Valyōu Furniture Omdömen 

784
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a great experience buying my Feathers Sectional with Valyou Furniture. An agent assisted me with my invoice and gave me a discount that wasn't even on the website. The order shipped quickly,... Se mer

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Betygsatt 5 av 5 stjärnor

I’ve been using this feather sofa for a year now, and I’m still very happy with it. It’s comfortable, looks great, and is really easy to clean, which is especially important for a family with kids!... Se mer

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Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ The Absolute Ultimate Cloud Couch! I am completely in love with my Feathers Sectional. The seat comfort is out of this world—it has the perfect, deep, sink-in cloud feeling while still holding... Se mer

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Betygsatt 1 av 5 stjärnor

“I was sent two sofas in the wrong fabric, through no fault of my own. Because of Valyou’s mistake, I paid $1,300 to have the sofas picked up from the port, assembled, later disassembled, and prepared... Se mer

Företaget har svarat

Företagsinformation

  1. Möbelaffär
  2. också i
  3. Dekoration- och inredningsbutik

Skrivet av företaget

We all love great furniture. The kind that catches your eye in catalogs, and makes million-dollar listings look the part. The thing is when it comes to getting your hands on this kind of furniture – the kind everyone loves to live with – you realize your local shop doesn’t stock it, it’s way overpriced, and takes 3 months to arrive. We started Valyōu to turn this all around. How? By making furniture that’s as inspired as it is cost-effective. We take cues from the latest trends and leading designers, partner with the most premium brands, and hire the most skilled furniture makers. The result? Quality furniture at really fair prices. It doesn’t sound too crazy from where we’re sitting.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

784 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(784)

32 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Sofa Worth the Wait

It took a long time to get my furniture but Valyou was responsive and worked with me to get my sofa delivered! It’s super easy to clean and very comfortable.

1 augusti 2023
Omdöme utan inbjudan
Logotyp för Valyōu Furniture

Svar från Valyōu Furniture

Your patience is well appreciated, Jie. We are glad that you love it. It's worth the wait!

Betygsatt 5 av 5 stjärnor

Amazing high end furniture store at…

Amazing high end furniture store at high end prices! I have bought 2 sofas from them now for both of my properties and me and my family love them! They also have convenient delivery service!

30 april 2024
Omdöme utan inbjudan
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Svar från Valyōu Furniture

This is music to our ears, Dev! Thank you for being a valued customer.

Betygsatt 5 av 5 stjärnor

Great couch

Great couch, even more comfortable than we expected! It’s the perfect cloud couch for our basement. Would highly recommend.

10 maj 2024
Omdöme utan inbjudan
Logotyp för Valyōu Furniture

Svar från Valyōu Furniture

This made our day, Connor! Thank you and we are glad that it exceeded your expectations.

Betygsatt 5 av 5 stjärnor

Feathers sectional

We ordered the feathers sectional in cream color. The color is light but the material and comfort are exquisite. The company kept me apprised of delivery times and dates and the delivery team delivered swiftly and set up the sectional for me. This particular service is extra but it won’t break pockets. Great company great products.

1 april 2024
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Svar från Valyōu Furniture

Your love and support means a lot to us, Cullen! Thank you for this wonderful review,

Betygsatt 5 av 5 stjärnor

Everything I buy from this store is…

Everything I buy from this store is amazing! Such good quality and stunning ! Love love love! Will always shop here! Trustworthy and great customer service

3 maj 2024
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Svar från Valyōu Furniture

Thank you, Yahil! We look forward to a lasting business with you.

Betygsatt 5 av 5 stjärnor

I love my furniture

I love my furniture! Delivery was smooth and as stated in my order! My bed to easy to set up as well as sectional. It has exceeded my expectations! I will purchase more furniture from ValYou furniture! 🫶🏽🔥🔥

28 mars 2024
Omdöme utan inbjudan
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Svar från Valyōu Furniture

Thank you for your trust, Veronica! We look forward to a lasting business with you.

