Totally disgusted. Ordered a GT 6Pro in grey, received a T2pro in gold and even the charger doesn’t fit. Don’t get turned over for a cheap item by this company, they spend more time on delivery trac... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They are supposed to be sending some fishing magnets still don’t know if they have sent them ?? Ship order from original order vkg48722 😡
Företaget har svarat
So I actually kept using it daily since I got it, and the seams are way tighter than the floppy ones I used from the gym—those stretched uneven after a week, but here every loop still keeps its shape.... Se mer
Good company to order from. We made an enquiry, was replied to straight away and query dealt with efficiently
2,9
Medel
61 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They arrived quickly and they work…
They arrived quickly and they work nicely
3 december 2025
Omdöme utan inbjudan
The website is really confusing my…
The website is really confusing my order had gone through twice I contacted them and they sad they couldn’t cancel it it was done straight away iwill nor be using this site again
2 februari 2026
Omdöme utan inbjudan
I have not noticed any difference i…
I have not noticed any difference i have not seen any gunk coming out of the exhaust. I have not noticed any difference in the engine. Thank you.
21 januari 2026
Omdöme utan inbjudan
Svar från Velaukgoods
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Bought a portable juicer
Bought a portable juicer - product leaked and power button didn’t work - the worst product I’ve bought on the internet - ever. Waiting to see what customer services looks like - not holding my breath!
The company have asked for more details - what more can I say? I have a photo and a video of the problems which I will send to their customer service we setvices - Trustpilot - do not delete this review - it is 100% valid - unfortunately your dite wouldn’t let me upload the pictures.
29 december 2025
Omdöme utan inbjudan
Svar från Velaukgoods
Dear valued customer, thank you for taking the time to provide us with your valuable feedback.
We sincerely apologize for your unpleasant experience and fully understand your disappointment and dissatisfaction. We highly value your feedback and sincerely hope to have the opportunity to resolve this matter for you.
Please send the details of your situation and relevant information to our customer service email address: service@velaukgoods.com. Our professional customer service team will do their best to resolve the issue within 24 hours of receiving your email. We sincerely hope to compensate for the inconvenience this has caused you, and thank you again for your patience and understanding.
We hope to receive your understanding and have the opportunity to provide you with satisfactory service again.
The service was quick and efficient
The service was quick and efficient, the product is very good and simple to use, one slight improvement would be when there is no phone in place , the holder part rattles , which is a little annoying.overall though a good product
1 december 2025
Omdöme utan inbjudan
Poor quality Takes forever to charge
Poor quality Takes forever to charge
Waste of time and money
1 december 2025
Omdöme utan inbjudan
Svar från Velaukgoods
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@velaukgoods.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Non stick pan
Excellent quality and service from this company my item came as described and within a short delivery time keep up the good work
14 november 2025
Omdöme utan inbjudan
What’s showing in video completely…
What’s showing in video completely different does not work at all does not clean any oily or greasy things just waste of money
27 november 2025
Omdöme utan inbjudan
Svar från Velaukgoods
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
I have a 350lt tank that was hard to…
I have a 350lt tank that was hard to keep clean as I am nearly 80 this product has made it a lot easier I can now see my fish
15 december 2025
Omdöme utan inbjudan
Hopeless for what it is
Hopeless for what it is. Broke on the 1st attempt at attaching to my vent. Very awkward to attach a mobile phone..
7 december 2025
Omdöme utan inbjudan
Svar från Velaukgoods
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@velaukgoods.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Was not delivered to my address,very…
Was not delivered to my address,very disappointed
14 december 2025
Omdöme utan inbjudan
Svar från Velaukgoods
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Fast delivery and great product its the…
Fast delivery and great product its the first one thats actually worked in my car so I would recommend it to anyone I have a strange material dash and strange shape and also have a large phone and it fits fine well impressed thanks
13 november 2025
Omdöme utan inbjudan
Terrible service
Terrible service. Ordered 11.11.2025 & still not recieved 12.12.2025, customer service is non existant & they dont answer emails.
Dont buy from this company
11 november 2025
Omdöme utan inbjudan
Svar från Velaukgoods
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@velaukgoods.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
The level of customer satisfaction I've…
The level of customer satisfaction I've experienced with this company is unmatched. They truly understand what customers need and deliver beyond expectations.
11 november 2025
Omdöme utan inbjudan
Useless company
Please please do not use this company you do not receive your goods. It is a waste of time getting in touch with customer service as they as about as helpful as a chocolate fire guard yes they give you a tracking number which you can follow which all looks good until you get the final message which say can’t deliver parcel can’t find address which I find very suspicious as I have loads of parcels delivered from different companies and believe me you would have more chance of climbing Mount Everest than finding out where your parcel is of course you can get cheap deal but if you don’t receive it it’s not that cheap
3 december 2025
Omdöme utan inbjudan
Svar från Velaukgoods
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Easy install, ease of use.
This shower head was very easy to install and works as advertised. It is great and when i move i shall take it with me. I have always felt uncomfortable with a water spray hitting my face, but not so with this device. Caution is required when changing modes as the direction of the water can suddenly change, as my jeans discovered 😁
24 oktober 2025
Omdöme utan inbjudan
Would give mo stars as it never
Would give mo stars as it never arrived. I would recommend not ordering from this company
18 september 2025
Omdöme utan inbjudan
Svar från Velaukgoods
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@velaukgoods.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
i bought the pan and unfortunately it…
i bought the pan and unfortunately it rusted on the first use i did get refund of 17.99 however i paid 31.99 for the whole set
15 september 2025
Omdöme utan inbjudan
Svar från Velaukgoods
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@velaukgoods.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Refund…
Fi purchased an item which was faulty and received a full refund with apologies
27 oktober 2025
Omdöme utan inbjudan
Ordered on line and these products…
Ordered on line and these products turned up really quickly so would definitely order more when I’ve run out
20 oktober 2025
Omdöme utan inbjudan
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