I visited a showroom and had a great experience testing different models. The staff were patient and explained everything clearly, which made the buying decision much easier and stress-free.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently tried an OSIM massage chair and the experience was excellent. The build quality feels premium and the massage settings really help reduce my daily stress after long working hours.
The delivery and installation process was smooth and professional. Everything was set up properly and explained clearly. The product itself works exactly as advertised and feels very high quality.
Great Chair ! Bought the Osim Ulove about 2 years ago, from Houston OSIM. everything is still functioning as it needed. very good customer service Also, their delivery service is phenomenal wh... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort. Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design. At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.
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Good quality
Good quality, good service. Satisfy with my purchase :)
The uLove chair is the best purchase I…
The uLove chair is the best purchase I have ever made so far and I am still loving it! Highly recommended for home spa experience.

Svar från OSIM USA
Their service is wonderful.
Their service is wonderful.. lucie is so helpful and she explains every product description so nicely. As im a student i cannot afford it but one day im gonna take a massage chair definately from osim❤️❤️

Svar från OSIM USA
Buying my first OSIM today...
After thorough evaluation in comparing with other companies, I placed an order today with OSIM.
I shall provide further reviews on after-sale support & product-usage over the next few years.
Even after 3 to 5 years of usage, I was told that I could trade in my today's purchase for a newer model.

Svar från OSIM USA
OMG!
OMG!! What a wonderful experience, the staff, their knowledge and of course their amazing whole body wellness products. I have been going for full body massages for my entire adult life and know how important it is for your overall wellbeing. And I was amazed to find a massage chair that actually feels like the real thing. And the OSIM representatives had great understanding of the products, they ask questions to get an understanding of your needs and issues are and listen to your answers. Friendly and welcoming, with no pressure. Five stars from the time we entered the store till the time we left.
Thank you Lucie
Michelle
Great product and friendly service.
Can see ourselves using this over and over
Tried several products and we think it’ll be great in our home.
I purchased a uJolly Smart Grey
I purchased a uJolly Smart Grey, it really comfortable and solved my muscles pain. Highly recommend. Come to Richmond center check it out.

Svar från OSIM USA
I had the best helpe from luci and …
I had the best helpe from luci and OSIM I appreciated so much I love the feet massage it changed My life completely 💜💙

Svar från OSIM USA
Came here at Fairview Mall Osim…
Came here at Fairview Mall Osim location to purchase a leg massager for my mother-in-law 70th birthday. The moment we walked into the store, we were greeted by friendly customer service representative. They explained to us the products thoroughly and the best thing is there’s a promotion going on. Definitely recommend.
Excellent and awesome
I really like Osim Ucozy neck massager…
I really like Osim Ucozy neck massager it is super comfortable for my tired neck and back.
I got it from Richmond Centre Osim store. The price is good and affordable. I highy recommend this massager.
Good service
The sales representative was knowledgeable and friendly plus reasonable price .

Svar från OSIM USA
My advice to everyone who is…
My advice to everyone who is considering buying their products.
1. They charged triple the price in North America compared to Asia.
2. Their products are ALL non-refundable.
3. Their product reviews are really bad in Asia.
Do as much research as possible before you pay.

Svar från OSIM USA
Just what we are looking for.
The sale associate was friendly and was able to answer all our questions for us to decide on the uthrone massage gaming chair. It provided great pressure and range of massage for a portable massage chair.

Svar från OSIM USA
good product nice to have it for relax…
good product nice to have it for relax after work

Svar från OSIM USA
Very comfortable products
Very comfortable products. We enjoy the professional massage chair there excellent services

Svar från OSIM USA
Bad quality osim and expensive to fix
The massage chair is good, but the quality is unexpected bad , the parts had issue within half year after purchase and after 3 years. The same issue happened again and when I called the head office , they are asking more than 1k to fix it. For myself, I barely use it less than five time weekly and for a item cost almost 10k, I rather buy sth from Costco.

Svar från OSIM USA
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