Vehicle Control Services Omdömen 

I received a Parking Charge Notice for allegedly stopping on a road edged by double red lines adjacent to Bristol Airport. The appeals process included an option that the vehicle was stationary while checking directions. This was the case. The CCTV photos showed reverse lights illuminated. VCS rejected the explanation improperly and unfairly.

Company have passed 2 parking fines across to myself from a deceased family member for having the same name and address. I cannot drive so how can I have 2 parking fines?? Affected my credit and mortgage application. Parasite of a business.

Went to pick up family from East Mids airport at 11.30 on Saturday night. raining also. Flight delayed so I pulled into the closed fuel station for a few minutes as could only see short stay parking signs. It was in complete darkness. Got message saying they had landed so went into short stay and waited for them and paid fee. Only there a few minutes. £60fine said there are signs. appealed. Increased to £100 . Tried to pay but didnt recognise details so sent cheq . Retd as said with debt collections. There was no lighting and no sign. Theives. How do they sleep at night.?

I have been charged by this company for stopping at Leeds Bradford Airport. I stopped involuntarily at the entrance to the car park as the barrier was not working properly and the entrance was blocked by another car. The passenger I was due to pick-up saw I was stuck at the entrance to the car park and climbed in my vehicle. Eventually the barrier opened and I drove through the car park to the exit, where I paid a £7 charge (even though I didn't stop in the car park). VCS have charged £100 for stopping in the wrong place to pick-up a passenger. I appealed to VCS but they rejected my appeal. They didn't address the points I had raised so I assume they didn't read my appeal or didn't understand the situation. They said I can appeal again but if the second appeal is unsuccessful I will be charged more. I have no confidence the second appeal would be handled fairly and so I feel forced to pay. I feel as though I have been mugged. I will avoid LBA in future.

Disgusting thieves. Waste these people's time and money as much as possible.

I gave 1star because there wasn’t one lower than that.I received a solicitors letter threatening to take me to court if I didn’t pay for a fine that was due, there was no communication from them whatsoever despite them saying there was ,I 100 percent never received any communication and being threatened with a court threat is totally out of order,so beware this company is just a money grabbing shower of ——.

Robbing bastards. Dropped my parents off at a Hilton hotel at Bristol airport, turned around outside the barriers and got done. Robbing. Bastards.

Just came out of Plymouth county court , having a claim against me by Vehicle Control Services, dismissed. Over a change notice at Bristol city Airport. They will lie to try and get money out of your over charge notices . But luckily the judge saw through them . Despicable company

Why are these companies allowed to bully people. Sent a letter on behalf of a family member to advise that he was in the process of selling the vehicle and was not the driver of a 13min stop at 1am in the morning. no reply just a citation for him to go to court so he is now forked out £160 of his pension for nothing. Government should intervene NOW!!!

I picked a family member up at Bristol airport.

I was ticked. The car who took the pictures of me had a bring string of traffic behind him while there was nothing behind me.. I rang the office after getting the number from Bristol airport as all numbers on letter are for payment only.

The attitude on the staff stinks for example the date on the letter was the 13th may 2025 and was not recieved until the 7th June and when i rang and explained it had been delivered late I was told that's the problem of the post office and it needs to be payed before more charges are added.

I then rang up a week later to pay the charge and I also requested a reasonable adjustment to raise complaints of not only unfair treatment but also to the way I was spoken to on the phone lines. I was told that first they have no idea what I'm talking about when requesting a reasonable adjustment under the equality act 2010. I was constantly put on hold when speaking the truth to them and then they would suddenly come back and asked me if I have calmed down and they caused massive amounts of distress, alarm, anxiety and total humiliation.

It is not nice having disability taken the piss out of by these conservative party pirates at VCS and I've found myself taking my complaint to the chief executive due to the fact I was denied many reasonable adjustments and had to call someone to come write a email for me further discriminating against myself by taking my independence away OTHERWISE they made it SO I COULD NOT COMPLAIN which tells EVERYONE EVERYTHING they need to know about this version of the black pearl that VCS use !!

