motors - Dacia Gloucester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

Betygsatt 1 av 5 stjärnor

They are having a laugh

They are having a laugh, further to my review on Sunday. I have been sent a random appointment via text for my car to be booked in on 11/12/2025.

What you need to understand is the service manager caused me great distress and disrespect. I was told that I could bring my car in if it broke down - it did. I was then told they would not look at it until my appointment scheduled in Jan 2026! No courtesy car available as there is a waiting list that she could put me on. They only look at cars within 5 days if it is still under warranty- I told her, I was not told this, to which received no response.

AA would not tow me back again as it is one tow per breakdown so I had to pay £120 on the spot for them to tow me to a local garage who could accommodate. Then had to walk home from there and then onto car rental to get courtesy car total of 4.5 miles walking in wind and rain.

I have been totally let down by Vertu Renault Gloucester and still very upset 😢

6 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very flexible customer service

Very flexible customer service, quick car delivery, clear communication, overall I am happy with Renault Gloucester, thank you

14 november 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Dacia Gloucester

Svar från Vertu Motors - Dacia Gloucester

Thank you for taking the time to leave a review regarding your experience with our Team at Vertu Renault Gloucester. We are happy to hear you were happy with the level of service you received. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. Thank you again for your positive review! Kind regards, Dawn

Betygsatt 5 av 5 stjärnor

Very good experience all round

Very good experience all round. Ruby was excellent, thank you!

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Dacia Gloucester

Svar från Vertu Motors - Dacia Gloucester

Good morning Christopher. Thank you so much for your kind words! We are so happy to hear that Ruby was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Betygsatt 5 av 5 stjärnor

Great experience!

We are extremely happy with the purchase of our Dacia Spring from Vertu motors in Gloucester. Chris handled the whole purchase professionally and efficiently; he went the extra mile to ensure that all the necessary paperwork was done in time to secure the purchase.
A very pleasant experience all together.
Thank you Chris!

2 oktober 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Dacia Gloucester

Svar från Vertu Motors - Dacia Gloucester

Good morning Stephen. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Chris and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Betygsatt 5 av 5 stjärnor

Great experience with sales

The experience with the sales department was really good. Always kept in the loop with the process always moving forward.
Pleased with my new car

29 september 2025
Omdöme utan inbjudan
Logotyp för Vertu Motors  - Dacia Gloucester

Svar från Vertu Motors - Dacia Gloucester

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer