dont order from them, so...i have ordered a a vape tank, was waiting for delivery for three days, on forth day i have receive an email that my order is cancelled and i will receive an refund, why they... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Edited** Since placing this review i had a phone call from the company who were happy to exchange the faulty vapes. Customer service, although a little slow to respond, was good and the issue w... Se mer
Företaget har svarat
Very easy to find the exact e-cigs that I needed. I was a little cautious at first due to some negative reviews but they mainly complained about non-working devices or burning devices (burning is usua... Se mer
Företaget har svarat
I ordered and paid via bank transfer and I hadn’t seen the payment had been rejected by my bank. I’d tried to contact via email and Facebook and the messages bounced as I think there is a technical d... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Vape fast UK’s largest online vape eliquid store and supplier of disposables devices, vape kits, vape pods, vape tanks and replacement coils. Our mission is to supply you with the simplest quality e-liquids and vape hardware at the simplest possible prices. OUR STORY Vape Fast opened Vape Superstore’s doors (online and in Manchester) back in 2016. Originally created to be a specialist vape shop that brought legitimate product choices and better quality to vapers, we’ve since expanded to supply the foremost comprehensive range of products within the UK. By trading online and on the main street our aim was to be an accessible resource for people that wish to try before they buy also as catering to those too far to go to a store . Since then, Vape Superstore has grown considerably. In 2018 we also released our first e-liquid range, exclusive to our stores and website
Kontaktuppgifter
17 THE ROCK , bl9 0jp, bury, Storbritannien
- 744 842 3393
- help@vapefast.co.uk
- vapefast.co.uk
waste of time!
dont order from them, so...i have ordered a a vape tank, was waiting for delivery for three days, on forth day i have receive an email that my order is cancelled and i will receive an refund, why they sold it if they are out of stock? why i have receive an tracking number if they wasn't been posted? is just a waste of time, never ever will order something from them
3 februari 2025
Omdöme utan inbjudan
Scam website
I order 5 days ago and have had no communication at all ref order conformation or despatch notification. The email for this company bounces back and the phone number is not answered at all. I have sent multiple text and emails to no avail .
I have checked on companies house also and they show dissolved in 2021 and the adress on the website is fake street in Manchester.
I run a successful vape business and would be embarrassed if I didn't respond to my customers complaints or questions , stay away from these guys or use at your own risk .
5 oktober 2024
Omdöme utan inbjudan
Do not use
Do not use! I ordered a box of 10 vapes and they sent me a different type which I didn’t want, called them explained they admitted they’d sent them as they didn’t have the ones I wanted, I explained I didn’t want them so they said to send back and they’ll refund me, as well as the postage costs seen as though I didn’t ask for the items sent. I sent my parcel signed for, they received them on 23rd July and are now not responding to any messages or answering the phone. I have contacted my bank now however this is just not acceptable or trustworthy!!!
13 juli 2024
Omdöme utan inbjudan
Ordered 50mg got 20
5 juni 2024
Betrouwbaar en snel geleverd.
8 maj 2024
Waited a few days for delivery.
Waited a few days for delivery.
These are not SKE crystals, my mistake. Quality poor one of mine when drawn on doesn’t go off. They don’t last as long, poorer quality overall.
1 maj 2024
Delivery was so quick
Delivery was so quick! Highly recommend and will definitely start ordering from vape fast again.
27 mars 2024
Only received half of my order. Non-responsive to emails
Firstly, they haven't responded to any of my emails I've sent them regarding my order. I didn't receive any updates on my order status after which I've sent an email but didn't get a response. Then, I got an automatic email stating that my order was dispatched. My parcel arrived however there are only 10 items in my package while I ordered 20 vapes. The package seems too small to even fit the 20 vapes they stated in the email that they've sent me. Half of my items are missing and no one is responding to my emails. I'm really disappointed.
I've just called them and they stated that they couldn't sent the other 10 vapes and that they will refund the 10 items. If I knew this before, I wouldn't have ordered since I paid 15 pounds for shipping and additionally I’ve paid duties with customs, which is a lot, in comparison with the price for 10 vapes.
5 mars 2024
Omdöme utan inbjudan
Order came to Nederland within 2 weeks
Order came to Nederland within 2 weeks. Packed really good.
6 februari 2024
Excellent
Hadn't got part of my order.
Rang me and offered alternative and order received next day.
Excellent!
5 februari 2024
Brilliant
Brilliant website, fast delivery and quality products. Can’t fault the service. Perfect. On the downside. Quite a few flavours were out of stock.
14 januari 2024
5* Star service with quick tracked…
5* Star service with quick tracked delivery, would use this site as prices and offers are great too.
29 december 2023
No one has replied to my emails
No one has replied to my emails! Vape came faulty so need a refund. Hoping someone replies! Not a great service at all!
20 december 2023
Shipped wrong flavour
I ordered the Aroma King 7000 puff 5% vape flavoured Blueberry Pomegranate but they decided to ship me the wrong favour Blueberry Bubblegum! Really frustrating as I emailed them about this but haven’t explained the reasoning to why! Other than that! It’s great! Solid quality! Great battery life and easy to use, I would say that I recommend them :)
6 december 2023
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