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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I visited a showroom and had a great experience testing different models. The staff were patient and explained everything clearly, which made the buying decision much easier and stress-free.

Betygsatt 5 av 5 stjärnor

I recently tried an OSIM massage chair and the experience was excellent. The build quality feels premium and the massage settings really help reduce my daily stress after long working hours.

Betygsatt 3 av 5 stjärnor

The delivery and installation process was smooth and professional. Everything was set up properly and explained clearly. The product itself works exactly as advertised and feels very high quality.

Betygsatt 5 av 5 stjärnor

Great Chair ! Bought the Osim Ulove about 2 years ago, from Houston OSIM. everything is still functioning as it needed. very good customer service Also, their delivery service is phenomenal wh... Se mer

Företaget har svarat

Företagsinformation

  1. Försäljare av massageprodukter
  2. Möbelaffär
  3. Spa-massage

Skrivet av företaget

OSIM North America is a leading wellness and lifestyle company dedicated to helping people live healthier, more balanced lives through innovative technology and design. As part of the globally recognized OSIM brand, we specialize in premium massage chairs, ergonomic solutions, and wellness products that combine advanced engineering with everyday comfort. Our mission is simple: to make wellness accessible, convenient, and effective for modern living. Whether at home or in the workplace, OSIM products are designed to relieve stress, improve circulation, and support overall well-being using intelligent features such as AI-driven massage programs, customizable settings, and user-focused design. At OSIM North America, we believe wellness isn’t a luxury—it’s a necessity. That’s why we are committed to delivering smart, accessible solutions that help people relax better, recover faster, and live well every day.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

165 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The uLove chair is the best purchase I…

The uLove chair is the best purchase I have ever made so far and I am still loving it! Highly recommended for home spa experience.

8 november 2021
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Thank you for your 5 star review! We really appreciate the feedback. Please reach out to us if you need anything! we will always be here to help!

Betygsatt 5 av 5 stjärnor

Their service is wonderful.

Their service is wonderful.. lucie is so helpful and she explains every product description so nicely. As im a student i cannot afford it but one day im gonna take a massage chair definately from osim❤️❤️

22 juli 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Thank you very much for your feedback on our reps. We hope to see you again soon!

Betygsatt 4 av 5 stjärnor

Buying my first OSIM today...

After thorough evaluation in comparing with other companies, I placed an order today with OSIM.

I shall provide further reviews on after-sale support & product-usage over the next few years.

Even after 3 to 5 years of usage, I was told that I could trade in my today's purchase for a newer model.

21 september 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Thank you very much for your business! We are always here to support you after your purchase. Feel free to reach out to us anytime via email info@osim.com or phone support 1 888 508 6746. Hope you receive your product soon!

Betygsatt 5 av 5 stjärnor

OMG!

OMG!! What a wonderful experience, the staff, their knowledge and of course their amazing whole body wellness products. I have been going for full body massages for my entire adult life and know how important it is for your overall wellbeing. And I was amazed to find a massage chair that actually feels like the real thing. And the OSIM representatives had great understanding of the products, they ask questions to get an understanding of your needs and issues are and listen to your answers. Friendly and welcoming, with no pressure. Five stars from the time we entered the store till the time we left.

Thank you Lucie

Michelle

22 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I purchased a uJolly Smart Grey

I purchased a uJolly Smart Grey, it really comfortable and solved my muscles pain. Highly recommend. Come to Richmond center check it out.

13 september 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Great to hear that we found the right product for you! Please reach out anytime if you have any questions! Thank you for your feedback!

Betygsatt 1 av 5 stjärnor

Worst company ever

12 september 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Maryam

Thank you for your valuable time in providing us your feedback. We are sorry about your experience. Please do not hesitate to contact us for more info and further assistance. We are always here to help! Have a good day!

Betygsatt 5 av 5 stjärnor

I had the best helpe from luci and …

I had the best helpe from luci and OSIM I appreciated so much I love the feet massage it changed My life completely 💜💙

12 september 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Thank you very much for the feedback! Great to hear that we were able to provide what you were looking for! Feel free to reach out to us if you or your family have questions! Please enjoy!

Betygsatt 5 av 5 stjärnor

Came here at Fairview Mall Osim…

Came here at Fairview Mall Osim location to purchase a leg massager for my mother-in-law 70th birthday. The moment we walked into the store, we were greeted by friendly customer service representative. They explained to us the products thoroughly and the best thing is there’s a promotion going on. Definitely recommend.

11 september 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good service

The sales representative was knowledgeable and friendly plus reasonable price .

7 september 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Aaron

Thank you for your kind feedback.

Please visit us anytime if you have any questions! We are always here to help!

Betygsatt 1 av 5 stjärnor

My advice to everyone who is…

My advice to everyone who is considering buying their products.
1. They charged triple the price in North America compared to Asia.
2. Their products are ALL non-refundable.
3. Their product reviews are really bad in Asia.
Do as much research as possible before you pay.

6 september 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Good Day Megan!
Thank you for your valuable time in providing us your feedback. We are sorry about your experience. Please do not hesitate to contact us for more info and further assistance. We are always here to help! Have a good day!

Betygsatt 5 av 5 stjärnor

Just what we are looking for.

The sale associate was friendly and was able to answer all our questions for us to decide on the uthrone massage gaming chair. It provided great pressure and range of massage for a portable massage chair.

5 september 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Cathy

Thank you for the honest review. We will continue to work hard and improve our customer experience everyday!

Please continue to connect with us and give us feedbacks anytime! We are always eager to, and finding more ways to improve! Cheers!

Betygsatt 5 av 5 stjärnor

good product nice to have it for relax…

good product nice to have it for relax after work

1 september 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Henry

thank you for your feedback!
Its always nice to have a 15 minute "Me time" after work...

Please do not hesitate to contact us anytime if you have any questions! we are always here to help!

Betygsatt 5 av 5 stjärnor

Very comfortable products

Very comfortable products. We enjoy the professional massage chair there excellent services

31 augusti 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Qing!
Thank you very much for your review!
Please contact us anytime if you have any needs! We will always be here to help!

Betygsatt 1 av 5 stjärnor

Bad quality osim and expensive to fix

The massage chair is good, but the quality is unexpected bad , the parts had issue within half year after purchase and after 3 years. The same issue happened again and when I called the head office , they are asking more than 1k to fix it. For myself, I barely use it less than five time weekly and for a item cost almost 10k, I rather buy sth from Costco.

26 augusti 2022
Omdöme utan inbjudan
Logotyp för OSIM USA

Svar från OSIM USA

Good Day Stanley

Thank you for your valuable time in providing us your feedback. We are sorry about your experience. Please do not hesitate to contact us for more info and further assistance. We are always here to help! Have a good day!

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