Urban Rider Omdömen 

460
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I've been a customer at Urban Rider for years and never had a problem. They've always been good at what they do, supplying bikers like me with good kit, reasonably priced and quickly supplied. R... Se mer

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Betygsatt 1 av 5 stjärnor

It's a shame because Urban Rider has great products and great YouTube video reviews but alas the customer service is dire. In two years I've never managed to get anyone on the phone when I've had quer... Se mer

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Betygsatt 5 av 5 stjärnor

Previously purchased some boots from urbanrider excellent product and price. Returned and ordered an item that unfortunately did not function as advertised. Promptly refunded. When it goes well, lik... Se mer

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Betygsatt 5 av 5 stjärnor

I bought a new Spada Turbine leather jacket from Urban Rider (I was lucky to see it briefly on sale). It was delivered promptly and securely. I ordered two sizes, and returned one keeping the other. U... Se mer

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Företagsinformation


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

460 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(460)

144 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Hello Urban Rider team,

Hello Urban Rider team,

All the products I have received from you are beautiful and of excellent quality. I am truly delighted to continue shopping with your company.

I also want to thank you for remembering a customer who lives so far away in Argentina. It really means a lot and shows the great professionalism and care you have for your clients.

Kind regards,
Cristian Ciccia

11 mars 2026
Omdöme utan inbjudan
Logotyp för Urban Rider

Svar från Urban Rider

Hi Cristian,

Thank you so much for your kind words. We’re absolutely delighted to hear that you’re happy with the products and that they’ve reached you safely in Argentina.

Your feedback is greatly appreciated.

All the best,
The Urban Rider Team

Betygsatt 5 av 5 stjärnor

Bought the Pando Moto Bia body suit XL…

Bought the Pando Moto Bia body suit XL and needed the Large instead. Contacted the team and they responded to my enquiry about doing this swap very quickly and professionally when explaining id get a refund and need to re-order the size down but were helpful as they let me know they could get more messurments taken of the size down suits which I appreciated as im odd sized.
I returned the XL for free and had my refund straight away and the Large arrived the next day of order and fits perfect.

Amazing service will be buying from them again as we have bought the pando moto mens armour off them too.

26 februari 2026
Omdöme utan inbjudan
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Svar från Urban Rider

Hi Rebecca, Thank you for your review and glad we could help with your queries!

Betygsatt 5 av 5 stjärnor

Smashing service!

A bag I bought got a defect. They resolved it and had it exchanged under warranty quickly & with no hassle. I actively buy from these guys because of their excellent service.

20 februari 2026
Omdöme utan inbjudan
Logotyp för Urban Rider

Svar från Urban Rider

Hi Nix, Thank you for sharing your experience!
We’re really glad we could resolve the issue with your bag quickly and smoothly. Your trust and loyalty mean a lot to us!

Betygsatt 5 av 5 stjärnor

Easy to place order .outstanding…

Easy to place order .outstanding quality .well packaged and delivered on time. Best of all..signature post .NO..I LEFT IT AT THE DOOR .BESIDE THE 🪴 POT IN THE PIN...COMPANIES. AND a little bar of chocolate..it's appreciated

13 februari 2026
Omdöme utan inbjudan
Logotyp för Urban Rider

Svar från Urban Rider

Hi John, Thank you so much for your review!

Betygsatt 5 av 5 stjärnor

Merlin/Oxford Shirts

Another great product from Urban Rider, delivered super quick as always. Unfortunately, the size wasn’t quite right for me this time, but the return process is so easy that it’s never a worry. I really appreciate how smooth and quick the returns are, and the refund is always prompt. It gives me confidence to order different sizes when needed, knowing everything will be handled efficiently. Highly recommended!

18 februari 2026
Omdöme utan inbjudan
Logotyp för Urban Rider

Svar från Urban Rider

Hi Robert, Thank you so much for your kind words and continued support!
We’re really pleased to hear that your order arrived quickly and that our returns process gave you the confidence to try a different size. We know that getting the right fit is crucial, and we always aim to make exchanges and refunds as smooth and hassle-free as possible.

Betygsatt 5 av 5 stjärnor

Well what can I say

Well what can I say. A great service from start to end. Got a helmet that I wanted at a great price. Helpful bunch of people. Always helpful and prompt. Thank you.

16 februari 2026
Omdöme utan inbjudan
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Svar från Urban Rider

Hi Ron, Thank you for your review!

Betygsatt 5 av 5 stjärnor

I have used this company for the first…

So after first order having a
Small issue that was rectified quickly , and having dealt with a return so professionally I would say they are one of the best companies to deal with

16 februari 2026
Omdöme utan inbjudan
Logotyp för Urban Rider

Svar från Urban Rider

Hi Mike,

We’re very sorry to hear about your experience and completely understand how frustrating this must be.

We have checked our email records and are unable to see any previous correspondence regarding this issue. Our team is always happy to assist, and we would have been more than willing to look into this for you straight away.

This is certainly not the standard of service we aim to provide, particularly for a first-time customer, and we sincerely apologise for the inconvenience caused.

Our team will be in touch with you as soon as possible to investigate what has happened and provide a full update on your order.

Kind regards,
Urban Rider Team

Betygsatt 5 av 5 stjärnor

Brilliant customer service

Brilliant customer service, fantastic range of products. I had an item missing from my order, the notebook from a Trip Machine wallet. Once I notified customer service at Urban Rider, I received the notebook in a couple of days, looking forward to placing my next order.

9 februari 2026
Omdöme utan inbjudan
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Svar från Urban Rider

HI Marcus, Thank you for your review!

Betygsatt 5 av 5 stjärnor

One stop shop

Urban Rider are my go to when it comes to motorcycle equipment and apparel. They have a huge selection in store and via partner retailers and they are able to price match if you see something cheaper in another store/site.
Their reviews of products are comprehensive as is their size guide which I always rely on rather than the manufacturer's.
Highly recommend them!

30 januari 2026
Omdöme utan inbjudan
Logotyp för Urban Rider

Svar från Urban Rider

Hi Andre, thanks so much for the kind words and for taking the time to leave such a detailed review. We’re really glad to hear that our product reviews and size guides have been helpful. Thanks again for the continued support!

Betygsatt 5 av 5 stjärnor

Urban Rider were great

Urban Rider were great, the delivery arrived on the expected date in great condition and was exactly the right size. The size guide was super helpful and I had to ask a question prior to ordering and they replied quickly and helpfully. Thanks!

30 december 2025
Omdöme utan inbjudan
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Svar från Urban Rider

HI Arthur, thank you for your review!

Betygsatt 5 av 5 stjärnor

You won’t be disappointed

Always great customer service and very well curated product line. The team is so knowledgeable and helpful and visiting this place as an enthusiast is always a great experience!

3 januari 2026
Omdöme utan inbjudan
Logotyp för Urban Rider

Svar från Urban Rider

Hi Tamas, Thank you for your review!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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