Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... Se mer
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Se mer
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Se mer
Företagsinformation
Skrivet av företaget
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
Kontaktuppgifter
20 nooking close, dn3 3er , Doncaster , Storbritannien
- 03301330387
- Info@vertex-surveys.co.uk
- vertex-surveys.co.uk
4,9
Utmärkt
146 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly
Very friendly. Survey done quickly with the minimal of fuss.
1 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Malcolm. We’re pleased your survey was friendly, efficient and fuss-free. We appreciate you taking the time to share your experience.
The Vertex Surveys team
Excellent experience with Vertex…
Excellent experience with Vertex Surveys. Stephen was very professional, thorough and clearly knew what he was doing.
He used a drone to inspect the roof and property, took detailed measurements in the loft using a laser measure, and carefully checked all the proposed installation areas. He also listened to my preference regarding the battery location, assessed it properly and confirmed that it was suitable.
Everything was checked carefully, explained clearly and there were no issues identified with the proposed installation.
Very impressed with Stephen and the overall service from Vertex Surveys. Professional, thorough and highly recommended.
3 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your detailed review and recommendation. We’re pleased Stephen’s careful checks and clear explanations gave you confidence in the survey, and that he took the time to assess your preferred battery location. We really appreciate your feedback on the whole experience.
The Vertex Surveys team
Communication and service all 100%
Communication and service all 100%. Polite and professional approach to the work and all completed in around 1hr 40mins. Very clean and tidy and happy with the service. Happy to recommend.
2 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your recommendation. We’re glad you were happy with the communication, professional service and care taken to leave everything clean and tidy. Your feedback means a lot.
The Vertex Surveys team
Surveyor was very helpful in answering…
Surveyor was very helpful in answering questions whilst he was trying to do his job . Highly recommended.
2 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Wayne. We’re pleased your surveyor took the time to answer your questions and that you would recommend us. We really appreciate your review.
The Vertex Surveys team
Steve was friendly and informative…
Steve was friendly and informative during his survey visit answering my questions immediately and even offering help with how best to run a heat pump during the months when it’s not so sunny.
Thanks to his input I’m confident of the next steps and know who to ask if I have any further questions.
1 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Wayne. It’s great to hear Steve’s explanations and advice helped you feel confident about the next steps. We’re glad you found the visit useful, and you’re welcome to contact us with any further survey questions.
The Vertex Surveys team
Svar från Vertex Surveys
Thank you for your lovely feedback. We’re pleased you enjoyed our friendly and professional service.
The Vertex Surveys team
House Survey
Ste, you are a top man. You don't meet a lot of people like him these days. Thanks for the survey and honest reviews.
27 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Brian. We’re glad you appreciated Ste’s approach and honest feedback during your survey. Your kind words mean a lot.
The Vertex Surveys team
Svar från Vertex Surveys
Thank you, Richard. We’re pleased everything went smoothly and you found the service friendly and efficient.
The Vertex Surveys team
Polite and respectful able to answer…
Polite and respectful able to answer all our questions.. prompt response open and honest
26 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Lesley. We’re glad your questions were answered openly and promptly, and that you felt treated with courtesy and respect. We appreciate your review.
The Vertex Surveys team
Steve
Steve, the surveyor was very friendly, polite and respectful of my property. He carried out the survey efficiently and was happy to answer any questions.
26 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Liz. We’re pleased Steve carried out your survey efficiently and with care for your property. It’s great to hear he was helpful with your questions too.
The Vertex Surveys team
Professional and helpful visit
Stephen was covering for another surveyor who was unable to make it at short notice. He called in advance to apologise, explained the situation and gave us a new ETA. He arrived on time and proceeded to do the survey efficiently and professionally. A very nice guy, he explained exactly what he was going to do and where his visit fit within the overall process. He also answered lots of our questions. He was polite at all times and couldn't have been more helpful. A very positive experience
26 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Helen. We appreciate your understanding of the change in surveyor. We’re glad Stephen kept you informed, arrived at the revised time and explained both the survey and the next steps clearly. It’s lovely to hear the visit was such a positive experience.
The Vertex Surveys team
Svar från Vertex Surveys
Thank you, Craig. We’re delighted you found the service friendly and would recommend us. Your support is much appreciated.
The Vertex Surveys team
Professional and polite
Professional manner, polite, kept me informed of what he was doing. Answered questions asked with patience.
20 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Kaly. We’re pleased your surveyor kept you informed and took the time to answer your questions patiently. We appreciate your kind feedback.
The Vertex Surveys team
Steve was great very polite explaining…
Steve was great very polite explaining everything he was doing and very respectful of my property while working through.
20 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Kevin. We’re glad Steve explained the survey clearly and treated your property with care and respect throughout. We really appreciate your review.
The Vertex Surveys team
Steves an asset
Steve was great, chatty friendly and really puts you at ease.
He got on with what he needed to and we went about our evening while he did what was needed and was extremely professional and considerate throughout. Kept me updated on arrival times, also explaining the process we can expect from what he was doing on the survey and after.
He's honestly an asset to you guys.
19 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Kirsty. It’s lovely to hear Steve put you at ease, kept you updated and completed the survey considerately while you got on with your evening. We really appreciate your kind words about his professionalism.
The Vertex Surveys team
Excellent Experience
Steve was a friendly, chatty man who explained what he was going to do and took time to answer our questions. He arrived promptly and removed his shoes before entering the house. Before he left he told us what would happen next.
19 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, David. We’re pleased Steve arrived promptly, treated your home with respect and explained what to expect next. We’re glad you had such a positive survey experience.
The Vertex Surveys team
Prompt @ Polite
Prompt, polite, no problems with accessing any areas. Really simple and great service - thank you.
19 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Jane. We’re glad the visit was prompt, polite and straightforward. It’s great to hear you were happy with the service.
The Vertex Surveys team
Friendly and professional
Polite, friendly and professional. Called ahead to provide ETA. Explained what he needed to do and worked efficiently.
18 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your review. We’re pleased the advance call, clear explanations and efficient work made your survey a good experience.
The Vertex Surveys team
Very professional
Steve was a lovely chatty young man who was very professional but also prepared to go above and beyond for me learning I had only recently come out of hospital😊, he was an absolute gem and I would highly recommend him and the company to anyone.
18 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Paula. We’re so pleased Steve’s kindness and willingness to help made a difference. Your lovely words and recommendation of both Steve and Vertex Surveys are much appreciated.
The Vertex Surveys team
Steven just completed our solar panel…
Steven just completed our solar panel survey. What a great ambassador for the company, really polite and professional and was able to accommodate our survey last minute due to a colleague having a vehicle breakdown. Would highly recommend, looking forward to seeing the results. Thanks again Steven, hope you get back in decent time tonight!
17 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Richard. We appreciate your understanding of the last-minute change and are glad Steven could carry out your solar survey. It’s great to hear his polite and professional approach made such a positive impression.
The Vertex Surveys team
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