Van Vault Omdömen 

220
•
TrustScore 1.5 av 5

1,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

On first appearance they seem very well made and strong, after a few months usage the one I use most often started to feel stiff and not slide as well, roll on a few months later and bits are falling... Se mer

Betygsatt 1 av 5 stjärnor

A disappointment of epic scale. Getting the key replacement was impossible, just a waste of time and energy. Customer focus? - please don't make me laugh, no feedback just roadblocks and countle... Se mer

Betygsatt 1 av 5 stjärnor

Van Vault products are good but they have ZERO customer service & ZERO spares back-up for any faulty parts on their products. Been tryng for nearly 2 years now to get spare drawer runners for our va... Se mer

Betygsatt 1 av 5 stjärnor

Had order confirmation but no item nearly a week later! rang multiple times with nobody knowing what's going on, they're all blaming covid (the ultimate excuse these days) customer services not accept... Se mer

Företagsinformation

  1. Konstruktion och produktion

Informationen kommer från olika externa källor

Van Vault is the leading name in secure storage containers. We design, develop and make quality theft-prevention storage boxes. We’ve done the research and rigorous testing... when we say tough, we mean it. From our years of knowledge and experience, you get a quality product that works. Small van? Tipper truck? On-site security. We’ve got you covered. Our range of storage solutions are designed to keep your tools safe and organised, whatever trade you work in and whatever you want to store - whether that’s power tools, hand tools, copper pipes or even site transformers.


Kontaktuppgifter

1,4

Mycket dålig

TrustScore 1.5 av 5

220 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,4

Alla omdömen

(220)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I paid for next day delivery and got a…

I paid for next day delivery and got a confirmation email to say they were dispatched and the item turned up 3 days later, I thought I was buying direct and not through a 3rd party company. Upon ringing up I was not impressed with the sales service as they told me I would have to email in explaining the situation to be refunded the carridge, disgusted to say the least, especially when you have my details as I paid from the same account

18 november 2020
Logotyp för Van Vault

Svar från Van Vault

Hi Jane, I am sorry to hear this. I have processed the refund for you for the carriage charge and I have also emailed you directly confirming this.

Betygsatt 5 av 5 stjärnor

strong box

great product makes me feel that my tools are as safe as it is feasibly possiblefor them to be

13 november 2020
Logotyp för Van Vault

Svar från Van Vault

Hi Nigel, this is great feedback thank you. We love that you enjoy our products.

Betygsatt 5 av 5 stjärnor

Great Sevice delivered as promised and…

Great Sevice delivered as promised and product exactly as described. Fits perfectly and extremely secure to ensure that thieves have a very difficult time stealing my tools

8 november 2020
Logotyp för Van Vault

Svar från Van Vault

Hi Gareth, Thank you for your feedback this is great to hear.

Betygsatt 4 av 5 stjärnor

This box is a true strong box and I…

This box is a true strong box and I hope the smooth running of the drawer continues for a very long time

1 november 2020
Logotyp för Van Vault

Svar från Van Vault

Thank you for your feedback Roger! It is great to hear you are enjoying your van vault.

Betygsatt 2 av 5 stjärnor

Ordered 2 van vault locks on 6th Oct…

Ordered 2 van vault locks on 6th Oct for next day delivery.
Still waiting, 20th Oct now.
Emailed them to ask what's going on and got a standard reply saying its due to Covid.
Sorry not buying that excuse.
Very poor

20 oktober 2020
Logotyp för Van Vault

Svar från Van Vault

Hi Nigel, I am sorry to hear this. I have looked into this for you and I can see my colleague had responded to you on your direct email.

Betygsatt 1 av 5 stjärnor

Had order confirmation but no item…

Had order confirmation but no item nearly a week later! rang multiple times with nobody knowing what's going on, they're all blaming covid (the ultimate excuse these days) customer services not accepting calls and taking 7 days to respond to emails. Avoid at this present time!

14 oktober 2020
Betygsatt 1 av 5 stjärnor

Ordered a van vault on a Tuesday at…

Ordered a van vault on a Tuesday at 11am, received an email the next day to say it had been shipped. Friday that week came and I had not received anything so on Monday the next week I phoned them only to be told that they were out of stock and I was on a waiting list that could take a few weeks. No communication to notify me of this or that my order wasn't really shipped

23 september 2020
Omdöme utan inbjudan
Logotyp för Van Vault

Svar från Van Vault

Hi Jordan

Thank you for your feedback, if you would like to reach out to us via support@vanvault.co.uk I will be able to see in more detail what has happened here.

Kind Regards
George

Betygsatt 1 av 5 stjärnor

Where are my items?

Over two weeks since I placed my order and despite it supposedly being next day delivery, I’m yet to receive it. Also, I haven’t received an update, reason or apology for the delay.

13 september 2020
Omdöme utan inbjudan
Logotyp för Van Vault

Svar från Van Vault

Hi Julian. Please contact us on either 0115 780 2383 or support@vanvault.co.uk so we can understand what has caused the delay and get your vanvault to you.
Kind Regards
George

Betygsatt 5 av 5 stjärnor

Excellent customer service

Although there was a problem with the delivery of my purchase, totally not van vault’s fault, I can rate this company five stars, when I rang to query the arrival the gentleman I spoke to was so helpful and courteous and quickly sorted the problem out. Thank you Van Vault 😊

11 september 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic quality locks excellent…

Fantastic quality locks excellent service fast delivery highly recommended also both sets of keys work both locks so I only have to carry one excellent

30 augusti 2020
Omdöme utan inbjudan
Logotyp för Van Vault

Svar från Van Vault

Hi David!
Thank you for taking the time to leave us a review!
We highly appreciate your feedback and we're happy to hear that you are satisfied with your purchase!
Have a lovely day!
Kindest Regards
Annie

Betygsatt 5 av 5 stjärnor

Delivered the next day as promised.

Delivered the next day as promised.
The Tech spec never tell you how it locks to the plate, so was surprised to find it is another lock on the side using the same key to remove the whole thing tools and all.
It all feels well made.
Happy customer.

12 augusti 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely horrendous dont buy one you…

Absolutely horrendous dont buy one you think your tools are secure well they ent my lock was playing up so I thought I'd see if my 5mm finger trowel would open it and it did 1 minute an I was in pretty horrendous when u think how much you pay for them

6 augusti 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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