I needed some new knickers and realised I’m better with a more natural material and these seemed something worth trying Well I can’t see myself ever buying anything else They are comfortable a... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I needed some new knickers and realised I’m better with a more natural material and these seemed something worth trying Well I can’t see myself ever buying anything else They are comfortable a... Se mer
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Package took 12 days to arrive, sent emails and company response not helpful When it arrived the order was for 8 items but only 5 were sent I've emailed twice, once on the day of arrival and anot... Se mer
Very slick marketing campaign for a 'quality product' which turned out to be little plastic packets in a grubby white bag from China. Where's the box & tissue from your adverts? I haven't even unwrapp... Se mer
The knickers I have bought from Venetian Lace are very comfortable. They do capture minor leaks, leaving me and my trousers dry. They definitely give me more confidence throughout the day. The only c... Se mer
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Venetian Lace brings you luxurious Italian-inspired lingerie designed for elegance, comfort, and confidence. Discover expertly crafted pieces with premium fabrics, perfect fits, and all-day wearability.
Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They stretched the delivery date to the longest offered. When they arrived, they were the wrong colour (5 pairs of black instead of beige). They didn’t pick up my emails querying this, saying they hadn’t appeared in their inbox (yet I’d replied to an email from customer services). They have offered to send me a new set in beige free of charge - so good points for this. However tried them today, light leak from sneezing- went right through to trousers. Nice knickers though - but with panty pads I think.

Svar från Venetianlace
The items I received weren’t really suitable (gusset much too low down at the front) - but I contacted the company via Messenger and they couldn’t have been more helpful in quickly sorting out a replacement product with no quibble whatsoever.

Svar från Venetianlace
This is a scam. The website claims to have won awards that don't exist. Shows a "doctor" who doesn't exist in a web search of her name, but shows as a stock photo in an image search. Says "Made with love in the UK" on the website, ships from China.

Svar från Venetianlace
These are normal knickers, not leakproof and the gusset is in the wrong place. Yes they're comfy but not as described - certainly no multi later in gusset
I wish I’d read these reviews before I bought. The knickers I bought are supposed to hold up to 50ml and they don’t even hold 5. Very poor quality, probably not even worth £5 let alone the £13 I paid. Do not buy these, they’re absolutely rubbish!

Svar från Venetianlace
I ordered a pair of ultra absorbent comfort knickers on 23/8/25, unfortunately they didn’t fit. I have since emailed a number of times, initially to enquire about a larger size and then for a refund as fed up of waiting for a response. I have not as yet received any response to my emails or a refund (I am giving this review on 21/9/25) 😠.
Annoyingly I am getting plenty of marketing emails 😡.
So be warned it they don’t fit you will have lost your money and they are not cheap!

Svar från Venetianlace
These are very soft and comfortable knickers but they are not able to cope with even tiny leaks. The gusset is slim like normal knickers and has no extra absorbency. I was very disappointed as I bought 6 pairs and have to wear them with slim panty liners which defeats the whole object.

Svar från Venetianlace
Poor quality, the seam split after wearing the knickers twice. I cut open the gusset to see if it was multi layered as advertised and no its not. These knickers will not protect you from leaks and therefore are a waste your money!
Unfortunately I've realised that the claims by this company are all false:
Pants are made in China, not the UK as advertised.
Pants are not leakproof as I tested them with small amount of water(10ml) and gusset stays wet for hours.
They are not cotton as claimed but a polyester material.
They don't have several leakproof layers as claimed. I cut open the gusset to check. No additional layers at all!
I'm now attempting to get a refund.
Please don't waste your money..

Svar från Venetianlace
Although the antibacterial/leak proof underwear are soft and comfortable they definitely are not leak proof. A bit disappointed really. But they are a pretty design and comfortable.

Svar från Venetianlace
DO NOT BUY from this company it is lie after lie from them.
1 , I bought the offer to get 5 free pants for my holiday.
2, only 1 arrived, so I told them, told we will send them out to you. They didn’t arrive in time do I asked to cancel the order.
3, told oh they are out for delivery we can’t cancel.
4, 8 days later they arrived. In the meantime the 1 pair I had were no use at all for leaks.
5 as per the website I asked for a refund.
6 emails to and from offering me more pants but no refund.
7 offers 70 percent refund if I keep the pants.
8 said no I don’t want them not fit for purpose.
9 latest email is now asking me to post them back to China.
I am now realising I am stuck with pants that are nice to look at but at not fit for the purpose they advertise them for.
Total con .
These knickers are very comfortable, stretchy and a good fit. However they have 2 major faults. Firstly the gusset is not high enough at the front, it needs to be an extra inch higher and secondly and most importantly they do not hold anything like the amount of urine promised. A couple of drops maybe but more than that goes straight through. Im keeping them as they're comfortable but will look elsewhere for leakproof knickers that do their job.
I couldnt believe these would work as they were so slim... but they do!
Really stretchy, soft and comfy. Great selection of colours too. I've recommended them to friends.
They took longer to arrive than expected (5-7 days quoted on website) but very happy once the did.
Customer service were quick to respond and resolve my query by email too.

Svar från Venetianlace
Really happy with the quality and feel of these knickers.

Svar från Venetianlace
Still skeptical to whether this is a scam product as they dont feel leak proof. Comfy and pretty to wear but gusset is too short at the front
Packaging was cheap and not attractive as the adverts show, disappointed as they weren't cheap. Debating whether to buy more on the offer they have sent me for a second purchase as I really was excited about this product!!

Svar från Venetianlace
Really comfortable, very good quality and fast service. Will probably purchase more.

Svar från Venetianlace
Product arrived of poor quality and from China. Asked for their free return service as the detail on the website but they refused, I instead accepted a 70% refund as that is the price I’m somewhat happy to pay for the quality provided and saved myself the further argument for the free return label.

Svar från Venetianlace
Very easy ordering process and the knickers were carefully packaged! They are very comfortable to wear all day, do not ride up like other knickers and no ‘elastic line’. Great to have the confidence of protection for those little mishaps!

Svar från Venetianlace
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