Betygsatt 1 av 5 stjärnor

The short version is....I WISH THAT I…

The short version is....I WISH THAT I READ THE REAL REVIEWS 1ST! I just ordered and it said available in stock but now the delivery is saying 2 months out. What a shame because it looks like a good product but I will never know because I am canceling and just going to RH.

25 april 2024
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Svar från Valyōu Furniture

We apologize for any inconvenience you've experienced. We've attempted to identify an order linked to your review, but unfortunately, we couldn't locate any relevant details. If you require assistance, please reach out to us directly so we can better understand your situation and provide the necessary support.

Betygsatt 5 av 5 stjärnor

We were very concerned based on…

We were very concerned based on reviews, but our friend had a Valyou couch, and we had to have it. We ordered and followed up with customer service about our concerns based on what we read. They were honest and helpful. We received our couch in Florida two weeks after ordering. It was hardly the months and months people have written about waiting. They scheduled a date the moment they knew we were concerned, and stuck to it. Couch arrived in perfect condition and we are thrilled. Don’t believe the hype. Highly recommend.

30 april 2024
Omdöme utan inbjudan
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Svar från Valyōu Furniture

Your recommendation is well appreciated, Michael! The trust you have with us means a lot and inspires us to work harder. Looking forward to a lasting business with you!

Betygsatt 1 av 5 stjärnor

Worst delivery experience of my life

I want to write a more positive review, I just received the furniture a few days ago and upon initial inspection it seems ok. My problem is with the shipping, the shipping company subcontracted by Valyou was the most unpleasant encounter I have ever had. They were dismissive, rude and downright unkind. Valyou needs to own their whole buying experience and choose subcontractors wisely, with all the options out there I recommend using anyone else- perhaps a company who cares how their customers are treated.

Valyou called to make sure I was home for the delivery and I took off from work to be there and the delivery service would not even address me, or carry the package to the top of my steps. They also sent a delivery receipt indicating the delivery was unattended. They were downright rude and dismissive.

26 april 2024
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Svar från Valyōu Furniture

We're very sorry that your request for additional assistance outside your shipping method went unnoticed. While we take full responsibility for our partnered delivery team, it's important to clarify that we operate as separate entities and don't have direct control over their actions.

We've escalated this issue to Deliveright's upper management, and despite their differing stance, we remain committed to advocating for your concerns. We're actively gathering similar reports to assess our partnerships with them and other carriers.

Despite being a small business, we take pride in upholding our commitment to fast delivery and responsive customer service. However, we understand that the compensation offered may not meet your expectations, it represents our best effort.

We value every feedback as an opportunity for improvement. We hope that this platform will serve as a means for constructive criticism, ultimately benefiting all parties involved.

Betygsatt 5 av 5 stjärnor

Feathers Armchair Quick Delivery!

Ordered this feathers arm chair and looks great in my living room! This is my 2nd time ordering from Valyou (ordered an Intimo couch the 1st time) and love it!
Highly recommend, the furniture is high quality and ships very quickly.

26 april 2024
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Svar från Valyōu Furniture

We appreciate your trust in us, Antoine. We look forward to a lasting business with you.

Betygsatt 5 av 5 stjärnor

Bought a TV Console

I purchased a TV console and had a wonderful experience. The product quality is excellent, and both the store staff and the delivery team were very courteous and professional. The delivery was punctual, and overall, their products and services are outstanding. I will definitely be a returning customer.

10 april 2024
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Svar från Valyōu Furniture

We will ensure that your business with us will be treasured as always. Thank you, David, for your love and support!

Betygsatt 5 av 5 stjärnor

'In-Stock' Accurate w Fast Delivery

Valyou made ordering fast and easy with their In-Stock notification on every product. Processing only took 2 days & confirmed date and time of delivery which was only 3 days apart (weekend mind you!). An entire sofa in 5 days to Socal with their own excellent & professional movers. I will 100% order again.

