On first appearance they seem very well made and strong, after a few months usage the one I use most often started to feel stiff and not slide as well, roll on a few months later and bits are falling... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A disappointment of epic scale. Getting the key replacement was impossible, just a waste of time and energy. Customer focus? - please don't make me laugh, no feedback just roadblocks and countle... Se mer
Van Vault products are good but they have ZERO customer service & ZERO spares back-up for any faulty parts on their products. Been tryng for nearly 2 years now to get spare drawer runners for our va... Se mer
Had order confirmation but no item nearly a week later! rang multiple times with nobody knowing what's going on, they're all blaming covid (the ultimate excuse these days) customer services not accept... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Van Vault is the leading name in secure storage containers. We design, develop and make quality theft-prevention storage boxes. We’ve done the research and rigorous testing... when we say tough, we mean it. From our years of knowledge and experience, you get a quality product that works. Small van? Tipper truck? On-site security. We’ve got you covered. Our range of storage solutions are designed to keep your tools safe and organised, whatever trade you work in and whatever you want to store - whether that’s power tools, hand tools, copper pipes or even site transformers.
Kontaktuppgifter
Storbritannien
- 0115 780 2383
- info@vanvault.co.uk
- vanvault.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I paid for next day delivery and got a…
I paid for next day delivery and got a confirmation email to say they were dispatched and the item turned up 3 days later, I thought I was buying direct and not through a 3rd party company. Upon ringing up I was not impressed with the sales service as they told me I would have to email in explaining the situation to be refunded the carridge, disgusted to say the least, especially when you have my details as I paid from the same account

Svar från Van Vault
strong box
great product makes me feel that my tools are as safe as it is feasibly possiblefor them to be

Svar från Van Vault
Great Sevice delivered as promised and…
Great Sevice delivered as promised and product exactly as described. Fits perfectly and extremely secure to ensure that thieves have a very difficult time stealing my tools

Svar från Van Vault
This box is a true strong box and I…
This box is a true strong box and I hope the smooth running of the drawer continues for a very long time

Svar från Van Vault
Ordered 2 van vault locks on 6th Oct…
Ordered 2 van vault locks on 6th Oct for next day delivery.
Still waiting, 20th Oct now.
Emailed them to ask what's going on and got a standard reply saying its due to Covid.
Sorry not buying that excuse.
Very poor

Svar från Van Vault
Had order confirmation but no item…
Had order confirmation but no item nearly a week later! rang multiple times with nobody knowing what's going on, they're all blaming covid (the ultimate excuse these days) customer services not accepting calls and taking 7 days to respond to emails. Avoid at this present time!
WE SPOKE TO 3 STAFF MEMBERS NONE VERY…
WE SPOKE TO 3 STAFF MEMBERS NONE VERY HELPFULL AND WE WHENT ELSEWHERE
CAN YOU PLEASE ENSURE MONIES HAVE BEEN REFUNDED
Ordered a van vault on a Tuesday at…
Ordered a van vault on a Tuesday at 11am, received an email the next day to say it had been shipped. Friday that week came and I had not received anything so on Monday the next week I phoned them only to be told that they were out of stock and I was on a waiting list that could take a few weeks. No communication to notify me of this or that my order wasn't really shipped

Svar från Van Vault
Where are my items?
Over two weeks since I placed my order and despite it supposedly being next day delivery, I’m yet to receive it. Also, I haven’t received an update, reason or apology for the delay.

Svar från Van Vault
Excellent customer service
Although there was a problem with the delivery of my purchase, totally not van vault’s fault, I can rate this company five stars, when I rang to query the arrival the gentleman I spoke to was so helpful and courteous and quickly sorted the problem out. Thank you Van Vault 😊
Fantastic quality locks excellent…
Fantastic quality locks excellent service fast delivery highly recommended also both sets of keys work both locks so I only have to carry one excellent

Svar från Van Vault
Delivered the next day as promised.
Delivered the next day as promised.
The Tech spec never tell you how it locks to the plate, so was surprised to find it is another lock on the side using the same key to remove the whole thing tools and all.
It all feels well made.
Happy customer.
Absolutely horrendous dont buy one you…
Absolutely horrendous dont buy one you think your tools are secure well they ent my lock was playing up so I thought I'd see if my 5mm finger trowel would open it and it did 1 minute an I was in pretty horrendous when u think how much you pay for them
They're great!
absolutely fantastic, having two in van is great and I can't fault them.
Great service
Part received but replacement fixings…
Part received but replacement fixings ware missing .
Email back ,no answer,still waiting
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