From initial 'just looking' through to purchase the whole experience was a pleasure. No pressure sales spiel,plenty of time given. This was a purchase made through mobility in no way were we made to f... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is my second purchase from Vertu Citroen Derby and each time I have been very pleased. This second purchase was particularly good with Saffron looking after things expertly, professionally and wi... Se mer
Företaget har svarat
Dealt with professionally all aspects of the transaction fully explained. This made the experience of buying a new car easy. Thanks to Saffron for all her help.
Företaget har svarat
Bought a new Skoda Elroq from Vertu in Derby. Great experience from first contact and ordering, through to collection and hand over. Great service from Mark Pashley in particular, sales exec there,... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- Bildelar
- Bilverkstad och underhåll
- Återförsäljare av motorfordon
- Återförsäljare av begagnade bilar
Om Vertu Motors - Citroen Derby
Skrivet av företaget
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Kontaktuppgifter
Stores Road, DE21 4XF, Derby, Derbyshire, Storbritannien
- 0330 108 5856
4,7
Utmärkt
97 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Regan vertu Derby
Regan , was so helpful in helping me decide which car was best for me to purchase , there was no hard sell technique, in fact it took a couple of weeks , took a couple out on test drives , nothing was too much trouble
Thankyou so much I love my new car 😊
29 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Hi Denise
Thank you for your lovely feedback. We're delighted to hear that Regan was so helpful in supporting you to decide which car was best for you. It’s great to know there was no hard sell, that you were given the time you needed — including multiple test drives — and that nothing was too much trouble along the way.
We’re so pleased to hear you love your new car 😊 Your kind words are truly appreciated.
Kind regards
Dawn
My experience was amazing from start to…
My experience was amazing from start to finish! Alex supported me in finding the right car for me and kept me informed every step of the way via email and calls. Loved the personalised videos after picking my car and when it arrived in for me to collect, can not fault anything , Thank you
30 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Good morning Tina,
Thank you for your lovely review. It’s fantastic to hear that Alex supported you so well throughout, keeping you informed and helping you find the right car. The personalised videos are a great touch, and we’re delighted everything went so smoothly from start to finish.
Kind regards,
Dean
I was introduced to Citroen Vertu…
I was introduced to Citroen Vertu Motors by my wife who spoke highly of your Representative Jason Lord. I experienced is service and expertise first hand. From the moment I entered the dealership until I left with my new car. The experience was seamlessly professional and enjoyable. The consummate salesman. It’s my first time purchasing a car and every detail was explained and handle without hassle. I would highly recommend Jason to anyone wanting to purchase a car.
24 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Thank you for taking the time to share your experience with us. We’re delighted to hear that Jason provided such professional, knowledgeable, and supportive service throughout your first car purchase. It’s wonderful to know that everything was clearly explained and handled smoothly, making the experience both enjoyable and hassle‑free from start to finish. Your recommendation is greatly appreciated and will be shared with Jason and the team.
Kind regards,
Matthew
So In love with my Citroën C3
So In love with my Citroën C3 from Vertu Citroën Derby. From my first step into their Dealership l was greeted by friendly staff and Alex (the salesperson I dealt with ), was great 👍. He made the whole purchase experience so easy, an absolute credit to Vertu. Thank you so much Alex.
18 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Dear J W,
Thank you for taking the time to share your feedback. We’re delighted to hear how much you’re loving your Citroën C3 and that your experience at Vertu Citroën Derby was such a positive one from the moment you arrived.
Your kind comments about Alex are very much appreciated. It’s great to know that his friendly approach and support made the whole purchase process easy and enjoyable — he’s certainly a credit to the team. Your feedback will be shared with him.
Thank you again for choosing Vertu Citroën Derby, and we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
Had such a lovely experience
Had such a lovely experience with all at Vertu Citroen Derby. Aaron, Pete and Mollie all couldn’t have been any more helpful and I would highly recommend this dealership to anybody. I came to them with very little idea what I wanted/needed, just a budget, and they found me my perfect car. Thanks guys!
20 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Dear Zoe,
Thank you for taking the time to share your feedback. We’re delighted to hear that you had such a lovely experience with the team at Vertu Citroën Derby.
