Everything has been resolved. Apparently a computer glitch in the software caused the problem. A Surveeyor came out today, very friendly and professional. The surveyor was knowledgeable and and answ... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Stephen, the surveyor visited our property a few days ago. He was very polite, friendly and provided us with a really professional and detailed survey as to suitability for solar panels and storages... Se mer
Got a phone call ahead of time on the day of the survey explaining the time of expected arrival, and then again 1 hour before arriving. Explained where he needed to be & why, and what reiterat... Se mer
The Surveyor turned up early. He Introduced himself and explained what he was doing during his visit . Then he got on with the survey measuring up the house and asking me questions about its fabric an... Se mer
Företagsinformation
Skrivet av företaget
Vertex Renewable Surveys Ltd is an independent, survey-only renewable energy assessment company based in Doncaster, South Yorkshire, serving installers and homeowners across the UK. We do one thing: we survey. We don't sell heat pumps, solar panels, batteries or heat loss calculations as part of an install package — which means our reports are genuinely independent. Our customers get the evidence they need to make a decision, not a sales pitch dressed up as a survey. Every job we take on produces a Vertex pack: photos, measurements, room-by-room heat loss calculations (MIS3005-D aligned), cylinder and pipework assessments, noise and siting checks, and a written report delivered through our secure portal — usually the same week as the site visit. For installer companies, we work as an outsourced survey team. Same-week turnaround, fixed per-pack pricing, consistent pack structure across every job, and no competing commercial interest in the install outcome. For homeowners, we provide a one-off independent survey they can share with any installer they choose. We cover England, Wales, Scotland and Northern Ireland, with a home base in Yorkshire. Every survey is carried out by an experienced assessor. Every pack is built on our in-house Plumbline pack engine so you know what you're getting, every time. Independent. Evidence-led. Survey-only.
Kontaktuppgifter
20 nooking close, dn3 3er , Doncaster , Storbritannien
- 03301330387
- Info@vertex-surveys.co.uk
- vertex-surveys.co.uk
4,9
Utmärkt
146 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exactly what you want.
Very professional throughout the process. On time and efficient. Great communication.
15 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your lovely review. We’re pleased the process was professional, efficient and well communicated from start to finish. We really appreciate your feedback.
The Vertex Surveys team
Installation survey
The surveyor was very friendly and approachable, he answered all my questions and provided good advice re cost effectiveness for use of the system that I had not considered. Altogether a very pleasant experience.
7 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Lesley. It’s lovely to hear that your surveyor made you feel at ease, answered your questions and offered useful advice on getting the most from your system. We’re glad you had such a pleasant experience.
The Vertex Surveys team
Steve was very helpful with all our…
Steve was very helpful with all our questions and provided very good advice and constructive feedback on the type of installation that would best suit our needs 😀
15 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Donna. We’re delighted Steve could answer your questions and help you understand which installation would suit your needs. We really appreciate you sharing your experience.
The Vertex Surveys team
Steven did an excellent and thorough…
Steven did an excellent and thorough job.
Would recommend Vertex for any similar work.
14 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Marek. We’re pleased Steven’s thorough approach made such a good impression. Your recommendation means a lot to us.
The Vertex Surveys team
Highly recommended
Vertex Surveys carried out a solar panel survey with real care and professionalism at an elderly relatives home. The surveyor was polite, thorough, and explained everything clearly. They took time to check all details and made the whole process easy and reassuring. Excellent service from start to finish. Miriam in the office provided exceptional service throughout. She was friendly, efficient, and genuinely helpful, making the whole process smooth and stress‑free. Her professionalism and care really stood out.
2 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Sue, for such a thoughtful review. We’re delighted the surveyor’s care and clear explanations made the visit reassuring, and that Miriam’s help made everything run smoothly. Your kind words about both the survey and office support mean a great deal to us.
The Vertex Surveys team
Steven did a heat pump survey
Steven did a heat pump survey in my home and was very kind and respectful, he talked very nicely to my children. Overall very good and couldn't get better.
10 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Shanti. We’re so pleased Steven made your heat pump survey a positive experience and treated your family with kindness and respect. We appreciate your lovely feedback.
The Vertex Surveys team
Really great surveyor. Professional throughout
The surveyor who came to us yesterday (sorry I've forgotten his name! He was a Gordie) was very professional, but also really friendly. He gave us hints and tips on solar power charges and its set up. He accepted a coffee but that remained there until he'd finished the surveying. He even deployed a drone for images of the roof and layout. Throughout we felt we were in capable hands. At the end, he showed us all the images he had taken and what the next step will be. We received a text message as confirmation of visit immediately.