They have 14 calender days or when those phone calls are recieved I will be seeing you in court VCS and I WILL be taking the jobs of those 2 idiots you have answering the phones !

@Equalityandhumanrightscommission
@KierStarmer
@thesupremecourt
@Europeancourtofhumanrights

Went to a 40 minute physio appointment and got a letter approximately 3 weeks later with a demand fir £100. I was parked in the private car park of a building leased by the physiotherapist. I appealed the fine and openly admitted being parked and the reason why. The appeal was rejected because I took too long to appeal. I have now received a letter saying that it is now £160. Sheriff Court proceedings have been instructed if not paid in 10 days. My credit rating will be affected if decree granted. See you in court

After paying to go into the hotel carpark I got a penalty. What I did wrong was let my friend get out of the car to walk to the payment machine while I waited to enter the car park. They just dismissed all the info and threatened to increase the fine

Missed turning for car park at Leeds airport, stopped to workout what to do, BANG, fixed penalty notice! VCS spent 2 months, deciding what to do, the fine increasing in this time. I got sick, decided to fight back, and surprise surprise, they backed down. A company of bullying and intimidating chancers.

I am extremely disappointed with the service provided. I received two separate fines for what was clearly a single short stop at the Fuel Station. The company used photographs of my car from different angles to falsely claim two violations, effectively charging twice for the same incident.

The signage was unclear, and instead of resolving the issue fairly after my appeal, they simply rejected it without properly considering the facts.
In my opinion, this is a predatory and unfair practice aimed at exploiting drivers rather than ensuring proper site management.

I would strongly advise others to be very cautious when dealing with this company.

Being charged a £170 for debt recovery
Moved into property and requested parking permit few days after, this wasn’t delivered until months later and after serving us 3 PCNs. It’s not our fault they didn’t provide us with one on time. Can we take this to court as we are already paying back a £130 fine and now another £170 is being charged to us. This is a property we live in and get charged for parking in the premises

Why have these people sent my father-in-law a picture of a VW Golf and a demand for money? His car is a Kia. There should be an automatic penalty for wrongful demands.

Disgusting company,

I pay £125 a month for private parking in the city, yet these scumbags still come round and check cars for permits. They would have seen my car with a permit for months before my permit finally slipped behind my dashboard and low and behold two parking fines FOR PARKING IN MY OWN PROPERTY WHICH I PAY PARKING FOR. Absolute robbing scum bag company, can't believe it's legal what they are doing.

Entered the wrong road, trying to pick my Son up.. not familiar with these roads, stopped for 48 seconds, to readjust my satnav, not even realising there was a red line, could not see any signs at all? I was getting very anxious as the thought of my Son waiting for me on a desolate road in the dark. 48 seconds to readjust direction! Wow, £60 for a 48 seconds stop, not bad earner eh?? What a total rip off, I wouldn't have stopped if I didn't need to? it was necessary for me to stop to readjust as I was lost, I was in a desolate area, I was stressed, and I would normally not stop in such a desolate area but had no choice, as my Son was on my mind with him being in a desolate area too, and on his own..I needed to get to him asap. It's obvious you don't get to put your point across to the company by reading the other reviews.. so they have you by the short and curly's! They would have known it was a mobility car, not that I'm expecting any exceptions, but they would not have even been bothered if I had fell unwell or anything else, this is disgraceful, no humanity at all!

Opportunistic money stealing company.
Before VCS and LCC demand fines for driving into Leeds Bradford airport there should be a clear sign stating: "If a driver stops at all within the red line zone, the car owner will receive TWO FINES one for £35 to Leeds City Council and 1 for £100 payable to Vehicle Control Services".
Then drivers would be aware not be stationary for a few seconds to pick someone up or for anything.