Your kind comments about Aaron, Pete and Mollie are very much appreciated. It’s great to know that they were able to guide you from an initial budget to finding the perfect car, and that you felt so well supported throughout the process.
Thank you for your recommendation and for choosing Vertu Citroën Derby — we hope you enjoy many happy miles in your new car.
Kind regards,
Liza
All went smoothly ☺️
All went smoothly ☺️
Shout out for Jason Lord always very professional
18 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Thank you very much for taking the time to share your feedback.
We’re delighted to hear that everything went smoothly for you and that you had such a positive experience. A special thank you for the shout-out to Jason Lord — his professionalism and commitment to customer service are qualities we’re very proud of, and he’ll be pleased to know his efforts were appreciated.
Thank you again for choosing us, and we hope you enjoy many happy miles ahead.
Kind regards,
Keith
Blue c3 hybrid
Very good trade in price and the new car is excellent Alex and Pete very friendly and professional and gave me all the information I needed highly recommend
17 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Hi there,
Thank you for the great review. Really glad to hear you got a strong trade‑in price and are loving the new car. Alex and Pete will be delighted to know their friendly, professional support and clear information made such a difference.
Kind regards,
Kerry
From the moment we went into Vertu
From the moment we went into Vertu
Citroen Derby the team were friendly and helpful managed to get us to the right person to help . David Wakefield was brilliant explained the process and helped us through every step of the way , even when I rang him he was so professional and when we went to pick the car up it had a red bow on the bonnet that made it feel special ,he sorted out new mats for us , very thorough when explaining how all the gadgets inside the car worked . And we weren't rushed to leave at any point of our meetings. Thank you
17 april 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Hi Gary,
Thank you for the wonderful review. Brilliant to hear the whole team at Vertu Citroën Derby were so friendly and helpful from the moment you arrived, and that you were guided straight to the right person.
David will be delighted with your comments — it’s clear he made the experience feel special, from explaining every step of the process to being so professional whenever you called. The red bow, the new mats, and the time he took to walk you through all the car’s features really show how thorough he is.
Really appreciate you sharing such detailed feedback.
Kind regards,
Kerry
Amazing experience from start to finish…
Amazing experience from start to finish ! The staff helped with any problems nothing was to much trouble ,would buy from vertu Derby again Many thanks to all staff .
24 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Thank you for sharing your lovely feedback. I’m delighted to hear that you had an amazing experience from start to finish, and that the team at Vertu Derby were so helpful throughout. It’s great to know that nothing was too much trouble and that you’d choose to buy from the branch again in future.
Your kind comments mean a great deal to all of the staff.
Kind regards,
Matthew
Svar från Vertu Motors - Citroen Derby
Thank you, Philip, for taking the time to leave this great 5‑star review.
We’re really pleased to hear that you received polite and good service during your visit to Citroën Derby. Your feedback is much appreciated and will certainly be shared with the team.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Dave was experienced and friendly and…
Dave was experienced and friendly and made the process of buying a car easy and seamless.
6 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Good morning Alison,
Thank you for sharing your feedback. I’m really pleased to hear Dave made the whole process easy and seamless for you. His experience and friendly approach clearly made a positive difference during your visit to Citroën Derby.
If there’s ever anything more we can help with, we’re always here.
Kind regards,
Dean
Our new car
Katie and Ryan were really friendly and helpful and went above and beyond in our dealings with Citroen Derby
9 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Hi there,
Thank you for your lovely feedback. We're really pleased to hear that Katie and Ryan were so friendly and helpful, and that they went above and beyond during your experience with Citroën Derby. Your comments are truly appreciated.
Kind regards
Dawn
Svar från Vertu Motors - Citroen Derby
Hi Keith
Thank you for your lovely feedback. We're delighted to hear you’re pleased with the product, received fantastic service, and found the staff so friendly. Your comments are truly appreciated.
Kind regards
Dawn
The young lady who sold us the…
The young lady who sold us the car,Scarlet was very good ,knowledgeable, curtious and helpful ,first class service 😀
6 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Good afternoon Thomas,
Thank you for your great review. I’m really pleased to hear that Scarlet looked after you so well. It’s wonderful to know she was knowledgeable, courteous and helpful throughout — truly first‑class service.