Really nice guy with great customer service. Efficient and fast, with no lingering 'chat'. Perfect!
10 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for such a detailed review. We’re glad the explanations, roof images and guidance on next steps helped you feel in capable hands. It’s lovely to hear your surveyor combined a friendly approach with an efficient visit.
The Vertex Surveys team
Svar från Vertex Surveys
Thank you, Mary. We’re glad you found the service helpful, and we appreciate you taking the time to leave a review.
The Vertex Surveys team
Professional and friendly staff
Andy came and completed our survey. He was professional, knowledgeable and very friendly, answering all of our questions. Thank you!
1 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Julie. It’s great to hear Andy was friendly, knowledgeable and able to answer all your questions. We’re pleased you were happy with your survey.
The Vertex Surveys team
Steven provided a first class…
Steven provided a first class professional friendly service.
7 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your kind words. We’re delighted Steven provided the friendly, professional service you described, and we appreciate your review.
The Vertex Surveys team
Arrived on time
Arrived on time, friendly,answered the questions I had.
Completed the survey efficiently and quickly
9 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, David. We’re glad your surveyor arrived on time, answered your questions and completed the survey efficiently. We appreciate you sharing your experience.
The Vertex Surveys team
Svar från Vertex Surveys
Thank you, Vin. It’s lovely to hear you enjoyed working with us. We really appreciate your kind feedback.
The Vertex Surveys team
Highly professional
The surveyor appeared at the exact time arranged and was thorough and friendly, explaining his involvement in renewable energy. Very professional and efficient.
12 augusti 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Patrick. We’re pleased you appreciated your surveyor’s punctuality, thoroughness and friendly approach. Thank you for taking the time to recommend our service.
The Vertex Surveys team
Good visit
Stephanie arrived promptly, was courteous and explained clearly what he was about to do.
He was easy to get on with, and went about his job quietly and efficiently.
His visit was a pleasant experience. We should engage him again.
9 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your thoughtful review. We’re pleased your surveyor explained the work clearly and made the visit a pleasant one. We’d be happy to help with a future survey.
The Vertex Surveys team
Surveyor was friendly
Surveyor was friendly, professional and explained what and why he need access to the required areas.
8 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Eric. We’re glad your surveyor was friendly and professional, and explained clearly why access was needed during the survey. We appreciate your feedback.
The Vertex Surveys team
The surveyor was very polite & helpful…
The surveyor was very polite & helpful & answered all my questions. He left a very good impression of Vertex Surveyors
8 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Lynn. We’re delighted your surveyor was helpful and answered all your questions. It’s lovely to hear the visit left you with such a positive impression of Vertex Surveys.
The Vertex Surveys team
A good experience.
Stephen, from Vertex, visited our house on Monday, to carry out a survey in connection with solar energy. He was friendly, efficient and informative. I would heartily recommend his services.
7 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you for your recommendation. We’re pleased Stephen made your solar survey informative and straightforward, with a friendly and efficient approach. Your feedback is much appreciated.
The Vertex Surveys team
A really lovely man
A really lovely man. Very organised and efficient, very friendly and helpful. He carried out the work with professionalism and with least disturbance. I hope he's the chap who will do the final installation because he seems both reliable and trustworthy. I would love have Stephen over again.
4 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, John. It’s wonderful to hear Stephen made you feel comfortable and carried out your survey efficiently with minimal disruption. We really appreciate your kind words about his professionalism and helpfulness.
The Vertex Surveys team
Solar Survey
The Survey was carried out quickly with the minimal of fuss by Steve, a very friendly and courteous individual, who answered all our questions and was able to offer advice as required, recommended thanks
4 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Jon. We’re glad Steve made your solar survey straightforward and was able to answer your questions and offer useful advice. We appreciate your recommendation.
The Vertex Surveys team
Just want to say a personal thank you…
Just want to say a personal thank you to Steve who carried out my survey today. Arrived on time, very knowledgeable and offered great advice above and beyond. Would definitely recommend. Thank you Steve.
3 september 2026
Omdöme utan inbjudan
Svar från Vertex Surveys
Thank you, Adam. We’re delighted Steve’s knowledge and advice made such a difference during your survey. We appreciate your personal thanks and recommendation.
The Vertex Surveys team
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