Valyōu Furniture Omdömen 

Ordered a bed in June with expected delivery in August. They decided to push the date back over a month with no communication. When contacted the just stated they didn't have it yet. They are taking orders with no clue if they can fill them. Maybe no intention either. This company is horrible and should be more clear in their fullfilment practices.
Update: sales rep told me to request a refund since they couldn't deliver. Now they stating that there policy is a 50% restock fee! This is theft. The only other option they gave me was to choose something else they had in stock which wouldn't be what I ordered or wanted.

Not good. I ordered a couch and 1 pillow was missing and they delivered a mismatched one in its place and instead of saying something to me in advance, they just dropped it off and drove off. I called the store and they still haven’t returned my call. The could was on sale but it doesn’t matter. I thought I was buying an entire couch.

Shipment was fast and delivery was actually A day Before the actual delivery date. I was looking at some of the negative reviews and someone stated that the couch makes a noise which it does, but it’s not really bothersome. I’m hoping as we sit on it often the noise will go away. The material is really soft compared to the last couch that we had And I love the color, the three feather pillows.

Cameron and Scott were so great! They communicated with me every step of the way in route to the delivery and handled my furniture with care. I appreciate their work ethic.

Professional efficient and prompt delivery and customer service and delivery!

Amazing from all aspects. The feathers couch is comfortable right out of the box. Highly recommend if you’re debating whether or not to make the purchase.

Great quality of products! Showroom was excellent and the customer service was exceptional!

This company is a SCAM! Their description of the couch I ordered was a lie. I ordered the couch but the delivery date kept changing. When the couch finally arrived it looked nothing like the one displayed on the website. They claimed that they made changes to the couch around the time I ordered but failed to mention it. I did not like the couch when it arrived so I sent it back to get a refund. It’s been over a year and I still have not received my refund. They give me the run around, they promise they’ll send a check in the mail, they don’t give out dates, they won’t refund my card. They don’t call, text or email back. Speaking to managers and tagging owners of this so called business is a waste. They should not be allowed to be in business. SCAM!

Re writing my review and it was not a threat I’m doing my job as a customer who spent 2000 dollars and is not happy so it’s my right to write reviews as it’s your right if you were in my shoes. Now since it was flagged the couch make noise everyone you sit on it and it is uncomfortable
It’s a scam cheaply made stay away save you and your family 2000

They sat they are trying to help by giving me a return and charging me 100’s of dollars for shipping I consider this couch cheaply made and the company does not do customers service by not letting them know the couch makes noise every time you sit on it and you move around on it

DON NOT ORDER FROM VALYOU! This company has the worst customer service and will keep your money but will take FOREVER to deliver your product. Unless you are picking it up yourself and can verify that it is in stock, I would stay VERY far away!

I ordered a recliner in March and it said May 1st delivery. Then they said June 1st, now they are saying “when you placed the order it said August 1st, which is a straight lie. I also bought their Feathers couch last year, very crappy couch. Less than a year later and it already needs to be replaced. Don’t shop here

Love my coffee table. So chic and modern

I am very pleased with my feather sofa and the smooth transaction with Valyou Furniture. The staff are very nice and knowledgeable. My sofa was delivered on time as scheduled and customer service was very prompt to make sure that everything was delivered safely.
All my worries disappeared. I highly recommend Valyou Furniture for their professionalism.

I ordered a sofa from Valyou Furniture and it came in high quality. Their customer service is really responsive and very fast as well.

Love this place super cute furniture and the quality is exceptional , the delivery was on time and the workers were very nice and respectful of my property, customer service from the company was amazing shout out to COY for helping me get my dream couch

Do not trust this company. I'll start by saying the furniture is decent for the price. My issue is not with the quality of goods. It's with the lack of integrity of the staff. I was lied to multiple times. I placed the order in December. Months in advance i told them I had all my family coming to stay at the end of April and needed my 2 queen bed frames in time. They strung me along offering discounts to keep my order. Eventually I tried to cancel my order given the delivery date had moved month after month and kept slipping. They told me not to worry - they'd arrive in time for my families visit. I checked in a few days before and eventually someone told me they have never had any clue when these were coming back in stock. They flat out lied the entire time knowing that my family were not going to have beds to sleep in when I could have looked elsewhere if they had just told me.

To make things worse, the 5% discounts they offered as a 'make good' were meaningless. The price had gone down over $100 for each of the beds i purchased since i placed the order anyway.

Don't waste your time with Valyou. They don't deserve your business.

Received my couch a couple days ago. Looks so good. Set up was easy and the couch is super light, which is Very nice, especially when you have to move your couch around. I highly recommend you go in the store and check out what you want. Delivery Was fast and easy and they even gave you updates along the way. Check them out!

Just got my bed frame and I really like it!
They have clean designs , fast delivery & informative customer service.
Will buy from them again soon!