Kind regards,
Dean
Alex and the team at Citroen Derby were…
Alex and the team at Citroen Derby were brilliant to deal with. They were all so friendly, supportive and professional throughout. Love my E-Berlingo. Couldn’t be happier. Would highly recommend this dealership. Your team is a credit to you.
7 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Alex and the team at Citroën Derby were so friendly, supportive and professional throughout your experience. It’s fantastic to know you’re enjoying your E‑Berlingo — we’re thrilled to hear you couldn’t be happier with it.
Your recommendation means a great deal, and the team will be proud to hear your kind words.
Kind regards,
Matthew
Great people.
Just had a second year service on my e-C4, carried out efficiently and speedily. Whilst there, I expressed interest in a new e-C3. Dave Wakefield from the sales team took me for a test drive and was very clued up on the model (unlike previous experiences with some sales people). He also gave me an excellent trade-in allowance and other discounts. So it was with huge guilt that I had to say no due to the loss of some of my e-C4's top-of-the-range features. (They are obviously cars for different market segments, of course.) So, sorry Dave, and do seek him out for great assistance and an excellent deal! PS. I loved the e-C3 and would recommend it.
5 mars 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Thank you for your review. We’re glad your e‑C4 service was completed efficiently, and it’s great to hear Dave provided knowledgeable support during your e‑C3 test drive, along with a strong trade‑in offer. No need to feel guilty — choosing the right features matters, and we appreciate your honesty. We’ll be sure to pass on your kind words to Dave.
Kind regards,
Matthew
Our experience with vertu citroen derby…
Our experience with vertu citroen derby was great from start to finish the sales ladie was very professional & helpful from start to finish will be going back again in the future
7 februari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Thank you for your lovely review. We’re delighted to hear you had a great experience with Vertu Citroën Derby from start to finish. It’s wonderful to know that your sales lady was professional, helpful, and supported you throughout the whole process. We truly appreciate your kind words and look forward to welcoming you back again in the future.
Kind regards,
Keith
Friendly, approachable staff
I booked online to view a Hyundai I10 and got a follow up call to confirm the appointment. Alex, the salesperson, took the time to send me a video of the car so that I could see the exterior and interior in more detail before the appointment. When I took the car for a test drive, as well as driving around the local area we also went on the A38 to see how the car performed which was great. Alex was very friendly and approachable and answered all my questions. The process of buying the car went smoothly and when I picked up the car it was lovely to see a big red ribbon on it – what a nice touch! I’m now enjoying my Hyundai I10 and would definitely recommend Vertu Citroen Derby for their customer service.
25 februari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Good afternoon. Thank you for the wonderful 5‑star review. It’s great to hear how well Alex looked after you — from the appointment confirmation and personalised video, to the thorough test drive and smooth buying process. The red ribbon on collection is a lovely touch, and we’re delighted you enjoyed it. Enjoy your Hyundai i10, and thank you for recommending Vertu Citroën Derby.
Kind regards,
Kerry
Great dealership(Derby)
From making the initial enquiry at Derby we were treated with total respect . Drove away less than 2 weeks later with a new car.
Thanks to Peter and Saffron for all the help.
Nothing was to much trouble.
Thanks
27 februari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Hi Simon,
Thank you for the brilliant 5‑star review. It’s great to hear you were treated with such respect from your very first enquiry, and even better that you were able to drive away in your new car in under two weeks. Peter and Saffron will be delighted with your kind words — nothing being too much trouble is exactly what they aim for.
Kind regards,
Kerry
Jason made the whole process easy
Jason made the whole process easy, purchase was straightforward, handover quick and professional , can't reccomend Jason and Derby Citroen highly enough . Car is great too.
27 februari 2026
Omdöme utan inbjudan
Svar från Vertu Motors - Citroen Derby
Hi Tom,
Thank you for the brilliant 5‑star review. It’s great to hear how easy Jason made the whole process for you — from a straightforward purchase to a quick, professional handover. Your recommendation means a lot, and we’re delighted to hear you’re loving the car too.
Kind regards,
Kerry
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.