22 april 2024
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Svar från Valyōu Furniture

Thank you for this amazing review, Brenden!

Betygsatt 5 av 5 stjärnor

This is the absolute best investment I…

This is the absolute best investment I have made on furniture. I love that I can finally have something light colored anything with a German Shepherd fur baby. It was easy to assemble and completed the whole vibe I was going for!

18 april 2024
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Svar från Valyōu Furniture

Delighted to hear this, Sherri. Thank you for being awesome!

Betygsatt 4 av 5 stjärnor

Double check order if you go in person.

Enjoyed checking out a sofa in person before purchase. I decided on a gray one, told available in 3-5 days. Perfect. The next day I got a text about my beige sofa delivery. I called and apparently the order was inputted wrong and gray is on back order. I didn’t hear anything for a month and when I called was told they still hadn’t received the sofa. Ultimately it took about 6 weeks. Delivery was fine and within the two hour time frame provided for the day. The cardboard boxes are huge- I wish they would have broken them down or hauled them away. Sofa is comfy and low to the ground, which is what I wanted.

7 mars 2024
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Svar från Valyōu Furniture

Your feedback is well appreciated, Amara. Thank you for your patience, We know for sure that this is going to be worth your wait.

Betygsatt 5 av 5 stjärnor

Cool store, great couch!

The couch was a great price and really nice. It was delivered within a couple days of ordering and was very easy to put together. Really cute store with lots of cute stuff. Love it!

3 april 2024
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Svar från Valyōu Furniture

Thank you for sharing your experience and a snap of your new Eirik Sofa, Daniella. Your living room looks beautiful!

Betygsatt 5 av 5 stjärnor

We loved our experience from Valyou!!!!

We loved our experience from Valyou. We had been eyeballing the Feathers couch online but wanted to sit on it in person before purchasing. We were greeted when we walked in and helped immediately. We easily found what we were looking for and we’re able to sit on the couch. The covers were on sale as well so we decided to purchase with the help of the associate, who was very kind and extremely helpful. We purchased and was told it would arrive by the upcoming week. It came 4 days later, our couch and covers. There was tracking on the delivery email so we could even see how many stops left before delivery. It was extremely easy to unbox and set up, then changing the covers (which are washable) was extremely easy and we pretty much got 2 couches instead of one just by getting a second cover set. We definitely plan on purchasing from Valyou Furniture again.

3 april 2024
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Svar från Valyōu Furniture

It was a pleasure assisting you, Brett. Thank you for your love and support!

Betygsatt 5 av 5 stjärnor

The perfect couch for me and my doggo

The perfect couch for me and my doggo. Valyou Sales agents were friendly and helpful. The installation was super simple, there was nothing to install, just put the two parts of the sofa together. Thank you!

8 april 2024
Omdöme utan inbjudan
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Svar från Valyōu Furniture

You brighten our day, Helen. Thank you for your glowing review!

Betygsatt 5 av 5 stjärnor

Looks good and delivery

The furniture looks really nice and it was easy to put together. The excellent delivery guy put it together while I watched.

14 mars 2024
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Svar från Valyōu Furniture

Grateful for your support, Silvio!

Betygsatt 4 av 5 stjärnor

I love my cute cozy couch

I love this couch so much. It’s the first sectional I’ve ever had, and it’s probably a bad thing that I fall asleep on it every night when I should have just gone to bed. I don’t wake up in pain when I do wake up, so that’s pretty telling when constantly falling asleep on the couch. The only issue is that I have to do the occasional fluffing workout to keep the cushions as cloudy as I like them, but that could also be a plus depending on how you want to look at it, and that’s why I would take a star away because the effort wouldn’t be for everyone. It looks great, makes my living room look cozy, cats love it and I’ve been so happy with my couch for the past year or so

6 april 2024
Omdöme utan inbjudan
Logotyp för Valyōu Furniture

Svar från Valyōu Furniture

Thank you for your feedback, Kaylin! Delighted to hear that you love your new Feathers Sectional.

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