On first appearance they seem very well made and strong, after a few months usage the one I use most often started to feel stiff and not slide as well, roll on a few months later and bits are falling... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A disappointment of epic scale. Getting the key replacement was impossible, just a waste of time and energy. Customer focus? - please don't make me laugh, no feedback just roadblocks and countle... Se mer
Van Vault products are good but they have ZERO customer service & ZERO spares back-up for any faulty parts on their products. Been tryng for nearly 2 years now to get spare drawer runners for our va... Se mer
Had order confirmation but no item nearly a week later! rang multiple times with nobody knowing what's going on, they're all blaming covid (the ultimate excuse these days) customer services not accept... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Van Vault is the leading name in secure storage containers. We design, develop and make quality theft-prevention storage boxes. We’ve done the research and rigorous testing... when we say tough, we mean it. From our years of knowledge and experience, you get a quality product that works. Small van? Tipper truck? On-site security. We’ve got you covered. Our range of storage solutions are designed to keep your tools safe and organised, whatever trade you work in and whatever you want to store - whether that’s power tools, hand tools, copper pipes or even site transformers.
Kontaktuppgifter
Storbritannien
- 0115 780 2383
- info@vanvault.co.uk
- vanvault.co.uk
1,4
Mycket dålig
220 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
When locked didn’t close two properly
When locked didn’t close two properly. Rusted inside. And chipped in corners upon delivery.
15 februari 2020
Omdöme utan inbjudan
Svar från Van Vault
Hello Callum,
Thank you for your feedback.
We are really sorry to hear about this, if you are still having problems, please can you email over some images to info@vanvault.co.uk so we can sort this out for you.
Thank you
Laura
The after sales service is something I…
The after sales service is something I found you would only expect from a family run Business I cannot fault them.
4 februari 2020
Omdöme utan inbjudan
Svar från Van Vault
Hello,
Thank you for your feedback and 5 stars!
We are really pleased to hear about the good service you received, this is what we aim for when it comes to Van Vault Customer Service.
I hope you have a lovely afternoon.
Thank you
Laura
Easy to sign up
Easy to sign up, sort out what I needed and quick delivery
.
28 januari 2020
Omdöme utan inbjudan
Svar från Van Vault
Hello Ralston,
Thank you for leaving us lovely feedback and 5 stars!
We are really glad that you are pleased with the service your received.
Have a lovely day.
Thank you
Laura
Good product for the price
Good product for the price. Speedy delivery.
21 januari 2020
Omdöme utan inbjudan
Svar från Van Vault
Hello Barry,
Thank you for the 5 stars and positive feedback.
We are really happy to hear that you are pleased with our product.
We hope you continue to enjoy Van Vault.
Thank you
Laura
Order replacement Keys via the website
Order replacement Keys via the website. This was quick and easy, arrived before 9 am the following day. Excellent service provided.
21 januari 2020
Omdöme utan inbjudan
Svar från Van Vault
Hello Simon,
Thank you for your feedback and 5 stars!
We are really pleased to hear about the good service you received, this is what we aim for.
I hope you have a lovely evening.
Thank you
Laura
Amazing delivery and service
Amazing delivery and service. Fantastic product.
Very happy.
Thanks
Mike
14 januari 2020
Omdöme utan inbjudan
Svar från Van Vault
Hello Mike,
Thank you for leaving us 5 stars and lovely feedback!
We are really pleased that you are happy with our product!
Have a lovely evening!
Thank you
Laura
It’s been a week and I have not had my…
It’s been a week and I have not had my delivery, no email or confirmation, trying to get refund but no response.
27 december 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello Robert,
Thank you for your feedback.
We have been shut over the Christmas Period, there was details on our website, so I apologise if you missed this.
Your order will be dispatched today and out for delivery tomorrow.
Thank you
Laura
Great service
25 december 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello Darren,
Thank you for your feedback and 5 stars!
We are so pleased that you are happy with the service you received.
Have a nice day!
Thank you
Laura
Slider was available cheaper elsewhere…
Slider was available cheaper elsewhere but I was ordering dividers as well so purchased anyway.
2 december 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello William,
Thank you for taking the time to leave us 5 stars and a review!
We are glad you chose our brand Van Vault.
Have a nice day!
Thank you
Laura
Strong Van Vault
Purchased two XL van vaults for our vans. Good communication from van vault on delivery. Would recommend them.
20 november 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello David,
Thank you for taking the time to leave us a 5 star review!
I am very glad to hear that you are happy with our product and service.
We hope you continue to enjoy your Van Vault!
Have a nice day!
Thank you
Laura
My order did not arrive until the…
My order did not arrive until the second day even though I had ordered it before the 2pm deadline.
6 november 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello David,
Thank you for your feedback.
I am really sorry to hear about this, it does look like the order was stuck in the system, so apologies you received this a day later than expected.
I hope everything else was OK with your order.
Have a nice weekend.
Thank you
Laura
Excellent service
Excellent service, product arrived within stated time
28 oktober 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello Rachael,
Thank you for taking the time to leave us a 5 star review!
I am very glad to hear that you are happy with our product and service.
We hope you continue to enjoy your Van Vault!
Have a nice day!
Thank you
Laura
Great service and fast delivery
15 oktober 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello Rachael,
Thank you for taking the time to leave us feedback and 5 stars!
We hope you enjoy using your Van Vault 2.
Have a nice afternoon.
Thank you
Laura
Spares
Very easy to find and order spares Much easier to deal directly with van vault than local distributors
12 oktober 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello John,
Thank you for your feedback and 5 stars!
We are very pleased that you found the journey easy.
Have a lovely day!
Thank you
Laura
Have to say 5 star turned up next day…
Have to say 5 star turned up next day as promised no damage carrier rang me before he dropped off so all good. Excellent service
Thanks
9 oktober 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello Adam,
Thank you for your feedback and 5 stars!
I am glad you are happy with our fast service, we hope you enjoy using your Van Vault.
Have a nice day!
Kind Regards,
Laura
Very poor as they advertised items that…Poor
Very poor as they advertised items that they couldn’t sale.
9 oktober 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello Nick,
Thank you for your feedback.
I am really sorry that this happened to you, we have been having updates on our website, so that item must have been left on the website by mistake, I do apologise about this.
If you need any help with any of our products please contact us.
Thank you
Laura
Well designed and built
Well designed and built, quick delivery. In use immediately, what more to ask for?
29 september 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello Geoffrey,
Thank you for taking the time to leave us a 5 star review!
I am very glad to hear that you are happy with our product and service.
We hope you continue to enjoy your Van Vault!
Have a nice day!
Thank you
Laura
Good website quick delivery
Good website quick delivery, the one end was dented but still functions correctly.
12 augusti 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello James,
Thank you for leaving us a review and 4 stars!
I am sorry to hear about the dent, if you do have any issues please send over images and your purchase order details to info@vanvault.co.uk
I hope you continue to enjoy using Van Vault.
Thank you
Laura
Excellent product and first class…
Excellent product and first class customer service, great service
22 juli 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello Matt,
Thank you for taking the time to leave us a 5 star review!
I am very glad to hear that you are happy with our products and service.
We hope you continue to enjoy your Van Vault Sliders.
Have a nice day!
Thank you
Laura
Its great fits everything in
Its great fits everything in.
Service was excellent and very fast
13 juli 2019
Omdöme utan inbjudan
Svar från Van Vault
Hello Warren,
Thank you for taking the time to give us a 5 star review!
We are really pleased you are happy with your Van Vault and our service.
Have a nice day!
Thank you
Laura
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